IFB Industries Complaints & Reviews

Dear sir, we paid 6000 for my ifb washing m/c on 8-5-15, and i log the call on[protected] water not taken, your engineer visit and says water valve blocked need to replace but after 1 month only they replace spare because amc applicable after 1 month only, they close the call. and again we log the call on on 9-6-15 complant no 15721549, still my problem not closed no one attend the call, and toll free people...

poor service available for IFB washing machine. everytime machine come to repair i think it is defective from the purchase. machine work for 1 week after service but it will not work after that. we made complaint in shop and they reply in after some time, that to in useless manner. i'm tired of this IFB machine really. they took lot of money for changing parts but after a week it will again become useless machine. it was about only...

IFB Guwahati dealer(phone no.[protected]) promised me to give one washing machine of Rs 32000.00(aprox) with a summer discount of rs.5000.00 in exchange of my old IFB washing machine.accordingly i paid a cheque of rs.27000.00(dt.22.06.15) .but instead they have sent an old manufactured washing machine that cost only 24000.00(aprox).i have not yet installed it.sir, i need your help.they are cheating me.now i want to return it to the company...

Hello there, I had registered a complaint on 3rd June 2015 as my IFB washing machine had stopped working, since then there was 4 visits by the so called service engineer to resolve the problem, but the problem was not resolved, I have taken an AMC from IFB and its of no use, they local service person (From Lucknow) has stopped picking my calls (Mr. Amit [protected] and Dinesh [protected]) and when I call up the call center they either tell...

As the IFB Senorita Glass for the door was broken and 1 month was over but still not yet attended any sevice eventhough you will tell that within 24 hours service will be done. And also door glass was not covered in insurance and it got broken by itself without any physical damage. It is companies fault. And spares are also not available with the service people that are telling that it will take 3 days to replace the door glass....

The customer complaints at IFB is one of the most pathetic. I have complained about an E6 error in my Digital washing machine, the complaint number is 15827596, raised on 23-June-2015. Even after more than a week, the so called technician says they will come and fix the issue, but no response. Contacting Area Manager, Mr. Rahul ( Mob# [protected] ) didn't help either, as he knows only one line, "I will call you back in 5 mins", which never...

I had request for general servicing on 25th June 2015. After following up so much a technician has visited my home yesterday (1st July 2015). But during servicing inlet pipe got broke because of technician's mishandling and when I confronted him he started giving excuses like it was already cracked etc. though before starting servicing he neither even informed me regarding the crack nor I had any leaking problem. More-soever instead of solving...

Above washing machine was stopped while on running condition. The matter was brought ur customer care vide docket no.15865049 at 10-30 hours on 28/06/15. It was told that technician will attend the complaint within 24 hours. Who came and said that w.M. Had been made o.K. At 20-00 hours on 29/06/15. Next day when we started w.M for washng urgent clothes, the w.M. Has again stopped after few minutes. Again complained. Same dialogue technician...

Sir/Ma'am, I am Bijay Ch. Sarma from Bongaigaon Refinery Township Dhaligaon. I got one message from IFB Industries Ltd.(Phone no. [protected]) for summer special discount of any IFB product. I contact with the number and they promised to give me one IFB washing machine costing Rs. 31, 600 /= (approx.) and discount of Rs. 5000/= in exchange of my old IFB Senorita 5 kg washing machine and for which I will have to pay Rs. 27, 000/=. They will...

my washing machine not working suddenly stopped it self and the doors are imposible to open at the time i happened to give complint and the service man came and opened and said to me that the door lock and cleaning out going pump which below the machine are damaged and we will bring the two items and instal them, they said but they havnt come yet please send the service man immideatly....

I would not like to start with the problem I had when I bought the machine because seeing the problem I am facing today its my fault that I didn't return the machine immediately after I bought it and facing the HORRIBLE service then also. I have been complaining about the dryer purchased by us - Maxi dry for the last one week. The technician comes but finds no fault in the machine, says its the fault in the electric line. The electrician...

Hi All, I have raised a complaint with customer care related to my washing machine water leakage issue on 26th June 2015. Still now, NO TECHNICIAN have addressed the issue, even no one have responded to the complaint. Everyday 2-3 times i have been calling customer care, they say that they will escalate this issue but NO ESCALATION and NO STEP has been taken from their end. They have provided service engineer number [protected] (Manjanna...

Ifb amc is useless!!! My customer id is 3022931, my complaint no.15857630 is not yet solved even after 4 days passed. Service provider at hyderabad ( sk associates) does not bother for amc customer at all even after lot of reminders.Pl c da history of my complaints for last 4-5 yrs.

Da amc m/c should b attended/serviced/inspected every month without complaints, this has been suggested toifb for last 5 years not implimented....

Even after 4 days passed complaint not solved. It is a shame for u!!! I am an AMC customer & I should b given priority, otherwise what is the use of AMC. AMC customer's m/c should be attended every month without complaint, even u dont ask how my m/c. is working after AMC is taken. The service provider in Hyderabad is following up for AMC even the complaint is open....

washing machine is not working and complaint to local service center and they are not respond. during the update the AMC they are follow-up. But they are take care to update the machine as of day. It is all most 2 months more. Please do needful...

I'm using IFB automatic washing machine, which is not working since 22nd June'15. This machine is under warranty period. We have registered multiple complaints to their service center however no one is rectifying the defect. Their executive visited once, on 24th June and informed that door lock is not working. He assured to come back next day with door lock and ensured to repair the machine by 25th June however since then no one has come...

Its been more than 15 days no one from IFB is attended to it.
We have a AMC with IFB No.23820 dt 03.03.2014 for 2 years.We paid 5562.

We have a digital 7kgs serial no.[protected].

Kindly lodge a complaint in court and I want to claim damages from IFB....

Sir, I have bought IFB top load washing machine model no. AW6501SB, serial no. 17000215 on last 27.10.2014, from National Electronics, Taliparamba, kannur, Kerala and it is not in working condition since last one month . We maid telephonic complaint 3 weeks back, the local office contacted couple of times, but nobody visited or checked the machine. I feel ashamed of myself, purchasing such a product for this kind of inefficient service. My...

My washing machine IFB Senator 6 kg washing machine stopped functioning on 6th June, 2015. I filed a complaint (Ticket No.[protected]. After 3 weeks of waiting, finally last Saturday i.e. on 27.6.2015, the problem was fixed. On Sunday i.e. on 28.6.2015, again while machine was running suddenly it stopped functioning. This kind o[censored]nreliable, delayed service from IFB is uncalled for. If the problem is not fixed on an urgent basis at the earliest,...

My original complaint was on 17.5.2015. Your Franchise Chennai closed complaint without attending. Again I complained in toll free on 27th May 2015 and after several phone calls one technician was deputed but the problem is not solved. On 22.6.2015 I complained that also closed without attending. Such a funny people in Chennai Franchise. Today also I complained one Ms Babitha attended my complaint. I do not know whether your Chennai Franchise...