IFB Industries Complaints & Reviews

That I had purchased the adove said Washing machine from Bansal Teleshop Ludhiana on 10/12/2008 & on the said date your represtative Gurbinderjeet Singh along with Service centre person Jasbir Sandhu installed it At about 7:30 pm & gave the demo & during the demo of washing the said machine torn the clothes & I immedieatly asked your reprentative Gurwindr jeet singh to take the machine back because it has technical and manufacturing...

Hi

I recently about a IFB washing machine. The first day it self it did not work and he opened some connections and tried to repair.

He said that some connection points are not good and we need to remove the parts and fix. I asked not to touch any part and asked him to replace the washing machine. But he said it is not his duty and left the location.

After spending 30,000 on a washing machine,...

Ref.: 23681171
Mrs. Niharika Asher - Washing Machine - Senator
Email dated 26th January 2011

Subj.: Reminder for the complaint mailed on 26th January 2011

This is to bring to your immediate attention that the no action has been taken from your side with respect to the complain made by me on January 26, 2011. This behaviour on the part of the Company and the management is just not acceptable.br...

I had contacted IFB for servicing my Senator Washing Machine in Nov 2010. Finally they sent someone and he made me change parts worth Rs 6230 saying the machine was perfect and would last another 5-10 years after the repair.

With-in 2-3 days the machine started leaking and I was told that the casing had got damaged and I had to shell out another Rs 1800 for it. So I was virtually inching towards spending the cost a new washing...

: Problem in Microwave 17PG1S, Sr. No. 3615, complaint no. 5618540 dated 26 Dec’ 2010
Dear officer,
I am holding this product from last more than 3 years and recently this is not working in any other mode except GRILL mode, I have made a request as above:
1. On 28 Dec’10, Technicians Mr. Ravinder came from local service center (DIALUP Home service) and he checked the oven, unfortunately that time there were no electricity...

My name is Jayadev from hyderabad & my contact No is [protected], i have registered a complaint against the not working IFB 5 kg washing machine on the 12 of jan 2011 and have been following up since then, you may have a look at the history of the call that i made referring to my mobile number. No action taken yet and I get to new advices daily from the jokers who call themselves service engineers. hope it reaches the hearing ears....

I am Pankaj Rathod from Arakkonam, Tamilnadu, India. I paid for Annual Maintenance Contract of my IFB Microwave Oven on 06.09.2010 to IFB service Person. My oven got faulty before three months and since then i have been lodging a complain online, and calling their customer care. The service person named Siva comes and makes me fool by telling that i will come with the spares next week and then he comes after a month, when complained for four...

I have bought an IFB machine from QRS Kollam,Kerala [Senator 6 KG]

At the time of installation itself it was having sound and when we have asked the technician about that and his reply was “It will be having sound at the beginning for some days because it is a new one”
My brother is having the same IFB machine and it not having sound. How come he can tell such things!!!

I have complained so many times...

I have a IFB washing machine with me. The AMC for the machine is very much in place continuously without any break. I had a problem last month and registered a complaint with IFB customer care centre on 6th of Jan 2011. Service personnel came two days later and checked the system. Told that a part, flush filter, needs to be replaced and it is chargeable. I agreed to the same. I waited for about 15 days he never turned up neither replied my...

My IFB washing machine which is under AMC started malfunctioning a month back.As usual I called up the customer support and registered a complaint .Following and that the problem was unattended for nearly a week and called up the customer support again and registered a fresh complaint this tame they gave me the telephone number of the IFB service agent who is serving my area.

Then on I started calling the service agent (who...

i have purchage a washing Machines from IFB Industries Limited, Ahmedabad , A-Block Akik Tower, Near Pakhwan Dining Hall bodakdev, SG Higway Ahmedabad-380105, on 28 Jan 2011 but their operator has not been come on my house till date and till time then after i have send two mil for complain to companey on 29 and 30 mail address is customerservice @ifbglobal.com but not give a sufficent replay to give me and then after i have call a No [protected]...

Dear Sir,

This is to inform you that we handed over the washing m/c and thumble drier for service purpose to the local service dealer m/s. sree varshini enterprises,tirupur.
After one year we received them and that also after the complaint to the customer care.

Again we handed over another washing m/c to them and the same problem continues for the past four months.so far no responce, whenever we called...

We have a 23SC1 IFB Microwave model that we purchased late 2004. It developed a problem, a couple of months agao, when while heating it was automatically tripping. We raised a complaint with IFB (ticket number[protected]. Around 5 technicians visited us, no one opened up the machine, but identified the problem as an SCB problem, last technician described it as a Fan motor problem, no service sheet was shared, the machine was also not fixed....

water leakage under the machine...

I got a IFB Micro oven at home.

I called for IFB service regarding some problem. The person came to home and he took a circuit board with him from our micro oven to repair. This happened on (18-Dec-2010). Today is (29-Jan-2011), Still no reply from them, no call to inform us that it is getting delayed. IFB VERY VERY BAD SERVICE.

IFB COMPLIANT TICKET NO: 5522908....

CUSTOMER ID: 1770592.
Inspite of repeated complaints the damaged bush onto which the drum is hanging has not been replaced by the company.The technicians who came say that it is out of stock(from november till date) and make temporary patch works promising they would replace the bush in a aday or two.With the result the drum falls off very often in the middle of washing and we had to complete the washing manually. Every time the machine...

I have IFB Washing Machine Model Exe + . Recently this started giving problem. The Fine dresses like soft sarees and shirts were getting damaged as the threads are pulled. This resulted in damage to the costly dresses .

I have given complaint on 23/11/2010 and the complaint No is 5462912. A service mechanic by name A.Thirukumaran came after two days. He said that the Drum is defective and needs replacement. He suggested to...

Service personnel not responding
1. Complaint no - 5763840.
2. Subject- Intial installation of washing machine.
3. Bought my washing machine on 8 jan 2011. Even after 17 days no one has come to do the installation of my washing machine.
4. No of reminders send by me.- Between 125 to 150.
5.Unprofessional executive contacted for complaints.-
(a) Mr Rajender at [protected].
(b) Mr Joshi...

sir,
I purchased ifb washing machine on[protected] from Coimbatore appliances [ vide Bill No. SI/3563 ] Vellore 632 006 tamilnadu,it was installed after 10 days only, just 10 days only it was worked, after that I went and complaint it was under repair on[protected]. First week of January 2011 service engineer came and saw the machine, he told about the IC problem in the machine washing.
Till date [[protected]] no one turn-up....

The quality of service of IFB washing machines is very pathetic. I live in annanagar in chennai and i have been trying to seek the help of the IFB service personnel for rectifying a simple problem for the past 2 months and the problem still persists..There is nothing done beyond attending the call and stating that some will attend to your problem. The staff visited my house twice and tried doing something, but in vain. The machine is only...