IFB Industries Complaints & Reviews

You know these kind can be solved by the company if they have a very tough and ruthless service head who does not have a heart to listen to his employee problems but be good to customers. Most companies which have such problems have employees who are somehow related to each other or have joined on reference. All of them collaborate and bring down such good organizations. ultimately all companies are made of people!!!

i have taken AMC for washing machine. recently my machine stopped working and complaint of same was registered with ifb having tkt no. 2461650. same day technician came and told us that certain parts will be required which will be available in two days . after 5 days again the person came to see the machine and told that parts have come and will be replaced next day. which has never come. now i want to know if AMC will be honoured or not as if it is not than we will go for litigation and also buy some other machine as it is not possible to live without washing clothes for months together.

Thank you very much for set righting of the guest house washing machine on 06th April 2009. After set right we switched on the machine we found some spark from the machine in the bottom &

its immediately switched off all the cloths are inside the machine, we request you to kindly send your engineer to set right the machine.

Please treat as an a very special case, it’s urgent.





B H Mahabeer SIngh
In Charge
NAL Guest House
Bangalore - 17

I have taken AMC for washing machine. recently my machine stopped working and complaint of same was registered with ifb having tkt no. 2890644. Thank you very much for set righting of the guest house washing machine on 06th April 2009. After set right we switched on the machine we found some spark from the machine in the bottom &

its immediately switched off all the cloths are inside the machine, we request you to kindly send your engineer to set right the machine.

Please treat as an a very special case, it’s urgent.





B H Mahabeer SIngh
In Charge
NAL Guest House
Bangalore

respected sir,
we have booked our complain last week monday but till now any official call or any service man not came to repair our washing machine, if this take place longer we have to buy any other brand washing machine... you service to repair section is dissatisfied us. kindly verify
thank u

i have made a complaint about malfunctioning (internal heater not working )of my washing machine on 23-Sep-11. Service team person was told that the same is to be replaced.Now it is over 2 weeks and nothing has happened despite innumerable reminders.What is worse is that every time I am calling to the customer care they are telling that "our representative will visit/ they will get back on the latest position" but no one has done till date.I feeling so much inconvenience with their service.
onther peculiar problem with my washing m/c is that its top cover has been cracked at 3-4 places which are clearly visible.i have informed the same to the service people.
i need ur sincere co-operation to raise this matter to the company & do the need full at earliest.

C K PANDA
DAMANJODI, KORAPUT
ORISSA
[protected]

I want constumer service immediately...my cel no-[protected]..i live in uppal..

IFB Washing Machine - Senator — Service is not provided

I registered one complaint for my IFB Washing Machine - Model Senator 6 KG om 15th December 2008. The service personnel visited on 20th December (after 5 day though they comit that the visit will be within 24 hours) and told me that one part (Inner Drum) has to be replaced and we fixed the appointment for 25th Decmber 2008 for the same as this process requires lot of time and 25th was holiday for us. On 25th Morning i got call from the service center that due to no availability of part this will not be attended on 25th. Since then I have been following up daily with the customer care and also i have been writing mails to them on the company' compalint link (http://www.ifbappliances.com/webapp/wcs/stores/servlet/Misc?langId=-1&store...⇄ but i have not got any response from them till now. The complaint is now over 2 weeks old which is still not fixed.

Hello All,
This is prem prakash. I have done my MBA in finance from MKU (Madurai kamaraja University) and now working in a small company as a accountant. So I want to do any short term course for being my growth. And I found IFBI course, but after reading complaints of many people i decided to leave my decision. And I request to all of people to guide me that what course is better for me.
I can'nt afford more than 20, 000. And want to join any short term course which can be done at home (distance).So that I did not leave my job.
Dear all friend I looking forward to your response.
Kindly suggest me.

Prem Prakash
Account Executive

PREM JI JOB KARTE RAHO IFBI OR ICICI TO FRAUD HAI IN KO BONDED LABOUR CHAHIYE VO BHI PAHLE TIN (3) MAHINE 7000.00APROX ME OF BAD ME 13500.00APROXX TAKE HOME ME

IFB Model No.30 SC1 Penal Board Problems

Yes, I too facing same issue with IFB washing machine model AW7233 while washing my pant.


