IFB Industries Complaints & Reviews

We register complaint ([protected]) regarding oven problem in ifb care over 3 months before.But there is no response more than a week. After i got ifb area service manager number i contact him. he arrange conference call to service agency ( S.M.agency, saibaba colony, coimbatore) the agency member told without attending service the closed the complaint. after manager instruction one service person from that agency attend the service on site,...

I was purchased a microwave oven in the last Friday[protected] so the showroom peoples told me the executives are came to my home and explain the details for how to use the oven and other details so the executives was not come to my home till now and today i was call customer service executive and the executive was threaten & misbehave to me so i don't want the IFB product i will return the product to the retailer...

I am facing problem in my IFB washing m/c from last 2 months. One od IFb service person visit to attend the problem. he checked and found some parts damage. he told us that he will come with parts with in a wheel. but now after one months he is still saying that parts are not available and he dont know when he will get parts from Parwanoo, Himachal Pradesh. Sir.. kindly check this problem and speedup the process....

Hi this is poornima here and we have this ifb dishwasher problem from past 6 months and we have been calling customer care for service from the time the problem started and everytime they keep telling that we are coming today we are on the way but they never come n once after some 2 months n multiple follow up they took the dishwasher to there service center n they kept there for almost 1 month and only after we followed up again they took...

Complaint log to Service centre vide complaint # 16503871 on 24.09.2015 (client # 1014463). Excessive noise during spinning. Service Person diagnosed problem & recommended, replacing 'drum', which was not available at that time, so placed order for the same. yet after 20 days of placing order, part couldn't procured....

My washing machine was working fine until I got a call from IFB asking if I needed service.. I thought its been while now since it was serviced so agreed, BIGGEST MISTAKE.. They came for service, told the machine needed descaling and charged 3080Rs for that and some aquafilter which was suddenly a necessary thing which didn't come with the machine when I bought it... After this the problem started.. A few days later the washing machine suddenly...

I have purchased IFB washing machine Front loaded . In March 2015 it was not working properly.Water leakage and Machine sound . After that i made complaint to customer care and one of the service engineer Mr . Thirukumaran came and collect 6000 /- approximately for AMC and for the water leakage, within 3 months again same problem continue and another person Mr. Kanish came and told some other parts got damaged so we cant cover under AMC so...

We started giving complaing in the month of June 15 for water leakage and the sent one Service Engineer who doesnt know any thing and he broken one part, for replacing it they took 45 days time but the main problem of water leak is still pending...Inspite of giving compalaints every 10 days and when we call Customer care about the status after a week they simply say that the complaint has been closed by service and they take new complaint....

Hi, i have bought IFB 20SC2 Oven in April 2013. after that for 6months it got repair. because of loose connection it fell down and almost all parts got replaced. though it was under warranty i was charged around 5300/-(900 for glass plate, 4k for PCB and few other parts). even these parts were out of stock and only after 6 months follow-up they have replace it. and by that time it was out of Warranty. Again after replacing the PCB with new...

I have digital washing machine 5.5 kg. I have complain number 16613283 they have closed the ticket without resolving it This is pending for more than 15 days. They have charged me Rs 290/- to visit .Then I have raised escalation call and no is E83455 they have generated new ticket 16635195 saying old tickt cannot be re-opened. even after 10 days these tickets are not resolved . They are alos not responding....

- complaint no : [protected] - Which is lodged on 21/09/2015 by G. RAMASAMY. - [protected] (Ramasamy) - We have lodged a complaint against washing machine not working on 21st september 2015. but the service engineer came after a week i.e., 25th september, 2015. which is a very poor response from the service team. After which we have clearly mentioned the AMC is ending by 6th OCTOBER 2015. On knowing that the service engineer had mentioned...

Hi My name is Aswathy, from Kaduthuruthy. I called customer care service to talk about the problem related to microwave oven. I think now it is more than a month. One guy who came to repair it and he told that he need to replace one part and unfortunately there was no stock. Now its nearly 2 weeks they still saying that they don't have the stock. from my experience am saying such a poor service, if I would have known this before about this...

Dear Sir/Madam, My name is K.Hemachandran on 7th September 2014 i got married, on that day i Receive IFB microwave oven Model no (20BC3) as a gift. with Bill date of 31/08/2014, after few days Demo person Came to give a demo but at that time when microwave oven plugged in total Current supply tripped, demo person told that u have voltage problem better you use Stabilizer, then i packed the microwave oven and kept a side. on 14/10/2015 my...

We have an air conditioner purchased march this year, the stabiliser (Ifb product as well) had a short circuit and big splash and brunt smell during night while the a/c was switched off, complained through your customer service (Complaint no:[protected]) and the technician came, he removed the stabiliser and said he has nothing to do with the stabiliser and asked me to contact the shop ifb point in trichy, where i purchased the a/c, so i took...

Sir/madam i have purchased a washing machine front load admiral 7012 customer id 10049114 in november 2011. and i am facing so many problems with it by the second or third month of purchase.i made so many complaints for that machine. some are sorted out quickly and some took too much time. anyways, now i want to make amc for it but mr ashok(frencisee of panipat) neglect to do same. he said that company doesnt allow to make amc for this...

I purchased a IFB SENORITASX front load washing machine on 3.12.2011 at Hyderabad, A.P.
It is observed that tray and body of the machine along the place where we put detergent is faded and top layer is being stripped off. Looks like rusting and badly getting damaged.
Request for immediate solution
d.sreeramulu
[protected]...

This is regarding complaint no. 16574480 registered on 03/10/2015. Our customer is 2818331. The complaint was attended one day later and the service engineer informed us that certain parts were required. From that day on-wards we have been waiting for the visit of service engineer to rectify the problem. We have been following up customer care number[protected] but every time they just apologize for delay and nothing else. I am...

Customer ID; 11214218, Complaint no.16537563.I have purchased IFB Microwave convection 23 Ltr online and i have received the product without any nut bolt and all loose. On Registering the complaint with IFB, even after 15 days I have not got my product replaced and customer care always make excuse of non-availability. When in case of such defect, If customer care cannot arrange single product, what sort of customer service IFB is giving?? After...

Ticket number: [protected], (In the name of kamalesan. S) Ifb complaint # : 2326765, date logged : 29th sep 2015 Amc dealer - venkatachalam association, broadway, chennai Amc applied date: jan 2015 - jan 2016 Problem with machine : washing machine is producing too much of sound while running and when complained, amc dealer came and verified that drum need to be replaced. He said that he'll bring that and will replace it soon. But,...

Regarding order No :277005 & my registered mobile number is [protected]. Hi, I ordered a inlet pipe for my washing machine, on 30th Sept 2015, Still it is not resolved, I called customer care number[protected], six times. My second call is on 3rd October 2015, i asked for status of the my order/request/complaint, the executive assured me it will be delivered on Saturday (3rd Oct 2015) itself or on Monday (5th Oct 2015), nothing...