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IFB Industries Complaints & Reviews

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Updated: Jan 31, 2025
Complaints 6879
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5639
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IFB Industries reviews & complaints page 264

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N
nitesh@jhs
from Uttiramerur, Tamil Nadu
Aug 15, 2014
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machine is not working

Respected Sir, Myself Nitesh Agarwal, I purchased SERENA 5.5KG ON 12/05/11 with 4 year warranty. Presently my washing machine drum belt is not working. Please send someone to check and rectify the problem. My contact details are as below: Nitesh Agarwal Add:- 410/17 Prem Ganj, Sipri Bazar Jhansi, U.P. 284003 Mob:- [protected] [protected]...
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mpreet78
from Chandigarh, Chandigarh
Aug 15, 2014
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Complaint registered on 2nd August, 2014 but not solved yet

Address: Ludhiana, Punjab

Sir, We purchased the washing machine (Model: Senorita Aqua SX 6KG) on 1st November, 2013 from Bedi Electronics, Ludhiana but that was the wrong choice to opt for IFB without going through online survey. Till date we are receiving lot of problems. First of all, door open problem was shown on the panel, which was not solved by the technician. This problem is still there and we have to hold the gate tight for about 4-5 min till the machine...
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bhatakshay007
from Muluppilagadu, Kerala
Aug 14, 2014
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Complaint on pcb

Address: Kasaragod, Kerala

This is to inform you that my washing machine shows error and doesn't work properly. The service member said that its the problem of pcb. It has been more than a month receiving any message from them. From past 2 years I have spent more than 10, 000 Rs which I think is more than its value. It has been annoying me. I am sorry to say that I have lost hope of your company ""IFB""....
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Ajeetram
from Indore, Madhya Pradesh
Aug 14, 2014
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Regarding complaint not resolved from 8days.

Address: Indore, Madhya Pradesh

Complaint number 13511884 not fixed since 06 Aug 2014 - IFB Diva Model Customer Id: 3705203, (Under Annual Maintenance Contract) 1. Harassment: IFB does not seem to have the ability to attend to the call within 24 hours. IFB Technician not attended the call after more than 24 hours as on till date also lots of pleading to Customer Care Service[protected]/[protected] 2. On 08th Aug 2014, Ms Jyoti ([protected]) committed sending Technician...
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jayapalc10
from Mumbai, Maharashtra
Aug 14, 2014
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Front door glass broken (heavy burst sound)

Address: Chennai, Tamil Nadu

I brought IFB Washing m/c Last Year in SELLAMANI & CO Ambatture Chennai..Yesterday (on-13.August.2014) My wife dress washed (at 2.30pm) After 5.30pm she is working in kitchen heavy sound came from house (burst sound) After she was searched found SENORITA SX 6kgs 1000Rpm Front door glass broken condition and glass piece spillage in sround Hall.Already My boy Baby (6 Month old) Sleeping in hall.(Above detail sharing in my phone call that...
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Neena Masih
from Gurgaon, Haryana
Aug 13, 2014
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My Complaint is Not Attended

Address: New Delhi, Delhi

Dear Sir, My Permanent Consumer Code is 10674914 & AMC (Annual Maintenance Contract) No. 288643 Dt. 11/6/14, and I made a complaint to your call centre on helpline no 39004321 for my washing machine 1.) Running Noisily 2.) Faulty Programming on 8/8/14 vide ticket no 13524410, consequently IFB Representative, Mr Rajesh Telephone No. [protected] visited and inspected the machine on 9/8/14 and assured that the problem would be rectified...
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akrat
from Agra, Uttar Pradesh
Aug 13, 2014
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1.5 ton split ac is at its worst.

Address: Bulandshahr, Uttar Pradesh

I bought ac 3 months back and its the third time i am lodging a complaint about the problem i am facing regarding its cooling. A week back ifb representatives came to fix the problem and told me that the gas is leaking because of loose valve. And now again after a week ac is not at all cooling.


Whta kind of service is this? Ifb people dont come on time. They delay. And ultimately do not resolve the problem....
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AYAZ SHAKEEL
Aug 13, 2014
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regarding misbehavior of an employee of IFB.

Address: Aligarh, Uttar Pradesh

sir/madam i am from aligarh (up) . i have baught a washing machine of your company 9 to 10 year before .it didnt create any problem since than but this year in august i assumed a rapairing problem in the month of august then i contact your aligarh service centre. they sent a worker (mr. gaurav) from there to make it work proper, he does worked on that by saying that "it need some tools in it to be repaired and given the list of some tools"...
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malli37
from Ratlam, Madhya Pradesh
Aug 12, 2014
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IFB customer care complaints are not attended in Bhopal despite multiple reminders

Address: Bhopal, Madhya Pradesh

I have digital direct 7 kg IFB washing machine in warranty period. Machine is not working for last 7 days. I have booked complaint at customer care on 7. 8.14. Done reminder calls on 9.8.14 and 12.8.14. My complaint no is 13517646. Despite reminding multiple times, call is not being attended, also my call is not being forwarded to higher officials on request at customer care. This has previously happened twice earlier in Bhopal....
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secondsvk
from Hyderabad, Telangana
Aug 12, 2014
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Service registered on 14 july

Address: Bangalore, Karnataka

Sir, The complaint was lodged with the customer care department on the 14th of July and so far no result. Complaint number is 13342382. The machine is under AMC and is valid till December 2014.. Last week, i went to their factory and gave complaint, Spoke to venkatesh. He said he will resolve the issue. Later on the same day, one of the person called on the phone and said that he is from IFB and will refund the AMC amount and cant service...
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dsatyajit
from Barmer, Rajasthan
Aug 11, 2014
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IFB - Please choose right kind of service partner, not to loose valuable customers

Address: Gurgaon, Haryana

Ticket No. 13480145 dated 1st August 2014. Still problem not solved as of today 12th Aug 2014.
Every day I follow up with your service company ( Excelent Sevice Center) to get the standard answar, the parts has not reachjed us, we will get it by this evening, and will be fitted by engineer tomorrow.

