IFB Industries Complaints & Reviews

I have purchased the senorita - ifb wm senovx6kg vide bill no:[protected] dtd 21.04.2013. Now i need servicing for this. My address is given as below: Joseph thomas No:31 rajarajeswari layout Near vasthu enclave Kudlu Bangalore - 560 068 Kindly send your service engineering to attend the same at the earliest. Regds, Joseph thomas Mob no:[protected] or [protected]

I purchased a IFB Dish Washer Neptune Dx on 18.05.2014. IFB sent a representative for Demo on 28.05.2014 after several follow up calls. This person could only start the machine and as it was his first Demo for Dish Washer he could only manage to show me the User Manual for my queries. While the machine was running he left the place and afterward I found a error F5. I tried to solve the problem as per the guidance of the Manual, but could not solve the problem. For last two days I am constantly following up to send a Competent person for the Proper Demonstration of the Machine and to solve the problem F5. I am not getting any satisfactory response. They are again providing me the phone no of the person already visited and I am not satisfied with his Demo. I am lodging this complain with the hope that this problem will be solved and my Dish Washer will run properly. Debjani Sarkar Mo: [protected]

Dear IFB Member,

I Arun kumar purchased from IFB built in hob piano (430s-tr-cg, [protected]) 12655 on dated 11/06/2012 . my no ([protected])

But unfortunately due to the manufacture defect in this products was blasted all of a sudden, while cooking on 04/01/2014, thereby the entire product was blown into pieces including the glass sato, body and the inner parts my wife nad the domestic help were there at the time of the said incident in the kitchen and in fact the domestic help recieved bodily injuries, becoz of the broken glass .

i contact immediately contacted your office by the phone and informed about the said incident, where you the same prod deputed your technician, who visited my residency and seen the scene of occurrence, took photographes of destroyed product and the went away stating that he would report to the higher officials and the necessary action for replacing the said product but no response till today .

After legal notice from me on dated 27/01/2014 also no response from your company so i make up my mind to go consumer court finialy .

Hi, I have purchased IFB Machine on 17th may14. There were two problems in machine 1. Machine shows no error of there is no water supply to machine and it is running. 2. Table Top of machine is jerking, the screw by which it is fastened is free. I have contacted IFB customer care next day and they have provided me the complaint no 12973016. IFB guy came to inspect the machine and told IFB machine dont shows any error if there is no water supply. I again contacted the IFB Customer care on 20th and asked them about water supply error time. IFB responded to me by email that if there is no water supply to machine then within10min machine will show error. Next day there engineer visisted again and told after 35min if there no water supply then machine will show error, about jerking in table top he didnt told any thing. I have contacted IFB customer care several times they says they will replace the machine but till today nothing happening. I want to highlight this irresponsible customer-service of IFB to public and request to help me in getting replacement of defective machine or refund of my money which i spent on this machine. Regards Divyamanu

I bought a maxidry 550 drier 2 weeks ago. After the first use i noticed unusual noise from the machine while the drum is rotating. I did not use it further and called up the Toll free number and registered a complaint. The ticket number given was 11424948 on 18th of this month. Nobody contacted me till 24th. I called up the no again and was given another no which was 11439701 and i was told someone will contact me on the same day or monday. On Monday a guy called and told he will come. I took leave and waited for the guy who never turned up. I called them up in the evening to find out the reason and i was told the technician was busy hence he couldnt come but he will come definitely on tuesday. Again i took leave n waited today till 1600 hrs for the guy to arrive. Since it didn happen i called the service centre guy to find out the reason who gave me the no of the technician who is not picking up his mobile. I m writing this to let my frustration alleviate. I m using 3 ifb products n i never ever expected such a pathetic service from such a reputed name.

My Customer ID is 2953161 and complain id is 12832734. I Had some voltage issue in my washing machine and it was rotating very slowly so i raised the complain and then the guy from the service center came and checked something and took the front panel with him saying there is some circuit issue and then he brought it back and spoiled it and nothing is working no lights coming and my machine is full waste now from past 1.5 months am waiting for it to get repaired . Its still in warranty period and the IFB guys are not taking any action really i would suggest you all never go from any IFB products i have never found such case in any other brands.

