IFB Industries Complaints & Reviews

We own a IFB DIVA Model (Front Loaded) Washing Machine with an AMC for the current year at Bhopal M.P, India. The machine stopped working since 20th Jan 2016, on 21st we launched a customer care complaints for the required service both at global toll free and local office of the authorized service provider. The reminder to the complaint was submitted on 27th again after receiving no response on the complaint. Local service provider was also...

I had purchased IFB microwave (Model:20BC4), and within 2 use the machine stopped working, called up the customer care they informed that the service engineer will be assigned and it would be rectified, and when asked for complaint number was told that you will receive an SMS with all the information, however nothing happened for next 2 weeks, so i followed up once again and i was told that due to chennai flood situation we are not able to...

The voltage stabiliser of IFB make supplied to the machine not working. Even when the machine plug is directly conneccted drum is not rotating but rotation sound is coming. Pl attend early...

In our ifb prodect washing machine now running well .but washing liquid finish so I will order your side but no response.and filter some problem and drum washing method not fully explain. so pls send your service person....

I registered a complaint about the machine which i was having several issues with
I got a call from the technician but he just wont appear.
Really worst services for such a big name....

I have complained of motor tripping during drying cycle . The technician of IFB service station checked the machine and told that carbon bushes are faulty so entire motor needs to be replaced in Rs 4500/- and they will take away faulty motor. I could not understand why IFB is not providing a small and cheap spare part like carbon brush and insisting on buying entire new motor.

Satyajit Rawat
[protected]...

We have bought 3(One for us, brother another one is for my sister) washing machine of brand IFB. We all located in and around of chennai. We all three got problems in washing machine within a week and registered a complaint. But no one from IFB came and resolved it. We spent 1000 RS for third party service center and rectified it. So keep in mind that you won't get any service from this IFB. Please do not buy any product from them. Price...

Hi,

This is Thameem Ansari one of the frustrated customer of IFB. I have bought IFB Senorita SX 1000rpm (Front loading) washing machine. Its still under warranty. On 13th Dec'15 the machine encountered an error message in the display. I have raised a compliant (Ticket1#: [protected]) on 14th Dec'15 by calling IFB Customer care. No one came to address the issue.

I have escalated to the Chennai branch manager Fouzia...

My Customer ID 3890725, with AMC.
The issue was repeated Circuit board fault in Senorita Front loader washing machine, which which was earlier replaced for the similar fault.
Following complaints [protected](21/12/2015) ; [protected] were raised but no fix so far. The complaints are now pending for more than a month without a correct feedback. There is no direct contact personal or email to tack the status of the complaint.br...

My customer ID is 4012397, am having washing Machine and AMC also having. i have given compliant on 20th Dec but not yet resolved by company side or Agency side. the compliant of belt cutted, agency saying no stock but they could not arrange for more than one month also. i had made compliant through company 4 times directly and with Agency so many times. the compliant NO.[protected], [protected], [protected] &[protected] but all are vain. br...

I had Puchaded an IFB Microwave Oven on 17/12/2011 bearing Model Number : 25SC3 & Serial Number : 004828 from one of its Dealers - M/s.Bharat Electronics, Main Road, Ranchi, Jharkhand

Since its purchase and looking onto the condition of Service I regret, that I have been cursing myself of buying a product from IFB, which I somehow considered a premium product from a premier manufacturer.

If my complain records...

Dear sir i am so upset for your service peoples.they are giving the many peoples cell number. But no should come.my service no[protected].very delayd poor response.if you are not providing good service why are you selling in india....

Dish Waching machine is not working properly since the beginning. Salt is getting over in less than a week. The serious problem is no one is responding after taking the complaint. I didn't see such a pathetic after sales service anywhere else. I think you people are waiting for the warranty period to get over so that you need not take the responsibility thereafter. Please don't ask questions like under warranty or not, when it doesn't make...

Com plaint No: [protected] was closed without resolving the issue. No service engineers attended us for rectifying the issue even though people were available in our home through out the day. I would be forced to register legal case for such kind of fraudulent and cheating activities....

We purchased IFB Neptune VX model of dishwasher directly from the company. We received it on 8th January 2016. Only one person had come to deliver the product. As it was heavy he told me he will hire some help and that I will have to pay Rs.300 to the labourer. when I refused to pay him a person from the company called me to tell me if I do not pay 300/- product will not be delivered. When I refused again they agreed to deliver it without...

I have raised a complaint on 13.1.2016 in IFB customer care about my washing machine service. My customer code no is 3911521. my complaint no is [protected]. Till date (22.01.2016 ) there is no response from IFB side. i called customer care on 20.1.2016 they just give contact landline which no body is pickup and on 21.1.2016 given a mobile number they told you can reach area manager to assign engineer. Customer care saying that because pooja...

Customer ID: 2136426
Customer Name: Gurdeep Singh Sethi

My digital 7KG washing machine stopped working on Nov 20th, 2015.
Today it is January 22nd, 2016. Still my complaint has not been addressed. This after being a customer who has been paying the Annual Maintenance Contract fees year after year.

On Nov 23rd, I registered a complaint with IFB customer care:
Customer ID: 2136426
Complaint...

Some thing wrong with the drum. Complaint lodged on 07.01.16 complain number is 17218560. Our machine is covered under AMC. Very poor response from service agency in Lucknow. They call up to show they are very anxious to rectify but do not turn up. This is the second time I am writing on this site.
Sorry to mention but feeling very bad about poor response of this multinational firm. Since there is very poor response consumers should...

Dear Sir/Madam
This is to inform you that I am consumer of an IFB Neptune dish washer . I had taken AMC for a period of one year from 12/2/15 to 11/2/16.
This is in reference to non-compliance from its service center at lucknow regarding repeated complaints for the malfunctioning of the aforesaid machine. I have made repeated complaints at its helpline and even contacted personally at the numbers offered by the helpline but...

We are struggling with the service providers they are not responding soon as we are in fast to get our washing machine repaired we bought senorita vx6 kg customer name is jasti Kavitha purchased in chirala, Sri venkateswara TV and radio enterprises we need our machine to be repaired as soon as possible...