The tomorrow has not yet come. Does not know why this care less attitude of your service partners, or IFB does not care...
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Balasubramaniam Veeraswamy
from Chennai, Tamil Nadu
Aug 11, 2014
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Washing machine. Complaint no: 11599273

Address: Chennai, Tamil Nadu

Customer ID: 1504289 I had booked a complaint on 25/7/2014 for repair of IFB Washing Machine (UNDER AMC FOR 2 YEARS). Complaint no: 11599273. On 30/7/2014 the complaint was attended and was solved initially. (A component namely MCU of the machine was changed) The next day, had the same problem and contacted the IFB person. Again a complaint was booked on 01/08/2014 and it was registered as an incidence E15271 according to the reports...
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srihari gangam
from Hyderabad, Telangana
Aug 9, 2014
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IFB washing machine problem

Address: Hyderabad, Andhra Pradesh

washing
machine problem our ID:3121623, ramesh mukkawar


purchase date:[protected], 1st compliant:[protected]
(compliant No:8017161), 2nd compliant:[protected] compliant No.:[protected]rd
compliant:[protected] compliant No.:[protected]th compliant:[protected]
compliant No: ) 5th compliant:[protected] compliant No.:[protected]th
compliant;[protected] compliant No.:[protected]...
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srihari gangam
from Hyderabad, Telangana
Aug 8, 2014
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washing machine problem

Address: Hyderabad, Andhra Pradesh

purchase date:[protected],
1st compliant:[protected]compliant No:8017161),
2nd compliant:[protected] compliant No.: 1002311)
3rd compliant:[protected] compliant No.:[protected]
4th compliant:[protected] compliant No: )
5th compliant:[protected] compliant No.:[protected]
6th compliant;[protected] compliant No.:[protected]
7th compliant:[protected] compliant No.:[protected]
br...
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teny
from Bengaluru, Karnataka
Aug 8, 2014
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Very very bad service, customers don't buy IFB washing machine

We had some issue with our IFB washing machine. it's now close to two weeks after registering a complaint and then onwards every day we are calling the service people. They brought some part after one and half weeks of constant calling, kept it and went off saying that they will come later to fix it. The machine is not yet repaired. IFB may be the company which gives worst service to customers....
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Mohd.Shamim
from Allahabad, Uttar Pradesh
Aug 7, 2014
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Dealer of ifb not given bill of his product

Address: Moradabad, Uttar Pradesh

My name is Shamim from Lajpat Nagar Moradabad.I have purchase an ifb split a/c from Hitesh Electricals Opp Vikas Manzil in April, 14 and I paid him 37500/- in cash and he sent A/c on next day to my home without any bill he install a/c on 5th day but till he is not given any bill he is saying give me 4000/- rupees for bill.How I claim any complaint without any bill...
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manutatai
from Bengaluru, Karnataka
Aug 7, 2014
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IFB Dishwasher door switch replacement

Address: Bangalore, Karnataka

On 2nd August, one of your representative from Clarity Service Bangalore came for servicing my dishwasher. During the servicing he damaged the door switch. I immediately called the customer care and lodged the complaint and the ticket no is 13485505. The representative who logged the call is"Prem" and he even spoke to the technician. He was supposed to come the next day and replace the lock. He never turned up next day, but turned off the...
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Pradip.Laturkar
from Mumbai, Maharashtra
Aug 6, 2014
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Repair

Address: Pune, Maharashtra

I have launched the complain on dated 04/08/2014 at 09.00 AM in the morning being complain number 13495401. Being a renowned company, the complain should be attended on the same day. In the wonder the complain is attended at 04.30 PM on 05/08/2014 with the unskiled labour. And again after continuously ringing to call center the complain was attended by the person on 06/08/2014 at 04.30 PM, stating that yesterdays person was unable to detect...
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DURGA PRASANNA DAS
from Shillong, Meghalaya
Aug 6, 2014
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Non-functional after being inspected by the mechanic

Address: Khordha, Odisha

I have a IFB 6KG Full Automatic Digital Washing machine which is under AMC. I had lodged a complain and had got the above complain no. The mechanic attended the complain on 19.07.2014 and said that the display panel needed replacement & that he will come & change the same within 4 to 5 days. However the machine is yet to be repaired although 18 days has passed & I have reminded at Customer care no. [protected] as well as the local...
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anikta
from Bengaluru, Karnataka
Aug 5, 2014
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no service is provided at time of requirement in spite of having annual maintenance contract

Address: Bangalore, Karnataka

My dishwasher model is NEPTUNE and Machine serial number is [protected].I took annual maintenance contract from[protected] to[protected] which was renewed for[protected]to[protected].Again this annual maintenance contract was renewed on[protected] for[protected]to[protected].The renewal charge Rs 3750 was paid on[protected]. My dishwasher stopped working. I called for service.Your company service person Shashi Kumar (contact number [protected])...
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