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IFB Industries Complaints & Reviews

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Last updated Mar 31, 2024
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IFB Industries Phone Numbers

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1800 3000 5678
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1860 425 5678
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+91 88 5376 9434
581
357
+91 33 3048 9299
82
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+91 33 3048 9219
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+91 81 2747 1352
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IFB Industries Website

IFB Industries Head Office Address

Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India
700107

IFB Industries reviews & complaints page 227

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A
Archu 285
from Ernakulam, Kerala
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Excessive noise from WM

Address:Chennai, Tamil Nadu

I have an aqua-energie Digital SX 6 kg washing machine which has been making loud noise. My permanent id no: is 2714546. To solve the matter I called up the toll free no: & spoke to an executive and he promised me to send a technician. The technician just calls to confirm that he's on his way but has never come home to check the WM. He comes at his own convenience to check and then later tells us the specific part is missing & that he would...
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S
Savitha Balamurugan
from Chennai, Tamil Nadu
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no response for AMC complaint

Address:Bangalore, Karnataka

very lax attitude of IFB personal towards the complaint filed about my 5 kg digital washing machine. my id id 3086193.i am kept in the dark about the status.every time i make a call i am said within 2 days it would be resolved. they cite unavailability of spare parts. more than 10 days now and no response yet. no regular servicing happening on AMC...
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P
pmajhwar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine complaints not addressed from past 2 months

Address:Bangalore, Karnataka

There's a spark seen in my front loading machine and drum has one of the parts come off. Sparks can be dangerous as it can lead to fire but IFB is totally inconsiderate of this fact and ignoring customer complaints. I have been raising complaints for my IFB, 7KG digital machine from past 2 months and here is the history of these complaints. Complaint numbers: 15462762, 15497617, 15789651, 15660369, IFB keeps giving me new complaint...
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C
chadish karthick
from Satana, Maharashtra
Jun 26, 2021
This thread was updated on Jun 26, 2021
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MCB complaint

i have purchased IFB washing machine during aug-2014 along with MCB voltage control.Now i am facing some problem while switch on the machine, MCB automatically changed from green to red within 2 min. i tried with some other plug point but same problem occurred.Kindly solve the problem as soon as possible...
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M
manishashindev
from Chennai, Tamil Nadu
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water leakage issue not resolved even after multiple complaints

Address:Thane, Maharashtra

I have Ifb elite vx 7 kg washing machine still under warranty. There is water leakage problem introduced by Ifb thane service center- Datar service center engineer when he had come to replace PCB . for water leakage I have registered complaint 3 times but still problem is not resolved. Customer care only puts reminder in each new complaint. Executive says no further action can be taken. Executive gave me branch coordinator number named preeti,...
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B
BIMAL KUMAR KARAN
from Gurgaon, Haryana
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Incorrect Material Supplied

Address:Ghaziabad, Uttar Pradesh

I have purchased one new microwave on 21st June. Your Service enginner Mr Vishal Visited(Mob No-[protected]) for installation at my address and found the grill stick is small. I talked with both dealer and your service enginner for replacement. But no body provided responded. Today I received a call from your IFB co-ordinator named Mr Avdesh ( ph[protected] that is stick which is provided by you correct. This type of attitude of the staff...
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R
Rajan S
from Tiruchirappalli, Tamil Nadu
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Microwave oven not repaired in spite of complaint registered

Address:Chennai, Tamil Nadu

Our Microwave oven cavity needs to be replaced and we lodged a complaint on 30/4/2015. The complaint no is [protected]. So far no action has been taken. All our phone calls are not getting the expected results. We really did not expect this from an International organization like IFB. Please change the cavity or exchange the oven as it is still under warranty period. Our customer no is 3699929. We purchased the oven on 20/1/2013....
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M
MahadevSastry
from Visakhapatnam, Andhra Pradesh
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Till today no one has attended for demonstration of new IFB WM

Address:Visakhapatnam, Andhra Pradesh

I have taken new washing machine on 05-05-15. Due to my transfer I have not called the demonstrator till[protected]. But I have requested them to come on[protected] to Upper Sileru Project site camp, Andhra pradesh but till now no one has come. Is it the way to deal with the customer. Till now I have not used the IFB WB. Kindly send urgently....
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D
divyakalapala
from Mumbai, Maharashtra
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repair on stuck laundry

Address:Krishna, Andhra Pradesh

I RajKamal purchased an IFB Sanorita Aqua 8x model washing machine having Bill No-SE-1793 on 4-Aug-2014.It stucks Laundry from last 2 days..I called customercare for service but no response from them..so please kindly send your service representatives to rectify our problem...
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S
surendar kothari
from Aluva, Kerala
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complaint of not proper reasponse by sms or call

Address:Chennai, Tamil Nadu

I PURCHASED 2 IFB MICROWAVE OVEN FROM FOMRA&CO; NO-47, N.S.C BOSE ROAD, CHENNAI-79. VIDE INVOICE NO 5393 DT 15/01/215. ONLY ONCE YOUR REP VISITED MY HOME FOR DEMO; BUT I THINK HE HIMSELF DONT KNOW HOW TO OPERATE, AGAIN I LODGED A COMPALINT VIA SMS FROM MY MOBILE NO [protected], I USE TO RECEIVE ONLY COMPLAIN NUMBER BUT TILL TODAY NO REP HAS COME TO MY HOME, EVEN I HAVE COMPLAINED SEVELAR TIME TO DEALER BUT NO REASPONSE, SO KINDLY LOOK INTO...
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G
GANE160854
from Chennai, Tamil Nadu
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HEAVY VIBRATION PROBLEM IN IFB AUTOMATIC WASHING MACHINE MODEL-AW6501WB

