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4.2
Updated: May 16, 2025
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IFB Industries reviews & complaints page 267

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B
Belavijay
from Delhi, Delhi
Jul 23, 2014
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Paid for service till 2015 and now no response from IFB service centre

Address: Indore, Madhya Pradesh

I have paid for a servicing for my IFB washing machine till 2015. My machine has stopped working since 17th of July and I was told the technician would arrive within 24hrs. No response from IFB service centre despite calling multiple times. Every time I call the concerned person I'm told that he/she is on leave....
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jayashankar ms
from Bengaluru, Karnataka
Jul 22, 2014
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Complaint registered during AMC period

Address: Kottayam, Kerala

Compaint registered during AMC period, executive visited after 20 days.He then told us that a part has to be replaced and should get it ordered and takes 2 weeks.
He did not turn up after that. Now AMC period is complete and when called up they are saying that franchisee has changed and they are unaware of the status.
Please ask the new franchisee to look into the matter.

SHIVASHANKAR PILLAI K
KAVERI HOUSEbr...
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MPVA
from Etawah, Uttar Pradesh
Jul 22, 2014
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Not satisfied with your services as complaint number 13210162

Address: New Delhi, Delhi

Dear Sir/Mam We are completly unsatisfied from your product as given product no. IFB 1ACS18AK3TC purchased on 25/04/2014 is not working . Although we have sumited various complained against it but no body comes to us if either come then he do nothing for us. This is our last request to you either change our ac or do any suitable process till 25/07/2014 otherwise we will complaint in CONSUMER COURT against you for this. Thank You...
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robbin84
from Chennai, Tamil Nadu
Jul 22, 2014
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Washing machine service and repair

Address: Bangalore, Karnataka

Hi, My washing machine is not working, and we raised a complaint with IFB customer care. A technician visited our home, and said, it will 3 days for him to get the required parts. After that, no one turned up. We have spoken to Mr. Ravi and Mr. Suraj ( Branch managers). Phone number [protected]. Suraj assured me that, he will ensure the washing machine will be repaired, however despite repeated calls, IFB is not responding, and no person...
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swatitakiyar
from Delhi, Delhi
Jul 21, 2014
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Extremely ignorant and irresponsible attitude of service people

Address: Lucknow, Uttar Pradesh

Respected Authority, I, Manoj Kumar Takiyar, have an executive plus washing machine of IFB which has an AMC done for it. The machine had lately started troubling with extreme noise which I had reported to the service centre on last Friday; 11th July 2014. No service person visited for next two days hence, I lodged a complaint again referring to the last one. Still no response came, only at the third complaint did a service person turned...
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ansuifb
from Mumbai, Maharashtra
Jul 20, 2014
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Terrible customer service

Purchased ifb washing machine in the month of september. Start facing problem after 6 months. This time gave a cal on 13.07.2014 and sais its urgent! The next day technician visited and said to check plug point and went away. The case was not resolved.So again i made a call on 16.07.2014. Again they lodged a complaint but no technician came. Again i made a call on 19.07.2014, they said the case was closed and again they lodged a complaint...
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damu409
from Mumbai, Maharashtra
Jul 19, 2014
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IFB Service Center - KBA Service center Bangalore - IFB Field engineer spoiled the washing machine. Nothing is working

Address: Bangalore, Karnataka

I have raised Customer Ticket#13338939 to fix the sound issue on high spinng of my washing machine. One service guy from KBA Services(Hosa road Bangalore) [protected] - Ragavendra, came to my Residence & didn't fix the issue & spoiled my washing machine. Which is not at all working now. Escalated this issue to his manager [protected] - pradeep & Service center Head [protected] - ragavendra. They didn't responded well...
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sarkar.monalisa
from Lucknow, Uttar Pradesh
Jul 19, 2014
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New Microwave not working, Service Centre not taking any action

Address: Lucknow, Uttar Pradesh

We have bought an IFB Microwave in May. It stopped functioning two weeks back. We have registered 2 complaints through customer care. Technicians came and did some temporary fix and resolved the calls. The microwave now makes unusual noise and emits burning smell and does not warm up. The customer care people say they cannot replace the appliance and service center should be doing that. Service center people are relunctant and they misbehaved...
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praveen67
from Chennai, Tamil Nadu
Jul 18, 2014
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complaint in IFB customer care

Address: Chennai, Tamil Nadu

i have raised a complaint in IFB customer care a month before about our washing machine and after a day one person from Chennai service station came to my home and take a look at the machine and he told there is a rat bite in the main wire which is getting connected to the board and we will replace.Then he said about getting insurance of the new board and he cost me rs.4700 and the voucher number is 12934.Then he said that the board...
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HarishPambavasan
from Chennai, Tamil Nadu
Jul 17, 2014
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Negligence from IFB.

