IFB Industries Complaints & Reviews

i have lodged a complaint reg non supply of gift item worth rs 1000/- (washing materials-ifb branded) at the time of purchase of senorita acqua washing machine from ifb point, trivandrum, NOW THE COMPANY HAS TAKEN INITIATIVE AND DELIVERED THE GIFT ITEM (WASHING MATERIALS) AT MY HOUSE. I AM HAPPY AND I REQUEST YOU TO TREAT THE COMPLAINT AS CLOSED. TKS AND REGARDS KANNAN...

Dear Sir: My wife (Ms. Nidhi Dubey) raised a complain on non-functioning of IFB Sanorita VX washing machine on 7th June 2014. Complain no. 13102439 Ph no. [protected] After daily follow ups still the parts are not replaced. This machine is under warranty. No proper response from Service centre, Thane after one month time. Regards, Parmatma Dubey Ph: [protected]...

I purchased IFB Washing Machine ElenaDX 5.5.kg After warranty I have taken AMC Washing machine was not working properly from march 25th to till now I was spoken with IFB customer care so many times but they are not responding, Still my washing machine under AMC. My compliant NO :1727072 Regards R. Venkatarao Flat no:302 MIG-2-898 Saipavan Vihar, KPHB Colony, Hyderabad-500072 [protected]...

My customer ID is 549116.
My name is SUBHADRA SEN, and my address is 4RB-4/1 Purbachal, Salt Lake, KOLKATA 700097.
My telephone number is[protected].
The complaint is regarding my Washing machine (Senorita+)
I am on a TWO-YEAR Annual Maintenance contract.
I had registered two complaints, one on[protected]COMPLAINT No.[protected] the other on[protected]Complaint No.13280056
On[protected] the...

Model: Senorita Aqua Sx-6kg / FRONT Door inner side screw joint break.
Its purchased just 15 days before. This is our second IFB machine and have the experience to handle past10yrs. Same has registered on 05th June and attend local service staff Mr. Boominathan, Tiruppur. After dismantling he ask Rs 1643 for the new door. I said its purchasing just 15 days before I cannot pay one rupee for this, He immediately went out of my home without...

I have purchased IFB Washing Machine 8 Kgs Front load SENATOR AQUA SX MODEL Bill No 116 dt[protected], s no 009989 Cost of Rs.35, 000/- at SRI LXMI VENATESWHWARA AGENCIES #7-27-12/3 Near Axis Bank, OPP First step Union Bank Road, T.Nagar, Rajahmundry AP Phone [protected] on[protected] I want to purchase Stand for washing machine the service centre man bring 6 Kgs stand instead of 8 kgs stand he was told the stand cost of Rs.1430/- in the...

Vide my Compliant Number 11488864 Dt 14-Jun-2014 This is a chronicle of how a poor person is struggling to get his problem resolved, despite he entered into AMC and despite he made a minimum of 20 to 25 calls to the customer care and service centers. One bad day our IFB washing machine stopped pumping out water. We called the customer care number and filed a complaint. An engineer visited 2 days from the date of compliant and diagnosed...

Complaint No. 3711032 Name : S.Sangeetha, FF3 Aquarius Block, VGN Zodiac Ville Mugappair, Chennai[protected] IFB Model : Elite S.K.G For the above machine, the dealer it highly irresponsible in the past and I have approached consumer complaint and got it sorted out during last AMC. In current AMC also, the machine is break down for almost 11/2 months and dealer is confirming visit every day to my wife but not concluding. I...

There is no response of my complient of spers mrp the francheise told no mrp no invoice & i discuss the area manager he also not given answer to me & he is not respond to me the tecnitiaon is replace my washingmishon spare and he give only estmation...

sir my washing machine model:SERENA, 5.5 kg, serial no: [protected], date of purchase 29/08/2009.
date : 27/11/12 .renewed my last warranty for 1 year ...it expire on December 2013 . than i again applied for renewable on December but it will be rejected. than i complain to ifb and i got message on my nephew mobile no [protected] with ticket no 12107097 dated 26/12/2013 .Again i went to local service center for help but they did...

