IFB Industries Complaints & Reviews

My name is damodar Chowdary, I have purchased my IFB Microwave Owen model number 30SRC1 on 29/09/2014 for 14, 000/- in Vijaya digital showroom in Guntur. But since then the device is not working properly. It was working occasionally only remaining days it was not at all working . I have complained several times since I purchased but the service man comes n checks it saying that device is working wen he comes to home but later on it won't...

I have a IFB 6kg digital front loading washing machine, The warranty has expired and my machine was not working properly. I called customer care and a technician checked the machine, he said that the main circuit board was damaged and that the part was no longer stocked by IFB. ( my machine is only approx 5 years old). He said that their is a conversion kit available that will change my machine to a different model. I agreed to the conversion....

Hi,

I am having ifb dish washer and also I have warranty for that product. However when I called for service for the product but machine is heating and not washing
nobody able to find the problem.People are coming and opening checking and with out any resolution they left with one statement we will come back in 30 mins to resolve this but never come back. Now my dishwasher is of no use. When can I get the resolution...

I have registered a complaint (#[protected] with ifb on 22nd july '15 to fix the issue with washing machine. But till now the issue is not resolved and moreover the ticket has been closed without my knowledge. I have contacted the customer care many no. Of times that resulted in vain. The escalation point of contact never responds and least bothered to attend customers and to provide any related info.
Ifb service is pathetic and...

I had purchased the above washing machine through the following dealer in mumbai -

Royal electronics
3, sunder apts. ,
Opp. Diamond garden
Sion trombay road
Chembur, mumbai 400 071

On 11 / 8 / 2015, i registered a complaint regarding non - working of the timer and was given ticket no. 16194922 and was asked to keep in touch with the service agent global enterprises. Everyday...

Hello,

I want to register a complain against ifb for giving me a faulty product through flipkart.

This is the frst timer i never faced issue with any brand except for ifb. This is my first ifb product and this experience makes me think and tell others never ever to buy IFB products. from the moment i bought this microwave 2 weeks back i am facing issue either with the baking system in it or the steam generating...

Hello - I am extremely disappointed with your poor service and unprofessional service provided by IFB. I have made a complain No[protected] on 26th July 2015 and this complain has not been closed despite calling call center more than 10 times. The poor service provided my manager and false promises made as lost my husband 2 working days and considerable energy wasted by my family. Call center, gave me contact each time of supervisor...

My washing machine is under repair for the last 12 days, the machine is under warranty The compliant was registered on 13th of August ( No.[protected] and it is more than 10 days, it has been not been rectified.I am calling customer care regularly and call center just forwards the complaints to service centers and no action is being taken by IFB. I am user of IFB products for the last 25 years and now I feel I must switch over to other companies...

Hi, IFB Complaint no: 16229011 My washing machine is not working, so i have given complaint to customer care for service. they have given complaint ID to me and they told me that technician will be contact you with in 24 hours. till now no response. I have been calling customer care daily regarding issue, their answer is same every time "i am escalating your issue to concern team, they will get back to you in 24 hours." same answer...

Blocked all means of communication after repeated requests for service request and did not encash cheque for AMC. Left me high and dry with no option. They have deleted/disabled phone, SMS, e-mail with just this option of registerin a complaint on Twitter....

I registered first of a series of service complaints on 6th Aug 2015. Whenever I tried to register reminders, they kept on giviving me newer contact numbers wherefrom I received no response. Finally a technician visited a few days back who did not check up the machine in spite of my repeated requests. Now have blocked all means of communication...

I amsorry to saying this i never seen this mush irresponsible customer serverfrom high value branded company in my life i am aold customerto ifb i boughtifb senator 6 kgin 2008 from that timeit give problem i caller to service center they aer sayingin in24 hourswe are solving problem but never and never they did not soloving problem in 1 week also every time i am fighting with them now also my machine in repair complait no [protected] custer...

My washing machine is gone bad and one sales executive has visited after my complaint registration. He saw the machine and wrote for DRUM and outer cover replacement and went. After that whenever I call nobody is replying about the status of my complaint and nobody has come for the replacement. this is already more than 10 days now. My washing machine is under warranty and IFB is least bothered about giving good service. My complaint number...

Dear Sir, I bought (unfortunately) IFB washing machine Executive VX 8kg in July 2013. since the purchase i am having problems with the door.Door doesn't close properly. Even if it does close it opens up mid cycle thus spilling out clothes and water etc and continues to run/work inspite the open door. I have complained about it numerous times to your local customer care and service center. They have come and repaired it many times but the...

My IFB washing machine is repair. so i called IFB customer care for service, they send technician, he charged me Rs.4218 for Annual maintenence, around 1 week completed, still no service yet, i am ortho patient, so i need washing machine, if i call IFB customer care, they saying "soon we service your machine"..but they taking too much time..my IFB ID:4106748...

I have a front load washing machine it was damaged from 20 days.The complaint number is10011625.I called up customer care they checked the piece and they told mother board is damaged and they will get the new piece and repair it.I'm calling them from 15days every alternative day, Im not getting proper response.this is not expected from such a big company. This is the worst service I hv gone through till now.this is very very disappointing.how...

Top loading machine is out of working since 29/07/2015 due to not moving drum of washing machine and complaint reported to company on 29/07/2015 but not repaired till date and company representative not reply satisfactorily even after repeated call to company representative dr.m.k.jain f-87 aakriti eco city e-8 ext. bawadiakala bhopal 462039 M.P. contact [protected]...

I am deeply regret to say that i have never seen irresponsible customer service from high value branded company in my life.

I have purchased an elena aqua sx 6 kg washing machine last year and lodged complain last week of july 2015 regarding the issue - machine stopped working automatically. After number of phone calls, one mechanic came after 15 days and checked the machine for 5 minutes and advised us that they need a new...

Hi,
We bought ifb dishwasher neptune dx.


Dealername: mgb showroom, tiruppur

If you can't able to serve, kill your products and send to bin, not to our home.


Initially we thought proud of having the machine in our community.

Within few days,
The issue started.

Initially started with f1, f5 errors.

Wen we asked...

I recently brought IFB Elite 7 KG washing machine on 28 July 2015. Before purchasing I have seen few reviews regarding IFB's poor quality product and services however when I reach out to dealer store he denied all these complaints and suggested that there won't be such issues with IFB products. However after purchasing I found that all those reviews & feedback were right.

In my first experience I felt bad when...