IFB Industries Complaints & Reviews

I HAVE I FB WASHING MACHINE, FOR WHICH TWO OF SERVICE PERSONALS FROM I F B COMPANY CAME TO OUR HOUSE FOR THE FIRST SERVICE. THEY HARDLY SPENT LESS THAN FIVE MINUTES ON SERVICING AND FINISHED DOING IT . IN BETWEEN OF THAT FIVE MINUTES , ONE OF THEM APPROACHED ME FOR SELLING A KIND OF CLEANING POWDER WHICH COSTS RS.750/-. HE WAS MORE OR LESS THREATENING ME TO BUY THE CHEMICAL OR MY MACHINE WOULD GO RUSTED VERY SOON. WHEN I REFUSED TO BUY THAT...

To,
Dr. G. Dasgupta,
President, CEO
IFB Industries Limited
Home Appliance Division
Plot No. IND5, Sector 1
East Calcutta Township
Kolkata, West Bengal - 700107

Sub: Non delivery of Neptune dishwasher inspite of making a FULL payment of Rs.26500/- on 20/05/2011

Dear Sir,
I made a payment of Rs.26500 on 20/5/2011 to purchase a IFB Neptune dishwasher. The...

Dear Sir,

I had purchesed one washing machne of IFB make through bajaj finance in the month of March,2011.
Than one of your excutive ask me over phone to make an insurence with this loan and he told me that he will add the insurence premeum with the Loan EMI and send the documentiaon of insurence to my residence through Speed Post.Now the premium has deducted but unfortunately no documentation has reached so far.br...

I have been trying to contact the service centre since two days but no is engaged always.......i have got Elena IFB washing Machine which is around five years old ...i am facing the problem of clothes not getting dried up and water is left behind after the full washing cycle is over.kindly send somebody to look after the complaint. Since i have been transferred so my new address and no is....

Reshu...

HI I M FATHER OF GIRL, MERI DAUGHTER NE IFBI SE PGDBO KA COURSE KIYA JAB MAI NIIT GAYA THA TO UNHO NE MUJEH OFFER LETTER DIYA THA JISE ME 250000.00 P.A.KA JOB COMMITMENT HAI COURSE KAI BAD SALARY AAI TO HUM HAIRAN HAI 17500.00APROX PER MONTH TAKE HOME IS APROX. 13500.00 YE KYA HAI JOB TIMING SUNIYA 8.30 A.M.TO MIN. 7.00 PM JAYADA KA TO PATA NAHI KOI OVERTIME NAHI HAI OFFICER KA TAMGA DE KAR JOB CLARK KA OFFICER KA TAMGA IS LIYE KE OVER TIME...

Respected Sir/ Madam,

This is Chinmay C. Paturkar. I have purchased your IFB Elena washing machine on 23rd October 2004 . Machine Serial No. B09864.

This complaint is regarding 'Repeated Dysfunctional parts' of the machine. We are facing regular problems. some times parts get damaged or some time due to minor problems our machine stops working. Despite of problem solving by your authorized franchisee...

I launched complaint on 16may'2011 after 2 days one person "Surendra Sharma ([protected])" without carring any IFB documents or identity card came into my home.On that date my husband was at home he allowed him to checked the machine.After checking he said that"your machine's electonic card is not working which needs to be replaced".My husband said "ok change it".After 2-3 days 2 boys came in afternoon...

sir,

the following messages are already sent to IFB customer care, but not yet serviced our product, being my old parents unable to survive this situation, but the company does not realize the real problem, what to do next? i have been waiting for the service more than 20 days after i posted the complaint.

A Ramalingam

[protected] messages already sent[protected]------

br...

I complained about my IFB washing machine Supremo Deluxe on your toll free No.[protected] on 17.5.2011 saying that the heater was not functioning. I was given my complaint No. as 6374794. I was told that within 48 hours my complaint would be attended to, but no one turned up.I again made a complaint on 19.5.2011 and I was promptly informed again that my complaint would be attended in 48 hours time. I rang up[protected] in the evening to...

