IFB Industries Complaints & Reviews

Following a free general service of my washing by the company the machine which was working fine until then started to leak from the bottom. So I made a complaint on Aug 24 ( ticket #[protected]).

The technician finally arrived on 1 Oct and I was told that some parts needed to be replaced and that if I signed an AMC the cost of the replaced parts would be covered. Hence I signed an AMC for 2 yrs on 1 oct 2015 and a complaint...

A.M.C Washing Machine IFB WM 8 kg Direct Drive

I Rajni Jain Purchased a washing machine from RAZZLE DAZZLE ELECTONIC 10, VIGYAN VIHAR DELHI -110092. This is my third washing machine and I use only IFB washing machine I m your above 20 years old customer I purchased first washing machine from Daryaganj I think so (Agerlis electronics ) which have received first full payment after three month approximately machine come at my...

Dear Sir/Madam,
I have been using IFB dish washer since April 2010.I have purchased annual maintenance contract which is valid for another 10 more months. I had registered a compliant about an issue in the Dish washer on 20/Jan/2016 compliant # 16995933 . One service technician came and said that a part has to be replaced and that he would come back replace. Since he did not turn up I registered another complaint [protected] dated...

Hi my name is Senthil I own a IFB top load fully automatic washing machine with an extended AMC as well. There has been continuous issues with the machine for the past three months. Whenever we lodge a compliant they take minimum 5 to 6 days for someone to attend the issues, many times they close the call without resolving the compliant and I end up relocking the compliant. they changed the panel board for two times now but still the problem...

Hi,

I am the customer of IFB with registered mobile no- [protected], I am having an issue with my Air Conditioner and I raised a complaint [protected] on 03-February-16,

As per customer care executive they told within 48 hours technician will come but after 4-5 days of follow-up the Customer Executives and Manager(Deepthi, Hyderabad) said that they will send a service person immediately.

Now I...

I have a Angular WM 6.5 KG which is covered under warranty. This washing machine started to create a lot of issues since December 2015. Primary issue had been with water leakage from bottom side of the machine and few bolts came out. On reporting to IFB a technician and that to after making multiple calls came in and did something. It started to work but again the same problem resurfaced on 2nd Feb. Again complaint to customer care since...

This is regarding my Ticket no: [protected] & [protected]
For replacement of existing faulty door frame & R gasket tube

I have log complaint date 16.12.2015 for above said problems, still this call has not resolved and no action/reply on the same.

I have contacted several times to your customer care complaint no.[protected] & [protected].
and found not any answer, commitment, reply & confirmation...

sir,
my washing machine's door was not working, i complained about this issue two months before, to the service center, erode, Tamilnadu.. but till today they are not taking any active steps for the repair. my ticket no-[protected]. this ticket was displayed in the message at December 2nd from TD-IFBCRM. till today i have warranty...

My customer id-2715078 and i have amc on serena505kg washing model.my service centre is connected with belgharia''smart service centre''.My residence is about 15mts car drive from dumdum airport.where as belgharia car drive is about 60-75mts and service technician will take to reach in about 2-3hrs.My place very near to your salt lake.bidhan nagar and even kolkata centre.evry one is try to avoid to attend from belgharia.
my request...

Dear Sir/Madam,

I have registered the ticket on 18th Jan with IFB customer care (CC) and one of the technicians came to my home to resolve that ticket said that the electronic circuit has to be replaced since it was rat bite but the technician or customer care has not contacted me after that

I called 'n' number of times but there was no response from the technician.He asked me to contact his area manager.I have...

I have registered my complaint with IFB customer care on 26.11.2016.My complaint number is [protected].my complaint has not been resolved by the company till date.The machine is under 100% warranty and also the company has promised to supply the spares for at least for ten years, but the company has failed in its promise, shall i sue the company in the consumer court .Piease advice me proceed further...

The door lock of the washing machine has been damaged .Complaining since last 3 days, but have not received any response yet .
Kindly look into the matter and revert back ....

I raised a compliant with IFB customer service ref number [protected] on 24th Jan highlight few issues with product quality. I brought this washing machine from IFB during April 2015 and before even the washing machine has completed 1 year, the door has started rusting out. IFB mentions there is no warranty for door... i would agree this if the products rusts after several years, but within a year and IFB is not taking responsibility for a...

I Tulja choudhry Senior citizen i am in AMC Service till 02/11/2016 .on 01/02/2016 Booked complaint so many time ( min 20 times ) But last complain no [protected] on dated 01/02/2016 through customer care service and they asked for 48 hours since i am waiting for call from the technician but not body came and done yet . my husband gone through brain surgery so he is completely bed ridden in a day 8 to 10 times he do motions and toilet in bed...

My washing machine stopped working on[protected]. I made a telephonic complaint the same day (complaint no.[protected]). This is under AMC. No one has come till date to attend despite telephonic reminders....

Hi, Compliant regarding IFB washing machine service. I have raised a compliant on 29 JAN 2016 for timer issue. till now no one is turnd to my place, i called to ifb customer care every time they are telling the issue is resolved with in 24 hrs, nothing is happend tillnow, this is not first tiem for me, same thing is happend many times last time they too almost one month to resolve the issue, do purchse here after ifb products, go with some...

Hi, Compliant regarding IFB washing machine service. I have raised a compliant on 22 JAN 2016 for timer issue. I have to wait for the IFB service technician as my machine is still in warranty period. The technician finally visited on 01 Feb 2016 which is after 10 days since when the compliant has been raised. He said the timer needs to be replaced. Now when i called the customer care to check the status/progress, they said that my compliant...

My washing machine power button had issues and i raised a complaint with IFB. A person visited and said PCB has some issue and has to be replaced.its been 1 month i am following up with the Chennai office number provided and they are asking me to go for exchange of machine with the new one since the PCB is not in stock.its only 3 years i am using the machine and it is a 7 KG washer and 5 KG dryer machine which was priced 50, 000 Rs and now...

I hope u know my problem very well bt still I have no response from IFB, and nw I want a call from ur side as soon as possible...

I have purchased through flipkart on 16/07/2015 and my invoice bill on 18/07/2015, order id - OD[protected] IMEI no[protected] ] But till now nobody came for installation. Can you please help in installation of this product..I am requsting in you that please send a guy to install this washing machine.

Thanks,
Ramaprasad B
+91-[protected]...