IFB Industries Complaints & Reviews

I have logged in a complaint with IFB for my washing machine and they have been sending in service technicians for almost 4 times and none of them know what is the issue is.Everyone keep telling problem with Mother Board but none of them take a step to change it. Now that my warranty is going to get expired and not sure if this might be covered under warranty.Overall they even dont respond to our queries.

my complain no 15946481 which was raised on 10th of july, which has not yet been resolved. we took amc for 1 year. after waiting for 5 days we got repaired by other mechanics by paying, and this is not the first time to happen, last time also without solving they closed the complaint by saying we did not lift the phone. it looks like fraud, kindly return our amc amount so that we can by other company washing machine .

i have registered complain of IFB make washing machine on om 08/07/2015. From date of complain to till today there is no any responsible answer received by service centre and my complain is still u resolved. MY TICKET NO. IS 15939926 Kindly take require action soon and solve my problem Regards DINESH LUHAR [protected]

We have purchased a Dryer from kalinga sales, Saheed nagar, Bhubaneswar, Orissa four months earlier.The model no is dryer500. Earlier we have already lodged complant but we have not getting any service from your side. Now we are residing at Balichandrapur, Po-Balichandrapur, Via-Chandikhol, Jajpur, Orissa. My name is Tilottama Panda, Ph-[protected] Kindly make an arrangement for repair or replacement as soon as possible. So that we will grateful to you.

I was registered my complaint on 10 july 2015. They said me within 24 hours executive visit in your house to resolve your problem.but no executive visit yet. i really suffering from this. My complaint no.15952689. My washing machine is still not working please resolve my problem.your customer service is not good. i also submit problem in july's first week. but no response yet for this.My name is Jagjit Singh.My phone no.[protected]. My email id is [protected]@yahoo.com

Our washing machine not working from last 2 month approximate and so many complaint registered by us on customer care some of complaint no . 1577408, 15951795 and many more as per your record but till date machine not working same problem E5 shown when switch on . Your service enggineers visit at our end so many time but after some time same problem raised kindly look on this issue on urgent basis. our warranty period close on 30 july 2015.

We have bought IFB washing Machine 10 months back. It has suddenly stopped working. Its still in warranty period. We have lodge complaint from the same via Consumer No/Ticket no.15960351 dated 11.07.2015. But yet machine is not working, technician have not come yet.

This microwave was purchased through the newspaper TOI advt. ON the very 1st day of installation, the oven plate did not rotate.The service installation guy said its new hence the door is tight and will work after a few times we open and close the door.We had the same problem everytime and trusted the service person's word. We didnt use it after that. Now when we try to use it, the same issue happens. The microwave comes On, the timer starts but the plate does not rotate. Is this the famed IFB Quality? I have lost trust in this brand.Where do I get correct, honest service? Even worse, we should not be purchasing anything that is advertised in TOI because they sell damaged goods only.

I, Mrs. Arlene Singh, hv an IFB Fully Automatic Washing Machine, which ws purchased on 26th April '13. The model is Eva SX. On 12/07/15, I hd lodged a complaint (No. 15970230 & ID No.[protected] . The drum of d machine does not rotate & hence, is non-functional. Technician came 2 check & I ws told dat d display panel needed 2 b changed. I ws furthur told dat d damaged part wud b replaced. But, to no avail. Each time I phone I've been told dat d technicians on d way... Now its been over 48 hours. IFB boasts of an efficient after-$ales-$vc, But, the dissapointment is pathetic. Kindly hv d machine replaced, immediately.

Dear sir / madam

I have purchased washing machine on 31/07/2011, there was no proper demo done, no proper instructions where given to us, now 4 years warranty is getting lapsed by this month end, your service engineer comes and tell us that we have to call the service person every 6months for servicing which we are not aware.

Service person informs us now that our machine drum there is a sound we have to check, and out water at the bottom which has motor is not working that is to be replaced, still we have time till this month end there is no problem.

If the same happens in the next moth i have to pay for that, who is responsible for that who had not guided the customer properly, you want to take ride of the customer for not educating them on the process.

Now they come with tell us that you have to take amc and the same warranty continues as per earlier.

Please be minded that have lost all the services for last 4years, which not fare at all, advise me how to move forward...

Appreciate your response...

Thanks regards

Pavan

+91 [protected]

Respected sir,

M banu. M n karur. M searchimg the job in karur for past months. At that time m see the adverrtisement in karur local channels for bank exam in karur.

M seen that consultancy name r2e (Right to education) . They told me we are taking agency from ifbi for private banks in karur itself. So we will recruit the candidates through the written exam and after that the ifbi shortlised the candidates from written exam then we ll place candidates to axis, hdfc, ing vysya and hindustan bank. . . In karur itesel[censored] have been placed. They told me question paper and and answer sheet correction are done by ifbi only.

They told me u got the result from ifbi on 10. 07. 2015 but still we didnt get the result. We paid rs. 450 for that written exam
Exam was conducted on the school name as meenakshi school i think nearly 300 members attend this exam.

I think it is fake because when the students ask the result to that head he just called to ifbi trichy and reply to students sorry yiiu didnt pass in the exam.

We applied through the website as www.Karurbankjobs.com

They misuse ifbi name i called the ifbi and confirm that thats the fake.


