IFB Industries Complaints & Reviews

We purchased the above machine and off late it has been displaying P10 error. We called up the customer care and were sent men from franchise who declared that the display needs either rectification or replacement and were demanding Rs 7, 500 and Rs 12, 000. When we checked up about my IFB 4 years 100 % warranty, they said display in not covered along with some other parts details of which they could not share. Customer care also was clueless...

I purchased an ifb front loading washing machine from flipkart and it was delivered to me on 25.4.15.Due to lack of coordination between flipkart and ifb, the machine could not be installed within stipulated time i.e.48 hrs.then on 29.4.15 I registered my complaint to ifb customer care directly and since then I have made several calls to ifb customer care but Iam still awaiting the installation of machine It has been almost a week.Shall I...

I had placed a compliant on April 28, 2015 for the re-installation of the washing machine at our newly constructed house. We have brought the machine along when we shifted the house. Hence, it only needs to be fitted. At that time, I was promised that the compliant would be attended to within 24 working hours. Daily Saga We have been making the calls to speed up the processing of the compliant every day. Everyday, they make the promise...

Hi, I have requested the general service for my 1 Year old IFB Front loading 6.0 Kg Senorita Aqua SX Ultra on 28-April'15 the ticket number: [protected]. 2 service engineers visited and checked my machine and replaced the door lock and replaced the water filter and sold the descale powder worth of Rs.3400 (Filter Rs. 1800 + 10 pack of descale powder Rs.1600) and went off. Suggested for the dry run for 15 minutes and we also did the same....

i have purchased a front load washing machine aqua aleena 6 kg from reliance store Z sqaure mall, the mall kanpur about 9 months back. this machine is dead from 9 th of the april 2015. i made a complaine through moblie on customer care number and three day after the complaint has been launched technician came and went back with problem is unidentified. we have to change 3 parts motor, belt and pully. then when i started pursuing the matter...

I am one among the thousands o[censored]nsatisfied IFB customers . Never believe in their Amc agents . Once they sell the amc they will never respond to your requests . I have registered a complaint on 18th april . Complaint no 15356732. Till now no technician has attended . The washing machine is having huge noise while spinning . People from my neighboring flats have complained about the noise . I am planning to buy an LG washing machine and...

I have purchased the IFB washine machine in Jan 2015 and not less than 3 months, washine machine stop working. From past 20 days, i m following up to customer case, to area manager mahesh and lot others. Every one promised to get back with in 24 hours but no one get back till now.On the top of that they are not picking the calls. Today I called up customer care again and they said that they have close the previous complain without resolving...

We have registered the complaint on 17th April 2015 as my front door glass is broken. Ref- Ticket No. 15346264. Till today it has not been resolved even after daily follow ups. Till 24th your Customer care & technician kept promising that it will be resolved in next 24 hrs and on 25th Apr they said that the glass is out of stock. Following is the list of people whom we have interacted: Manjunath - [protected] Hemanth - [protected] Suraj...

Its has been 10 days since the complaint was registered. But no action has been taken be the IFB personnel. Its really frustrating. Again called customer service yesterday and they promised me that the issue will be resolved by today. But, no-body came to fix. Complaint no. :[protected] Mob:-[protected]...

Have filed a complaint, generated a ticket 15413026. The technician spoke on phone that he is about to reach and after that 24 hrs have lapsed, he is still not able to reach us . on calling back he is not attending the call. Pl resolve the issue I F B....

Complaint registered on 5th april 2015 in madurai they couldnt response still Customer id: 3165214 First name: mohammad ibrahim Last name: nagoor Address1: 71, ramavarma nagar, 6th street, Address2: k. Pudur, madurai Pincode: 625007 State: tamil nadu City: madurai Email: [protected]@gmail.com Mobile: [protected] Product category: front loading washing machine Model: elena aqua sx - 6 kg + maxi dry 550 Source of purchase:...

Sir This problem is continuing since the purchase of the Washing Machine on[protected]fully automatic top load 7.2 kg 7201). Despite several phone calls and lodging of complaint, problem remain unresolved.My last ticket no is. 15045812..The IFB is not interesting to solve the problem. It seams this is manufacturer defect.Kindly help me & intervene to resolve issue with replacement of the machine with new one. Thanking you. WS...

Never buy any IFB product, their post sale and AMC services are very very pathetic. They do not care n value their customers. They give false information, do not adhere to their commitment In last 2014 Oct one of their technician serviced my washing machine and told that drum shockers are damaged and he will get it replaced if I buy the AMC. He also promised prompt, regular and hassle free 4 services in a year. However In last 6 month...

Hi I own an IFB Front Loading WM 8Kg Model Admiral 8012W washing machine. My first Ticket Numbering 15294094 was not heeded at all and the technician visited after the second Ticket Numbering 15323862 which was given to me after 5 days and 4 phone calls to the customer executive. Anyways, the technician told that front panel has to be changed and it would take 3 days to get that part as it has to come from Ludhiana. Later i got...

Booked the Complaint on 16th April 2015, and keep on following with the all the Team below and no response, no resolution.1. Identified as PCB Board Problem2. It took more than a week and no response from Branch, Dealer, Hyderabad Office.3. Called to Kumar, Sunil and all other persons, no response4. Not picking up any callsI would like to escalate it.Thanks & Regards, Rajkumar PeddiCell: [protected]...

I have an IFB washing machine, it is not working since 10days.
I gave a complaint on 16th April & the complaint no. is 13447016, they gave an technician mobile no. when i called him he told that he will clear it by the next day .
Since that day i was calling to the technician they are not even responding.
And again the tele caller gave an other technician mobile no.even that person is not responding.

This...

hi This is Kavya from Mysore, KARNATAKA. We own a washing machine of IFB from past 10 years. I am happy to say it has given an excellent performance for all these years. Now few days back I see when the machine is running the water is flowing outside. I have called up customer care quite a couple of times but I did not get any answer. Few months back I received a service from one of your agent who said he will be visiting us every 6 months....

ticket no.[protected] with [protected]/39004321 dated 20.02 was attended and resolved on 11.03.15 and on their own created a ticket no.[protected] and closed as as if booked a fresh.Took 20 days to resolve the issue after painful daily calls of at least 10-20 calls to different people. ticket no.[protected] dated 13.04.15 is still pending but for a visit by a technician on 14.04.15 nothing has happened so far. The said ticket no is closed...

I have raised ticket 15357108 about eight days back and the issue is not fixed yet. Few months back it took about 25 days to fix the washing machine problem. There are absolutely no SLAs followed for the complaints. Every time machine stops working I don't know when it will get fixed. Service center people are not responding and escalation manager doesn't want to listen. It looks like IFB doesn not really care about customers. I am tired...

I have purchased an AC of IFB with 1.5 T 3 star split specification which was installed on 20 April 2015 in the eve. Next day when we switched on and used it, the water is flowing out in huge amount from the front foor of split AC. I immediately called the person who installed it, but he kept saying, I will send someone to rectify but actually he did not. I then registered my complaint with IFB customer care.

They provided...