IFB Industries Complaints & Reviews

This is in reference to complaint No's- 5619291 dated 30/12/2010, 5682718 dated 5/1/2011 & 5744933 dated 15/1/2011 for my washing machine ELENA DX (5.5 kg) purchased on 21/2/2010.

Firstly technicians never visit on the stipulated time nor they give calls before coming. Since we both (husband & wife) are working so that is really a problem for us to be at home all the time & waiting for your technicians.br...

Sir,

I have purchased IFB microware from Mahavir Steel Shop from Pune on 17th october 2010.

On second day o[censored]se the switch board strat sparking hence we called company executive who has asked us to change the switch board which we did immidiately.
After that also it is not working properly. Most of the functions are not working and again switch board star sparking the light.

We again...

Mrs. Leena Sidenur (Customer No 1602025)
AM01, Temple Trees apartments, Jaraganahalli,
Kanakpura main road,
Bangalore – 560078 Dated 17th Jan, 2011
Dear sir/madam,
SUB : tremendously delayed service for dishwasher
We bought IFB Dishwasher Neptune model on 19th Sep, 2008. It worked fine till February 2010 when on calling the service centre, the response was prompt and the board was replaced....

sir, main davinder singh, B-449, 50, PANDAV NAGAR, NEAR WEST PATEL NAGAR, NEW DELHI-110008... PH.NO. [protected] WASHING MACHINE ELINA MODEL ... COMPLAINT NO.5615333
20 DIN HO GAYE HAI MERI COMPLAINT KO AUR MAIN DAILY PH.([protected], [protected]) KARTA HOON AUR MUJHE KEHTE HAI AAJ ENGINEER AA JAYEGA..LEKIN MERI COMPLAINT NAHI HO RAHI HAI... CUSTOMER CARE MEIN BHI KAI PH.[protected] KAR LIYE...PER COMPLAINT NAHI HO RAHI...AAP HI BATAYE...

I log a call in IFB cutomer care on 08-Dec-2010 on number [protected] and my IFB ID is 1914220 the issue is coming in that time the cloths was not clean properly and some spot is coming in cloths after 15 days he attend the call and in his customer care call was closed the call on 10-Dec-2010 it means IFB is closing the customer complaint without attending the call but the problem is still pending we are regulary followup with his local...

I have both the IFB machines, the Dryer and the Front load washing machine. I have made the biggest mistake in my life and regret every single moment buying the IFB machines. Please Please Please DO NOT CHOOSE IFB. Its been two year now since i have had them from day one they have given a lot of problem. in one and a half years time i had to change the moter, the belt, the drum, and for the dryer the belt twice. first of all they have no...

To
Mr. G. Dasgupta
President & CEO
IFB Industries Ltd
IND-5, Sector-1,
East Calcutta Township
Kolkata - 700107.

Date: 10 Jan, 2011

Dear Sir,

Sub: Request for replacement of defective washing machine (Senorita Dx)

It is regarding distressful time we have been going through since I purchased the IFB washing machine (Senorita DX) from DD...

My washing machine is under Annual Maintenance Contract for which IFB Industries Limited, A-[56, Okhla Industrial Area Phase - I, New Delhi - 110 020 charged Rs. 1684/- paid vide cheque No. 502890 ICICI Bank Ltd. vide Book No. 187 Serial No. 9342 dt. 22.01.2007 to cover warranty from 22.01.2009 to 21.01.2011. Customer Code is 964562 Sr. No. 10499.10.

I lodged complaint on 22.08.2010 on IFB Customer Care Phone No. [protected]....

from very beginning of our use the i f b angular washing machine is not properly working.always stopping the machine when a particular time is over.after completing 26th minutes the machine is stopping and showing error 01.for every washing the machine is stopping minimum two times.two month after purchasing the machine completely down.i complaint the fact to many service persons but unfortunately nobody mind it at last i got the toll free...

