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Updated: Apr 7, 2025
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IFB Industries reviews & complaints page 263

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A
athar parvez
from Ahiri, Maharashtra
Aug 29, 2014
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washing machine is not in working condition

Address: Aligarh, Uttar Pradesh

My washing machine has not in working since last two years, no complaint attend bye service centre& dealers my home address is 13- pahasu house, civil lines aligarh. up and E -mail ID :- ap . alig @gmail.com, mob no. [protected], [protected]...
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N
nikoo
from Kolasib, Mizoram
Aug 29, 2014
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Request for repair / ref. Confirmation td_ifb crm - 13519918dtd. 07. 08. 14, for washing m / c / senator. ,

Address: Ludhiana, Punjab

Dear Sir,

Following communications shared with them is enclosed here with your kind reference.
Regards.MANJEET S.Mob.0-[protected]

To [protected]@ifbglobal com Aug 28 at 2:59 PM
Kind Attn: Mr.BIMAL SORENG.
Do you justify it?Neither your local team /Duke Service Center are on phone nor you are replying, insipte of daily follow-up.We shall wait your reply till evening, failing which,...
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E
ermonga
from Jaipur, Rajasthan
Aug 28, 2014
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Microwave Oven Complaint not attended Twice

Address: Gautam Buddh Nagar, Uttar Pradesh

I have IFB Microwave Oven(I still regret, why I purchased IFB). I have given complaint 3 times since 18-Aug-2014. But to my surprise, their Service center person call and set up a time and did not reached and when I called him, he switched off his cell. I complained this thing to them, they says your ticket is closed from Service center side, when I narrated the same they raise 2nd request to which I still waiting a response. Vishal ...
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S
Sunil Kumar Murmu
from Delhi, Delhi
Aug 28, 2014
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warranty

Address: Lucknow, Uttar Pradesh

I have been purchased a Washing Machine on 24.9.2011.When IFB commissioned it, he committed for 4years warranty along with documents. But at this time IFB Lucknow said that the warranty of this machine has been expired. I have all documentary proof regarding this.I am facing this problem since 4 months. I have a complain but he does not attend. Please suggest me why should not go to consumer court. Thanks. Sunil Kumar Murmu C-132/2...
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Pranay bhosale
from Tanuku, Andhra Pradesh
Aug 27, 2014
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Complaint regarding service

Address: West Godavari, Andhra Pradesh

I have my complaint with my washing machine.I already approached customer service more than 10times but nobody is here to solve the complaint. Here are my ticket numbers[protected] on aug 11th and 13624994 on aug 23rd. Im calling every one. But no body is responding. Kindly note plzz give me the service and this is worst service i ever faced....
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S
Shaine Pillai
from Mandya, Karnataka
Aug 26, 2014
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IFB Dryer

Address: Dakshina Kannada, Karnataka

The IFB dryer i have was not working properly for which i called your service People.An IFB service engineer looked at it and reset the safety button, told me its working fine, took the service charges and went away.The Problem was not rectified for which i had to call hi again a day later.He looks at it and tell me that a switch has to be changed for which the spares have to coe fro the copany.this happened 3 weeks back.I have been calling...
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S
swfranklin
from Suchindram, Tamil Nadu
Aug 26, 2014
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Problem not resolved

Address: Kanyakumari, Tamil Nadu

I have purchased a new IFB Elena Aqua VX washing machine on 4-7-2014 from Sundar Radios, Marthandam, Tamilnadu. My customer ID is 3933006. Immediately after the completion of Demo by the service person from IFB, on the very first day of working of this newly purchased washing machine, the machine was stopped. I informed this to the customer care and after continuous calls made by me, the service person attended the problem and partially cleared...
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B. K. SARKAR
from Sambalpur, Odisha
Aug 26, 2014
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Poorest Service

Address: East Singhbhum, Jharkhand

I have an Elina washing machine of IFB which is under AMC vide no. JSR/2460 dt.09.02.2013 and valid till 08.02.15. It developed a problem of water leakage and the complain was lodged on 21.08.2014 with your call centre vide no.10151013. Regret to inform you that till date ie. 26.08.14 the service has not been rendered. I followed up with your call centre as well with your local office but of no use. Situation is that for last 5 days I am...
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SANT RAM VERMA
from Bulandshahr, Uttar Pradesh
Aug 26, 2014
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Washing machine repairing

Address: Allahabad, Uttar Pradesh

Mycomplaint ticket no is 13591710 the engineer come &do some work &say some part is not with him he took me chaque rs. 4157=00 &ask 2390=00 for cash payment his mobile no is [protected] he not come bace i belong to allahabad uttar pradesh....
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T
techzone
from Erode, Tamil Nadu
Aug 25, 2014
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Washing Complaint

Address: Erode, Tamil Nadu

Dear Sir/Madam, I had purchased washing machine (SR No: 122767) from Unilet showroom at Erode. Unfortunately, the item does not function at all or not working often. In past 5 years I had repaired my washing machine more than 6-9 times for various major manufacturing issues. I have read through all the details within the accompanying instruction manual supplied along with the washing machine as well as worked through the various trouble...
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Saritha Manesh
from Bengaluru, Karnataka
Aug 25, 2014
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Very Poor Customer service and ineffective management

Address: Bangalore, Karnataka

Registered a complaint with IFB service centre on 19th Aug and it took 2 days for a representative to come back and check the same.This was after repetitive call backs to the customer care.Each time they give us some technicians number, which is swtiched off most of the time.I dont understand how Mr senthil can keep his phone switched off during working hours.No calls from any department regarding the status of the spare parts.The technician...
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K
kenaz
from Bengaluru, Karnataka
Aug 25, 2014
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ripped off my working condition washing machine and also took away my umbrella !

