IFB Industries Complaints & Reviews

Sir, I have complaint regarding my IFB Front Loader Machine at least 15 days ago. Your representative told me that I have attend complaint at your door. When He saw the machine he told me roughly about the repairing. I agree all his condition. He told me you have to first complained on customer care no. then my customer care informed me to take that complained then I come with spare parts which is used for taking that complain on my home....

I have registered a complaint on 18th of April, complaint no 15356732 . Almost one month now, none of the technician has visited my house or called me. I am calling the customer care on a daily basis, they promise to fix it soon, but nothing happened . They closed the ticket without solving the issue . I came to know that they closed the ticket and registered a new complaint . Today they closed that too and registered another one . What a...

I gave a complaint 15491140 on May 7th and it is closed without explanation. Again I raised a complaint 15568544 on 18th may which fell on deaf ears. I'm calling customer care everyday and they give me their usual "we regret for the inconvenience" dialog. I'm getting a new contact number everytime and most of them are not reachable or the person does not respond promptly. I'm completely fed up of this ABSOLUTELY WORST CUSTOMER SERVICE. My...

Respected Mam/Sir, I would like to take your consideration on complaints #[protected]/05/2015)&[protected]/05/2015) as It has not been resolved yet although I received feedback message so how can we give feedback if it is not resolved yet. Every time we are getting excuses that executive will go within 24 hour but they are giving fake status. Technician # [protected] (All the time giving fake excuses they committed to send the...

It's been 10 days since I filed a compliant in your customer care service. 2 guys showed up, both on different days and checked the washing machine fully and the first guy who came even broke one of the machine part. Both men promised to return in two days but yet so signs of them. Your service sucks and my clothes at home stinks. Every time you send a different man to check the machine and he sends other men after 2 days who has no idea...

I had purchased IFB 6kg Front load fully automatic machine 3 months back and since the time of purchasing, it has issue that detergent is not fully melted in water and drained out along with water due to which clothes are not washed properly. We are using Surf Excel matic (Front Load) as suggested by IFB. I have made many complaints to IFB, and two engineer had also inspected the machine and said that there is no issue with the machine,...

Dear manager, Our ifb washing machine (Model executive plus) on amc with customer id -2598426, is unusable since 1st of may 2015. The complain no[protected] made on 1st may, was resolved on 8th may, with machine not working and dysfunctional yet. When contacted same day the ifb technician mr chandan who had resolved the complain with a dysfunctional machine, asked us to give one more complain so that a senior technician can come and...

Without attending the case service engineer closed the complaint no.15449359 &15541110 respectively Washing machine door lock problem since last two months. Now we are logging the case with consumer court Sangita prakash Mobile no [protected]...

So the problem is, that the IFB customer care seems to have been trained only to make phone calls and not resolve issues. Complaint number 15566978 was registered 3 days back. A delayed delivery and then no one for product demo and installation. And then the delivery guy told us to not open it till the installation guy comes. Not sure how such a large company is running without proper customer support. Really frustrated now. Never buy from...

I have made a complain about my washing m/c not working on16/04/15 bearing ticket no 15341745. The complain was registered again on 23/04/15 vide no 15391468 I had two faults in the m/c one being timer faulty and thermostat and associated wiring burned. The technician has visited again and changed the timer but however could not make the machine operational. On /off switch cum thermostat and cable couldn’t be replaced. The fault...

We had launched a complaint in ifb call center 5 days ago. Till date the complaint is not attended by your service provider, chennai. They are not ready to provide proper answer to us. They are talking very rudely. Note: company service manager (Ifb person), chennai also not picking our call. He is giving his mobile to some lady, she is answering he is not available. We are requesting you to get back our service contract money. Then only...

Have a look on this issue, u may face this from IFB. hi my name is srinivas, i am from bangalore.I have an IFB washing machine in AMC.I have a given a complaint to the IFB customer care regarding our washing machine number[protected] on 03.4.15. Immediately one of the technician has come and checked . He said that has need some spare parts to repair so he will bring tomorrow.Next day he came and removed the hole tub and repaired some thing...

Hi Team, I own an IFB washing machine top load. I am facing issue with the machine since Feb, 2014. I registered four complaints through customer care number and all were closed without any feedback from us. Till date we were facing issue with the machine. My complaint details are as follows, Feb 20 - [protected] Mar 7 -[protected] Apr 11 - [protected] May 10 - [protected] My sincere suggestion to IFB is please do not give...

since the day we bought this machine there is some or tge other problem in it.We bought senator 6 kg automic machine on jan 2011 as we had heard that that IFB is the best brand in automatic washing machines, but to our surprise besides small complaints from the starting like heater stopped working after sometime, the knobs came out we had to change everything including motor and internal wiring and all, just when the company warranty was...

I bought a Micro wave oven of IFB with model no: 25BC4 and serial no.[protected] on 04/02/2015. From day one I am experiencing problems with the oven like cooking smell is coming out at the time of cooking and the door panel is vaporizing within 5-10 minutes. After registering the complains technician visited three times. But unfortunately the problems are still unresolved. Whereas some more problems are being noticed during cooking...

Hi, This is with reference to the complaint 15397022. It's more than 1 month that I raised this complaint and it's still not resolved. Could you please help in this regard. They are saying that spare parts are not available still after 1 month. Thanks a lot for your help Siva Ganesh M....

My latest ticket no. is 15543901. IFB 's Product Quality, as well as it's service, is a disaster.Despite repeated complaints, smoke and burning smell continues to come out from my Washing Machine.I've been following up on this for almost 6 months but to no avail.I called up their Head office but they are so arrogant that they just would'nt let their customer talk to anyone senior in their company.After recognizing our cell no.their...

Hello IFG, My Customer ID: 10990674 My microwave went dead and I complained to the customer care center by first week of March. IFB service Compliant number: 15080174 From then on innumerable number of calls to your call center has given to solution. Every time I hear them !!promising falsely!! that with in 24 hours someone will attend to it, but to no avail. This has continued for 2.5 months. This is a serious problem for me at...

All this started with 1)My washing machine not starting up and they said it was an issue with the heater and filter. Replaced them and also dropped nuts and bolts into the body of the machine. Poor technical expertise. 2)The next time we started to try running the machine we get shock all over the body and started getting weird sounds.they said the heater was not fixed properly and miraculously it started working without any shock 3)Third...

I had terrible experience with the technicians working in IFB bangalore. Water was not coming thought the water inlet and We registered a complain and some technicians (vijay and Sathish ) had come to see the machine. They did some small things and told us to take AMC contract as these things would be covered under the contract. Even though our prev experience with IFB people were bad we decided to try the annual contract. After...