IFB Industries Complaints & Reviews

We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting huge noise from machine so we have raised a complaint ticket number [protected] Dated : 05th october2021 Next day technician turned up and examined the machine and said they need to replace one of the part, which he said he will do next day. But, till now no one turned up to replace the part. We (customer) were tracking the complaint daily...

I have been complaining about the defective performance of the following dishwasher for the last one year.

Dishwasher Sl.no.[protected]
Date of installation : 6.6.2020

Last time when technician came, I told him and wrote in the diary too that the door does not close. Most of the days, I have to try many times to close the door. Some days it gives out a noise but does not close. On inspection,...

I have purchased 9.5 kg washing machine (surat, nanpura IFB POINT) through my icic credit card. i was told about no cost EMI and cash back offers on my credit card. machine got delivered at my home but did not fit at washing area at my home becoz of its size thats why i have to take smaller size i.e 8 kg machine. machine got fitted and working fine. but until today i didn't get the difference amount (i have paid for 9.5 kg machine but finally...

My washing machine is a front load model no. Elite plus SXR. purchased on[protected]. The operating knob not working and machine was completely dead and under warranty and need repairs/replacement. Issues with service:
1) service center numbers mentioned on website do not attend.

2) i've formally written to ifb thrice and everytime i get a phone call saying that a technician will arrive and resolve the complaint. No...

Dear Sir/mam,

Raised complaint on washing machine not working. Technician (Mr Suneesh) IFB AUTHORIZED SERVICE CENTER
NP tower ·[protected]came and informed drum (front loading) to be replace. But even after 10 days, no further actions on the complaint. Contacted customer care multiple times asking how long will it take to resolve the issue and for that also no clear response. do needful

Franco...

I had bought the IFB washing machine last year. I heard that IFB company is best for washing machines. But the washing machine that i bought is getting repaired always. i the morning there is smoke from the washing machine while it is working. So, i request to solve this problem completely.

thank you....

I have placed a service request no.[protected] ON 27/09. The request was for re-installation of my washing machine. I have AMC for the machine. When I got the machined packed at my origin place (Trichy, Tamil Nadu), I was told that an amount of Rs.590/- had to be paid there and that I do not need to pay anything more at the destination place for re-installation (Salem, Tamil Nadu). However, your local service company at Salem (Ohm Engineering)...

My IFB washing machine getting electric shock while operating.I have registered complaint but they are not responding as I registered complaint on 24th Sep & today 27th September.
One of the worst experience I have....

Bad service from IFB Oven service team in mysore area ...Manager Maadhuri and service engineer Girish shetty both not at all deserve to work in service field in anywhere any company...

No one is responding for warranty request.too much worst customer service experience....

I bought an IFB microwave oven online from Flipkart of model - 25BC4 couple of years back. Since past 2 months it's not working(heating). I had registered the first complaint with IFB on 29th Aug 2021 (ticket number#[protected]).

A technician from Shree Sai Services (Dahisar, Mumbai) came. He said that Magnetron is not functioning and asked us to pay 350 rupees service charge as the machine was not under warranty. He said that...

Raised complaint on washing machine not working. Technician came and informed PCB to be changed. But even after 10 days, no further actions on the complaint. Contacted customer care multiple times asking how long will it take to resolve the issue and for that also no clear response....

I have purchased IFB front load washing machine Serena DXS from IFB centre, HSR layout, Bengaluru on 11/9/21 after payment.. The machine is delivered after two days against exchange. The installation person has come it was found that the washing machine is in damaged condition with full of water inside. It was appearing as if it was rejected product by someone and got delivered to me. I was told in a day that a new machine will get delivered...

We are using IFB Convection + Grill Microwave 30SC2 for a long time. Recently realized that the start and Stop button is not working. Requested IFB Service Center in Kolkata to send somebody to have a look. One service engineer came and checked (Sept 10). Unfortunately that time buttons worked. He asked us to monitor it and lodge another request if it's reoccurring. We paid 354 Rs as a service charge. A day after same problem started happening,...

Our IFB Dishwasher issues have not been resolved since over a month. When the IFB technician visited first he replaced the power switch and charged us Rs.1100/- and told us that the issue is resolved. He gave no bill and didn't even bother to check if the issue has actually been resolved. We later on that day found out that the dishwasher was still showing F9 error. When we complained to IFB call center they told us that the ticket has been...

I called Chennai ifb customer care on 11-Sep-2021. Engineer came and changed the drain motor.. They charged around Rupee 3200/- for the spare part which is too high. Why a simple spare part is charged this much... Ifb and service agencies are money minded with zero customer satisfaction. I WILL NEVER BUY ANY IFB PRODUCTS ANYMORE. Also the agency person never told about the additional labour cost to fix it. Finally they charged 3800... br...

My Front Load Washing Machine Senorita Aqua SX/VX 6.5 kg not working, logged a complaint with ticket no.[protected] on 28th Aug '21 to IFB customer care however no technician has turned to my place yet to fix the issue it's almost 2 weeks, considering the climatic condition please resolve our complaint as early as possible....

Servicing and door opening problem...

It is stated that on[protected] we purchased an Inverter Split Air Conditioner from M/s Kapoor Electronics, Moradabad by Bill number GST: 1819-12 dt[protected] and installed by the authorized Service Engineer in our premises on 9-4-2018. The unit is AC 1.5T- IACC181A3T4C.Everything was going alright in this season, and we used the air conditioner about six months in that year with proper services provided by the IFB authorized service center....

Our Dishwasher has been completely shut down since the last 4-5 months.

Upon creation of the ticket, IFB technicians visited, spent a couple of hours, installed something for which they charged around Rs. 15, 00 /-.

They mentioned there are some more technical issues for which they will have to order new parts.

I called that technician (Ashim Biswas, +91-[protected]) to get an update and he mentioned...