I have purchased the washing machine DIVA model during the year 2010 from Gandhidham dealer M/s. Rajesh Electricals, the said machine is under maintenance where the lock is not functioning. It is hereby requested you please arrange to depute your service engineer for immediate contact over mobile [protected] and my address is as under G Padaleeswaran D-1 NDDB Residential Complex Ward 10 A Gandhidham 370 203 Near IOC Colony Gujarat Further, my e mail id is [protected]@gmail.com A line in confirmation to the above is highly appreciated Regards G Padaleeswaran

Worst Worst Worst service from IFB, Fake customer care, there is no service from IFB for AC. (not sure about the other IFB products) I have booked a complaint against my IFB AC 1.5 Ton for water leakage no one contacted, and no one visited my place, I have called more than 20times to customer care, whenever I called them they used to give a new number to contact for escalation, but all the numbers are fake numbers. i have called so many times to the escalation numbers but no one lifts or the number out of service. also, they simply close out complaint without resolving/informing us. I have raised many complaint but till now no one visited. This is not only for me for all the IFB AC users.

i had complaint about washing machine on 12th april . my washing machine drainage pipe was bit leaky after call on you no got ticket 12759166 than from Rachana enterprises (INDORE (M.P) person came name was Mr Raju phone no [protected] three four timeon 2nd 3rd 6th of may2014 than finally on 9th may at 6 pm(mr Bharat PHONE NO[protected]), so called repaired next day washing machine drainage system stop working water is not going out.this was on9th May morning I again called to same person for what he had done but every now & THAN HE was not willing to come telling he is out of station( &see he took 550 money on 9th May.again calling to custmor care. ticket no 12986554 mr bharat came to day & told your small pump not working again pump cost 1500 & my repairing charge 350 rs before that pump was working, there was problam during repairing, how many times we pay repairing charge even next day problam arise?who nis responsible for it Dr sadhana banzal fro INDORE M.P.

hi my washing isn't working three months, i gave many complaints to IFB customer service centre. still they attend my complaints..am really suffer this issue.. 1st complaints no: 11275429, this complaint registered on 10th march 2014 2ns complaint no : 11288314, this complaint registered on 16th march 2014 after this i gave many complaint but no response from them..finally i send mail on 5th May 2014.. and i called service people everyday..still they not attend my complaint .. i want service immidiately or new machine..bcoz its under WARRANTY.. * i attached mail copy also

This is to bring it to your notice that we are not getting any service from you, even after lodging a complaint to your toll free number[protected] on 16th May 2014 I complained to you to attend to my IFB washing machine 3236180, which is not functioning. The ticket number is 12968486 I followed up with phone numbers - [protected] and [protected]. They say somebody is coming to attend to it; somebody asks for address and other details, but nobody turns up. This kind of drama has been happening for the last 4 days and we are left with no option but to write to you. Even after writing to you, if no action is taken within 24 hours, I will be compelled to seek other remedies.

I, have complained on 10.05.2014 for the leakage of water from my IFB Washing Machine vide ticket no 12928345 and was assured that within 24 hours some one will visit. Then again on[protected], i reminded that no one come for the visit. Then the mechanice Mr Kishan Lal attended on[protected] and told that i will replace the pipe in the evening. But till now he have not come. I have been regularly contacting at your customer care but I am only being assured that you yourself call at service centre no[protected] where they are saying that we will come but they are not responding So pl take action as early as possible.

