IFB Industries Complaints & Reviews

Horrible Customer Service I raised a complaint on the 29th of December 2015 (Ticket number [protected]) for the door knob not functioning and general servicing. I was informed it will attended in 24 hours. It is more than 48 hours now and I havn't had a word from IFB. The service is going from Bad to WORSE... I am better off with either Siemens or Bosch... When I called your toll free number they only want to talk about how much it...

This is the last time any IFB product entered my home, it's been crazy getting my washing machine complaint even get registered, let alone the repair. First the technician comes with a job sheet of a microwave when it was told a washing machine job to the centre. Then nobody shows up, all we get are calls demanding bill which we said is at home and available. A technician calls up and says keep 5000 rupees ready whereas the product is in...

My reg cell no [protected] and alternative cell no is [protected] so far we have tried to contact local rajahmundry service people they neither responded nor taking care to customer call i am so disappointed and distressed about the way they doing the service.I am compelled to go to consumer court...

Are you fooling us . You have given keep on giving wrong nos again and again. first you give your branch manager mr. chanchal no now he is not picking up phone, again you gave Rajiv no he is also not picking up phone. Do you have any good engineers or not? Just you are making fool people and selling your products, I think you have given damage product. If possible change my microwave. Give response as soon as possible. Its going to five days....

I Buy new IFB washing machine on 16-Apr-2015. It is Top loading Washing Machine. Model description is AW60-205S 000291. First complaint we face in the month of July-August, in which Machine is tornning cloth. We have raised the complaint for this and some person visited us after one month and he replace part for this problem After this, in the month of December, machine stops Spinning and Rinsing function. We raised the complaint, and service...

I have logged ticket for washing machine not working dated 28th Dec 15.It was told to me issue will be addressed within 24hrs, but I am still waiting for solution. Number of calls are made at customer care but nothing happened. When I asked to make me speak to supervisor hey kept my call on hold. This is really disgusting. IFB is providing very poor service & every time I face such issue ....

Hello, I have been using IFB digital 6kgs for the past 8 years happily and with minimal times minor repairs and recently I have faced with some technical problem showing ERR 6 and I lodged a complaint in the first week of Dec and they respond and after 3 days and say they had put indent for the part and then after me calling up after 3 weeks they say the model has been stopped and they ask to buy a new one for which they vl give good discount....

Hi, I'm having "senator DX 6 kg" washing machine( under AMC) Last 2 month we have problem in the machine, I will rise the complaint to IFB customer care . services person didn't attend my complaint, references number of the complaint 1) November month ticket no : [protected] 2) December month ticket no : [protected] I need the solution, otherwise i will given the complaint to Consumer court @ chennai...

My washing machine went out of order about a month ago, i have been complaining to my ifb franchisee they checked the machine and suggested replacing the drum and they replaced the drum on 24th december 2015 .they suggested that i operate my machine after 12hrs .when i operated the machine on the next day the same problem persisted now when i called them back i didn't get any proper response .i have availed amc for two years(invoice number...

Our washing machine has stopped working 15 days ago.we filed a complaint they are not at all responding to the complaint.and in addition to that they are asking us the information about what we spoke in the last conversation.we are not at all satisfied with your service and product.and not at all happy with your appliances.its been 10 days after filing a complaint we didnt receive any type of feedback from customer care.we are very much dissapointed...

Sir kindly check my washing machine board fault last month your service man come and rectified but now same problem please check as soon as possible, I already registered my complaint my ticket no:[protected], costumer I'd :2035240...

I bought senorita aqua sx model during aug 15. During installation, ifb person has demonstrated tub clean mode and he has given IFB de scale powder which he asked us to do the tub cleaning every one or two months. We have done tub clean process by selecting tub clean option given in the selector knob using IFB descale powder. After 1.5 hours, we found that steel coating provided in the drum was totally vanished. We raised complaint and service...

FINAL REMINDER THE HEAD IFB INDUSTRIES LIMITED IFB HOME APPLIANCES L – 1 VARNA ELECTRONIC CITY SALCETE GOA – 403722 SUB: - REFUND OF AMOUNT AND COMPENSATION CUSTOMER ID 10939704. With reference to my earlier mail dated 24.11.2015 the following few lines, for your kind perusal and consideration. On 25.11.2015 I visited home appliances division, Vikhroli, Mumbai and personally met Mr Vivek Bane Branch Service Manager and...

Hi I have registered a complaint about IFB Washing Machine problem on 24/12/2015 (Complaint No: [protected]). The engineer attended to the problem and said a plate has to be replaced. But he is forcing me to buy IFB cut-out. As per service executive, he will not repair my washing machine until I buy the cut-out. I have purchased it from IFB website (order number[protected] and sent receipt to service executive and asked him to repair...

IFB washing machine front load: my reg. mobile no. [protected] 1st complaint booked on 21/11/15 vide ticket no. [protected]. mechanic attended on 10/12/15 and board changed and get an amount Rs. 3500/- + 280/-. within half an hour machine didn't work. the same was informed to the mechanic and also customer care vide ticket no. [protected] on dayitself. personally i visit to service center three times. nowitself no one attend and rectify the...

This is lata bhuria from baroda. I had purchased serena sx 5.5 kg ifb washing machine from sales corner baroda on 21 / 12 / 2010. Since then I have been facing problem of getting the clothes torn in my washing machine. And I had also registered complaints for the same since last 4 years. But as it was the warranty period which us 4 years from purchase date I got 4 tines the rubber replaced in my machine. Whenever the problem occurred ur executive...

Hi, I bought new washing machine from IFB Industries on Dec 29th 2014.It has 4 years warranty and 10y years free service. Product Details: IFB senorita aqua vx 6.5 KG Buying date: 29/12/2014 Problem Starting date: 20th october 2015 Unfortunately motor has failed in the month of october. Then on wards i have raised 3 complaints for same issue. 1st Complaint: For the 1st complaint([protected]) on November 12th 2015.Technician...

Requested sir/medum, my ifb washing machine elena sx 6kg is not working properly. This incident d:27/12/15 in morning time. This time washing machine is running sitution.And stop that.So plz me as soon as possibel repair this machine thanks regards. Hitesh b. Patel...

My complaint ticket number 17139750 dated 24.12.2015 has not been attended to my satisfaction till 1245 hrs 26.12.2015. IFB service engineer came on 25.12.2015 and left the machine running for descaling. The error E4 recurred during descaling process. I received SMS from IFB stating that if not satisfied send SMS on such and such number. I reported my dissatisfaction but IFB replied back stating that an incidence E90082 generated in escalation...

I registered the complaint on Nov4th 2015 .. Ticket no[protected] And this is still not resolved yet.. Im tired of calling these useless people everyday .. Why they hold a customer care point when they can't handle customers.. They are not fit to do this service.. Duraisamy -Chennai branch is handling the service .. 91 [protected] ..[protected] These creatures cheat by money and by giving false commitments.....