Thanks!
Sundar
Chennai, Tamilnadu
[protected]

My name is j.David Joe we I am in kallidaikurichi (Tirunelveli dt) Tamilnadu.we have an washing machine (sanorita DX model).last month we have an problem with that rotating stone, it was broken. We informed our tirunelveli service center and they are sending the technician he said I would inform our service manager and change that stone a couple of days. But till date they are not responding and they are not change the parts it is almost 45 days delay. We are ready to pay. Now we have an lot of problem of washing clothes.
Today morning we spoke to tirunelveli service office, but no replay.
So please take immediate action.
Kindly do the needful.
Thanks,
J.David Joe
[protected].

Sorry... the heading is not correct. Its "Bad service and complaints are not taken seriously"

Pls. dont buy IFB machine, because to a small complaint nobody turns back to attend the call. The worstest service ever seen. from lawspet pondicherry.

Dear Mr. Negi,

This is to inform you that I am one of your customers using IFB Mirowave for couple of years and i have never seen this type of miss commitment and I do not expect these type of casual approach from a esteemed company like IFB.

I have launched a Complain dated: 23rd Sept 2010 and Complain Number is 5155408 and today is 26th September 2010 and no one from your organization has even given any importance to this complain and when followed they have one common answer that our people are on the way to your place they will come.

Since I was committed from your service team that this will be catered in 24 hrs and this small issue will be resolve but no body has any accountability for this.

I am writing with a ray of hope that some one will hear our voice and things will get resolved, you can understand that how pathetic service is given by IFB and I was planning to buy a dish washer from IFB, now I feel I was going with a wrong company.

Thanking you.

Regards,

Sandipon Chatterjee

Dear Sir,

I was allured by the big name of your company and purchased IFB Microwave Oven Model 25SCI in Decembeer 2006. Since then it had been giving satisfactory serice except that it door is very hard and very difficult to open and to shut. W as not corrected by the Mech. who attended my complaint saying that the door of this model is hard in all the pieces of this mode.
I have AMC for this owen since 04.06.2010.The owen stoped functioning all of a sudden on20.09.2010 and I made a complaint at the customer care centre on21.09.2010 vide complaint No.5125945. Some one visited my site on the same day and told that its PCB is out of order and some lone else will come to set it right within a coouple of days. But instead of a Mechanic one Raja Ram a Rehri .puller came to my residence with the Receipt of M/S Creative Engineers, Mariwala Town Manimajra and took away the Microwave Oven saying that it would be repaired in the workshop and that a sum of Rs.150 will be charged as fare for carrying it and bringing it back.. The firm when conctacted on 27.09.2010 informed that another 4-5 days would be required to repair it. They should have not collected it if they had not the spare part in their stock
My concern is that a lot of time has been taken in responding to my complaint and that the Microwave could have been repaired at my place instead of taking to the premises of the firm and that the charges for carrying to the workshop should be borne by them if it was not possible for them to repair it at my residence. PCB is not so heavy or difficult part to replace at the place of the customer. Moreoveer the charging Rs. 150/- is rather on very high side. The workshop is hardly 2..5 KM from my residencde and any rickwhaw may charge 15-20 Ruppes for this distance.
Hope you will get my concerns resolved immediately.

Regards,

HR GANDHI Customer Code 1308918,
Mob.[protected]

IFB — Non compliance

I am vinod chithore. My wife has given complaint foe IFB washing machine which is under AMC to call center. The responce was there after 2 days. Technician carried out repair. Charges were paid. But machine has stoped working. Complaint is given under no4706275 at call centre ph no 28839823. Technician came after 3 days.Complaint is still pending.After enquary with call centre i came to know that some part is comming from Goa and m/c can not be repaired for another 5 days.This is frustating.After so much follw up also the service is very [poor. Can i get a relief? Call me [protected]