IFB Industries Complaints & Reviews

Order id :[protected] not delivered. I have booked on 3-6-15 Order No :[protected] Order Date :[protected] I have ordered a 20 litre microwave oven (20SC2 Convection - 20 litre ) on 1st September 2015. After placing the order I haven't received any confirmation call or SMS from IFB. When I contacted the customer care they have been telling the delivery would be done on 4th Sep, then they said on 5th Sep but no delivery has been done as on...

Sir, I am a consumer of IFB Washing machine model Elena 5.5 lys. Early during the year the machine developed a problem and a part had to be replaced. The Authoursed service centre technician replaced the part and charged us Rs 2667/- Within few months it again got damaged and this time the service centre personnel is again demanding yet another Rs 2700/- for its replacement. I fail to understand that if the part was genuine then why...

This is regarding complaint number: [protected] 1) washing machine stopped functioning in 1 month: is this really a a world class product as you claim? 2) logged a complaint on thu 1, today is thu 5. No response since 6 days. I called customer care 8 times. Apparently there is some mess on grounf regarding with service provider should service this area. Arinidhi: talked to jon[protected], he said he cannot service this area as...

we purchased a IFB washing machine in 2011, which has warranty up to October of this year even we are in warranty period we paid for AMC in advance to cover from october'2015. we experience a problem with heater of washing machine and made compliant to your service people with ref.no. 16166605 in August but your technician visited after launching 15days of compliant, and verified all of our papers and machine and informed that with in...

Reported a complaint to customer care in the mid of july regards to our IFB Elena VX 6KG, washing machine, smoke came out of the machine, complaint no: [protected], no technician turned up since last 1 1/2 month, contacted local service center, recorded call, asked for the service manager several times, reply got every time was manager not available, even though in the call it was clearly audible that service manger was refusing to attend...

Brought on Jan 2014 Burnt on Sep2015 Complaint give on Sep 2 2015 mobile no [protected] 25SC3 Transformer burnt in 18 months of purchase. Now i have to shed Rs 3000 to change it. Looks like the Reliability of this company is very low. I spent Rs.11500 on this product. Say big No to IFB microwaves...

As part of the bill, a stand for the dishwasher was also added. However, when the technician brought the stand, it was smaller in size. The technician insisted that I take it and use for my Samsung Washing Machine. Now, I see that the stand does not properly fit my washing machine also. When we asked the technician to provide the correct size stand for my dishwasher, he denies to replace it. This is not fair. It is the technicians...

I am Supriya Banerjee from Barnala, Punjab Pin: 148101. I got two IFB product, Washing Machine and microwave oven. Just one and half month back my oven is not working properly. Its front door came out so it is not secure to operate without the front door. I lodged complaint on 30 July 15 (Complain no :[protected] and another one was on 19 Aug 15( complain no:[protected], but till now no body has visited. I phoned customer care several time(probably...

I registered a complaint regarding my washing machine from my registered mobile no [protected] with compliant no- [protected] .Even after more than 5 days my complaint has not been resolved. please do the needful and rectify the issue at the earliest....

This is to bring into Notice that i had lodged a complaint for servicing of IFB Front Load washing machine ( Model : Executive Plus ) The service center whom you have contracted this service ( Rajan Siemens Washing Machine Service center ) has not done their job satisfactorily. the person who repaired the machine charged Rs 3100/- for the repairs without providing any receipt saying that the bill will be mailed to you within 24 hours. this...

Respected sir/ Madam, Product Model: EXE + Year of purchase: 2004 AMC* Valid from: 29/6/2015 to 28/6/2017 Date of Bill: 29/06/2015 Customer name: DHANAPAL D Customer code: 4085641 contact number:[protected] Franchisee name: CAPFAM IFB ticket Number:[protected] I would like to register a complaint regarding the customer service of IFB. The machine had a leakage, so a complaint was raised with regards to that. A complaint...

I purchased Elite Aqua SX 7KG fully automatic washing machine in AUG 2014. So far machine was running good and didn’t have any issue. Last week i used IFB descale to clean the machine. But after using descale color of drum has changed to very dull (Grey), rough surface! In technical terms stainless steel drum has lost its surface finish (bright appearance). Cloths have started becoming rough. I launched complaint on 24th AUG to fix this...

Procured IFB Washing Machine in 2013 and it is almost two years. There was no issues. On 20.Aug.2015, the machine started showing "Door" error. So I called customer care. The complaint number is "[protected]" dated 20.Aug.2015. Next day, the customer service engineer visited home. Inspected the Washing Machine and told the "Board is defective". He asked for two days for board replacement. we agreed. We waited for a week, but there was...

Procured IFB Washing Machine in 2013 and it is almost two years. There was no issues. On 20.Aug.2015, the machine started showing "Door" error. So I called customer care. The complaint number is "[protected]" dated 20.Aug.2015. Next day, the customer service engineer visited home. Inspected the Washing Machine and told the "Board is defective". He asked for two days for board replacement. we agreed. We waited for a week, but there was...

Logged complaint 4 days back as display is not working, and engineer did not attend complaint yet. I see very poor customer service in Hyderabad Nizampet region. Earlier i got engineer who does not even know how to open filter, he broke the pipe. Literally i have to fight to get that replaced though on warranty. Please be around and record what engineer is doing with your machine. Never ever trust them. Literally their service is third class....

I raised the ticket [protected], but after one week bangalore service representative ([protected])is saying he cant see the complaint, and he is not agreed to serve in my location 560068 i explained the same to service centre[protected], they gave some branch head number [protected] thetre is no answer from this number let me know who is going solve and when?...

I bought IFB microwave online on 17/08/15. My order no.[protected]. I got delivered it on 22/08/15 only with challan. I was advised not to open the box and someone will come for demo within 24 hrs. Till that time no one bothered to come for demo. I rang every day and got false promises that someone is coming today. But no one arrived at all. I have already spent nearly Rs 100 for calling them. Is this the reputation of IFB ? This was my first...

This is regarding the very poor service response from IFB service centre at Trivandrum. I had given a service request on 22nd August 2015 about my IFB washing machine. The given ticket no. from IFB care is [protected]. On that day, a service boy had come and unmounted the door of the machine, saying that a spare part has to be replaced. After that there was no response from them. Every day i used to call the service centre to request them...

I have raised the complaint on my washing machine 2 weeks back and the number is [protected]. when i call IFB and enquire they will say that please check with the Franchise. But when i call Franchise they are saying dont know the status we will update to IFB. Today i am very surprised to see that case is closed without resolving the problem. I have again raised the new complaint - new number is [protected]. My customer id is 3525511. Please...

Hello - I am extremely disappointed with your poor service and unprofessional service provided by IFB. I have made a complain on 6th Juune 2015 and this complain has not been closed despite calling call center more than 10 times. The poor service provided my manager and false promises made as lost my 2 working days and considerable energy wasted by my family. Call center, gave me contact each time of supervisor (Mr Satish) and then Manager...