IFB Industries Complaints & Reviews

hi my washing isn't working three months, i gave many complaints to IFB customer service centre. still they attend my complaints..am really suffer this issue.. 1st complaints no: 11275429, this complaint registered on 10th march 2014 2ns complaint no : 11288314, this complaint registered on 16th march 2014 after this i gave many complaint but no response from them..finally i send mail on 5th May 2014.. and i called service people everyday..still they not attend my complaint .. i want service immidiately or new machine..bcoz its under WARRANTY.. * i attached mail copy also

This is to bring it to your notice that we are not getting any service from you, even after lodging a complaint to your toll free number[protected] on 16th May 2014 I complained to you to attend to my IFB washing machine 3236180, which is not functioning. The ticket number is 12968486 I followed up with phone numbers - [protected] and [protected]. They say somebody is coming to attend to it; somebody asks for address and other details, but nobody turns up. This kind of drama has been happening for the last 4 days and we are left with no option but to write to you. Even after writing to you, if no action is taken within 24 hours, I will be compelled to seek other remedies.

I, have complained on 10.05.2014 for the leakage of water from my IFB Washing Machine vide ticket no 12928345 and was assured that within 24 hours some one will visit. Then again on[protected], i reminded that no one come for the visit. Then the mechanice Mr Kishan Lal attended on[protected] and told that i will replace the pipe in the evening. But till now he have not come. I have been regularly contacting at your customer care but I am only being assured that you yourself call at service centre no[protected] where they are saying that we will come but they are not responding So pl take action as early as possible.

Sub: non compliance of warrenty agreement of washing machine ifb digital 5.5 kg front loading. Dear sir, I purchased ifb washing machine from tmc hanmakonda, warangal vide invoice no wa/1112/ca-1220, dated 31/5/2011, customer ifb id is 3164967. Machine is still under warranty. Machine became unserviceable on 14 apr 2014 and we have lodged compliant vide complaint no 12768890 service engineer attended the call twice but failed to rectify the fault, and compliant was closed without resolving the fault and service engineer has advised us that the old complaint will be closed and reregister a new complaint by himself, unfortunately failed to do so. Again i registered a complaint on 27/4/2014 compliant no is 12845703, there is no response from the dealer, even after repeated request remainders. Service engineers have not attended the complaint and they have closed the complaint with our consent. This attitude of the ifb dealer of mnc company will force the customers to rethink before buying any ifb products. Again a 3rd complaint was registered on 5/5/2014. No is 12897437. Fortunately a service engineer from hyderabad had attended and attempted to rectify the fault by changing circuit board, despite of his efforts the fault was not rectified and a new circuit board was replaced after three days but in vane. Again a 4 th complaint was registered on 17/5/2014. No is 12966727. Despite of repeated failed attempts to rectify the fault of machine by service engineers we came to a conclusion that your service engineers are not competent to rectify the fault so you are requested to replace a new machine at the earliest or refund the machine cost with interest and resolve the issue. Further if no favorable action is taken at your end within fifteen days we are sorry to inform that we will be forced to take legal opinion. Thanking you in anticipation for a favorable action. Contact details ; [protected]@yahoo.co.in m no [protected]

Hi Recently I purchases a wasing machine, during installation a guy came from IFB and installed with unnessary products without taking any confirmation from me and asked money for all I got shocked and tol who asked to install thses also he chaged more than actual price on products. Really doing this kind of business will die soon., in future no more IFB and will die its name from market for sure. IFB will DIE

hi, i am asha having an IFB washing machine(senorita VX) which has the warranty of 4 yrs, had some problem with the washing machine so lodged a compliant with customer are center on 20th april some junior technician has come and has gave some blunder reason saying their is a problem with softener and paid 2000/- got it installed and after that our entire washing machine got spoiled, the same technician came he said a stupid reason that if the water in tank is empty then machine will be filled with water(LOL) such a superb technicians they have, the next step the manager of local branch said he will take care and now its been almost a month since i am continuously calling him and the customer care no help and they have very very bad technicians and the team. i have never seen such a bad service in any other manufacturer, I do tell everybody not to go for any products from IFB company, its utter waste they will make you fools.

We have AMC Contract which is valid from[protected] to[protected]. And we have many a times given a complaint and your technicians have come all the time and doesn't find the fault and after a week again the same fault repeats. Now again our machine is under repair. 1. The fault occurred is at the time of running the is automatically opening 2. At 60 degree the water heater is not properly working 3. The machine at running time is moving forward and is about to fell down. We have given complaint earlier and technician has told to replace the stand we have done but still the problem is not solved. please do send an expert technician and solve our problems as early as possible.

i have purchased ifb refrigreator modle no.ref #RFFT446-EDWDLS sr. no[protected] invoice no. [protected] dated 8/11/2013 my refrigreator is not going to power saving mode after power failure i request to ifb service team pl rectify / replace refrigreato this problem.

I had registered a complain on 19th March 2014 at 12:00 pm but there is no response yet. My complain number is[protected]. Then I registered a second complain on 13th May 2014 but again there was no response. It's been 2 months. Whenever I register a complain they take more than 3 months to attend me.i don't understand why this happens to me ALWAYS. Currently there is a problem in my washing machine. The last time when your engineer came he said that there are some parts missing which he will come and replace within a WEEK, but it's been more than 2 months and my machine is in the same condition. My machine is currently in AMC. My AMC number is - 25561. I REQUEST you to please look into my problem and solve it.