Sub: non compliance of warrenty agreement of washing machine ifb digital 5.5 kg front loading. Dear sir, I purchased ifb washing machine from tmc hanmakonda, warangal vide invoice no wa/1112/ca-1220, dated 31/5/2011, customer ifb id is 3164967. Machine is still under warranty. Machine became unserviceable on 14 apr 2014 and we have lodged compliant vide complaint no 12768890 service engineer attended the call twice but failed to rectify the fault, and compliant was closed without resolving the fault and service engineer has advised us that the old complaint will be closed and reregister a new complaint by himself, unfortunately failed to do so. Again i registered a complaint on 27/4/2014 compliant no is 12845703, there is no response from the dealer, even after repeated request remainders. Service engineers have not attended the complaint and they have closed the complaint with our consent. This attitude of the ifb dealer of mnc company will force the customers to rethink before buying any ifb products. Again a 3rd complaint was registered on 5/5/2014. No is 12897437. Fortunately a service engineer from hyderabad had attended and attempted to rectify the fault by changing circuit board, despite of his efforts the fault was not rectified and a new circuit board was replaced after three days but in vane. Again a 4 th complaint was registered on 17/5/2014. No is 12966727. Despite of repeated failed attempts to rectify the fault of machine by service engineers we came to a conclusion that your service engineers are not competent to rectify the fault so you are requested to replace a new machine at the earliest or refund the machine cost with interest and resolve the issue. Further if no favorable action is taken at your end within fifteen days we are sorry to inform that we will be forced to take legal opinion. Thanking you in anticipation for a favorable action. Contact details ; [protected]@yahoo.co.in m no [protected]

Hi Recently I purchases a wasing machine, during installation a guy came from IFB and installed with unnessary products without taking any confirmation from me and asked money for all I got shocked and tol who asked to install thses also he chaged more than actual price on products. Really doing this kind of business will die soon., in future no more IFB and will die its name from market for sure. IFB will DIE

hi, i am asha having an IFB washing machine(senorita VX) which has the warranty of 4 yrs, had some problem with the washing machine so lodged a compliant with customer are center on 20th april some junior technician has come and has gave some blunder reason saying their is a problem with softener and paid 2000/- got it installed and after that our entire washing machine got spoiled, the same technician came he said a stupid reason that if the water in tank is empty then machine will be filled with water(LOL) such a superb technicians they have, the next step the manager of local branch said he will take care and now its been almost a month since i am continuously calling him and the customer care no help and they have very very bad technicians and the team. i have never seen such a bad service in any other manufacturer, I do tell everybody not to go for any products from IFB company, its utter waste they will make you fools.

We have AMC Contract which is valid from[protected] to[protected]. And we have many a times given a complaint and your technicians have come all the time and doesn't find the fault and after a week again the same fault repeats. Now again our machine is under repair. 1. The fault occurred is at the time of running the is automatically opening 2. At 60 degree the water heater is not properly working 3. The machine at running time is moving forward and is about to fell down. We have given complaint earlier and technician has told to replace the stand we have done but still the problem is not solved. please do send an expert technician and solve our problems as early as possible.

i have purchased ifb refrigreator modle no.ref #RFFT446-EDWDLS sr. no[protected] invoice no. [protected] dated 8/11/2013 my refrigreator is not going to power saving mode after power failure i request to ifb service team pl rectify / replace refrigreato this problem.

I had registered a complain on 19th March 2014 at 12:00 pm but there is no response yet. My complain number is[protected]. Then I registered a second complain on 13th May 2014 but again there was no response. It's been 2 months. Whenever I register a complain they take more than 3 months to attend me.i don't understand why this happens to me ALWAYS. Currently there is a problem in my washing machine. The last time when your engineer came he said that there are some parts missing which he will come and replace within a WEEK, but it's been more than 2 months and my machine is in the same condition. My machine is currently in AMC. My AMC number is - 25561. I REQUEST you to please look into my problem and solve it.

Hi, I had filed a complaint for washing machine error, technician from sapthagiri mysore had visited and told he will replace the defective part. 10 days over, still no updates from their end. Very bad service, If i would have known this i would'nt have purchased this IFB machine at all . Need urgent assistance .

I purchased IFB Washing Machine 7kg Series VX as on 24th July 2013. But we are very sorry to say that we are very disappointed with this IFB Washing Machine. This is NOT at all usable and after so many complaint and service, Still we can not use this machine anymore. Kindly, please take this machine back at urgent basis. Please find enclosed copy of Receipt. Thanks & Regards, L.N. Chauhan c/o Lalit Sharma Cell# +91 [protected] RK Puram, Delhi.