IFB Industries Complaints & Reviews

Sir,
I regret to take note of your apathy and poor service in attending a complaint I lodged[protected] for my microoven on 17th. Despite my call on each successive day thereafter there was no response. I already have an Annual Maintenance Contract which ends in December 2014 and there appears to be a breach of contract from your side when the complaint still remains unattended. It seems that the IFB doesn't bother about after...

I have purchased a IFB washing machine recently and The service Center person charged me Rs 4600/- which he forced my Wife to buy many extra items. They told that Water Filter is mandatory which will make hard water to soft. Else it will harm the Washing Machine. When I enquired the Retailer they told me that all are inbuilt and not needed. I have called them and asked them to return the money and take items back on the same day......

Complaint ticket no 11651143 booked 10 days ago. 1) Complaint could not be logged on for whole day due to server problem.They had refused to take my complaint over phone 2) The call was attended after a week.They gave a lame excuse. 3) The problem was identified.Timer is gone and require a replacement. cost about Rs. 2500. It was caused by some problem in Cut-out.We have not noticed any short circuiting in cutout. IFB is insisting on purchase...

Dear sir... Im P.Mahender Reddy resident of Warangal dist. Telangana. I have been using IFB front load (Senetor dx )model num:[protected] from the past 3 years.I have faced a numerous problems with the machine since the day of my purchase. It takes forever to wash a minimum load, from the error codes.Every time I call the IFB care the service center guy would come out that the prob will not duplicate again.Finally after months of...

There is a water leakage problem with the IFB Washing Machine (Model Elena). We contacted the customer care centre numerous times but no one is taking a responsibility to fix it. 12/08/2014: Complaint logged with their customer care number who informed that the Tech will be visiting. We mentioned that the tech should come post 6pm and call before coming. 14/08/2014: Technician turned up before calling and that too around 2pm whereas...

I have registered my complaint on 12.08.2014 and my ticket no is 11648298 . My customer no is 3588261. my washing machine is not working well, when we switch on the machine it goes on washing, and does not stop automatically after completing the cycle and water is also leaking from the inside...

We have registered a complaint 2 months back.And a fter repeated reminders a service technician attended and informed us that a rubber ring is tobe replaced.He asked us to once again rtregister complaint and promissed to attend on receipt of spare part from company. Though we used to call him several times, he never bothered to attend us. We contacted the service centre here and every time they promissed to send the technician. The technician,...

Hello, I called IFB Support office for new connection. The support person informed me the technician will come your home within 48 hours. But the technician person not came more than 10 working day. When I call the service person they saying the person will come today and tomorrow. They are not responding and respect costumer's feeling. The worst customer service providers this IFB,...

Permanent Customer No: 2844567 First Complaint/Ticket No: 13249474 dtd 30.06.2014 (Status: complaint closed without my consent) Second Complaint/Ticket No: 13494879 dtd 04.08.2014 (Status: complaint closed without my consent) Third Complaint/Ticket No: 13564433 dtd 14.08.2014 (Status: Open) Sub: Replacement of 8 KG Digital Direct Drive washing machine (SR No: 060147) Dear Sir/Madam, I had purchased 8 KG Digital Direct Drive...

Respected Sir, Myself Nitesh Agarwal, I purchased SERENA 5.5KG ON 12/05/11 with 4 year warranty. Presently my washing machine drum belt is not working. Please send someone to check and rectify the problem. My contact details are as below: Nitesh Agarwal Add:- 410/17 Prem Ganj, Sipri Bazar Jhansi, U.P. 284003 Mob:- [protected] [protected]...

Sir, We purchased the washing machine (Model: Senorita Aqua SX 6KG) on 1st November, 2013 from Bedi Electronics, Ludhiana but that was the wrong choice to opt for IFB without going through online survey. Till date we are receiving lot of problems. First of all, door open problem was shown on the panel, which was not solved by the technician. This problem is still there and we have to hold the gate tight for about 4-5 min till the machine...

This is to inform you that my washing machine shows error and doesn't work properly. The service member said that its the problem of pcb. It has been more than a month receiving any message from them. From past 2 years I have spent more than 10, 000 Rs which I think is more than its value. It has been annoying me. I am sorry to say that I have lost hope of your company ""IFB""....

Complaint number 13511884 not fixed since 06 Aug 2014 - IFB Diva Model Customer Id: 3705203, (Under Annual Maintenance Contract) 1. Harassment: IFB does not seem to have the ability to attend to the call within 24 hours. IFB Technician not attended the call after more than 24 hours as on till date also lots of pleading to Customer Care Service[protected]/[protected] 2. On 08th Aug 2014, Ms Jyoti ([protected]) committed sending Technician...

I brought IFB Washing m/c Last Year in SELLAMANI & CO Ambatture Chennai..Yesterday (on-13.August.2014) My wife dress washed (at 2.30pm) After 5.30pm she is working in kitchen heavy sound came from house (burst sound) After she was searched found SENORITA SX 6kgs 1000Rpm Front door glass broken condition and glass piece spillage in sround Hall.Already My boy Baby (6 Month old) Sleeping in hall.(Above detail sharing in my phone call that...

Dear Sir, My Permanent Consumer Code is 10674914 & AMC (Annual Maintenance Contract) No. 288643 Dt. 11/6/14, and I made a complaint to your call centre on helpline no 39004321 for my washing machine 1.) Running Noisily 2.) Faulty Programming on 8/8/14 vide ticket no 13524410, consequently IFB Representative, Mr Rajesh Telephone No. [protected] visited and inspected the machine on 9/8/14 and assured that the problem would be rectified...

I bought ac 3 months back and its the third time i am lodging a complaint about the problem i am facing regarding its cooling. A week back ifb representatives came to fix the problem and told me that the gas is leaking because of loose valve. And now again after a week ac is not at all cooling.


Whta kind of service is this? Ifb people dont come on time. They delay. And ultimately do not resolve the problem....

sir/madam i am from aligarh (up) . i have baught a washing machine of your company 9 to 10 year before .it didnt create any problem since than but this year in august i assumed a rapairing problem in the month of august then i contact your aligarh service centre. they sent a worker (mr. gaurav) from there to make it work proper, he does worked on that by saying that "it need some tools in it to be repaired and given the list of some tools"...

I have digital direct 7 kg IFB washing machine in warranty period. Machine is not working for last 7 days. I have booked complaint at customer care on 7. 8.14. Done reminder calls on 9.8.14 and 12.8.14. My complaint no is 13517646. Despite reminding multiple times, call is not being attended, also my call is not being forwarded to higher officials on request at customer care. This has previously happened twice earlier in Bhopal....

Sir, The complaint was lodged with the customer care department on the 14th of July and so far no result. Complaint number is 13342382. The machine is under AMC and is valid till December 2014.. Last week, i went to their factory and gave complaint, Spoke to venkatesh. He said he will resolve the issue. Later on the same day, one of the person called on the phone and said that he is from IFB and will refund the AMC amount and cant service...

Ticket No. 13480145 dated 1st August 2014. Still problem not solved as of today 12th Aug 2014.
Every day I follow up with your service company ( Excelent Sevice Center) to get the standard answar, the parts has not reachjed us, we will get it by this evening, and will be fitted by engineer tomorrow.

The tomorrow has not yet come. Does not know why this care less attitude of your service partners, or IFB does not care...