IFB Industries Complaints & Reviews

1. "Programme Selector" knob of my washing machine Elena SX 6 damaged/broken due to domestic reason. I have been pursuing the case with IFB customer care since 1st week of Nov 2014 for the replacement of the same on purchase basis. They never even picked up the phone. 2. . We the customers make purchase of branded item from the market with a view that in case of service/repair required it is available at a call. If this is the service...

The purchased model of washing machine, Elena AMC1 WR with serial number: SR720OTELN020 has been functioning irregularly since two months and has entirely stopped being functional now. Despite availing extended warranty services, there has been no attention paid to the problem. The details of invoice ( for the extended warranty) are as follows: Invoice No: [protected] Invoice Date: 15.07.2014 PO No: 11177 PO Date: 04.07.2014 Kindly...

Our New Washing Machine stopped working on 27th November 2014. We raised a complaint with IFB Customer Care. Ticket# 11955804. Local technician came and informed that a cable is to be replaced. They came after 2 days for replacing the electrical wire and found that actually the problem is in the board. Till Date the issue is not resolved. Now, they are claiming that the board is to be received from Head Office. Dont know when to received...

Please take note that my IFB Supremo Delux front load washing machine stopped working in October end ant the complaint was duly registered vide complaint no. 14159041 on October 31, 2014. The technician visited us only after a week of repeated phone calls. He found the drum as damaged and said it'll have to be replaced along with the rubber gasket and the ball bearings. He stated that order will be placed for the same and the parts will take...

Sir, The ifb microwave servicing at cuddalore - in tamil nadu seems to be very poor. The complaint regarding the conventional mode of cooking takes more time in my machine of model number:20sc2 was recorded in id: 11966641. The complaint to the service centre was made on 1 dec. 2014. But up to 4 dec. 2014 no one came to attend this fault. Further remainder to the service centre was also made. The machine is in amc period. The ifb...

I PURCHASED A IFB SERENA WACHING MACHINE PURCHASED FROM BHILAI AND IN THIS FIVE YEAR I FACED LOTS OF PRBLEM ON THIS MACHINE, AND FINALLY I LOST I PATIENCE DUE TO WORST SERVICE OF LOCAL IFB OFFICE, FROM THE PAST TWO MONTHS MY MACHINE KEPT REPAIR AND DUMPED AND SPARES NOT PROVIDED TO ME. I REALY FELT THAT IN MY LIFE NEVER GO FOR IFB PRODUCT AND I AM ALSO ADVISING MY SURROUNDINGS, FRIEDS AND RELATIVE TO NOT GO FOR IFB ANY PRODUCT. LET ME...

Dear Sir/Madam, I own a an Exe+ washing machine no 5516 which is under AMC no 258179. My machine is out of order since 19.11.2014. for which a complaint was made. A rep of service centre attended on 21.11.2014. He informed us that our cabinet needed replacement and we are required to pay Rs 3700/- for it. We paid Rs 3700/- in cash on the same day and were given a cash memo no 1611 Book no 33 dated 21.11.2014. with an assurance that machine...

Hi, I have purchased a IFB washing machine on 29th November, @ HSR Layout, Bangalore Showroom. Ever after purchase day near to 5days nobody from Company or Showroom is coming to fix the washing machine yet. Even after so many calls there is no response from the Next showroom sales manager. Here is my ticket No:14371663, I got sms on last Saturday. Please return my money & take back your washing machine. I don't want any...

Hi, I have purchased a IFB washing machine on 29th November, @ HSR Layout, Bangalore Showroom. Ever after purchase day near to 5days nobody from Company or Showroom is coming to fix the washing machine yet. Even after so many calls there is no response from your Next showroom sales manager. Here is my ticket No:14371663, I got sms on last Saturday. Please return my money & take back your washing machine. I don't want any more...

