IFB Industries Complaints & Reviews

The product is very waste as the Options will not work properly and also the washing time which was given is 35 Min to 151 Min when we have used the product it takes exactly 6 Hrs to Complete the exact Wash.I never expect IFB will release the Product like this.The Product is very worst It's total waste of Money...

Hi, My registered mob no# [protected]. Technician name is Anand. He checked the machine and informed board has to be changed but he didn't turn up for couple of days. If I call he says that "I will come today, will come in 1hr, will come in afternoon etc" but never turned up. Compliant no# is 12030706...

Dear sir, mam i purshased ifb senorita in new year 1st day i got it washing machine in 2nd day but till date not come for ur service executive i was 3times customer care office spoke to no respance no service so i was irritated me ..so after 3days later one exeutive come my home and his tell u put switch box after i will come tell so i arranged put it switch box i call tat person no responsible he is no [protected] venu i call 10times i simply...

already logged complaint no.[protected]th december 2014 . The complaint is not solved from 15 days.The company is giving poor service to its customers. please, solve the complaint immediately....

Hi, Exactly one month back(8/12/1014) my washing machine had some problem, we called the customer care and technician came he told panel gone so we need to change the panel. We are ok with that and he told about AMC and we paid 5400rs for 2years warranty. He told we cannot do the change immediately we have to wait 15 days for that. Still we are fine that.After 15 days we have called him and he said still panel didn't come the same strory...

before two months of completing warranty period our washing machine motor collapsed in aug 2015. after repeated complaints in oct 2014 they they replaced it with new machine. after one month in dec 2014 again it collapsed. again after repeated calls at the end of dec one service man came and said better to pay 5000rs to extend more two years warranty period. we paid. but till today no warranty paper. no service. a bad product....

I have a senorita dx model and It is not working for the last 20 days Before and i complained to IFB through their call centre and some one called Robin visited and they said the drum has To be changed and charged Rs.4157 and he said the same will be changed with in 15 days but till date no one has turned up and for the last 5 days I have been calling them and the response Is they will come today, am fed up of Calling them, their...

I have IFB washing machine in that there is problem of water leakage from bottom. so I have talked in company customer care 10 to 15 times but till they are not sending any person to visit my washer and solve problem. all though every time they have replied that within 24 hrs technician will solve your problem....

DEAR SIR, OUR CUSTOMER ID WITH IFB IS: 10169255. WE HAD PURCHASED IFB FRONT LOADING WASHING MACHINE- ADMIRAL 8012W-8KG MODEL ABOUT 1 YEAR BACK. THE MOTOR OF THE MACHINE WHICH IS COVERED UNDER WARRANTY NEEDED TO BE REPLACED, AFOR WHICH OUR FIRST COMPLAIN WAS DONE ON 22/06/2014- COMPLAIN NO.13183560. THERE WAS NO RESPONSE, SO WE COMPLAINED AGAIN ON 22/07/2014 WITH COMPLAIN NO. 13402159, ON 07/08/2014 WITH COMPLAIN NO. 13517473,...

We have purchased IFB front loader washing machine on 18 NOV 2011 Model No is serena SX 5.5kg. Currently the machine is making some unnecessary noise loudly. We are requesting you to help us as fast as you can. Our address is D:No 16-244 Sivalayam Street Kalamandir center Chilakaluripet Guntur (DT) Andhra Pradesh Pin 522616...

A complaint was registered regarding a IFB Serena not working in customer care. A complaint no/ ticket no was given and nothing happened after that. After calling 17 times to customer care, few mobile numbers and land line numbers were given. [protected], [protected], [protected], [protected]. Two of these numbers did not respond. The other two gave a shoddy reply without an iota of responsibility. The service personal are yet to attend the...

Dear provider, We have logged a complaint through phone on 4/1/2015, complaint number 13946025. However no action has been taken yet. Moreover, this problem has appeared again. Please look into as soon as possible. Buying microwave from ifb was disappointing and headache. All i get is issues and no results....

I am using IFB Front loading fully automatic washing machine( Serena 5.5kg model) and had purchased it from the local dealer on 13/10/2010.Its door hinge got broken in December 2014 and complaint/request to replace it was lodged with the local service center. But I am sorry to inform that it is more than 3 weeks now but it has not been replaced as yet. You will appreciate the difficulty of washing clothes in this winter season manually when...

My Name is Bala Viswanath, am a resident of Bilekahalli, Bangalore.This complaint is regarding the customer care of IFB washing machine. I have a 5 yr old machine for which i have a valid Annual maintenance Certificate. My machine broke down and they say its not repairable. I asked for an exchange and there is no response from their end.I tried reaching to them over various channels such as phone, email and Facebook to sort this out but,...

Dear sir, We are purchased 7kg digital washing machine from your dealer m/s s c shah & co on 14.05.2011 with 4 year warrenty. Installation report also enclosed. Now our problem last 4 months machine not working properly and we register compliant through customer care and your technician visited our home and informed water sensor not working properly and some digital issue there. We ask the technicain to correct the problem but he contacted...

I had registered a complaint regarding the above mentioned subject yesterday morning vide ticket No.14625897.I had re- registered the complaint today also.But till now neither none has attended the complaint nor anyone has contacted me.This in spite IFB boasts of attending the complaint within 24 hrs.The has to be taken seriously and immediate action to be taken at your end....

MY CUSTOMER ID IS: 3637746. MY COMPLAINT NUMBER IS: 12071348. NOBODY HAS ATTENDED TO THE SERVICE PROBLEM OF MY WASHING MACHINE. I HAVE CONTACTED CALL CENTER & IFB CHENNAI MANY TIMES. CAN IFB MANAGEMENT INTERVENE TO GIVE BETTER SERVICE TO CUSTOMERS. WE BELIEVED BEING A GERMAN TECHNOLOGY PRODUCT. WASHING MACHINE HAS PROBLEM & BESIDES IFB SERVICE SUPPORT IS VERY POOR I HAVE CONTACTED MR DURGA RAO, MS. SRIDEVI, MR RAVI GANESH &...

The door hinge of my IFB Washing machine got broken and i have given the complaint on 29 dec 2014, but till today[protected] no one has turned up and My machine is under AMC. Please let me know for what purpose u have 24 x 7 service? And why do u tell customers to take AMC for the machine i[censored] dont respond immediately? When i make calls they say system is down ? their manager's phone is either switched off ? Let me know why do they...

Kind attn : I sent a written complaint to [protected]@ifbglobal.com... Is this not a part of ifb service. This was the id given by your agent when i called to raise a complaint on 28/12/2014. A mr. Singh assured me that the matter will be resolved in 48 hrs, when it was not done i had sent a written complaint on 31/12/2015. Even this has no effect on your service. I am really regretting buying ifb product. If this is not resolved...

03.12.2014 Sir, Subject: washing machine complaint is pending Reference: 1) dealer address: raja traders / nachia stores, karaikal, pondicherry state -609602. 2) type of ifb washing m /c – elite, 05 kg 3) complaint is : arm, suspension and drum to be changed The ifb washing machine dealer not yet attending the complaint after registering in coplaint book. The complaint was registered on 15.12.2014. The ifb mechanic (Mr....