Address: Chennai, Tamil Nadu

i have raised a complaint in IFB customer care 2 MONTH before about our newly purchased washing machine (Front load – 6 KG) and after a week one person from Chennai service station came to my home and take a look at the machine and he told there is a rat bite in the main wire which is getting connected to the board and we will replace. Then after 3 person came to inspect and confirmed board is the problem and will replace it. One person...
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N
nankas
from Rawatbhata, Rajasthan
Jul 16, 2014
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Washing Maching not working

Address: Kota, Rajasthan

Sear Sir I have used your Front lodad washing machine and complained to your local service center in Kota Rajasthan.My booking No. 13319472 Dt. 10 July 2014. I have also your AMC customer. My AMC last date is[protected] but still that my complain not attend. Please note that after[protected] you are attend the complain and charge of maintenance I will not responsible for that....
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yatin kohli
from Gurgaon, Haryana
Jul 15, 2014
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complaint against dish washer

Address: New Delhi, Delhi

I bought a IFB neptune dx dishwasher . Since 1 month i am facing a problem in it. I have complained against this a lot of time but i dont get any type of satisfaction. It is still not working . And i am very much frustuated . They always say tomorrow tomorrow for the replair but never done. Kindly take some action or i will file a case in consumer court....
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harish dp
Jul 14, 2014
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Service Unavailability

Address: Bangalore, Karnataka

Its 3 years since we purchased IFB Front Load Washing machine and not even a single time the service provided. Now the machine is partially functioning and makes lot of noise and sometimes stop working. Though the company quotes for 4 years warranty I am completely dissapointed with the product. thogh I got reply from [protected]@ifbglobal.com saying their service person will revert back, after logging complaint online no one bother to contact...
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J.Manuel
from Ernakulam, Kerala
Jul 13, 2014
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continued problem not rectified in Top loader washing machine

Address: Kanchipuram, Tamil Nadu

Washing machine water inlet not working even after several visit by service executive.Even after advice of service executive the washing machine was shifted from first floor to ground floor, water inlet not working. Kindly send a qualified service executive. J.Manuel....
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Kistanna S
from Chennai, Tamil Nadu
Jul 12, 2014
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washing machine service

my washing machine is not working properly. I rquest you please come and rectify the fault. address; 87/1109-6-j, nagireddy revenue colony-2, near ramachandra mission, shakunthala kalyanamandapam, kurnool-518002 andhra pradesh mobile.no:[protected]...
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samysmarty
from Vepagunta, Andhra Pradesh
Jul 12, 2014
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no response even after giving a written complaint

Address: Visakhapatnam, Andhra Pradesh

iv given a complaint to ifb regarding our microwave oven. we have been facing problem with it since the date of purchase n we have taken that matter to the ifb service centre immediatly asking for replacemnt. a horrible & big ound was comin from the oven to which they have sent a technician who couldnt solve the problem and he sent another person, even that person couldnt solve the issue and he sent another person who opened the case...
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arunabandhavi
from Hyderabad, Telangana
Jul 12, 2014
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10 days with service centre

Address: Hyderabad, Andhra Pradesh

10 days they kept in service centre and after bringing back it failed with in one day. From 20 days washing machine is under repair and still problem exists. every time we call 2 days is the answer. please let us know whether the problem is with the machine or the ifb technician......
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Banalata
from Shillong, Meghalaya
Jul 12, 2014
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Complaint for repairing IFB Washing machine

Address: Khordha, Odisha

I have registered a complaint for my Executive Elite washing machine for spinning problems and vibration during washing through customer care but again the same problem is cropping up.Also our washing machine is in AMC.Please do the needful. Regards Banalata Dash [protected], [protected]...
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A
Anas21
Jul 12, 2014
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Ifb ac not working, quality of service is even worst

Address: Meerut, Uttar Pradesh

Hi,

My IFB customer ID is 3345281.

I bought an IFB AC about a month back. It never cools as normally ACs do. I thought it to be because of temparature soaring to 45+ degrees.

But it wasnt the case. As the temparature dropped to 40s and 30s, it got worse with time. Now it never cools during the daytime. During night, it cools to the extent that i do not feel hot. Does an AC works like that??br...
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Anvesh Pandey
from Pune, Maharashtra
Jul 11, 2014
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Washing Machine not working properly and nobody came yet

Address: Bhopal, Madhya Pradesh

I am Manish Mishra from Bhopal I have purchased an IFB washing machine model-'Senorita VX 6KG 800RPM' on 12/08/2012 from lotus supermarket Bhopal.My customer id is 3511402.my machine is not working properly and I have complaint twice having complaint no[protected] &13248423.First time a guy came and he has done nothing and taken Rs340 also as service charge and not given any receipt and my machine is in warranty.And now second time i have...
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