Address: Ernakulam, Kerala

I had an issue with my IFB washing machine, it all of a sudden started to make weird noise but yet worked with lesser load so i continued to use it (with low load weight), and called up the 'authorised' service center guys.. After 8 days of repeatedly calling and requesting them to come and repair... it they came quiet late on the 8th day.. and ripped out the machine to see what the problem was.. and said the barring has to be changed...
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R
rbaarna
from Ranchi, Jharkhand
Aug 25, 2014
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Fake Service Centre i Jammu (J&K) India

Address: Jammu, Jammu and Kashmir

Dear Sir, I have called IFB service centre Jammu on[protected] few days back for general service and getting Protecta but no one picked the phone. Then I searched on google IFB service centre Jammu and found two numbers [protected] and [protected]. I called [protected] and asked is this IFB service centre Jammu they replied yes . The I told that I have to service my washing m/c . They came within hours after asking address. They charged...
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K
KUmarao
from Bengaluru, Karnataka
Aug 23, 2014
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Complaint Number - 13475942, E 16071 - Washing Machine

Address: Bangalore, Karnataka

In spite of continuous calls to Area Manager and Service Engineer, the above complaint has not been resolved till date. My address is K.Uma Rao, 115, Rohini, Vittalnagar, Near ISRO Layout, Bangalore 560078 Washing Machine - Senorita Plus, Sl No: 0871, AMC valied from 08/01/2013 to 01/01/2015 AMC Franchise taken by Whitewoods...
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M
mukkundi
from New Delhi, Delhi
Aug 23, 2014
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unsatisfactory service & overcharging

Address: New Delhi, Delhi

1. refer my complaint nos 13561534 and 13621209. 2. i had registered a service request to resolve noise from my senator washing machine on 13 aug. one mr Naveen from off beat services attended to the complaint only on18 aug. he charged rs 4550/-(infact said will charge less if it was taken as a personal repair & not from IFB. but we insisted on company repair). 3. the washing machine totally stopped working. Mr Naveen has stopped attending...
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A
asifajm
from Dhaulpur, Rajasthan
Aug 23, 2014
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Complain regarding not servicing of Air conditioner

Address: Ajmer, Rajasthan

I was purchase an AC from your local dealer at Ajmer City from Surabhi Electronic in the month of March 2014. I submit a request on the website of IFB for free service, they told me to contact local dealer. I contacted with the local dealer in the months of July and August 2014 for two times regarding free service. The company assured me for free three services in a year but, it is very surprising that no one come for the same. The company...
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I
iiansari
from Mumbai, Maharashtra
Aug 23, 2014
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Charged excess not refunded balance amount

I have lodged a COMPLAINT regarding certain problem in my IFB washing machine on 27th, July 2014. to the company on phone and my complaint no. is13439931. The technician from DATAR service DOMBIVALI [AN AUYHORISED ASERVICE CENTRE] has collected wrongly an amount of Rs. 2000.00 for replacing the motor. Since the motor was in working condition I cancelled my order and asked for refund of money after deducting his service charges. The payment...
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A
AnuGhosh
from Bengaluru, Karnataka
Aug 22, 2014
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service quality

Address: Bangalore, Karnataka

I am in possession of a washing machine, dryer and a dishwasher and have annual maintenance contract for the dishwasher and the washing machine. A month back I had a serious problem with the water controller of the washing machine and had a very hard time to finally get it rectified despite the maintenance contracts. There was a huge irresponsibility from one of the mechanics who were sent. He was rude and left the problem worse. Subsequently,...
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A
Ashik Appanna
from Mysore, Karnataka
Aug 21, 2014
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Bad backup service.

Address: Kodagu, Karnataka

Dear Friends and prospective customers,
I am writing this with such disappointment about the IFB backup service team.
I have placed a complaint about the fault in my washing machine on August 2nd vide Docket no: 13484423.
The response from the Hunsur office in Mysore area, Karnataka has been pathetic. They admit to have first sent a unqualified personnel who claimed the mother board is faulty.
After much...
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J
jojokaku
from Dewas, Madhya Pradesh
Aug 21, 2014
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non compliance of ifb on complaint

Address: Indore, Madhya Pradesh

We purchased microwave oven(IFB) 30 LITRES ON 30 th December 2011 from a reputed shop here in Indore. soon after the purchase, problems started in the form of the oven not working. we lodged a complaint with the ifb helpline where we were promised a technician to attend to the problem in 48 hours & a ticket was generated. 7 days have passed & we are yet to receive any services ....
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