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IFB Industries Complaints & Reviews

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Last updated Mar 31, 2024
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IFB Industries Phone Numbers

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1800 3000 5678
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+91 88 5376 9434
581
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IFB Industries Website

IFB Industries Head Office Address

Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India
700107

IFB Industries reviews & complaints page 240

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K
kumaran @ prabakaran
from Delhi, Delhi
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non-attending complaint

sir, I live in No.9, Raja Rajeswari St., Thamizthai nagar, Mudaliarpet, Puducherry -4(cell [protected]). on saturday, i received a call. The call states that " calling from IFB, can we come for servicing of your IFB machine". I told OK come. Then a man came and he just cleaned the machine and went. Yesterday(monday), the machine was not working. I booked a complaint for redressal Then only, I came to know that the person who came was not IFB...
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Sneha Kudal
from Bengaluru, Karnataka
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2 week pending complaint

Address:Bangalore Urban, Karnataka

I have been calling for annual servicing for my a/c for last 2 weeks. For the 1st complaint raised no tech came but I got a sms saying the complaint was closed. ID[protected]nd complaint no. 15114204 was given the no of local tech who doesnt pick up (Nirmala[protected] Please escalate this complaint no. and note my disappointment with IFB customer care....
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Benny Anto
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced to install Filter for no Use. Worst Service

Address:Chennai, Tamil Nadu

On calling for a complaint regarding water leakage, the service guy forced to install water filter even with out checking the issue. Due to the torture we installed the water filter but wash quality went down after fitting it. Hardly clothes were cleaned. Later on calling to check the issue, the sales guy is not willing to attend or giving any proper answers for the complaint but again forcing to buy drum powder. This has been...
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pankajkairwal
from Dhaurahra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB Microwave_25PG3B

Address:New Delhi, Delhi

Dear Global Service, I bought one unit of microwave model no 25PG3B, on date 25rd Feb. 2015 from retailer HARIOM located at Rohini sector 3. demonstration has been done next day except my few queries and didn't solve by IFB Engineer, still looking for it. For Your Information, This is my first IFB brand home appliance after convinced by sales man at HARIOM Retailer. Secondly I didn't get any user manual within the microwave box, IFB...
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A
arshad mohammad
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: dents on out door unit of my air conditioner : iacs18ak3tc copper

Address:Visakhapatnam, Andhra Pradesh

Hi My self arshad mohammad, i have bought new air conditioner 1.5 ton 3 star on saturday dated 14/03/2015 iam very disappointed after looking at the damage in the out door unit. It appears very clearly as its a manufacturing defect because the black colour netted which protects against the physical damage was goods not effected at all the but the condenser fins was with having major dents wich was not observed because the technician came...
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Krishna Murthy Reddy Chinthapalli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine vacuum problem

Address:East Godavari, Andhra Pradesh

When I turn on the my machine I'm not able listen water filling sound instead of that its giving different kind of sound. I have placed this complaint three times till now, even technicians came to my home but they cannot sort this problem out permanently.So kindly help me out. With Regards, Ch.Govinda Reddy. +91-[protected]...
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M
manu paul1978
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor response to complaints even after reporting to toll free No Thrice

Address:Ernakulam, Kerala

My ID is 4041739. I registered a complaint on 9th march regarding leakage of water due to damage of pipe at the bottom of drum. Complaint No.[protected]. Since nobody turned up, on 13 March I reported the matter again to their toll free No. They gave me the service center No. and told to contact directly. Meanwhile they will also instruct them. I tried to contact in that No. but nobody is picking up the call. On 14th March i again contacted...
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K
Krish.vj
from Parvathipuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ifb front load washing machine elena dx 5.5kg

Address:Vizianagaram, Andhra Pradesh

Dear IFB Team, My permanent ID is 10015191, I have lodged a complaint with number:15060280 on 7th March 2015, the customer care team told me that with in 24hrs nearest service center team will reach to us and fix the problem, i waited for 2days but none of service center team has contacted me.Finally i called to them 4times and asked about my compliant, then they are simply replying tomorrow, but until they didnt Came to fix the problem,...
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A
Akhtar Zaman
from Tenkasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after repeated calls IFB guys doesn't resolve the issue

Address:Bangalore, Karnataka

I have bought AMC for IFB washing machine, the details of which is mentioned below, Customer Name :: Akhtar Ghaus Zaman My Mobile ::[protected] Customer ID :: 1405188 AMC No :: 13955 ICR No :: 21202 Date of AMC :: 05-Dec-2014 IFB Equipment :: Digital 5 Kg The problem is, when the washing machine is drying the cloth, it vibrates violently, and gets displaced from it’s position, so i can’t use the washing machine anymore,...
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A
ALOK GUPTA 989
from Delhi, Delhi
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VERY VERY WORST SERVICE DID NOT COMPLETE THE COMPLAINT AFTER 4 DAYS

