IFB Industries Complaints & Reviews

Hi, I made a complaint on 24th October 2015, Ticket No. is 16715202, in spite of their promise that technician will call within 24 HRS, NO one Called, neither the service DONE Till Today. ONE OF THE POOREST SERVICE PROVIDER. Happened SECOND TIME....

We are using the IFB washing machine for past 10 years, last month we had problem in machine so we contacted local IFB dealer, they adviced us to update the warranty period. Then we have paid the amount of Rs 4218 last two month (Aug 24th 2015) back, but their is no proper reply from them and we escalate the problem to chennai head office by writing letter but no response from them. We have totally disappointed from your customer service,...

We are bought the “Convection Microwave Oven” with which we are facing a lot of issues. Please find the below details of Oven;

Company Name : IFB
Model : 20SC2
Product : Convection Microwave Oven
Product/Customer code : 10387855
Serial Number :[protected]
Sold by : Reliance Digital, Kukatpally, Hyderabad 500072
Purchased date : 6.10.2013
Delivered on : 6.10.2013br...

When I asked for the machine installation I was told I need to buy the liquid detegent and the trolley from IFB only or else they won't install it. They erre forcing us to buy 10 detergents together and I said no, I will order online. I ordered the products online (from IFB site) its over 7 days and the products arent delivered the franchise says y are u wasting time buy from us (which is 10 detergents and trolley approx 8K)...

I've purchased IFB W/M Model TL95SDG from Bahadur Chand & Sons Hall Bazar Amritsar, Punjab on dtd. 22/10/15. Icall on urs toll free no.[protected] by urs ticket no. 16708183 for demo & urs technician visit my house on dtd. 24/10/15. When He ( Mr. Varun ) opened the W/M from packing & I saw one short dent on front side & one on right side. I told urs technician to close W/M for replacement He said OK & on the spot...

Dear,

This has reference to complaints no./Ticket 16754866, I had requested several times since 29.10.2015 to attain the matter at the earliest as door is not opening to my machine and my clothes are trapped from three days. My clothes will be get damaged.

But IFB are not bothering for the same . I do not understand how IFB service are so poor and I will not recommended to any body purchase the any items of...

Dear ifb team,

Thank you for your quick support!!

On 29th oct technician came to my home for installation, while doing installation we found machine was damaged. Your technician took pitchers at damaged place and send it to supervisor.

And i asked technician for new machine replacement & how many days will it take replacement, he said 3 days.

I request you please help me to...

Since 24/10/2015 i am complaining about the machine which is loaded with cloths, locked and then failing draining, unable to unlock it and take my cloths out. Called the call center so many times, called local office many a times ..no response and now local office at Kochi is not picking my calls also. I cant break and take the cloths out no?...

My washing machine complain registered on 27/9/15 and i recived replay from ifb on same date.Serviceman checked my washing machine and report ed machine drum is damaged it will replaced in short time.Than after i was waiting week and contect mr.Anurag (service incharge of kutchchh & saurastra) and he was replay the same that will attened in short time but no response and replay from ifb, i was try to contect after week to mr. Anurag and found...

On Oct 9th 2015 i registered a complaint regarding some leakage problem at the inlet of water where i had my water filter fitted at that point. On Oct 10th 2015 one person named "Shiva" from IFB AMC Hyderabad service attended and mentioned that will replace that filter and asked for bill, the guy who fitted it not yet given any bill when i purchased it for 2500/- and came to know that it required bill or he can help us by searching earlier...

Am balaji from poonamallee, am a IFB customer past 5 yrs whereas my washing machine not working and it is under AMC with IFB also. from 15.10.2015 to till date i made several efforts but nothing materialised. . contact details : [protected]. email : [protected]@yahoo.co.in...

Being a IFB washing machine customer since from 1996, having AMC service management, maintenance, or repair AMC franchisee authorized by IFB industries limited registered office, 14, Taratolla road, Kolkata-700088. My AMC serial no is 52314 for2015&16 Machine serial no15031, model EVADX as per invoice cum receipt, dated on[protected] & valied up to[protected].AMC franchisee Name as S.M.Agencies Coimbatore. As per my knowledge the AMC done...

Hi I am Dhanunjaya Rao V, from Hyderabad, Telangana. Purchased new IFB 8 kg Front Load Senator Aquasx Silve. on 22nd October and I received machine on 23rd October. But till now I did not get any call for Demo installation . And I called customer care regarding this. They provided here local executive numbers, even tho my problem not solved. May I know the reason for this delay. And if this is not possible at your level please...

IFB service is very bad & poor communication. My ticket no. is [protected].Purchased W.Machine (IFB TL65RCG 6.5 KG) at[protected]. Today[protected] I called customer care 7:45 am (1st). He tolled service man will come before 1:00 pm and service man will contact with me. Then I contact 5 time with customer care but any service man do not call me. I contact head office and call received a lady, she tolled me same. After 2 hours I call again....

Technician don't came to explaine the function of newly microwave past 10 days. when i call in call centre they said technician came with in 48 hours, i call in call center 3 times but there reply is same, then i contact to local delear Mr. Ajay Talwar ([protected]) he also reply me with same excuses, after 2 times calling they provide me technician Mr. Sandeep ([protected]) he also said me he came with in 48 hours but till now no technician...

Our complaint number is: [protected]
We have IFB washing machine Senorita 6kg. It came for repair and we lodged a service request with customer care on 4th of Oct 2015. Within a day service technician came to check to he machine and determined that drum and tub need to be replaced, and will do that in 3 days. After that initial contact none of the technicians came to repair the machine. I have called them every day to follow-up on the...

I brought IFB Washing machine on 29.05.2013, model no AW6501RB, customer ID 10254658, since then the machine has been breaking down every six months, till now we have got it rectified 4-5 times, I have been a big fan of IFB products rite from beginning but now i plan to switch to samsung, it is very disappointing that company doesnt care about its customers .This is a defective piece given to me because all other products of IFB that i have...

Dear Sir,

Refer to my permanent Customer ID 11221063 and my complaint number 16616115 dated 09 Oct 2015. My washing machine was having lot of vibrations during spinning. During initial spinning, there is loud thud and it starts vibrating vigorously . The service engineer came on 15 Oct 2015 and replaced two shockers after charging (Rs. 900+228). After repairs when I started running for the first time on 20 Oct 2015, it was...

I bought a washing machine ifb company, due to senetry work i put out in let pipe from tap, now im trying to attach that inlet pipe again with tap but i can do it, i admit my complain to custmor service on 21/10/2015 .custmer care provider asure me to solve problem in 48 our, but still no one from company try to solve the problem, i complain again 23 /10/2015 and 24/10/2015they give me complain no.16692694 but not giving servive as they...

I had purchased IFB washing machine on 17/10/2015. i got msg from IFB on 18/10/2015. My ticket no is [protected]. But still comapny service man not come to installation. I had call to them many more time, they are telling lie and they have not interested to come for installation....