IFB Industries Complaints & Reviews

Dear all responsible concerned, Greetings! Myself a leo arokia dass (Mobile no: [protected]) working in a private reputed concern in coimbatore as an assistant manager for sales & service, mainly your ifb washing machine customer (Customer id no: 3101382) purchased ifb elite dx 5.5kg in bharat electronics & appliances vide their invoice no: cb/1011/cbe/16262 dt.03/11/2010. I profoundly frustrated and diffusing my complaint towards...

We have registered complaint for micro-oven as it is not working properly. Your engg. Came and visited and he suggested to change some tubes part of oven. He has collected the 1000/- for part on dated 21/06/2015. Till date he is not repling properly. We have complaint more than three- four time to customer care. But still there is no positive reply from your side. I m tried mr. Yogesh from thane in charge but they also ignored the same.br...

Dear Sir/Mam I have made several complaints but till date there is no proper response. I have contacted Mr. Raghavendra, Mr. Praveen Area Manager, Mr. Balvinder Sr. Exclater. But no body in position to guide service engineer and do the work done....

My IFB Washing Machine is out of order. The relevant details are as follows: 1. Annual Maintenance Contract No: 11616, ICR No:16366 dated 17/10/2014 2. Complaint lodged on 05/07/2015. Customer IdD 1097122 and Complaint Ticket Number 15916457. 3. Reminder given on 07/07/2015 & 08/07/2015. 4. Till this date the machine is not repaired. IFB not honouring the AMC and not repairing my washing machine....

My complaint id 15912173 has been open for 5 days, with no response. The IFB call center ([protected]) is of no use. All they can do is provide telephone numbers of various people like Deepa Enterprises, Service Area Manager, Technician, but refuse to do any follow up themselves. Everybody in the call center is great at providing assurances that the complaint will be resolve today itself, and also great at apologizing the next day when...

Dear IFB Team,

It give me great regret to inform you that your service operations in India turn out to be a complete failure while your team in India is not capable of completing a single service request full fledged.

I own a IFB Senorita washing machine which is not working from almost a month with a water leaking problem from beneath. Complaints which have been raised are being automatically cancelled by your...

My self Saikiran from Hyderabad and registered mobile no is:[protected] I have bought Ifb washing machine long back recently I have paid the money for AMC now my machine is in trouble 3times i gave the complaint to the costomer care no one is taking the action and the technician are so careless they are not lefting the phone...

My washing machine is under AMC, and the machine was not attended properly. A technician was not willing to check the machine properly, the he himself concluded the problem without checking the machine, after continuously calling the service the technician with a spare parts, saying the same was not available so is the delay. This happened today after 10 days.but even changing the spare the machine is under repair condition. It is not spinning...

I have an ifb washing machine - exe plus model. Ever since i purchased the machine, it is under annual maintenace contract and for the period 01/12/2014 to 31/12/2015 also, i have paid rs.2124/- towards amc towards management, maintenace or repair service. My customer id is 106198. Whenever, i call for break down service, your franchise is not prompt in attending the call or deputing mechanic to attend to the repairs.in fact, i had problem...

When machine is working it is vibrating & giving out strange sound.
We registered our complaint on 1 st july 2015 with complain no. 15843418.
No one even visited our house.
Even after our continuous calls at the kanpur & lucknow center no one paid any heed to our complaint.
Our customer code is 2243187.

Kindly look into the matter & take appropriate steps as soon as possible....

Respected sir/mam, Myself soniya arora, i hv an ifb microwave which model no is 30sc4. Whenever i purchased it they told me that you will get demo class for this product but when i call on your customer care number your executive told me that they will arange a free cookrey classes... But still i didn't get any call or response from your side. I called many times on customer care number. This is showing bad impact or image of company...

customer code 4049423IFB wasing machine..c-226, 11th street, Periyarnagar, Chennai-82.your rep engineer sriSenthil who hasconcluded the maint contract upto30-3-201, duly charging Rs4450/, is yet to replace the door lock since three months elapsed inspite of reminding by phone[protected] thrice then, of late [protected]@0930hrs duly informing then about knocking sound machine gives.He assured that it will be attended.No responce till now.. today...

We have raised complaint to IFB on 31st of may saying our washing machine is not working.They sent the technician on 2nd of june and this guy told that machine is not working and it has to be replaced. He took the motor along with cheque of 2850+350 as AMC and he promised that replacement will be done in 15-20 days. But when we called back after 20 days that person is not responding for the call and then again we have raised the request...

dear sir,
My name Nilesh j shah and we are leaving in Jamnagar
last six month we compliance in your serves center but mr. Ikbal his m no [protected]
he was not attend my washing machine he was coming attended one time but timer is old so i am rejected it is old 2006 timer and it is used piece
dear sir we are complain four time so please give me positive reply and attended my washing machine.

Nilesh...

We have logged the complaint on 28-Jun-2015.Your service engineer have attended the machine 2 times and still where unable to replace the machine pump of the washing machine. Also they give huge false promises that the spare would be replaced in day and still we haven't got replaced. We never thought that IFB as such a poor service provider....

Complained on 01. 07. 2015 at 10. 50. 09 am but still today means 04. 07. 2015 no body technician has come, my address is 2 / 1a, sitakanta banerjee lane, kolkata : 700005, mobile no. [protected]

Model no. - washing machine 6 kg digital. Purchase from great eastern, d. O. J : 05. 11. 2007.

Nature of fault - water does not enter into the machine

Amc done and valid up to 27. 04. 2016....

We have logged the complaint on 28-Jun-2015.Your service engineer have attended the machine 2 times and still where unable to replace the drum of the washing machine. Also they give huge false promises that the spare would be replaced in day and still we haven't got replaced. We never thought that IFB as such a poor service provider. To frankly say Siemens and Bosch are far better in service comparing your service....

I had purchased a top loading washing machine on 22nd May 2015 but unfortunately haven't been able to use it at least for once. The first machine was replaced because the circuit board was not responding and the machine couldn't be installed by IFB technician. The second machine had manufacturing defect as water was draining out from the bottom of the rat mesh. It was again requested for replacement on 15th June 2015 but this time it didn't...

I have got error E6 on display, I have logged a compliant[protected] on 20th june, technician visit and said there was no problem but next day the problem again occurs then the engineer visited on 29th then he said the PCB was faulty he will order. I have do the followup but no one take action and now even the zonal guy are not picking calls. please take some action....

I have bought filter for washing machine. Technician installed. But later i found water is still salty. In general service technician found filter not working and asked me to register complaint. I made complaint on 27jun15, still today no response. I am in bangalore...