IFB Industries Complaints & Reviews

my washing machine elina dx 5.5kg is not working for 1month.i have already made complain but no response from them at all.docket no is15858997.differnt technicians came forv 3 times.but nobody could solve the problem at all.after that they told that it will be done within 2-3days.but from 15th june to today 22nd july they have done nothing though it is under AMC.now i have decided to focus it on media that after doing AMC IFB customers are...

I have some issue in my washing machine i booked a compliant on 13.7.15, they send one technician he said some problem in the water inlet, so he need to bring the material and to be changed .Till now no proper response from customer care .
My ticket no [protected], it is in the warranty period....

My washing machine is in warranty and having some problem. I booked a complained on dt. 11th July, 2015 but till to no one is visited my place to repair the same. Several times I ring up in your Bhubaneswar number[protected] but they are very unprofessional people and not deal the matter properly. Today they give another cell no- [protected] buy she is also not able to deal the matter.

Let me tell what may be the next step....

My Name is N.Vijayan, Residing at H.No.818, Sector- 7 C, Faridabad-121006, Haryana, India. My customer id.10228916 & Complaint No.15997489 dated 15.07.2015. We are using IFB Washing Machine since 2005 and used to have AMC since then. On 15.07.2015 we have registered a complaint regarding the water leakage at the bottom of Washing Machine and requested customer care executive to send the service engineer on saturday since we both are working...

Two month before i complaint but after one month only they came for service after that he said spares are not available now, I will come back again he said but still now he didnt come for service. My complaints are listed down,

1.Heavy noise in drum
2.water leakage while running...

We've raised Washing machine complaint on 12th July. After multiple chasers Pradeep has visited on 15th and informed that motor has gone bad. We've been speaking with your service center staff Raghavendra[protected] to fix the issue. Our requests and followups have become like speaking with deaf person.

Escalation point Nirmala also not responding...

my compliant id /no ;15937790
i booked compliant two weeks back. still now nobody to resolve my compliant.
i have been using IFB washing machine for 5 years and i have also AMC it is effected from last year 2014.each compliant to resolve the issue u take long time .it is not good for u and very bad services iam facing for last 2 weeks.why u not taking seriously.somany times i called to customer care also . they given some numbers...

Customer ID 1788516, complaint ID 16038692. Machine is switching off repeatedly and water coming out from the bottom of the machine. i registered a complaint on 19th July for which a technician named Sonu visited and repaired it and also asked me to get the water filter of the machine replaced as he has detected lots of scaling inside the machine, so i agreed and paid him 1850 for it, he gave me a cash memo/bill too for the same, although...

With ref. from Complaint No: 15448423 booked for repairs to Fully automatic IFB machine ( purchased on[protected] on[protected]. No action taken by the company till today . The customer ID is 3364361.Please direct the concerned to do the needful without further delay. G.L.Dhar (Customer name) F-505 Neelpadm Kunj Vaishali Ghaziabad Pin : 201010 (U.P) Mob : [protected] Date :[protected]...

Customer Code 3240773, complaint No. 16017020 dated 18.7.2015 Wahing Machine making huge noise and sparking detected at bottom of machine. No response to the complaint from the company, other than the customer care executives readymade reply of to be attended withing 48 hours. At first not even the customer care provided the complaint number, they give only after i insisted for the request number. very poor customer service from IFB...

I am using IFB dishwasher Neptune DX since last 2 yrs. My consumer id is 10244461. Over the last 02 months i have complained many times and being under warranty the company is bound to respond to any technical problem in the machine. However even after repeated complaints to IFB Helpline and atleast 10 ticket nos were generated and no response by any technician till date. The machine stops midway and displays error E7. Also there is a...

R/SIR On 13 /07/2015 I brought a IFB washing machine from aerovision Abohar and called them for engineer next day they send a person Mr Pawan on 15/07/2015 who charged Rs 150 for just giving demo and I got to know later that he was not a employee of FBI and I was wrongly charged by that person....

My name is durga prasad kayat my customer id is 10936961.

i was registered complaint at your customer care executive but still my complaint is pending i called today also mr atul garg but he doesn't take my complaint seriously even his attitude is not proffesional & he doesn't want take it.
please kindly follow up.

my complaint pending since 16/7/2015. & complaint no. is 16003478....

Dear IFB, I am using Elena DX model First complaint - "[protected]" Technician advised to fit filter worth Rs.3600/-, problem repeated again. Second complaint - "[protected]" Technician said there is dust in the circuit, problem repeated again. Third complaint - "[protected]" I said this problem is repeating and asked to consider my concern on priority, till now 11.30 a.m no technician has contacted. Is this the way a customer...

Dear Sir/Madam, I am an user of IFB washing machine for the last 15 years. Presently I am using a Senator 6kg. On 15/07/2015 I had lodged a complain (no:[protected] at your customer care about my machine which was damaged during transportation and requested for help and advise of a service engineer. On 17/07/2015 a service technician visited my house and advised me to sell the machine to a kabariwala so that I get the most out of it in...

Dear Sir, I have very very strong dissatisfaction and complaint with your Washing Machine product (Model AW60-7233). I am repenting a lot buying IFB Appliance as quality of your product has taught me a very strong lesson and I would never fall in your trap nor let any of my knowns to fall. Every one year or so, it gives me a big monetary jolt. My other colleagues with other brands W/M viz Samsung, Whirlpool, Videocon etc. are so...

I have logged in a complaint with IFB for my washing machine and they have been sending in service technicians for almost 4 times and none of them know what is the issue is.Everyone keep telling problem with Mother Board but none of them take a step to change it. Now that my warranty is going to get expired and not sure if this might be covered under warranty.Overall they even dont respond to our queries....

my complain no 15946481 which was raised on 10th of july, which has not yet been resolved. we took amc for 1 year. after waiting for 5 days we got repaired by other mechanics by paying, and this is not the first time to happen, last time also without solving they closed the complaint by saying we did not lift the phone. it looks like fraud, kindly return our amc amount so that we can by other company washing machine ....

i have registered complain of IFB make washing machine on om 08/07/2015. From date of complain to till today there is no any responsible answer received by service centre and my complain is still u resolved. MY TICKET NO. IS 15939926 Kindly take require action soon and solve my problem Regards DINESH LUHAR [protected]...

We have purchased a Dryer from kalinga sales, Saheed nagar, Bhubaneswar, Orissa four months earlier.The model no is dryer500. Earlier we have already lodged complant but we have not getting any service from your side. Now we are residing at Balichandrapur, Po-Balichandrapur, Via-Chandikhol, Jajpur, Orissa. My name is Tilottama Panda, Ph-[protected] Kindly make an arrangement for repair or replacement as soon as possible. So that we will...