My washing machine (Top loading) is under warranty. On 26th dec 2010 I ve lodged a complaint that my machine is giving uneven vibrations.On rigrious follow up service personnel attended the complaint. He infomed me that there is some problem with parts in gear box and it needs to be replaced. This was expected to take 2 days. After 9 days passed I ve started trying to catch the Customer care only to get false commitments. Their service providers...

To the concerned authority,
hello i m owner of IFB dishwasher,
Whnever rinse aids, detergents etc get over to order is a huge hassle like climbing mt everest,
first they dont pick phones, thn they vl not answer & finally whn u get thru them they talk to u v v roughly .
before u utter tht i wnt to place order... they promptly tell tht call after 5 days, stock unavailable..
my authorised store is Dhandeep...

My mahcine dry is not working. I have been informed by a service agent of IFB that the motor needs replacement. I complained on 21 Dec, 2010 under complaint number 5590924. I am still awaiting someone from IFB to contact me and repair the machine. Veruy dissapointed with the services....

Hi

This is regarding Escalating the issue of poor Service Management from IFB Service Provider.

I am an Old customer of IFB and ever since I have started using the service provided by IFB from its Gurgaon Service center which is run by

Mr. Joshi (Mobile Number :[protected] ) I have always faced issues with the quality of service

In the recent case, I have filed a complaint for my...

My client ID is 1123267 and job no. 5637552. Bought the Maxi Dry Cloth Dryer on 28th Dec in Delhi from Arvee electronics in Delhi. I was promised tha the mc will be installed on 29th. Today 30th Dec is coming to an end and despite several phone calls to the Call centre, Arvee Electronics and Lakshmi (IFB's) agent in Noida, no one has come to install the machine.

This is very frustrating experience, first of all you spend...

Dear Concerned,

Its been nearly an year since I am complaining for the excessive vibration & sound in my washing machine during the spinning cycle. The machine was under warranty. Numerous complaints have been registered since Feb, 09 but the problem was not attended & the service personnel had intentionally let the warranty period lapse.

My details are as under:
Customer Code: 1425551
Senorita...

Dear Sir,
I had purchase a IFB washing machine model no.AW8061 from Raghukul Home Appliances ,Chotta Bazar Chowk, Main Road Chandrapur on dtd.30.11.2010 ( D.M. no.831). But the machine was delivered at my home it is observed that there are 5 to 6 dent (damages) on it. Several times I talk & complained to the deler but they have not responed positively.
Kindly look in to the matter at the earliest.
Regards
Rang...

I have an IFG Senator 6kg. It was running perfectly for almost 3 years. For the last 1 month we observed a leak of drops of water from the bottom of the washer (and the washer is in good condition and we are able to wash cloths). So I decided to call customer service just to fix the leak. Within a day the service person named Siva, came and he opened up the front panel and cover (without asking me what is the issue and even I didn’t tell...

COMPLAINT NO- 5270181 & 5454805
CUSTOMER CODE- 1965119

Dear Sir

I purchased this washing machine on 09 sept. 2010 from Manoj International,101,pratap nagar mayur vihar phase-1 DELHI-110091,PH-[protected],[protected],M.NO-[protected] VIDE bill no-C:232 DATED 09.09.10.

This machine has not been functioning since after purchase and several times complaint has been lodged at your complaint...

My IFB Supremo washing Machine has been under the Company's Annual
Maintenance Contract from the date of Purchase. The current ICR No. 23695 dated
29.8.2009 valid for the period 22.9.2010 to 21.09.2011. I had made a complaint on 28.11.2010 listing in detail the various problems and lack of due service by the company even though several complaints are made and I have spoken several times to IFB's own representative....

Hi,

I have an brand new IFB washing machine which is just a few months old. Water started leaking from 3 places within the few months of its purchase. 1) Front door 2) Washing powder box 3) coin collector box. I have registered a complaint on 19/12/2010 at 12.30pm, in their calli center with Shewtha & the complaint No is 5583777. I was promised that this would be recitified within 48hrs. But no action was taken. I again...