IFB Industries Complaints & Reviews

Hi, I bought a IFB microwave 30SRC1 and registered for a demo on 2nd Sep 2014, ticket number: 13784760. I recieved the SMS for a demo promptly, but NOT the service engineer. I had to take the first step to call them and ask why the demo is still not happend (3rd/4rd Sep). I tried reaching them for several days ... NO response !! Following are the serious problems that i faced 1) I called up the customer care and they gave me a number...

Registered the complaint # 13553971 on 12-Aug-2014 regarding the problem with digital board of the washing machine. Response from service agency was "part not in stock and will take 3-4 days for fixing the issue". After 3-4 days still the part is not available and I was told it will take couple of more days. Finally, after 17 days, the part came and when technician fixed it, it just didn't work. Agency told me that they have to try another...

Dear sir, with respect to my complaint no.13741141 dated 08 September 2014. and thrice talked on your paid customer care no. my complaint is yet to be resolved. each time they used to say it will be resolved with in 24 hr.and the most important thing is the person who has install the washing machine given his no. and said he is the authorized person whom i contact on 03 September 2014 said he will come next day and whose next day is...

My washing machine is under, AMC but from 30.8.2014 inspite of booking a complaint.. The fault has not been rectified. The intention of the service team is only to market their spare parts which does not cme under AMC. Taking customers for a ride.. Complain no. 11353087...a technical person came and he gave estimate for 1640 and he literally threatened us to buy a filter for rs3500. We denied, and complained to reg. sales rep. So he got annoyed...

Hi This is Naren form Tambaram Chennai. Regarding IFB washing Machine damage more than couple of times. during washing there was a abnormal sound and machine was moving and went and hit the wall . Same issue has been happened 1and 1/2 months ago and it was replaced, there is two stones one is on top side and another one has round one which has broken this time . since only my mom and servant and 2and 1/s years kid at home,...

Hi, I raised a complaint regarding my Washing machine two days before Ref# 11729304. called the customer care 39004321, no improvements. Called the service centre,[protected], no firm answers. I am part of your AMC, I am worried about my decision in buying a product from you guys. Since the day I bough i facing issues. Guys first streamline your services. Have a relaiable service people. I will ensure, my friends and family doesnt...

RIJO JOSE [protected]@gmail.com I bought a IFB convwction microwave oven model:20SC2 Microwave Oven, and it is not working now, which is in warranty period. I first complained by calling IFB Care on August 12, 2014 with complaint Ticket No: 11647364They gave me different phone number of different service centers in Calicut. I called the[protected] / 6060123 /[protected] / [protected] number .After calling frequently for more than 7-...

Sir, I have logged my complaint on dt[protected].By the name of Girish patidar Mandsaur (M.P.) for my washing machine, and ticket no 13564792 My Mobile no. [protected] is registered no. But, my complaint has not been resolve till now. I have remained many times, but no efforts have been seen. Only false assurance has been given to me. Technician Mr.Raju came after 10 days and Verified and told me to change some part of...

Dear Sir My IFB topload washing machine is not working properly as the program for washing for 43minutes stops inbetween and machine gets stopped. I made complaint on 27/08/2014 with my ticket no 11683207 and the technician came after 2days and verified and told me that the program board has to be changed and it will come only after 2days. But after 2days no one turned up and just closed the complaint ticket in your system. I called daily...

Sir, I have logged my complaint on dt[protected]. My complaint no is 13728863. But, my complaint has not been attended till now . I have remainded many times, but no efforts have been seen. Only false assurance has been given to me. I am very disappointed for bad service. Kindly attend my complaint urgently as early as possible. We are facing more problem . With Regards Vijay Bahadur...

In My IFB washing machine there is heavy vibration due to bearing damaged and machine is under AMC.. I registered a complaint with the company on 25 th Aug 2014 thro customer care number. and TICKET NO is 13640819 i also got a confirmation mail from ifbglobal that the complaint will be attended with 48 hours. I did not receive any call till 3 th Sep-14 and again i called them. They said within 24 hours the local service personnel will contact...

I have a IFB micro oven. I have valid AMC also for availing maintenance services. I have lodged a complaint about 3 months ago, for a minor nature of repair work to the service, centre at Nagercoil, Tamil Nadu, vide ticket no. 11572426. The defect is, ON/OFF touch button switch is not making contact, hence the entire unit is not able to be used. As spare was not available with them, they have recorded by themselves that the...

Hi, I had lodged complaint on 04th Sep ’14, Today being 09th Sep ’14, None from the IFB team bothered to call back and correct the status of IFB Dryer .Every day i spoken customer number I post spoke to samiksha IFB Representative, He had promised to resolve today 09th Sep, Today, But, i was not surprised, I did not get response till after noon, When I called up Magdalin, again to my surprise call was answered...

In My IFB washing machine there is heavy water leakage from the cabinet. I registered a complaint with the company on 4th Sept 2014 thro customer care number. and i also got a confirmation mail from ifbglobal that the complaint will be attended with 48 hours. I did not receive any call till 8th and again i called them. They said within 24 hours the local service personnel will contact and set right things. Till today i have neither received...

I Own an IFB Digital 6 kg washing machine purchased 4.5 years ago. Warranty for 4 years expired recently.Gave service call on 11.07.14. Service rep visited and told to replace machine as the model is no longer in production. When i resisted that such costly machine cannot be replaced in 4 years i was told that there is a conversion kit for the PCB and it will cost 5500rupees. I agreed . Next day i got call from IFB Kochi Kerala telling that...

IFB not providing service directly closing the complaints I have registered the same complain more than 4 times, but no service is provided and they are closing the complains directly and send the message on the registered complain. i have recently done the AMC for 2 Years and now they are not providing service, they are not listening to the customer I have registered in IFB with [protected] this mobile number as a "Laxmanbhai Keshvani"...

Dear sir I, myself Mrs Abhyankar am using IFB dish washer for last 3 years . I am very glad to say that dishwasher of your co. is very nice and it is very helpful to my family. From last week the machine is showing F1 error and used to stop working temperarily. I registered complain with Pune customer service centre. A man (Mr Rahul) came next day, he couldn’t solve our problem. But machine started working that day. But on next...

I have IFB Serena 5.5 liter washing machine. It has been six years since I purchased the machine. Every 6 months once the machine will come up with one or the other problem. When customer care is called, they send people who force to buy accessories such as water purifier and all, but even after installing those products, machine continues to give trouble. This time when my machine's drain was not working I called customer care and the response...

I have purchased a Microwave Oven online, the order[protected]. I called the customer care for demo, got the request no.13649037 on 26thAug 2014. Which was cancelled without demo and again I have contacted the customer care on 6thSep 2014, ticket no.13732903. So for its unattended.I have got the Area service person mobile no. [protected] called multiple time for demo, which is unattended so far. I could not understand for a demo, is...

The washing machine was not working so we called IFB customer care and a technician was sent on the same day which was friday, He checked and said the silencer of the machine was broken and he had to repair it. Actually the problem was that the knob rotating and it was always at the start and was not moving to the end. When we said the problem was something else he insisted that it was the silencer and made us take the insurance and took...