IFB Industries Complaints & Reviews

Our machine is not working for a month now. RP services associated with IFB has come several times to fix it but it stops working again in a week. And that too they come after constantly calling them. Is the problem of IFB or the service center I do not know. But is this how they treat they customers. And the washing machine is not working properly. It breaks down again and again after constant servicing. What Kind of service is this!? And...

Hi, I am Neha Agrawal and have a IFB machine which stopped working on 14th of June 2014. I lodged the complain (Ticket number[protected] the same day and i was told that the problem will be solved in 24 hours but it has not been solved till now that is 24th June 2014. The engineer visted on 16th June (actually he was suppose to visit on 15th June, after repeated follow ups he came on 16th June that too 3 hours later than the committed time)....

Hi I purchased a split 1.5 ton ac IFB three star from delhi dealer on 13june 2014 and the installation engineer came on 15 June 2014 For installation but the inside spit unit has not installed properly . Can the IFB tell me and for the other customers what distance below the ceiling Is the inside unit to be installed . The air intake vents are on the top of all split ac so for proper air intake A minimum distance has to be maintained...

Dear Sir
My customer ID is 1701748 and I had lodged complaint on 07 May 2014 and my ticket No is 11381616 but he could not solved the problem but he charged Rs.350.00 for attending. Then again compliant registered on 18 Jun 2014 and ticket No is 11498432, on 19 Jun 2014 the ticket No is 11498432 and today complaint No is 11510413 but till date the compliant not solved not repaired. The problem is continuously the motor belt is sleeping/removing...

IFB service in Kochi (Smart Care)is not able to solve the problem with the Digital 5 kg washing machine even after several visits (7 years old but on AMC). Drum keeps rotating after wash programme is completed and has to be manually turned off (error 7 and several other errors indicated at various times). They claim to have changed the board twice, but problem persists. Now the drum is not moving at all (error 4)....

I am an advocate practicing at paravoor from where I have purchased an IFB serena SX 5.5 KG washing machine (SR No. WTSERB/FERSXB067546) with 4 year warranty from Thottumpuram agencies, Paravoor Town of Kollam district, Kerala State during June 2011 in the name of my wife Mrs. Veena who is a teacher by profession. As we were under an impression that IFB is a reputed company among other well known companies the service will always be prompt...

In January 2014, I bought IFB microwave and I must say that the service is poorest among all the products I have ever gone through. First of all as it was our first time experience with the microwave, they told us within 3 days they will send us an instructor but it took 2 long weeks and the instructor was not kind enough to explain it. Later on we faced a short circuit or I don’t know what happened our microwave caught fire in the starting...

We recently bought a washing machine and for which we purchased a stand (trolley)..later during demo of machine we were told we wont get demo nor warranty for our newly bought machine as the trolley which is completely a machine independent accessory is not purchased from IFB..and the company refuses to Give warranty or Services for a packed machine just because trolley isnt purchased from IFB.According to IFB a washing machine customer should...

I purchased an IFB microwave this year. Since then, i have experienced the worst services ever for any product in my life. 1. First, somebody was expected to visit my place and explain the microwave features. Nobody came for it. We called and requested for one person. Still, nobody came despite the customer care executive assuring that somebody will definitely come within 24 hours. It has been around 6 months now. 2. Secondly, the...

Pl go through the mails which would give you the full details [protected] Forwarded message[protected] From: Deepa Srinivasan <[protected]@gmail.com> Date: Wed, Jun 18, 2014 at 2:34 PM Subject: Re: Re: Re: To: [protected]@ifbglobal.com Dear Sir, Hope you would be taking years to solve this issue since your team even bothered to enquire about this issue. Hope i have wasted my money and time to write mails to you...

Pl go through the glimpse of the first mail sent to IFB customer care on June 4, 2014 for which the action is yet to be taken :-- I have AMC with IFB for my washing machine and have booked a complaint on 28/5/2014 refernce complaint number 11450318. The next day one of your executive had come and said he does not have the material and bring the same on nextday for service but he did not turn up To my surprise got a SMS from your...

I have washing machine model senorita DX 5.5kg. I have complained customer care since 19th May but till today my problem is not resolved. In every 2, 3 days I have given a new ticket no. and escalation nos. But noone is coming to attend the complaint since 11th June. I hope you understand my problem. The ticket no. given to me on 14th June is 13148552. Please attend my complaint as soon as possible. Thanking you, sir Rimmi Soni House...

Hello, I purchased this microwave in Kolkata on 26th Jan and got it to Bangalore on 17 April. I started using this only in Bangalore. On around 20th May, a complaint was raised as it stopped working. It took almost 5 days for the 1st technician to come to see what the problem was. He discovered that the circuit board was damaged which will be replaced the next day. I did not hear from him/service center for the next 3 days. When I called,...

sir, we have purchased ifb elena steam model washing machine on 01.06.2014 in the name of Mr.G.Vinod Kumar at Manikanta Electronics, Vanasthalipuram, Hyderabad. while purchasing the machine i have requested them not to deliver the machine which was there in display as it has got a tear on the sticker. The sales man has accepted for the same and promised me to send a machine which was in the godown the next day, But the machine was delivered...

This korshik pal from rotary club of sundarban (member) . I Purchase a AC on 20th april 2014 from your reputed dealer for the purpose of a Operation Theater . My club have a eye hospital ( free service to people). From the first day My AC is not working properly . That's why we are unable do any operation . I think you know that with out AC not possible to do any operation . So we are unable to give proper service to people ....

I have purchased a 1.5 ton split A/c from IFB point from Selaiyur Branch on 2.5.14. Soon after installation and after 3 or 4 days the inner wall got soaked and I stopped using the A/c and made complaint. One technician from your company come to my house and found that the water hose from the blower was having so many holes and the water came out of it and the wall got soaked. He has not changed the hose, but cut short it and it fixed temporarily...

I bought this new IFB refrigerator on 09 / 06 / 2014 trusting the IFB name. However the product is not cooling efficiently. Icecream kept in the freezer compartment melts off and water in the refrigerator is never cooled efficiency. Sorry to say, but my 12 yrs old refrigerator was cooling much better than this new one. Kindly replace the product as I am not happy with its functioning....

I registered a complaint regarding non functioning of our IFB washing machine. My complaint number is13103261 dated June 07, 2014. Till today IFB has not bothered to send their technician to attend my complaint. My washing machine is under AMC. However, to my surprise I received an SMS from IFB stating that my complaint has been resolved satisfactorily. When I contacted again the customer care centre they said the same recorded dialogue i.e....

Sir,
I bought washing machine in last Nov.13, .Last week (6th June on wards) the machine was not working, I call customer care and registered the complaint .No.11471242, customer id-3837829..I was contacted the following persons-Mr.Moses, Ms.Uma Rajalakshmi, Mr.David etc. Every time your customer care executives told" TO DAY WE WILL SENT THE PERSON FOR REPAIR" TILL TODAY NO ONE COME AND REPAIRED THE MACHINE.

I...

I have purchased IFB Refrigerator of 410 litres. Even after 01 month lapsed, in spite of various telephonic complaints to IFB Service Centre, my complaint not heared to reg. replacement of chiller tray/cover, cabinet at freezer door and fruit cabinet, which I found broken/not adjustable to the freeze....