IFB Industries Complaints & Reviews

I registered a complaint on 14th Jan 2015 with complaint no. 14699984. Despite multiple reminders - no one turns up before 4th February 2015. He does not set the issue but closes the call. I called up again and am told that it's a new complaint no. 14862970. Till now - no one has called. Lousy service. None of the escalation nos work - no one responds or resolves the issue. Made a mistake buying the product....

Sir, with great concern i may report the customer service provided to us is pathetic and very poor, even though the customer service office is situated near 200m from my residence. on this, please refer ticket no.s [protected] & [protected] and email to customer service ifb on 03.2.2015. On the initial complaint i had to call four times and they have'nt responded. Lastly i approached the dealer (Bismi), then only one technicial came...

Customer id - 3196676 Sir, with great concern i may report the customer service provided to us is pathetic and very poor, even though the customer service office is situated near 200m from my residence. on this, please refer ticket no.s [protected] & [protected] and email intimation to customer services on 03.2.15. On the initial complaint i had to call four times and they have'nt responded. Lastly i approached the dealer (Bismi),...

Recently I have entered into an AMC for my washing machine Senorita Plus via ticket:14475134. The customer care representative mentioned that - AMC would cover rubber parts including plastic material. - AMC will be applicable from day one & will cover all the parts. When technician visited the house for the cheque collection he collected the AMC for Rs 2, 022 which I believe is the ANNUAL maintenance amount. However he has written...

I have called customer care centre executive Anil for gathering information and on which time, technician will come for demo. Rather than giving healthy feedback, he misbehaved and cut off the call. Please look into the matter and do needful. Regards, PK Rana...

we have ifb front load machine, , we had water seeping issues during wash process, in may 2013, we were told drum needs to be replaced, and was done, we have the number of person whom we had contacted, to conduct repairs then, but its disconnected, , , we got other contact going on line, as the machine this time is not starting, , the servicecenter people came in, , their observation was, there is no spring hold, on one side, , that holds...

I registered complaint 14732695 for ifb microwave Jan 19. After repeated calls engineer came after 6 days and told some part need to be replaced and he will get back. Since then I am waiting engineer is nt picking up cell, I called serv stn no given by cust care [protected], [protected] & [protected], neither they r responding. I have called customer care alteast 5-6 times and local service guys dont pick the cell at all. My microwave...

Hi, Bought Eva Aqua VX - 5.5 Kg. When I bought this mobile dealer sold saying that it will automatically covert the hard(salt) water to normal water since it is a aqua model but the guy who is installing saying that we need to buy separate purifier for this machine to convert the water. There is huge wrong communication . I have called immediately to IFB customer care and they are saying that it is inbuilt. Again I called the installer...

Elena 5Kg Harness issue not resolved yet since Dec 2013 Customer ID 1493531 Date Ticket Resolution [protected] Ticket 14808512 Harness issue New Complaint, Harness not in stock [protected] Ticket 14261139 Harness issue Not resolve [protected] Ticket 13180190 Harness issue Not resolve [protected] Ticket 12963911 Harness issue Not resolve [protected] Ticket 12792266 Harness issue Not resolve [protected] Ticket 12758604 Harness issue...

I had purchased an ifb washing machine (Model: 9kg washer, 7kg dryer), which cost me about rs 56000/- one year back. My customer code with ifb is 3020918. I have filed more than 15 complains with the company in last 15 months, related to this washing machine working. This is a faulty product and proof of this is company has stopped manufacturing it without having any similar capability product. Now company is not at all listening...

Your service agent has taken the motor of our front loading IFB washing machine for repair since 13th january 2015 and till date has not delivered it and not even picking up the phone.Usually a very poor response for service related requests. Service Agent name is Dinesh Rana. His Phone no [protected], Nanak Nagar IFB Centre, Jammu My Address is Mr. Asha Singh Salathia V& PO Gurah Slathian, District Samba Phone- [protected] You...

Hi, My customer id with IFB is 10184762 and I have an IFB Elena washing Machine which is not working and have registered a complaint regarding the same on 6th Jan 2015 ( Complaint Num:[protected]. I have an AMC contract with them and post a technician visit they have been telling me that spares are unavailable. The company and service center is extremely unresponsive and I am stuck with my machine not working for the last month...

I have purchased above machine on 17.4.2012.from UBC tirur malapuram kerala.In addition to normal warranty of 4 yrs i paid for extra period of another two more yrs and now warranty is up to 3.5.2018.during the service period of last twq and half years machine became defective 3 times. first complaint was that waste water pump not working.second one was timer stuck up and latest was drum bent and touching body created friction and burning...

Hi - 1 Mail Our registered mobile no. is [protected]. Our machine is covered under AMC. While entering into AMC, which was done by your engineer, Mr.Pandi(Mob.[protected]), we were told to contact him in case of any repair. But when we contacted him last week, he said that he’ll be coming the same day and dragged to 3 days. We were contacting him from 24th January, but on 28th January he said that he can’t do anything and to contact...

I am Sanjay Tulsyan, Chartered Accountant in practice from Adilabad Telangana. I have a IFB washing machine which is out of service since more than a month. I have contacted your customer care on 06.01.2015 and a ticket number was issued 14642335 in which it was written that IFB CARE will get in touch with you shortly on my mobile number [protected]. Since then no one has visited my house from the company. After obtaining contact numbers...

Please refer my complaint No. 14640024 dated 6/1/2015 and 14648451 dt. 7/1/15 Please read below mentioned points carefully. IFB technician Mr. Suraj Singh Phone no. [protected] visted side on 13/1/15 and 17/1/15.Attended problem but still machines are defective 1) IFB techniciansare not qualified. 2) After sale service is pathetic 3) IFB technician give quotation of the good parts and not of defective parts 4) After changing...

Complaint ID 848267 The above reference complaint was registered on 5th Jan 2015, after a week time the call was attended on 12th Jan 2015, but the call was kept pending for last 15 days due to non-availability of spares or xyz reason.. The response from service provider is not satisfied, hence we would advise you to intervene in this matter. The machine model is ELENA, it is under service contract since 19-Nov-2014 for next two years. Regards S.Kamali Hand...

I P.John Babu-[protected] purchase IFB 23SC3 23 L Convection Microwave on Saturday 24.01.2015 received though Flip cart.On before day only installation registered i got SMS also. Till now means 30.01.2015 nearly one week the demo has not happened.Every time IFB taking complaint only... but no result. We would like to inform you that we have scheduled your Installation and Demo for the following item in your Order OD[protected] Above...

Fabulous revert ever received.IFB company representative called me up today Morning and told that they are reversing back the transaction made on FlipCart for my Microwave and they will Take Back The Product . Hopping IFB don't have Demo Team for their products. Awaiting a revert or Demo Appointment for Tomorrow. Actual Complaint Date : 29-Jan-2015 Hi, I have purchase "IFB 25SC4 25 L Convection Microwave Oven" on 23-Jan-2015. As per...

Please refer my complaint No. 14640024 dated 6/1/2015 and 14648451 dt. 7/1/15 Please read below mentioned points carefully. IFB technician Mr. Suraj Singh Phone no. [protected] visted side on 13/1/15 and 17/1/15. Rectified problem but still machines are defective 1) IFB technicians are not qualified. 2) After sale service is pathetic 3) IFB technician give quotation of the good parts and not of defective parts 4) After changing...