IFB Industries Complaints & Reviews

I had raised a complaint on 24th march 2014 nearly at 7 pm. But no response from the service centre. Again I called 25th evening to customer care. They gave me Chennai service centre contact person name and phone number. His name is Mr.Saravanan and the number is [protected]. I called back to this number. They said they assigned some person to you and they will make a call. Till 26th afternoon 2.00pm I waited but no response from that side....

I had raised a complaint earlier during the warranty period that is last year about the problem of water getting leaked while the machine is running. A person from the Service Center came and did something then said that the problem is because of the washing powder and we should be using the washing powder provided by IFB. After that we rarely used the machine as we need to go out of station and came this month. This time we faced the same...

I bought IFB oven 30src1 on 13th jan, 2014. Its door lock broke and i filed a complaint on 10th march. A technian came and fixed a wrong door lock of any other model by mistake.my oven stopped working. And then he told me that he will come tomorrow and fix it again. Till then no one turned up. Called 10 tyms customer care. Fake promises, worst services.till now my complaint has not been attended by any one. Itz d worst company....

I bought this WTDIG 5KGB 7727 washing machine on March 15, 2008 in Chennai. The Dealer show room is in Haddows Road opp. to SCB bank.

They have given the warranty till March 14, 2010 but the 1st problem started in 2009 onwards.

1. The complaint was it shows E5 or E6 I made a complaint to customer care ([protected]) they solved it.
2. The2nd complaint in 2010 some problem (didn’t remember) they given...

This is probably my 4th complaint. I am surprised by the casual attitude of the customer care persons. My machine is in warranty period which would be over in July but for the last 3 months the machine has stopped working. Essentially this means the warranty period is getting eaten up and I am having a garbage in my kitchen. For the last few days I am just getting calls and the days in my warranty period is just flying away. I do not see...

I had launched a complaint of my machine on 18th February 2014 that my machine was making too much noise on spin dry. Its complaint number is : 12412499. After that, an executive came and guessed that the bushes or drum might be defective and he would return with the same for repairing the machine. Since then nobody has responded on my problem and nobody came to address the problem. I tried to reach the retailer and the executive several...

I have bought IFB washingMachine [top load], past one year having problem in Automatic function’s compliant local service center and via IFB web site.But no respond. Finally i approach to dealer, they arrangeservice but that person demanding Rs3500 for Service even though product warrantyrequest to take necessary action for my free warranty 1. IFB Compliant No: 11164260 2. IFB Compliant No: 11282934 Regards, A.Saravanan Mobile:[protected]...

I have purchased new IFB washing Machine ELENA SX model No[protected] in favour of Neelam Gupta w/o Yash Gupta from Sokhal Gift Centre railway Road Kapurthala Punjab vide bill no-965 dated on.11-11-12. Now machine is giving abnormal sound, the complaint was lodge IFB service centre Jalandhar.Sh Gurdeep visited the house and said there is problem in Bearing, the same was attended after two Or three days. After lapse of seven days...

Respected Sir I have been long standing customer to your good self and I had bought IFB Washing Machine and dish Washer of your said company.I have been in your annual maintenance contract and the AMC serial No. 18506.Franchise Name HOME SERVICE, Chennai I would like to state that Neptune Washing machine under your annual maintenance contract is not working properly and this was brought to the notice of your service department in Chennai...

Dear sir, This srinivas from sullurpeta, I rise a compliant on 12/03/2014 through your customer care for Serena sx 5.5 kg washing machine ticket no 12562566. There is no response any on this complaint, this is very bad service for us please take Immediate Strong Action on your authorised service person and rectify my problem immediately.This is very bad service. S.N Srinivas [protected] [protected] [protected]@gmail.com...

I called customer care to register a complaint. Some people do not respond well and even in a rude way. One guy even rejected a call while talking. It is as if they are impatient. I have good experiences too, but a number of such of such unfortunate experiences have occurred. Please ensure to make they respond well....

My (IFB) machine door lock was not working and was showing (E-01) that means (DOOR NOT CLOSED) but it was working manually through the lever provided in the machine. Complaint was lodged at IFB CUSTOMER CARE by the complaint no. 12453201 dated 23-2-14 and unexperienced technician attended the complaint who was clueless of the problem and instead shortcircuited my machine infront of my eyes and all the PCB, POWER BOARD and ELEMENT was blowned...

I brought elena sx, just after the trial run its timer get burned then after day by day mistakes and mistakes came in series
I am complient to kalpetta custemer care, they just tease me and order me to find time with their time. I am a working person i trust in the words of my friend who sell the machine to me. He also complient but their technical support in only for just visit.They responted with lack of technological understanting....

I had purchased a IFB Microwave oven from Spencers Daily, Attapur Hyderabad. The price of the IFB Microwave oven was around Rs.6000 in 2012 October. Microwave oven stopped heating and went bad, so i had called the technician who had come to see what is the problem. The technician said the transformer or something has gone bad and said it would cost Rs.3000 atleast to get this fixed at IFB Service center. I just feel cheated by IFB as a...

My washing machine not being attended since last 10 days though it is under AMC with company.complaint is lodged in my name S.N.LAL ON 03rd march and were told that it will be rectified within 24 hrs of lodging complaint.False promises were made to me. till date today my machine is defective causing lots of inconvenience' I have reminded them several times but invain....

Hi I am bahma reddy, my customer id with IFB is 1879563, I given complaint before 3 days, yesterday and today and complaint number with IFB is 12511672 and still now no one came repaired it, I paid 2713 rupees for AMC also. They are telling stories when we called to customer care. Also called Sampath of service head ([protected]) Hyderabad but still not repaired. the reponse from any IFB personal is ugly. My phone number is [protected]....

I have IFB washing machine Ellena which was not working. I complained to your central customer care and was referred to Trinity entereprises. My complaint no was 12260098 and your service representative visited us in nov 2013 and I asked them whether it is worth repairing the machine or exchange for a new machine. One Mr. Sunil said that the machine will be excellent after the repair and suggested me to go for a AMC. I spent aroung rs7800...

Our microwave, 30 SRC 1, IFB, is faulty for the last 1 week. We logged the complaint on 24 Feb, ID 12456622, and since then have called repeatedly to the helpline number. On 25th, a person came from the agency, replaced two parts, and went. The machine stopped functioning the same day. The same person returned on the following day now asking for more money for a new part that also got spoilt in the process; we have not paid any money till...

IFB washing machines operation mannual and guarantee cards mention their machine giving ever and again satisfying customer's family needs of washing machine. Its web sites claims total customer satisfaction and excellance through perfaction in manufacturing. But these are claims which company never intends to honour and are made only to lure the customers by befooling thm and stand in competiton with other companies and as such unfair...

I have bought a microwave oven from Adams Marketing Pvt Ltd, Kharagpur branch with invoice date 28.12.2013, invoice no SKPN/5438/13-14, model no IFB MWO 20 BC3, SL No.[protected], Cust id[protected].On 31st jan 2014, I lodged a complaint through sms.I had a conversation with the customer care representative regarding the problem.The interior of the microwave oven is coated with rust and this happened just after cleaning the interior...