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Updated: Apr 7, 2025
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R
renikuttan
from Bengaluru, Karnataka
Oct 18, 2014
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Worst service from IFB for Washing Machine.

Address: Bangalore, Karnataka

Hi, I have raised a complaint regarding my IFB Washing Machine on 07th Oct 2014 (Complaint no:[protected] I have not received any calls from IFB service center. So after a few days again I contacted Customer care, they told that the issue got resolved and the ticket has been closed. I told them to re-open the ticket since nobody contacted or fixed the issue. After a few days "again" I contacted customer care, this time also they told...
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abhishek2302
Oct 18, 2014
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service issue

Address: Patna, Bihar

Hi, This is regard with the world class service being offered by one of the pioneers. I have been using three washing machines of IFB since 2011 and WAS very happy with the performance of the machines. Recently around 20-25 days back my one of the machine stopped functioning. We registered a complaint : 13804356 and some eng inner visited the site and confirmed that a part went faulty that needs to be replaced. He asked for...
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ChethanaGR
from Bengaluru, Karnataka
Oct 17, 2014
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Absolutely unacceptable service level

Address: Bangalore, Karnataka

It has been 3 months now o[censored]s calling IFB washing machine and the technician indicated that the ball bearing of the drum has worn out within the first 2 years o[censored]sing. The 100% warranty for IFB machine is still in place and they just not responding to our calls and are not fixing the issue. this is absolutely unacceptable especially when a commit is provided by IFB. Ticket number is 13373858 logged in on July 18, 2014. not sure of...
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Yedusailaja
from Jayamkondacholapuram, Tamil Nadu
Oct 17, 2014
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Careless service towards customers

Hi sir We have given complaint 2weeks back but no one respond to it. On 13 of this month they called us nd said tomarrow u vl cum. We waited for 3 days but no one came. Again we called to ur toll free numb they said that ur complaint has cancelled. This is the way ur company is responding to customers....
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ssrilatha
from Chennai, Tamil Nadu
Oct 16, 2014
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neptune dishwasher

Address: Chennai, Tamil Nadu

My dishwasher is having problem. It is on an extended warranty product about 3 year old. Service people came on 30th August 2014 from Sri Sai Home Care Teynampet for asking for maintenance service and ran the machine with Descal. Halfway through that The engineer claimed there was smoke and asked us to log a service call. We had lodged the service call on toll free number. Two people came and then said they do not have a particular spanner...
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kameswara rar p.v
from Rajahmundry, Andhra Pradesh
Oct 15, 2014
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dishwasher[zephyr sx] is not working from 10-09-2014

Address: East Godavari, Andhra Pradesh

MY DISH WASHER IS NOT WORKING FROM[protected]. ON[protected], I LODGED A COMPLAINT TO THE CUSTOMER CARE[TICKET NO:13766355]. ON[protected], TECHNICIAN VISITED MY HOUSE AND INSPECTED THE DISH WASHER. HE TOLD ME THAT A PART OF THE DISH WASHER HAS TO BE REPLACED.HE TOLD ME THAT HE WILL VISIT AGAIN AFTER HE RECEIVED THE PART FROM COMPANY. AGAIN ON[protected], I LODGED THE COMPLAINT TO THE CUSTOMER CARE.ON[protected], THE SAME TECHNICIAN CAME...
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Drabdulla Nadukkandy
from Thiruvarur, Tamil Nadu
Oct 15, 2014
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not working

Address: Kozhikode, Kerala

my first complaint was on 29.09.14 complaint number 11784163. the mechanic came repaired some thing. .Machine worked for one day and stopped working afterwards. Since the machine is not working I have informed the matter to the mechanic.he visited my house.He told me that some parts are not available with them and they will get it soon.It is more than ten days back.Nothing happened afrewards. I have complained again on 14.10 14 and the...
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Thillai Ganapathy
from Surat, Gujarat
Oct 14, 2014
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Washing machine problem not rectified for 70 days

Address: Chennai, Tamil Nadu

It is really pathetic service I come across in My life time.My washing is not working i filled a complaint 2 months before they responded by complaint after 20 days they send one guy he just saw the fault and informed technical guy will come and fix the problem and the technical guy came to home after 20 days and he told he doesn't have the goods with him and he told he will back tomorrow he is not back for another 10 days again we called...
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Kishoredot
from Mumbai, Maharashtra
Oct 14, 2014
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No Resposne from IFB for my waching machine problem

Address: Guntur, Andhra Pradesh

My IFB watching machine has stopped functioning so filed a compliant on 8th October with compliant number: 13978308. I have followed up 4 times with customer care so far and every time they say they will escalate it to up line and their guys turn up on the same day. But in reality its FALSE. I even contacted the service person directly (Prasad - [protected]) but no luck. I have now the feeling that I SHOULD NOT HAVE buy watching machine from...
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Shagun Sinha
from Gurgaon, Haryana
Oct 13, 2014
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No response after numerous complaints

Address: Bangalore, Karnataka

IFB must be the only company in this world who generates a complaint ticket and then closes the same without knowing the problem has been resolved or not . Customer's satisfaction or dissatisfaction has no meaning to them . My washing machine stopped working on 26th August and hence a complaint registered on the same day vide number 13648355 . The matter is not resolved yet the closure of complaint took place without our knowledge . Once...
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sprasoon
from Indore, Madhya Pradesh
Oct 13, 2014
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No response in 4 days after raising the complaint for Washing machine

