IFB Industries Complaints & Reviews

I have purchased IFB washing machine Digital SX 6 kg in 2011 April and machine used to breakdown quite often for every 4 to 5 months .
I have taken AMC in August 2015 as my warrenty was expired . Later after few days, machine stopped working completely and when i have complained on 7th october 15 they have sent some executive who hardly has knowledge .He said it was PCB failure and did not get back unless i have complained again ....

I bought convection microwave oven 23 litres.. and i tried to make dhokla in it but it cooked edges only and the centre portion is not cooked(liquid consistency of batter is there)...i cooked it in a glass container for 4 minutes...i again tried dhokla and end up with the same result...why is it happening??why only the centre is left uncooked... please give me the answers soon...

We have purchased a IFB Dish Washer vide Reliance Digital Invoice No.C#19910000, dt.31.10.2015 for Rs.34, 470.75

For Installation they registered ticket No. 16770710 with IFB. On 3rd November IFB Technicians installed the Machine, but the technician who has came for installation not having about machine to provide Demo and he told that for Demo another technician will attend.

From 4th November to till date we...

I bought a 1.5 ton split ac a year ago and your technician installed it promptly.within the warranty period the ac stopped working after which I registered a complaint... The service person came the next day and told me that the rats had chewed my wiring...after 4 days customer care called me and told me it would cost me 5000 to fix and the warranty doesn't cover rat damage. My problem is that the ac unit was installed on a grill with no...

Hi,

I had requested for Shifting my washing machine within same city on 30-Oct-15(Ticket[protected] and till now no one is addressed my issue. I am calling customer care everyday but no one is responding. Most of the times Customer care number is not working even if it works luckily they say system is down and call back within 30 mins. I sent email to [protected]@ifbglobal.com still no response. I have been sending email...

Dear Sir,

I made complaint on 25/10/2015 after that send one technician saying that some spares required to repair it. Still now nobody not came for the problem rectification .
Model No : Serena SX 5.5 kg
Warranty : Under AMC
Cell No : [protected] ( To trace my Account )

Requesting you since I am IFB customer last 10 years please help me to solve the problem

Regards, br...

Model: Aqua Senorita SX 6 kg

I had a very good opinion about IFB till we bought this.Service is worst and all they try to do is sell their products.The technicians are not able to find the problem excactly.

We have a problem with the machine after 2 months from the date we bought. All the white clothes are getting brown stains after the wash. Wonder!! If you put a new white clothe then you would end up with a...

We have a IFB microwave with which we were having problem with the cancel button of the panel. We have registered our complaint and a guy named Kaushlendra attended after 2-3 requests and he told that that PC board is not working and it has to be changed.We ordered for the change as our product was within 1 year of purchase and when he changed the board, the display of the machine got disturbed and it was not functioning as per the buttons...

Worst services of IFB in Hyderabad, Telangana

I have bought IFB washing machine of Model "Senorita VX" front model.
It is always troubling me and the complaint is always about door.
When I give complaint, technician comes after a week.
Everytime I am facing the worst experience.
I feel like throwing the machine on road.
Since 4 days I have been waiting for the technician and IFB...

I'm Mrs Shylaramachandran, from ottapalam, palakkad (dist), kerala. I bought the above mentioned model washing machine on 25/6/2012 from one o[censored]r showrooms at Ottapalam. For the past 3-4 days its washing circle is not getting completed. Spin is not working, sometimes clothes r still dry & soily even after the full circle is completed. Yesterday morning I registered a complaint with S P Associates, Vadakkanthara, Palakkad. They told me...

Inksigned copy of this complaint letter follows:

Mr Gautam Dasgupta
President & CEO
IFB
Flat No IND-5, Sector-1
East Kolkata Township
Kolkata
West Bengal
PIN - 700107


SUB STANDARD POST SALE SERVICE
(CUSTOMER ID 2379908)


1. Please refer to my complaint No 16534163 lodged with your customer care centre on 25 Sep 2015 regarding...

I bought an IFB oven in Pune in 2012 December. I thought IFB is an international brand with good customer orientation but such a horrible people on earth.I hardly used the oven and the Cabinet got rusted. I gave complaint in pune he said you take an AMC of 1yr and replace the cabinet. We got shifted to Chennai. Atleast Pune people where responsible. Chennai IFB Care team is a horriblest one. A bunch of irresponsible people. I kept raising...

Sir I am fully unsatisfied from ur service because I registered my complain on 29th sept for my malfunctioned washing machine but till now no action has been taken although i have taken AMC of washing machine . I always have this same complain from IFB . Kindly reply to my request positively and as early as possible . (my ticket no. is[protected], and my registered ph. no. is- [protected]) Thank you...

Our front load Elena washing is leaking though it was repaired by service complaint during January 2015. Our machine is under AMC valid too. During June 2015 I have complained about leakages. But the AMC team not attended so far. Even at IFB Point Machilipatnam I have registered complaint but from there to nobody attended. Hence once I request u to send service mechanic to stop drum leakage....

I made a complaint that mywashing machine was not working nd my complaint no:16729440 on[protected] upto now no one Techinician attended to retify my problem.daily i am calling ur coustomer care num they are appolizing me nd say they will attend today tomorrow but one attend . i requesting u to take interst on my issue and send the techinican as soon as possible...

I ordered for wheel and cover of washing machine of IFB 6.5 kg señorita aqua vide order no. 278618. But till date nobody contact for delivery of such thing. Then I contact customer care they provide me phone no. Of local officer of kolkata. When I contact that person they did not receive my call....

My Ifb washing machine switch isn't working properly.we raised complain in last week of August.issue is not been rectified or proper action is taken.followed up with customer care but no proper response. Mailed around 6 times. Called multiple times....

I have an AMC with IFB for my IFB (DIGITAL) washing machine. this was an automatic washing machine and it will require to wash, Rinse and Spin to complete one washing cycle. My compliant was that the washing machine would only Wash and Rinse but will not switch over to Spin or would remain in one state forever. I had raised a service request # [protected] on 30th September 2015 and followed up with them on 5th October, IFB customer care closed...

Return of IFB Washing machine due to worst/irresponsible service - [protected] IFB Washing machine was making different noise and we raised a complain on 20th Oct with complaint no [protected]. Issue is not rectified till now and no proper response or action taken. We followed up with customer care number as well as the service center number, but no proper response. First service person came and told bearing issue and senior person will...

Hardly 8 months back I had bought this Washing machine IFB Senorita, on 20 October I raised a complaint with ticket number [protected] - complaint was the tumbling was not working and seized completed . Past 10 days I called IFB customer care for about 35 times and till today there is no response from these people ....