Sir, Sub:HEAVY VIBRATION PROBLEM IN IFB AUTOMATIC WASHING MACHINE MODEL-AW6501WB Ref: Sl No. of the AW6501WB washing machine:[protected], Dt of Purchase : 04.08.2012 at Chennai. The above model automatic washing machine was purchased on 04.08.2012 and used for three months only. After that my daughter had some other assignment and hence she was out of station and not used for more than one year. Again we started using the machine...
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V
venkata krishna sharma
from Chennai, Tamil Nadu
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Microwave oven defect peace is delivered and is not replaced

Address:Bangalore, Karnataka

I purchased the microwave oven from girias on 2/6/2015 and they told that the technician will visit in 2 days and will explain the functionality, but when he visited and checked and found that they delivered a defective piece, and he raised complaint to IFB saying that it is not in working condition and need to be replaced with complaint ID : 15681841, but till date no update from IFB and i called their customer care cell, but they are providing...
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S
sarita p
from New Delhi, Delhi
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IFB - Not attending the registered service complaint

My top loading IFB washing machine is not working for noisy reasons that might be.(Bought on date: 1st April 2013). I have complained to Customer Care so many times in between 1st April 2013 to 31st March 2015. The technician come and every time he told me that there is balance problem. The problem was not resolved. But again after taking AMC from IFB I have complaint so many times to customer care. I waited for a day for the call and no...
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H
Haravind Raj
from Thrissur, Kerala
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Request for a service for my washing machine

This is I. S. Haravindraj from Thirukazhukundram, Kancheepuram District, Tamilnadu. Cell : [protected]. I have purchased a washing machine of your reputed company on 31.07.2012. In the name of I. S. Devaraj. Since from the day of deliver of your machine i haven't received any of your service representatives except for the installation and i don't know who is correct service repesenatives of IFB Company in our area and to whom i had to report...
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H
harishaksp
from Noida, Uttar Pradesh
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regarding IFB1.5 IACS18KA3TP SPLIT AC(3.S)

Address:Ghaziabad, Uttar Pradesh

I purchased an AC model IFB 1.5 IACS18KA3TP SPLIT AC(3.S) as cited above dated on 19 april 2015 from Harie Marketing 59, Navyug market ghaziabad. After a few days we felt that the AC is not cooling properly.Then I registered a complaint dated on 10 may 2015 with ticket no. 15511062. After 13 days mechanic came and told that there is some gas leakage problem, he refilled the gas and went. But we observed that the problem was not solved. Therefore...
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M
ManiSankar Denre
from Kolkata, West Bengal
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Demonstration Of Washing Machine

Address:Hooghly, West Bengal

Dear Sir, My name is soumen Kumar Mondal, I purchsed One Wasing Machine, before few days ago, i contact service center for demostration but service excecutive not attened, so pls solved this matter, My Name Is -Soumen Kumar Mondal, Mob no-[protected]...
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M
Mukthiram
from Delhi, Delhi
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Not attending the registered service complaint

Address:Chennai, Tamil Nadu

Dear sir, My name is yogaraj with mobile no [protected]. In spite of repeated reminder for service it is found that the service people are not attending the service complient which was registered on 13.06.2016.i felt very bad that such a big company spoiling their reputation and good will due to poor service at avadi, chennai....
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N
Nexus4
from Mumbai, Maharashtra
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Very Poor Customer Care Service - Immediate Attention needed..!!!

Address:East Godavari, Andhra Pradesh

My elena Aqua SX IFB washing machine is not working for whatever reasons that might be.(Bought on date: 17 April 2014). I have complained to Customer Care on 17 June 2015. I was assured that a technician will be calling me within 24 hr time frame. I waited for a day for the call and no one has called which worried me. Since then I have been calling customer care everyday till today( 21 June 2015) and I was being assured the same non sense...
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T
ThotaRekha
from Hyderabad, Telangana
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Improper Working

Address:Hyderabad, Andhra Pradesh

Hi I Rekha([protected]) took an Ifb washing Machine on 17 November 2013 and it troubled twice I have consulted a mechanic from ifb customer service now again from three days its not working Yesterday again I lodged a complaint. I want either replacement or Refund because when I got this machine the retailer told it is one of the well known machine which gives u a long run....
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A
Aketi Sagar
from Mumbai, Maharashtra
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No response from ifb tech support services

Id: 10756321 I had made a request for a service engineer visit with regard to malfunction of inlet hose-tap attachment. I was promised a visit within 24 hrs and a call from the service engineer asap. 24hrs no response.. I called costumer care again They put a reminder 48hrs no response Called customer care again -Remindsr and "escalated" the matter Asked me to call Mr Sai kumar (dept incharge) directly - contacted him, he assures...
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