I have purchased one senorita aquasx washing machine for rs 30000/- and i have been offered ifb washing materials worth Rs 1000/-. Not so far given even after repeated enquiry.

SELLER:
IDEAL HOME APPLIANCE -IFB POINT KAITHAMUKKU, TRIVANDRUM
TEL:[protected]
SALESMAN: MR. SALMAN -IFB POINT
Bill No.6-200029 dt 19/05/2014.

My contact No/email
[protected]/[protected]@hotmail.com...

I had purchased front load washing machine EVA VX serial No.[protected] on 30.12.2013 from Vasanth & Co, Palayamkottai, Tirunelveli - 627 002. Now this washing machine is under repair. I had complained log to IFB, customer care in Tirunelveli District through Phone No.[protected] about repair of the washing machine. One person deputed from the customer care to inspect the washing machine. The person said to change the front door...

I registerd a complain online at 24x7 help line number, and then got a call back from ifb and i reported him my complain orally on the spot as well as sent an email to [protected]@ifbglobal.com as follows but i hadnt received any reply from ifb till today. I feel cheated by ifb industries as well as their service center. My detailed complaint email sent to ifb is as follows.
Dear sir/madame
As per your telephonic instruction...

sir, i have registered a complaint around 11 days ago bearing complaint no.13163699 having mobile no.[protected]. My washing machine model no. is Elite SX 5.5kg Front loader. They visited probably a week ago desperate several reminders and said that some part probbably CPC is to be changed and it will take hardly 3 days to get it changed but now they are telling that that part is not available and even they don't know whwn that particular...

we purchased front load washing machine 5.5 lt, which was making noice while spinning. your mechanic came late in the evening and said probably drum is out of order, next day he came and said he will bring both as both may beay be out of order. he has opened machine and it was found that only centre bearing was worn out. Now he is insisting that both be changed and he will take away old parts also as per company policy.
we wish toknow...

We had registered a complaint for Washing Machine IFB Senator 6Kg of Ref Customer ID No 119356 & AMC Customer Code 10642470 but from your end there is no reply. The service person visited three times and telling that Spares are not available. We doubt that we made a mistake by buying the IFB machine. The service is so poor. When we call they will tell today job will be done. What is this???? We are not satisfied the service from...

we've been trying to reach IFB custoemr care endless times and everytime the Customer CARe person says wait ofr a minute and keeps the call on hold for 15 mins and gives careless answers but so far no one visited the premises and corrected the issue. This is uttlerly disappointing as i purchased TWO washing machines not just one and to see this kind of service from a reputed comapny like IFB. It's been almost 3-5 days without washing...

Hi, IFB team agreed to replace the defect dishwasher in November 2013. Now they are NOT agreeing for that what to do? Following are the Complaint numbers: 10166861 9717250 9823274 9774716 9717250 9576394 9526925 9440014 9316111 9227707 9201290 9146995 8988658 8890442 8620712 [protected]/12/2011 9717250 3167519 [protected]/02/2013 [protected]/04/2013 Let me what to do? Can you believe from 2011 its have problem...

Washing Machine (IFB Elite 5 Kg) had severe noise/vibration and 1 spring fell off from the machine. Complaint#13121363 was raised on 10th June and the technician turned up next day. Technician advised Damper and Water filter needed replacement and quoted Rs.3600 for replacing the same. Further he convinced me to go for AMC so that Damper could be replaced free of cost and Water filter @ Rs.1800. He collected Rs.4497 (AMC-Rs.2697 & Filter...

Dear Sir, Ref: Customer code No. 3461778We have IFB model washing machine Model No. SENORITA VX purchased in 2012. Your service centre M/s. Best Care Service, Madurai approached us for free service thro'theirrepresentative on 21.6.2014 at 12.30 PM. The service man who attended the machine informed that the water filter has to be replaced at our cost . since the warranty is not covered under free replacement. He demanded Rs.1800/- and received...