Address: Indore, Madhya Pradesh

Hi, I have raised a complaint on Friday morning(10 Oct 2014) as the tap of my Washing Machine Eleana DX has been damaged. But still not there is a call back from your technician. I have raised the concern 3 times over toll free helpline, but no updates from them as well. Also they do not provide and complaint number as well. Please help me with this ASAP....
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subashcdash
from Bhubaneshwar, Odisha
Oct 13, 2014
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Service Provider

Address: Khordha, Odisha

Dear Sir, We Have complain again and again But from your side there is no respond so we are facing much more problem in our office. Its also Hampers your reputation. So Please Lookout the matter and obliged. Thanking You With Regards Sonu Commercials (P) Ltd Bhubaneswar [protected]...
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P
pavankoppu
Oct 13, 2014
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IFB Microwave Oven is not getting heated

Address: Hyderabad, Andhra Pradesh

I had purchased a IFB Microwave oven in Hyderabad (Model - 17PG2S) in Mar 2012 and it costs around 4000/- at that time. Microwave oven stopped heating from past 2 days, and I had called the technician. The technician said the transformer it would cost Rs.2100 atleast to get this fixed at IFB Service center. IFB is giving 3 year warranty on parts which are cheap. The actual expensive part of the microwave oven does not have an warranty. Instead...
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nikhil shalini jain
from Gurgaon, Haryana
Oct 13, 2014
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microwave model number (23bc3) complained on 23 aug 2014 not fixed till yet

Address: Jaipur, Rajasthan

Need to inform you that I have complained(complain number:[protected] on 23 AUG 2014 as my Microwave is not working due to some internal problem. First I have complained on 23 AUG 2014, then from the Service Center on of the Guy came at my place, he checked out what's the problem and told me that one of the part is damaged, and whenever the part will come they will come and fix it. But after 2 weeks, I again called Customer Care to track...
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csekhar086
from Hyderabad, Telangana
Oct 12, 2014
Jul 22, 2023
This thread was updated on Jul 22, 2023
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Poor Service and no response to customer complaint

Address: Hyderabad, Andhra Pradesh

We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting huge noise from machine so we have raised a complaint #13886300 Dated : 27th Sep 2014. Next day technician turned up and examined the machine and said they need to replace one of the part, which he said he will do next day. But, till now no one turned up to replace the part. We (customer) were tracking the complaint daily and no one are...
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venkatakrishnasr
from Bengaluru, Karnataka
Oct 12, 2014
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Washing machine Senetor

Address: Bangalore, Karnataka

Dear Sir, Reference to my complaint no.13947462 lodged on 05.10.2014 & my customer ID no-2672308 about leakage of water inside the washing Senator6KG machine & machine will stop when it comes to additives.Custo*PHP Spellcheck Trial* care persons informed that they will send the service engineer with in next2 working day.Till today company has not taken up the complaint. I have called up twice to customer centre &...
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bda_alagiri
from Eraniel, Tamil Nadu
Oct 12, 2014
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no service even after so many mail and reminder from IFB goa office and IFB chennai corporate office

Address: Madurai, Tamil Nadu

Ticket number[protected] Me To [protected]@ifbglobal.com Oct 6 at 1:33 PM My washing machine complaint ticket no:11688109 not been rectified. E 31106 no response after this. I made fresh complaint with toll free and they gave me another ticket number:1177445. Complaint not solved even after speaking with goa IFB office.Goa office floor supervisor Devosish promised me the compalint will be solved .A call from chennai corporate...
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S
sam.b
Oct 11, 2014
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Body for T2900. Lack of response from the manufacturer

Address: Kolkata, West Bengal

I have been using an IFB washing machine Model T2900 for the last 17 years. The body had to be changed twice during these years due to corrosion, against payment made as per IFB price list – but since 2013 even despite repeated complaints logged with the customer service I have not been able to get a replacement of the body, due to which I am unable to use the machine. If the body of this model cannot be provided, I request your...
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mohankumarbskrp
from Bengaluru, Karnataka
Oct 11, 2014
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Pathetic Service with my Washing Machince

Address: Bangalore, Karnataka

Dear IFB, Verdict : IFB service is completely unprofessional, unethical and worst..worst..worst..worst... I would not buy any IFB applicances in my lifetime(even if i get for free!!!) Disclaimer : My intension is not to influence anybody. This is true painful story with IFB service i have been experiencing since 14.09.2014 Complaint Number : Ticket 13790502 I have registered complaint on 14.09.2014. After so many...
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amit09dubey
from Aligarh, Uttar Pradesh
Oct 11, 2014
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regarding complaint for IFB Dishwasher

Address: Jaipur, Rajasthan

I have raised complaint for IFB Dishwasher and it has been one month since I have raised the complaint.It is not working anymore.We are facing a lot of problem but company is still not responding.There is no response so far. They have very poor service. They are closing the tickets without resolving the issue. I called the customer service on September 13th, 2014. The complaint number is 11799947 but they are not giving any satisfactory...
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