IFB Industries Complaints & Reviews

I had terrible experience with the technicians working in IFB bangalore. Water was not coming thought the water inlet and We registered a complain and some technicians (vijay and Sathish ) had come to see the machine. They did some small things and told us to take AMC contract as these things would be covered under the contract. Even though our prev experience with IFB people were bad we decided to try the annual contract. After...

Dear concerned I had purchased an ifb washing machine for their excellent product and service quality, however i am now disappointed at the treatment being given by ifb customer service. Despite registering a complaint with customer care helpline on 14th may 2015 i have been given false assurances of complaint resolution and have not yet being visited or contacted by any service representative. I had talked to mr. Venkatesh, from...

refer recent complaint made on may 5th ticket number Ticket 15475528 on checking today may16th i am informed that the complaint has been closed by the service centre...nobody visited our house to attend to this complaint we are having continuous issues with the washing machine inspire of having 2 year amc request senior level person to take charge of this complaint immediately very very lackadaisical approach by IFB my contact...

I bought a front load executive plus 5 KG washing machine from IFB in march 2006. in 2014, as it was 8 years old so i thought to get AMC for my washing machine on 30 April 2014. for that I paid 2360 Rs. This year in beginning of April i faced a shifting problem in washing machine while washing a bed-sheet so i register a complaint with IFB. A service person came and told me that ball-bearing have problem... i was not convinced but still...

The above machine was purchased on 15 Aug 2011. For one year no problem. Entered into AMC for two years and again renewed for two years effective 18Sep 2014. The first time complaint was lodged that the filter is not working. After continuous two days follow up ..no action.. when sent mail to customer care..reply was stock not available in Dombivli. The same thing I personally went to Thane branch and got the same. Now comes the height...

Hi, this is regarding my complaint on my IFB Senorita VX 6kg Model as I raised the complaint on 13/May/2015 My IFB customer ID: 10043687 Complaint No : 15526177 Stand Request no : 15526176 my concern about the complaint is, I have raised a request on my IFB Senorita VX 6kg on 13th May 2015 Problem: 1.Timer problem 2.need cleaning service of the machine. 3. requested for Stand I have raised...

Hi all, do not ever make 2 mistakes: 1. Do not buy ifb products. 2. Do not take amc for ifb products, specially from matha bangalore. They will never listen or respond to you. You call them everyday but they will ignore you so easily. Even their manager and regional manager will take you for granted as if you are asking something from their pocket. I made a mistake, you please be careful....

Sir, I have registered a complaint on 4th May 2015 as I have some problem in my senator Waching machine though not completely off. I have been waiting for the technician to come but in vain. Everytime I call customer care, I have been provided with differenct phone numbers to contact. I have spoken to Mr B Suresh(floor leader) but I m not getting any resolution. Today I have got one more number Mr Santosh (area manager) I have informed...

we had purchased IFB washing machine front open, , 6 months back, we had set a compliant regarding water is leaking . after 7 days your service people responded and came and seen the washing machine told, Rubber inside the machine had some problem. so we can change it by 2 days, afterwards, , no service people came and rectified until now, , it had been nearly 1 month from the date of service people.. we had lodged a compliant regarding also,...

I am using Angular washing machine, i have complained many times regarding service but till now no response . Previously in jan 2015 month i had problem of water leakage from machine. it took 25 days to solve. Almost 4 technicians had visited every time a technician come he opens it and check it but he did not understand what was the problem exactly. one person solved it but next day itself there was a problem with door lock, which was not...

Hi, This is with reference to the complaint 15397022. It's more than 1 month that I raised this complaint and it's still not resolved. Could you please help in this regard. They are saying that spare parts are not available still after 1 month. Thanks a lot for your help Siva Ganesh M....

Hi team, Please note i am having an ifb washing machine and which is still under warranty. (Customer id[protected] Currently this is having an issue and raised a complaint with the customer care. Compliant number:[protected]. As of now no one had turned up for servicing the same Is this the way you guys work. Its more than one week and still no response. The prodcut is under warrenty and we may to take it legally if the response...

I had lodged complaint to IFB customer care toll free no on 10th May and since then spoken to same toll free no, Delhi Service contact person Mr Senthil (mobile no given by call center), local service center at[protected]Mr Deepak) & also their Area Manager Neena Dobal today. Inspite so much follow up, no technician has called till now neither visited for repairing. This is not the 1st time. Earlier experiences are also same....

Ticket # 15467284 without resolving changed status as resolved This ticket was raised on 5/May/2015 Monday and after several calls to your service provider and customer care a person came on Saturday 10/May/2015, and informed me that a part need to be replaced and will be done by Monday 11/May/2015. Mr Ragavendra carrying mobile [protected] attended this. And he told his manager is Dhanjaya with mobile # [protected]. Miss Rajewswari...

Respected sir, One of your worker during free service seminar has cheated us very badly. He asked us to bring a glass of water and during that time he replaced the original belt with worn out belt in washing machine. He asked us to pay 300 for that belt. We told that uptill now that belt was working properly. We request you to take strict action against him. Ifb is a brand and this type of injustice to customer can deal us to take off...

I buy a micro wave oven 30src2 on dated 21/03/15 from great estern treding com. At kharagpur. They are no respond in display. My ticket no 15483828. On dated 07/05/2015. Company tecnition attaind on 08/05/2015. He check & found inside pcb & other are not funtion i wanted to imidately replace my micro wave oven 30src2 due to my work are hampard. I am allredy send my email at yours but no fruitfull respond. Please solve my problem as...

I called one of customer care executive but he disconnected my call and didn't pick up the call after that. If my warranty period expires, than in that case how would i be compensated. Service provider: Cyber Care Home Services. Main market, sector 17A. Gurgaon. [protected]...

I have an Elena washing machine, for which I have AMC. The machine is not drying the clothes at all; washing also incomplete. For the last three months, I have been complaining to customer care and some body or other visits and says that he will bring his senior and it never happens. Latest complaint ticket no is 15496225 lodged on 9th May 2015. One young chap came and said that he does not know how to rectify. He said that he will...

My complaint no is [protected]. I complained about not functioning of my dish washer model neptune dx. It was Attended and Said to me that parts are out of stock. They will replace them within three days. But it has been more than 10days and stil no response has be received. Thank you. Sheelakalyan...

This is from Chennai. Compliant was registered on 21/04/2015. Technician from Ifb Came and inspected immediately.I have a valued AMC too. He suggested to change a circuit board. Still (10/05/15) no response. Repeated call to Technician and complaint cell made no effort. First compliant no: [protected].Second complaint number on 07/05/15 is [protected]. please help...