Here i attach the proof of notification from that website

This is the address contact for them
Contact us

R2e college of banking
No 2 murugunathapuram

West pradhathchanam road, near bustand,

Ladies choice opposite

Karur 639001

Ph no : [protected]


But the i visit in address is

R2e college of banking

Oppsite to palanimurugan jeweller
Near tiptop
Annai kadhi bhawan upstairs
Jawahar bazzar
Karur

I made a complaint on 10.07.15 to send someone to get my washing machine fixed. There was no response s and then i called customer care again on 14.07.15 and asked them to send someone. I was assured that someone would come but so far nothing has happened. Before i made a formal complaint through customer care, i spoke to one of the agents for ifb here in chennai and they kept insisting that i should go in for an amc although i am not interested and i just want my machine to be fixed.If this is the response from a brand like them what are customers like me supposed to do? I want this matter resolved as soon as possible.

I am using a ifb washing machine and i have taken an amc on jan 15, 2015. This machine is not working in last 20 days and company not taking any action against. I also called the delhi and the patna head offices and no one look at this matter till today

I have a IFB Elina Wasing Machine. Since four days water is not draining. I have lodged complaint on 10th July, 2015 at 1o AM. Complaint no. 15959486 It has not been rectified till now despite repeated reminders with customer care toll free[protected]

I have IFB washing machine. As I was booked complaint in respect of inflow of water into the machine, service engineer has come attended the fault. Ticket no is [protected]. But, after the service engineer gone, when the washing machine is in off condition, water is automatically inflowing into the machine. In this connection, I made complaint on 12.7.2015. So far, no one is attend the fault. I request you to kindly arrange to send the service engineer to attend my complaint, immediately. D.Ravichandran, Plot No.14B&15A, 5th street, RKV Avenue, Zamin Pallavaram, Chennai-600117 Tamil Nadu Mobile No.[protected].

my name is renjith am from trivandrum.i brought a ifb ac one year back.the ac cannot be cooled its turn off automatically .i called ifb customer care for 5 times same complaint is happened..once they come their service charge is 500 and parts etc 3 time they came they ask there is no complant and they told me 500 is the coming charge.today[protected] they come and fill ac gas and do some work they give me a bill of rs 2000 after i turn on ac its works after 2 hrs the same complant happened

Microwave oven 30SC not working complaint registered on 03/06/2015, Complaint no 15698948. Not attended and resolved till date. Repeat complaint register on 30/06/2015, Complaint No. 15880310. Still no one has attended and resolved the complaint. Machine is under AMC and the receipt no. of AMC is 28687 dt 24/03/2015. As per the no's given by IFB, contacted repeatedly Bangalore Customer Manager Mr. Ravi - [protected], But he is not helping and is not doing anything to resolve the complaint. Kindly do the needful to resolve the complaint and make my Microwave oven serviceable.

Our registered mobile number on IFB is [protected] in the name of Mr. Surinder Gupta Address : 16/A, Phase 5, Aman Park, Ludhiana and we bought IFB 8 kg Senator Washing machine on 12th June, 2015 It shows "motor error" and we have registered the complaints many times, but nothing has been done so far. The local representative is not even picking up the phone

I have already filed many complaints about my Split Air Conditioner but the concerned authorities are not taking the matter seriously.Previously... Some engineers came to my house and instead of replacing it... They repaired it and told me that the problem is solved and the AC won't bother me again. But just after a month... The problem recurred. So it's my humble request to authorities to take some action.

My washing machine is not working properly and it had spoiled my clothes. 4 of my clothes got bad scratches and got torned (Damaged with holes and long cuts) badly and became useless for us. I have registered a complain regarding the same on 28th may, 2015. Complain number is: 15640993 and another complaint number is: 15798979, which i registered on 19th june. Following are my washing machine details: Model: senotor dx 6kg. Date of purchase: 2010 Bought from: total mall, bangalore Customer permanent id: 2285339 Technician (Kiran kumar, mobile: [protected]) called me on 29th may and then he came to my house on 30th/31st may and inspected the machine and the torned clothes. After inspection, he told me that digital board is gone and it is generating too much heat, which in turn in causing damage to clothes. He gave me two options to proceed: 1. I can go for paid service, which will cost me 4k+ and digital board can be replaced with newer one in next 4-5 days. 2. I can go for amc, which will cost me 3.5k+ and digital board will be replaced by him with next 4-5 days, and max 7 days. Obviously i went for second option and paid him the money for amc and got receipt from him. After that i kept calling this technician every now and then, but he either doesn’t pickup my call or simply say that he is busy with his personal work and he will send somebody else. Another technician came to my house 2 weeks back and collected the digital board and even he never returned back. His name is vinod and his contact number is: +91-[protected] It has been more than 41 days after paying money to technician kiran and he didn’t turned up. My washing machine is still down and needs repair. So in short, i have lost 3.5k+ money and still waiting to get my machine repaired and technician is not at all responding. I even sent mail to [protected]@ifbglobal.com and even nobody is replying from here. I talked to anand (Manager of kiran and vinod and his contact number is: +91- [protected]) and even he is not helping me out here. Please help. Following are my details: Sanjay soni Mobile: [protected] Email: soni. [protected]@gmail.com Location: bangalore