IFB Industries Complaints & Reviews

I had purchased my IFB Washing machine in July 2010. In this 1 year and 4 months I have registered 5 complaints for my machine.
Everytime there is a fault with the machine the technician visits our place and attends to the problem only to give us a temporary relief of the problem.

The machine barely works for couple of weeks and again conks off. I give below all the complaints we had registered since the time of purchase...

I have lodged a complaint no. 7570487 on November 6th for my Microwave oven (One of the lock got broken of the said Microwave) procured in May 2010 from Dawar International, Gurgaon. IFB technician visited my place only after making a call to Mr. Joshi, Service Incharge. To my dismay, the technician visited my place wasn't carrying the part which was broken and he assured me to fix it on next day. Nobody turned up next day. I again...

I have booked senorita dx washing machine on 11/10/2011 through online shopping.Ifb. SKU:Senorita Delux[protected]. Order no.-210005.Supply Date-17/10/2011. Installed on-24/10/2011.I complaint at bhopal branch on[protected] about rat mat not received with the washing machine.Complaint to Mr. Kishore,then to Jyoti Barolia on [protected]. She told me that rat mat is not available at the branch. She told me that...

I have bought a IFB Digital Washing MAchine on Oct 29th 2009, for Rs 28,000/-. And within a matter of 3 months it developed a heavy banging sound and the vibrations were so heavy that the machine would move a feet away. Sometimes it would be so bad that it would even pull off the wire from the electrical socket. The IFB guys have been working on this for almost 1 and a half year now and are not able to find a solution for the same.
I...

I have been using IFB dishwasher for over a year.Recently I am facing problem in getting the supplies of detergent,salt and rinse aid.Request was placed with the co. on 31-10-11 for the supply of above items(request no.191298).Request for same was again sent by mail on 01-11-
11 &03-11-11. On 05-11-11 a complaint was mailed to the co. There is no response till date.




Rajesh Pant
26...

I had purchased a washing machine from IFB on[protected].Since then the machine is not working properly.I also registered complaint (Complaint No.[protected] at their customer care but i am not satisfied with there replies.From the last month daily they said that their executive will come but no one came.I hope that they will improve there service in the future and take necessary action.
Nidhi Sharma
Mob. No. - [protected]...

We bought an IFB Elite 5 KG washing machine and an IFB Microwave oven on Jan 18, 2007, along with several other appliances. The washing machine and the Microwave oven have caused enormous distress, breaking down frequently. The washing machine had at least three major breakdowns. Each time it broke down, it took over a month and several phone calls, missed appointments etc. Once three technicians who came made the wrong diagnosis and it took...

Dear sir,

On 21st Oct 2011,I,Debjani Roy ,phone no-[protected] had brought a washing machine & a microwave oven-IFB30SC3.The washing machine had been installed but today Arun Dinda has cum to install the microwave oven & had found it defective.he had told us to replace it.So it will be kind o[censored] to do it as soon as possible.after a long time he had cum to install it & found that the water...

I have made complain to IFB regarding poor product.

Higher authorities have asked local service incharge Mr. Rajendra , Mobile no - [protected].

He had been only postponing the work. And most of the times he does not pick the phone.

We are really facing bad customer service by Mr. Rajendra of IFB Delhi zone....

the attitude of your customer care executives and franchise holders at S.M. Enterprises,F-37, Laxmi Nagar and Delhi manager - Mr. Mohit([protected])
is not upto the mark instead of registering complaint covered under AMC(annual maintenece contract)

I had given the complaint regarding my washing machine door broken 10 days back(Complaint No.[protected], but only once did the technician came without any tools or equipment...

An ifb washing machine was procured from bill no. 5394 of Sawhney electronics, lucknow cantt on 21 oct 11.[protected]/( [protected]) . The rep of the company dikshit ([protected]) arrived and in his presence when it was opened there were scratch marks noticed and the piece as such has a dull look. the piece is a display model given to me as a new piece at full rate. i spent half a day contacting the dealer, the sales manager of the company...

i have got ifb executive plus model washing machine,
its under AMC for one year, timer was not working, and also
incomming water comes out over the opening door,
i told to service person in vellore. they are told me to register online booking /
toll free no to customer care , then only we come and attend the service,
i tried for the past one month to [protected] - 3 in tamil,or - 1 in english,
not...

Hi,

I, Mitul Rambhia, had purchased IFB washing machine (model - Admiral 7012W) on 24th July, 2011 - custom ID 2917850. I was so excited to buy best in class product, even though it was out of my budget. But that excitement was not for long. When the technician came to get the machine started, he was not able to do so. He had to make 2 more visits along with senior technicians to ensure that the machine gets started. It totally...

Sir, I have purchased a n IFB Washing Machine from southern Agencies, CPI Complex, RR Pet, Eluru on 24.10.2011. As the Manager told me that the service personnels will come and give demo withing 24 hrs of purchase. But no personnel has turned out for checking the installation and for giving Demo. The id No is 3066509 and Demo No: 7473124. Pl. send the personnels immediately as it was not yet opened. Pl contact me in phone - Pasumarthy Rama...

hello sir,
we had an ifb washing machine manual type.it has a problem of leakage of water in the outer drum.will u rectify the fault.i am srinivasan, my mobile number is [protected].please contact me....

Dear Sirs
We have purchased a IFB washing machine at Tirupur MGB, Multi Branded Electronic Showroom (IFB Digital 5Kg).

Problems: The water inlet problem.

We have been calling up the respective company but till date no action has been taken. We have been launched complaint for the past 4 months, IFB Customer Care has forwarded complaint to M/s.Vinayaka Traders, Salem. M/s.Vinayaka Trades, has sent technicians...

Rajesh B. Patel
B/501, Kushalvatika residency,
B/h. Rajasthan Hospital, Shahibaug,
Ahmedabad. 380004
Dt.20/10/2011
To,
IFB Indusries Limited.
Sub : No service in spite of repeatedly complaint to repair washing machine.

Respected Sir,
I have purchased IFB washing machine(Senator model/6kg./chasis no.11899) on Dt.11/09/2006 from Rajdeep Electronics, stadium road, Ahmedabad....

My washing machine conked off nearly two and a half months back. I launched a complaint and after quite a few days a service engineer Prashant came and inspected my IFB washing machine. He told me that a particular part i.e. the circuit board is not working and that he will order for the part. He asked me to keep my warranty papers ready. I could not locate the papers. He came back after a month with the part when I was not home and...

my washing machine was not working since five days due to programme was not completed and displayed the "active led" blinking while the programme is in running.and also the another reason is water leackage from the machine. so please checked and rectify the above problems of my washing machine as well as possible.

ThankQ
...

I have made a complaint about malfunctioning of washing machine on 04 SEP2011. I was told that a part is to be replaced and same has been demanded. Now it is over 5 weeks and nothing has happened despite innumerable reminders. What is worse is that every time I am told that your representative will visit/ they will get back on the latest position but no one has done so to date. This has cost me a fat washer man bill and untold inconvenience.br...