Hi, I had filed a complaint for washing machine error, technician from sapthagiri mysore had visited and told he will replace the defective part. 10 days over, still no updates from their end. Very bad service, If i would have known this i would'nt have purchased this IFB machine at all . Need urgent assistance .

I purchased IFB Washing Machine 7kg Series VX as on 24th July 2013. But we are very sorry to say that we are very disappointed with this IFB Washing Machine. This is NOT at all usable and after so many complaint and service, Still we can not use this machine anymore. Kindly, please take this machine back at urgent basis. Please find enclosed copy of Receipt. Thanks & Regards, L.N. Chauhan c/o Lalit Sharma Cell# +91 [protected] RK Puram, Delhi.

respected sir my ticket no 12759166 my washing machine giving more problem after repairing your TECNICIAN came according to him he repaired but next stopped working 0n 9th of may.now since than i m calling but no response, i paid money 550 also.if next day problam come who is responsoble? your I F B tecnician in INDORE (M.P.)DO NOT PROPERLY RESPOND ([protected])THIS TELEPHONEno given by you people.I DO NOT KNOW how to solve.please write clear instruction so custmor like us have faith in you.your service thanks Dr sadhana banzal phone no [protected] respected sir my ticket no 12759166 my washing machine giving more problem after repairing your TECNICIAN came according to him he repaired but next stopped working 0n 9th of may.now since than i m calling but no response, i paid money 550 also.if next day problam come who is responsoble? your I F B tecnician in INDORE (M.P.)DO NOT PROPERLY RESPOND ([protected])THIS TELEPHONEno given by you people.I DO NOT KNOW how to solve.please write clear instruction so custmor like us have faith in you.your service thanks Dr sadhana banzal phone no [protected]

I had bought this top loading IFB just 3 months back and it was working fine till date. At home its only my aged parents and they were not able to register the complaint. The complaint registered no one has come, require urgent assistance. Also reason to buy a new washing machine was to get rid of such frequent complaints.

Sub: release of water before rinsing - reg. Ref: customer i. d. 3593778- complaint no. 11401028 dated 7.05.2014. Dear sir, I have purchased ifb washing machine 1.5 years ago. Since then the machine is giving problem in one or other way. The above complaint lodged in 7th of this month. (07.05.2014) Your service persons by name mr. kumar came and went informing that there is Ensor problem.in spite of contacting your customer care no.[protected], the problem Is not solved and no body turned out. When we contacted the alternate telephone no.[protected] and[protected] the reply is the spare is not received. We request your intervention and immediate solution. Thanks, C. r. gomathy, [protected] Email: [protected]@gmail.com

Hi IFB, I've been facing problems in my washing machine. I've complained for many times. Your technicians changed the timer. But still the problem persists. What to do? Very much disappointed in calling to your customer care no. I need to wait for a long time in Queue but the calls doesn't connect. Please try to rectify this problem. Thanks, Keerthi Sekaran Mobile :[protected]

I had a issue with start button of IFB top load washing machin.So i did the following.

I had search in net for IFB service center in Bangalore. i got this address and i called them
AB Electricals - IFB Washing Machine Service Center in BangaloreNo.282, NR My Sugar Bldg, J C Road, Bangalore - 560002Mobile: [protected]

He has sent a person who has just cutted all the wires from my machine now an other IFB center guy is saying this will cost you around 5to 6 thousand to replace the board and the wires are cutted.

Please let me know y should i bare the irresponsible services like this.

I had ordered 38Ltr Microwave oven (38SRC1) from ifbappliances.com on 05/05/2014. My order number is[protected], and my customer ID is 10057728. A damaged piece was delivered to me with the door glass completely detached. I complained immediately and requested for replacement. Till now I have called the customer care([protected]) and local manager Sailesh([protected]) several times. I was told that the replacement will be given in two days and its more than two days now... I tried calling Sailesh and asked for the status and he hung up on me... I also requested for cancellation of the order and refund of money, but nobody seems to know how that is done as well. Also I don't know now, how long they will take to refund my money if at all they are willing to do that. I need a replacement as soon as possible! Siddhesh Naik [protected]

I register my complain on 5 of Many 20014 concerning about my washing machine has some problem and it is not working. I called service people but they don't give proper respond. I called call center spoke to many. They promised to fix the problem immediately but till now nothing has improved. As we always say tomorrow, I think IFB company is following correctly saying tomorrow we will fix it. My whole family is feed up. Could you please help us.

I purchased the Neptune DX IFB dishwasher from Ashoka Trading (Faridabad, Haryana) on 10th May'14 (Saturday). When I opened the dish-washer, I found the product defective. Ashoka Trading Distributor Neeraj & ASM (Normal = +91-[protected]) defaulted in delivering the dish-washer until 13th May'14. False promised made to me for delivering the product on 12th May & 13th May. I asked for the refund, then again false promised was made that the product will be delivered. I want the refund of Rs. 33, 000/- now, Please let me know if I need to follow the legal route. Thanks Lakshay +91-[protected]

i have purchased IFB fully automatic washing machine model ELINA STEAM, from very first day machine is not working properly after sometime it stops and shows ERROR. i complained to customer care multiple times but not getting any response, it has been 2 weeks the machine is not working,