Address:Lucknow, Uttar Pradesh

I HAVE 12 YEARS OLD CUSTOMER OF IFB BUT SERVICES OF IFB FROM 12 YEARS VERY VERY WORST MY COMPLAINT NUMBER IS 15078818 & COMPLAINT WAS LODGGED IN 9-3-15 BUT THE COMPLAINT WAS NOT COMPLETE AFTER 4 DAYS THE SERVICE ENGINEER WHICH IS VISTED FOR THAT COMPLAINT SAID THAT YOUR MACHINE ATD JOINTER WAS BREAK & ALSO SEE THAT THE PART WAS MADE BY PLASTIC HE SAY THAT I WILL BE SOLVED THE PROBLEM AT[protected] ON WEDNESDAY HE WAS COMING WITH THE...
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R
RBedi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service. re-installation of washing machine

Address:Gurgaon, Haryana

Ticket 14992645 We had placed a call with IFB on feb 28, 2015 for uninstallation of the washing machine and re-installation at new premises. A ticket no.[protected] was generated. the technician came on March 05 and un installed the machine and collected the entire charges for uninstallation and reinstallation. when asked to come and fix it on sat March 07 he refused saying he was on HOLI leave. since then its been 6 days no one has visited...
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B
BIJIT
from Gurgaon, Haryana
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Asking for Service charge under Warranty on 1.5 Ton AC

Address:New Delhi, Delhi

Sir/Madam, This is to inform that the 2(two) numbers of IFB free service for my 1.5 Ton AC is still pending and which will expire on May, 2015 but on first servicing in this month i.e. March, 2015 I have requested IFB to change the foam cover for insulating pipe for which IFB asking extra service charge then where is the Free service stands. I am ready to pay the cost of the material but it is still under Free service then why I have...
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Address:Thiruvananthapuram, Kerala

Drum in my IFB Senator stopped rotating and I booked a complaint on 3rd March with ticket number:[protected] The technician came on next day and informed me that the ECU board is to be replaced. I bought this 4-5 years ago and why such a quality issue occurs in this short time? So far no communication has happened from the service people and customer care is asking me to contact local service centre and call the manager here at Trivandrum....
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V
vijay1970
from Noida, Uttar Pradesh
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Washing machine amc

Address:Chennai, Tamil Nadu

Vijaya Ganapathi <[protected]@gmail.com> Mar 2 (10 days ago) to royalenterpris. Dear Ms. Saranya / Mr.Justin As confirmed by you the moto would be changed free of cost on or before 10am on 04th Mar'15. pls confirm by return mail. Your contact nos[protected] / [protected] Vijaya Ganapathi <[protected]@gmail.com> Mar 2 (10 days ago) to hiran, Janani Washing machine repair detsils, shre with...
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A
ashwinth
from Chennai, Tamil Nadu
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My complaint

Address:Krishnagiri, Tamil Nadu

Dear IFB team,
I'm using IFB front loaded elite model washing Machine.
The same is under AMC . Have made the latest complaint on Jan 25th 2015, My complaint id no.is [protected]. The representative attended the problem and replaced with other reconditioned old valve.They informed that new valve is not available with us and it is out of stock and the same will be arranged in a week time.This is not resolved till such time.br...
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M
MukilanA
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very very poor service and poor response from service people.

Address:Chennai, Tamil Nadu

I'm using ifb washing machine model senorita plus. The same under amc. Have made the complaint on feb 13 2015, they took almost two week to find out the problem itself. They informed that wire kit is the problem and it is out of stock and the same will be arranged in a day or two. Suddenly the service called and informed wire kit not cover amc and charges to paid for the same. I said ok and agreed for payment, even then after several follow...
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N
niraj4d
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Kolkata, West Bengal

I have an IFB Ergo washing machine. I have complained in customer care three weeks before.
They came and said that a certain part is need to be replaced and they would come back.But since then no body came for the replacement us in spite of the parts being available.They keep giving dates but never come.
My phone number - [protected]
customer code[protected]
ADDRESS- 2/1, M.M.FEEDER ROAD, BELGHARIA, KOLKATA-700056...
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neeraj248
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine lock broken

Address:Ghaziabad, Uttar Pradesh

I have lodged a complaint with number:15068039 on 7th march 2015, but noone has contacted me till date. My clothes are stuck in the machine for 4 days and they will get damaged. This is highly unprofessional from ifb. I will look for other option sin future. Name: neera jain Phone : [protected]...
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UTTAM KUMAR LASKAR
from Dinhata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non attending service request

I have an IFB Air Conditioner, Model No. IACS18bFSTP, Sl. No.[protected] which is still under warranty. I have made a request for servicing of the same vide IFB ticket no. 15038275 dated 03 March 2015. Till to date no body has approached for attending my request. Five times I have contacted IFB customer care service, and every time got assurance that it would be attended by today itself. Today, I tried to register complain for the...
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kbnivas nivas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

machine was struck

Address:Chennai, Tamil Nadu

I am srinivasan my ID 1779098 mbl no [protected] 4 years back I purchased IFB washing Machine from CSD last 2 months machine was problem whenever put the clothes into the drum after one rotation machine was struck representative come and check they told u change the filter, one time change the board but everything I changed still that problem not corrected. Last 27th Feb I complained to customer care still nobody comes from service center....
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