DEAR SIR,
IFB WASHING MACHINE UNDER AMC.IT IS REALLY VERY SORRY TO SAY THAT THE SERVICE IS HOPELESS. THE SERVICE PERSONNEL IS USELESS ESPECIALLY IN CHENNAI.MY MACHINE IS UNDER REPAIR FOR PAST THREE MONTHS.SEVERAL TIMES THE UNTRAINED TECHNICIANS HAVE ATTENDED THE COMPLAINT AND GIVING A GOOD EXCUSE NO SPARE. HOW LONG IS THERE NO END TO THIS. HOPE MY AMC WILL BE OVER BY NO SPARE SHAME ON IFB.THE VERY FUNNY PART IS SOME...

From
DIVYAN PAUL PANCHARATNAM
#3CSI Kalyani Hospital Campus,
No 15, Dr Radhakrishnan Salai,
Mylapore,
Chennai 600004
Phone [protected],[protected]
[protected]@yahoo.co.in


I have purchased a Senator 6 kg washing machine from Vasanth and Co, Mylapore, Chennai on 19/6/2009 and have a 2 year warranty on the product which expires on 18/6/2011.Within 3 months of purchase I...

i last complained 15days back....but nobody turned up at home 4 its repair..... even done phonic complaint...

Dear Sir,

I am writing to bring to your notice the extreme harrassment, distress and lack of service by technicians from Laxmi Service Centre, Noida.

I own a washing machine from IFB - IFB Elena, bought about 8 years ago. Recently, the power in my house was tripping and we were not sure if the machine could be a problem. I filed a service complaint which was attended the next day by Mr Kiran Pal from the service...

Dear Sir,


This is to inform you my washing machine was purchased last 7 months back and i have bean facing the problem frequently when ever i call am not getting good response and also the service engineers are coming and tell lots of reasons to replace the part, when i approached the franchise manager him self he says the parts are not available in the H.O it self what we can do in this this case were i should go and...

Though I have registered a complaint with the customer care at Hyderabad on[protected] and subsequently reminded on 29th and 30th so far they did not respond to my complaint. Even I personally talked to the Manager concerned and he promised me that the service person would attend it immediately. I am so sorry to complaint that within 5 months of purchasing the machine I am facing the trouble with it. At the time of selection of the product...

PATHETIC Service.
I bought this machine 3 weeks back and still have not been able to use it. Moreover, Installation guys are not knowledgeable about their own product. I was asked to change the tap just because they are not able to install the machine water inlet pipe. Then I had to buy a extension pipe and pay EXTRA 350/-. Installation guy came to my place on the 25th and today is 29th. From last four days I have been chasing your...

I have placed a complaint on the company website and a service man came and left saying something needs to replaced. everytime they ask me for transportation charges, and this is 3 times. This time I can clearly see that the WM got severely damanged. So, I am asking for a replacement for the some defects which I don't they can fix after 3rd time sending for service.
We bought this washing machine in march 2010. Within first 4...

Sir/Madam,

I bought a IFB Microwave oven. After the first year's warranty period expired, I went in for AMC for 2 years. The customer ID given by IFB is 836469.

The oven did not work during the first year of AMC and I gave a complaint to IFB on 26.10.2010. The service is handled by a franchisee Co. who have no expertise to repair the oven. After the complaint on 26.10.2010, I had to remind the service...

RESPECTED
S/M
I live in kanpur and buyied a Dishawsher of IFB (MODEL-Neptune) on 29 March 2011.But i have not recieved the manual and Guarranty Card from seller,when i asked him he said that my slip will act as the Guarranty card and the manual might not be there because as you have requested a sealed pack and we haven't opened it to check it.Then he said that i will give you within 3 days but he has given me after...

My IFB washing machine 6 ltrs front loading is leaking at the out side water connection site for last 2 years.
Many IFB reps and plumbers tried and failed due to non availability of IFB connection pipe. Please addrss this problem from your side or guide me how to get this part from IFB agencies which is presently not available in any of their agencies....