IFB Industries Complaints & Reviews

I registered my faulty microwave complaint on 28th Oct 2015. And instead of constant reminders at the call center, the complaint has not been attended yet till 17th Nov 2015.

Complaint No: 16746445
My Customer Id is: 11174144
AMC No: 152726

It seems that the company is more interested in the calls which can be billed and the appliances which are under warranty or having AMC contracts seems low in...

I have purchased IFB Senator Aqua SX on 10th November 2015 at Adishwar, Bannerghatta Bangalore. From day one washing machine is shaking and vibrating. I have submitted a complaint to customer care on day one itself and no one attended. And IFB Care is closed the complaint simply without checking if the issue is resolved or not. And then I have again raised 2 more complaints after this. And they have been closing the complaints as it is resolved.br...

My IFB washing mashing is leaking from hose connector. I lodged a complaint. their call centre on 11/11/2015. The defect is yet to be rectified, my repeated reminders to the call centre in Krishnankoil, nagercoil on daily.no body is come and service. no response. Hope IFB takes the issue seriously and pull up their service centre for their inefficiency and irresponsible behaviour. call centre ph.no.[protected], [protected]...

Purchased an IFB Neptune DX Dishwasher for Rs 35000 on 7th Feb 2014 from a Reliance Digital Outlet. It has 2 years warranty and is covered till 22nd January 2016. However the dishwasher has not been working since march 2015 about 9 months now. Have filed multiple complaints however, on an average takes 1-2 months to get each complaint resolved. Have been getting F1 and F5 errors and severe water leakage on every use. Done everything from...

I am user of ifb neptune dishwasher which i bought for 33k.now the dishwasher salt and rinse aid which is essential to run the ifb disheasher is not available in the open market .it costs around 600rs in total.well money is not a problem .we get peace of mind as working class cant concentrate on kam vali bais.but the service center fellows are the worst category in ifb .i have other company appliances such as lg, samsung .all the services...

Very bad in response. I have purchased a dishwasher and it was found that it is damaged. I complained about it to the customer care many times, they said they will be sending a person and replace it, but we are tired of calling them again and again, but no person has come to check and replace....

I had purchased oven on oct 15, after my puchase there was an problem within 2 days only, after complaint an engineer arrived after 3 days, anyhow it start working, after 5 days again a problem arises, i had complained with complaint no16787053 on 3rd nov, from then just wai...ting, i want to return his microwave this piece had some manufacturing defect...

I am a bank Sr manager and my wife is serving in BHEL's school, both are PSU employees.My IFB washing mashing, Executive plus model, is not working . I lodged a complaint No. 16760392 dated 30.10.2015with their call centre .The service enginer replaced MOTOR, BELLBAY SET, TUBE HOSE, DESCALE ETC AND CHARGED RS 4945 VIDE BILL NO 634 DATED 7-11-15 FOR RS 4945/-plus rs570/- labour charged without giving any receipt of rs570/-till date. The...

My IFB washing mashing, Executive plus model, is leaking badly flooding the rooms. I lodged a complaint No. [protected] with their call centre on 30/10/2015. The defect is yet to be rectified, my repeated reminders to the call centre and also to their service Centre in Coimbatore, on a daily basis, notwithstanding. I have paid a large sum for entering into an AMC with the Firm. Total waste. More important is that my washing is not operational...

I purchased a microwave 20ltrs on nov 7th 2015. And today its 13th nov 2015. And none of the executive has come up for demo. Even though it makes lot of sound when we use microwave. We complained as well. But none of engineer has come up yet. I dnt know what kind service ifb provides.....

Water is leaking from the bottom of washing machine. The detergent is not being used properly. The person who came to repair has not solved it. He never turned up. It is under annual maintenance contract. Customer care is least bothered to send another person. My annual maintenance contract expires in a week. What is the use of this Service when there are no periodic checks of the washing machine? Please solve the problem in a week. Ticket...

On 6th Oct 2015 I had purchased a Microwave Convection of IFB.On 7th when the person came to install it he said it is defective and has to be replaced. We informed at the centre to Mr.Shailendra Singh about it and he said it will be replaced on 9th i.e.Monday.It was wasn't, then on Tuesday also no one came nd Mr.Singh nd Ms.Negi they weren't picking our calls either. Ms.Negi when she did she was just cutting our line.I called the...

Recently I purchased a washing machine IFB Top load 65 RCG Model from TMC Hyderabad. The technician Mr Sagar who visited for installation did not give proper demonstration. He brought liquid detergent, Machine stand, cover and stablizer and asked us to purchase. We did not purchase the items as they are very costly compared to market rates. Annoyed with this he left without giving proper demo. Then I approached their customer care and my...

I have AMC for washing machine and I registered complaint on 31st Oct-2015 (no [protected]). The service center employee came after 5~6 days and he noted what needs to be changed (PCB, shock absorber) and went away. After couple of weeksI came to know that complaint is closed saying it is resolved. After contacting IFB they mentioned that they do not have any idea as RP Services (company who took over service for my machine) has closed it...

My newly bought IFB washing machine stopped working last week, no response so far from IFB. Please help. Model Details: TLR65RDW 6.5 KG Dealer from where it is purchased: Unilet HSR Layout Bangalore Date of purchase :[protected] Issue : When switched washing machine displays error as CE(Capacitor Error) in LED display panel, and does nothing. Filed a complaint last week, no response so far...

Dear Sir,

I registered a compliant on 6th October, 2015 that my Microwave oven is not working. Complaint Number : [protected] and it is under AMC.

After that i sent five reminders through mail and called call center people several times and nobody has taken action. Once again on Nov3rd called call center and came to know that the complaint was cancelled. I had no clue that why the complaint has been cancelled....

We have a IFB washing machine and recently it stopped working and when we contacted service centre they have asked us to purchase AMC from them to replace motor for Rs.2000, its been around2 months since we have purchased AMC but everytime we call service centre asking for when they wil replace the Motor, they have been keep postponing by saying no motors available. This was irritating for us as we can not use washing machine for 2 months....

I booked liquid detergent Fabo online on 1st Nov 2015.

Order number[protected].

Paid the amount Rs. 255/ online from my SBI account on the same day.
Payemnt ref. number[protected]IG0AXVQBR1 TRANSFER TO 3217

Till date I did not recieved the product....

My Name is Anand Asir and i am an IFB washing machine Customer. Recently i had a problem with this IFB Washing machine. It was the problem with the door sensor. I called to IFB customer service and they sent a technician to resolve the issue. After checking the machine, He took a week and finally came up with a new door sensor. After fitting that also problem was not resolved. He guessed like it could be the problem with the board inside...

I have purchased IFB washing machine Digital SX 6 kg in 2011 April and machine used to breakdown quite often for every 4 to 5 months .
I have taken AMC in August 2015 as my warrenty was expired . Later after few days, machine stopped working completely and when i have complained on 7th october 15 they have sent some executive who hardly has knowledge .He said it was PCB failure and did not get back unless i have complained again ....