IFB Industries Complaints & Reviews

I had purchased IFB washing Machine Model: DIGITAL 5. 5, SR. NO. WT DIG5. 5KG B 1880 on 28/07/2009. From installation, this machine is series of troubles. Almost every major item has been replaced methodically, but in vain. The service personnel are not so friendly and they always see how to charge the customer, even though he is in warranty or AMC Distributor Hadwika in Hi-Tech City, Hyderabad...

Sir, I wish to know the spare parts availability of IFB washing machine model No T2900 (Front loading). Customer care centre refused to provide AMC for this model. Previously I had put AMC for 3 years which expired on 31 March 2013. Pl do the favour at your earliest convenience. My email id is varadan.[protected]@gmail.com....

We had purchased IFB washing machine model Elena DX 5.5 kg on 20/01/2009. The warranty period for the same was till 19/01/2013. Our experience for this product has been extremely painful. Below are the series of times this machine had to be repaired.
During the warranty period itself the machine broke down abd was repaired twice or thrice. Since it was i the guarantee period we were not charged.
Later on 2nd Jan 2013 again...

The ifb microwave was purchased fron nutan electronics dilshad garden on 22 january 2013. The container supplied with ifb microwave are broken. Repeated phone calls to nutan electronics and personal visit to the store are falling on deaf ears. No response from them. Only false promises....

Purchased ifb water purifier, model xiro, in thee monthe of february 2012.
It was confirmed theat theey shall be giving 4 services during thee first year as free and latter on as on call withe minimal charges.

I received only 3 services. Thee fourthe was due in jan 2013 which never was given. For thee paid service, a request was filed on 11the of march and nobody has attended to it after weekly reminders. Every time...

I raised a request for re-installation of my IFB Senator 6KG on 26th April. Complaint number: 10706410.

No one turned-up to fix the problem. I called to escalation department:[protected]. This department is not responding to my phone call. They are disconnecting the phone....

I have taken IFB Washing Machine in[protected] for Rs.20,200/- After one month machine under the repair of an automatic hot water section that to boiling water selection with this problem my cloths were damaged. I complaint to replace the machine, But they said its small problem.

After nine months again under repair this time timer repair the machine program is not moving. So, requested them to please replace the machine.br...

I bought a IFB Senorita fully automatic washing machine( Invoice Number[protected] on 14/08/12 from QRS MG Road branch at Trivandrum . It is not one year since and the machine has broken down and there has been no response from the QRS despite repeated telephone calls ( to[protected] ,[protected] from my side. Now it has been 4 days since I complained, and I am told that they have forwarded my complaint to the service center and that...

my ifb washing mahine id under AMC. i lodged a complaint on 8th of april 2013 complaint no. 10646577 but nobody come to see it. on calling their local delhi 110070 office, they told me they have not received any complaint. i again lodged a complaint on 18th april complaint no. 10676639. on repeated follow ups my machine has not been repaired. now they are simply ot picking p the phone. tell me what to do.
seema isnghal
D2,...

Hi,

I have an IFB washing machine front loader which is purchased from IFB six year back. Since Decemeber 2012, the machine has been tearing my clothes and has caused damaged to me in thousands. I have a complete warranty cover with them. Despite constant complaints to the company, they have not been able to fix the issue and their service provider GR power in South Delhi has provided the worst customer service with no solution...

I had registered complaint for new IFB top loading washing machine to IFB customer care on Apr 13, 2013. They told take to steps within 48 hours and no one not serviced after complaint. Again i have tried Apr 15, 22, 23 days. But no one make to solve the problem. So please give any alternative solution or i will return for my product to ifb company....

Washing M/c model: Senorita Vx
Installation Date: 02.02.13
Broke down: 03.04.13

Informed on: 04.04.13, Ticket #: 10630886

I called your IFB care number close to 5 times. And made around 8 unsuccessful calls to franshisees, who neither picked nor responded. I had to call one frnachisee for 4 times, when finally hte guy admitted he is a security guard, cant do much. Your executives don't know...

I had purchased IFB washing Machine Model: DIGITAL 5.5, SR. NO. WT DIG5.5KG B 005572 on 03/06/2009.
From installation, this machine is series of troubles. Almost every major item has been replaced methodically, but in vain. The service personnel are not so friendly and they always see how to charge the customer, even though he is in warranty or AMC. The incharge personnel also not suggestive but quarrelsome and in no time they can...

I have Lodged the complaint on 03/4/13 for Door lock problem to customer care and the complaint Number is 10421132. I was told it will be resolved in 48 hrs. But no body responded from the service side. Again I called on 05.04 and I was told they will come next day but there was no response.And It continued on 06th and 07th. But today I was told the complaint is cancelled. I did not get proper response from them about the cancellation...

hi i buy IFB Last six months before but this month 2nd march my washing machine door not close properly but i made complaint they inform next 48 hrs we will come an repair the problem but they came after 7 days how i need to call them every day 2 time r u coming to see the repair of my washing machine please at least today can u come like that after they see the problem they inform next day i will come an fix the problem like that they inform...

Complaints Not Attended. Washing Machine is under AMC
I own an IFB fully automatic washing machine, executive elite 5 Kg customer no.912736. I registered for Annual Maintenance Contract vide the Invoice No.663,[protected] dated[protected]. The contract is valid up to[protected]. I made a complaint on 19 feb 2013 stating that the Washing Machine is vibrating. The complaint number is[protected]. IFB service personnel who came and inspected...

Hi,

I am Dola Krishna. I hail from Tirupati. Two and half years back, we have bought IFB angular washing machine worth 32, 500 INR. Occasionally it used to get repaired. Service persons used to come and repair washing machine. They have sold many products which are not necessary. But there is not other forego.

Last month, our washing machine has failed to start when switch it on. It is over a month. Service persons...

Washing machine commissioned on 3/3/2013 - vibrating from 1st use by me - complained after second use as advised by technician. complain number 15089326 -dated 22nd March 2013, customer care n0: 1701430 , customer service informs within 24 hrs. it shall be attended , confirmed by call on 23rd also, no service man came and attended . service center when asked at 6pm just says we are now closing will see the complain on Monday 25th March,...

I am a user of IFB Fornt loading Washing Machine. The product is good the Post Sells Service is very poor. I register a request with ID "10184632" for service and check up on 19th Jan. None come to attend it. After that I complain the same on on 1st March with complain number "10513736". The service time is 48 Hrs but again I received call on 5th March for this. As me and my wife both are working we cannot get this on...

Invoice no. [protected]
Complaint no. 10544233

My complaint has been attended but the problem still persists. The F5 error of this machine is still appearing. I am very disappointed with this company. I urge IFB to kindly replace this machine as the last resort asap.

Ankit Gupta
[protected]...