IFB Industries Complaints & Reviews

Sir, Am writing this mail to convey my dissatisfaction with washing machine purchased on 15 Jan 2014. I have constantly faced issues with this particular model. I have given complaints to the local IFB service provider number of times but the service provided is not upto the mark. Every time something or other issues are observed with this machine. The customer service here also not responding properly. I have been not able to use the...

My name is Priya Veembur and I had registered a complaint with the IFB service centre Bangalore on the 17th of December 2015. The complaint was regarding a short circuit in the PC Board, due to which our power kept tripping every time the machine was switched on. On 18th of December, a technician came home and said the faulty PCB along with the washing machine has to be taken to the service centre. On 19th, the machine was taken and the technician...

IFB a useless company. Bought IFB 20L TR 20PMIS microwave oven. It does not work. The service is so bad, no one calls, back, after waiting 1/2 an hour for reply. Service cntre is rude. Imagine, they just say, no spare parts, we cannot help you. Warning all customers DO NOT buy anything form IFB. Terrible terrible company with sub-standard products....

Dear Sir/mam

I am customer of your ifb aqua washing machine. From last 2 months there is a problem with machine.. I have registered complain 2-3 times.. Your engineer visited and confirmed me that there is need to replace the belt (1228)

From last 1 and half month I am following things with them but every time they are excusing me about non availability of belt. Every time they are assuring me this week it will...

Sir/Madam, I am holding a Front Loading 7 litres IFB washing machine since 7 years. In the 3rd week of December, I saw that the water exit pipe had broken and the water was gushing out of the pipe. Hence, I called your Customer Care call centre requesting for the change of the exit pipe. When the technician Manish came to change the pipe, since i was not at home and my mother attended to him, he told my mother that the blue rubber...

Ifb company is third class service in Gujarat ahmedabad barch menejer is a not call received in complaint you're number is save an your moblie and customer call are not revic and other number call is resived not answer is properly coustemer not sing and machin part is not avelabe in company enjiner not proper in company are avelebla enjiner team is not proper ans coutemre...

I am totally fed up with the service of IFB. The service person came was not knowledgeable and he is always beating around the bush. They show up after two days in response to my complaint l finding that the drum has to be replaced. They came with the drum and found no problem. They tried to dismantle the whole machine to get the drum out and broken the plastic surrounding it. They called it tub or something. They told then its the problem...

I am from Bangalore and have a washing machine SENATOR-6 kgs about 6 years old. It was very noisy and I complained 6 months ago and your franchise service company RP Services visited and changed some bearings and dampors etc and charged about Rs. 5, 000. Now again there was very loud sound and on our complaint( complaint no. [protected]/06.01.2016), your company entrusted the service job to one company called SHIVASHAKTI ENTERPRISES. The...

I have generated 3 complaints ticket numbers with IFB so far: 1) Ticket no. [protected] dt. 12-12-15: We informed him it was flooded during chennai floods. He replied, then it wont be covered under warranty. It comes under customer not taking care of the product. Then he checked machine and said, you can run the machine for 6 more months but it will be noisy is it ok? We replied"its all right". Then he said "due to water your...

Our Customer ID is 813123 Based in Chennai we have top of the line IFB washing m/c and dishwasher. Their Chennai franchisee STAR Airconditioning cheated us and sold us 2 year AMC. Ever since the AMC their service response has become terrible and even after several weeks they do not send their technicians to attend to problems.Their logic seems to be- we have the customers money - now NO NEED to give them any service!! We have tried...

My washing machine and microwave were some complaint . so i gave intimation to service station through tole free number and they gave ticket no 16881901 for washing machine and 16881907 for microwave on 16.11.2015. But one month passed no one is attend for complaint. After calling number of time technician came and inspected and washing machine door complaint and microwave touch board complaint. He said he will come within 2 days with spare...

From six months machine z not repaired.we called hundred times, but no one is coming nd fixing tge problem. The machine is in amc.plz help me, i stay in chennai.i hve small 8month old child and i.dnt have any servant maid, it is.very diffucult to.wash clothes with hand. The service centre doesnt responds.they daily say today technician will.come but no one comes....

I have Senorita Plus VX purchased last month Dec 05, 3015 . Such a latest model and 4D washing advanced feature etc. While purchasing shop guy suggested this is very good model. I spent almost 34k. Not even a month . Since beginning washing machine has problem. Door is not at working properly. "Door works whenever it wants". It wont get locked so easily and wont get opened easily. After washing clothes, I had to wait depending on door mercy...

Hi. Ifb service is very poor. I have opted forAMC for dish washer service in the month of Aug 2015. My dish washer had a problem in the month of Sep 2015. After repeated follow up and complaint to service head of chennai, the problem was solved in the month of Nov 2015. Again the problem occurred in end of Nov 15, but due to rain the complaint was registered only on 9th Dec 2015. Still now the problem is not solved... And even after...

We wish to inform you that we have an AMC with IFB for two years. We had made a payment of Rs.4900/- towards AMC. We had a problem with the on o ff switch in the washing m9achine and we had made a complaint to the customer care division, , Hyderabad during the beginning of December 2015 that the on/off switch in the washing machine was not working. After 10 days a technician, Mr. Rajesh from your Korattur Franchise office came but he was...

Dear Team, I have taken AMC for 2 years. Already 11/2 years over. Till now I did not get any general service person attended. I have given a complaint for some problem in my washing m/c on 15/12/2015. Today is 29/12/2015. Nobody attended for service. Complaint no is: [protected] I called on 26/12/2015 and still no action. I mailed then, even no action taken. Finally closed the ticket without visiting my home.....

Dear Customer service I am writing this mail with great disappointment and frustration because of the difficulties my parents had to face after buying a dishwasher from Ifb As my parents are elderly with many medical problums, I bought a dishwasher from IFB, the latest model at that time, to help them with their daily living. This was way back in August 2014 when I was on my holiday from UK. Machine was promptly delivered and new plumbing...

I have purchased Senorita VX model Washing Machine with Customer ID No: 10188082 .The washing machine was worked successfully till 26th October-2015. It was suddenly stopped on 27, October, 2015 with the indication of’” TACO” on display panel and generated high vibrations. The same was intimated to Customer Care for which A technician attended and not solved the problem. I long awaited and reported the same thing to the Customer Care...

Dear sir/madam, I have requested phone call on 31.12.15 booked complaint towards my ref: [protected]. Last 3days i am calling continuously to customer care Mrs.Geeta & Mrs.Nikhita & Mr.Prasad they told contact to Mr.Viswas one mobile [protected] switched off another one mobile [protected] he did't response. again called to customer care given another number have Mrs.Haritha[protected] response same. Today i called to customer care lift...

My Complain No-[protected] dated11/14/15 was cancelled without informing me and than 2nd Complain # [protected] 9 days before every day I am making 5-6 call ... Salvi . Santhel and Nathen ... everytime they gave false promises …. Technician will visit today by 1:00pm or 3:00 pm or 5:00pm or tomorrow or Past is not available, Staff is in meeting ... there is communication gap among the staff there is no common register where they can tell...