On the date of 29/6/14 i have registered a complaint against the issue regarding the in-proper functioning of my IFB washing machine. The registered complaint number is 11524570. The complaint is that the drum was not working properly. I called the higher authorities regarding with the issue they gave me these 2 numbers([protected], [protected]) but i have'nt get any sort of help hands from your part. As when i bought this machine I paid Rs.2400...

Complaint No. 11764132. Cust ID: 1552279. outstanding for more than a month. Now, the machine was repaired as claimed by M/s Hitech Services, Kazhakootam and returned on 19 Nov 14. I checked it two days later on 21st Nov. The cleaning was totally unsatisfactory. I informed this to Mr Shagir -on 21st itself- who apparently is the owner of Hitech. He did not come. I contacted him atleast four times afterwards and each time he gave a fresh...

we purchased IFB clothes dryer Maxidry 550 on[protected] with customer ID 10579005. 0n 25th November some fumes came out from time setting knob .On the same day we gave complaint with complaint no14337781.It has been 5 days since we have registered our complaint but the servicing has not been done.Though we have kept calling the customer care everyday and also spoke to the manager, no one turned up till date.The servicing which actually had...

I bought microwave from your dealer in chandigarh m/s gupta electric co. On 13/11/2010, however this micro is troubling lot since purchase (Model no 25sc3.) I have already got it repaired twice as per your service engineer its megnetron are not working so he got it replaced with another since it was under warranty. So thy have charged only service amount was rs.250/- he advised to buy voltage stabilizer which is also bought from him only...

sir 6kg digital under amc has been expercng regular probs for the past 6 months. everytime it is set right it goes off within 2-4 washings. now the tech informs that it will take more than 3 wks to set it right as the spares are not avlble and in addn it will cost another rs 2000 (almost the cost of amc) 1.of what use is the machine if i have to wait for 3 wks. what is the use of having amc. who will wash the clothes pl arrge for...

I called YASHRAJ ENTERPRISE(IFB Authorised Service centre, Zadeshwar Rd, Bharuch, (Gujarat State) for my IFB Elena deluxe 5.5 kg WM, as stopped frequently after started.Technician came & changed my water pipe, gave some powder to run etc.on dated 19/10/2014.Its Bill amounting Rs.1350/- only.(excluding the pipe cost).But not result, I called him again next day.He came, checked some functions & said he will come to take higher technician...

Respected Sir I have been long standing customer to your good self and I had bought IFB Washing Machine and dish Washer of your said company.I have been in your annual maintenance contract and the AMC serial No.0018855.Franchise Name HOME SERVICE, Chennai I would like to state that Neptune Washing machine under your annual maintenance contract is not working properly and this was brought to the notice of your service department in Chennai...

IFB - IFB washing machine is faulty & needs replacement on Nov 21, 2014 We bought IFB fully automatic washing machine since its purchase we have faced problems in the machine & it has gone worse. Machine is under 4 yrs warranty, several visit of executives have come in but of no value, rather now they are not picking up the phone also. Kindly help to get the refund or replacement. Lily khanna [protected]...

Dear sir/ Madam I am L. Anantha Rama krishnan, residing in Anna nagar, Chennai. Day before yesterday, (26/11/2014) we have received a call from IFB asking our permission to send the service engineer for the AMC service. We agreed and the person came for the service. He de assembled all the parts and checked for any blocks and scaling. Finally he did chemical washing. During deassembling he did n't put the spring in the rubber sleeve...

I have bought 10 packets of dishwasher - but due to unavailability only 5 were delivered on 17/11 & Mr. Manikandan (who delivered the packets) informed it will be delivered the next day. It is 10 days now I am yet to get the product. Repeated calls just say that will have it delivered immediately in vein....

Dear team ifb, My nightmare started when i purchased a washing machine for inr 35, 100 (8kgs senator aqua sx) on the 23rd of November, 2014 from sargam electronics, sector - 29, gurgaon. I enquired from the dealer, if i can buy a stand from his shop. I was told by the dealer that i can Purchase the stand from the market and on the same machine can be installed. I bought the same for inr 900. An installation person (Mudit...