IFB Industries Complaints & Reviews

I have purchased IFB washing machine Senator DX. From the beginning it is giving troubles. Service attendants attended several times. I came to know that this model is a flop one. We have spent a lot of money on this machine. It appears that there is a defect in manufacturing on this machine. Owners having Senator DX may advise me if they got redressal by any other means. I also appeal to the public not to purchase IFB washing machine...

Ref: AMC No. : IFB/ G/ 20269
We had first lodged our for the above mentioned IFB Washing Machine on the 1st of Sept 10 for which we given a complaint no. 5035266 dt. 1/9/09.
However, on nobody attending our complaint, we had to send a reminder by Email.
Following which, one IFB representative came to us on the 4th, checked the machine and told us that certain parts (that are readily available) need to be replaced and...

I was assure of job gaurantee for the program I enrolled in that was Post Graduation In Banking & Financial Services (PGDBFS).It was a six months course and I paid my hard earned money which was 60000/- + admission fees extra of 500/- .The institute just conducted fake interviews and said the joining would be after the completion of the course .Now its almost 2 months now they say the date of joining is postponed no appointment letter...

Despite promising to service my complaint within 24 hours my complaint No 5073340 dt 9/9/2010 has not been resolved by the service provider Antek services-Malad-east on behalf of IFB Industries Ltd.
A have a AMC for 2 years for my Washing Machine model Supremeo.

Very poor response, the telephone of Mr Anil Divakaran -the Man in charge of this agency is always switched off.

Hemang Marfatia
A- 402...

I bought a IFB Microwave oven and unfortuantely it got repaired in augest. I raised a complaint and the company sent the executive. The executive on inspection informed that the MICROWAVE will be actively working now, but the same problem is being faced by myself , as the executive has also charged Rs 276 as maintenance charges but after that there is no response from the executive . Since then neither i am able to trace the executive nor...

I have initially registered this compaint over phone on 28-AUG-2010 and complaint no. is 5013325. After several follow ups Technician turned up on 03-SEP-2010 and said the machine has to be taken to the workshop and he will be calling me in the evenign when they will be coming to take it but it never happened so far. The inital problem reported was Error E-04. When the technician came in on 03-SEP-2010, he further made a damage to door which...

Request # 120229 put in on 28 Aug for dishwasher salt, powder and liquid. No response even after two weeks despite several reminders to the customer care number [protected], the local service centre 32240707, the Mumbai IFB executive [protected], local service centre proprietor [protected].

Not my first unpleasant experience with IFB.........they are cheats who only want you to purchase their products and then simply dont care...

AMC Receipt No. 3654, dt.09.07.2010

Customer No. 1455302 - Break-down request No. 5050170
Inspite of several requests to customer care, and Local technicians Mr Gopi –Mobile No. [protected], and Mr Nani – [protected] , My washing machine has not been rectified even after 15 days of my request.
Importantly the machine is under AMC, the response of their technicians very irresponsible .
One of...

I have registered a complaint on 7th sept vide complaint no 5064786 and have been chasing with the peetampura franchise for attending the machine . The machine is under AMC contract NO 209603 ,customer code 1073338 . Even after 48 hours the machine has not been attended .If the principals cannot service the machines they should not sell and take AMC s and take innocent housewives for a ride . The cosumer court should take this issue up....

My IFB washing machine is under AMC and I am in Delhi.In spite of the repeated request to the help line no service persons are attending the machine,I am not able to under stand the reasons for this casual attitude. Service is very poor....

I participated in "Bid and Win" scheme of IFB Industries, by paying Rs 500. I didnt win, and as was stipulated they issued me a Gift Voucher (GV) with variable value for different purposes. One such purpose was Online Purchase of Microwave Oven where they offered a discount of Rs 2500.

Now the plight starts. I logged in, and bought Rotisserie oven, and when i put in the GV code it was invalid. I called half a dozen...

WE BOUGHT AN IFB FRONT LOADING WASHING MACHINE MODEL-ELENA DX CAPACITY 5.5 ON OCTOBER,1, 2008 . IT HAS BEEN 2 YEARS THAT WE ARE COMPLAINING OF THE DRYER WHICH IS NOT WORKING FROM THE VERY START BUT NOTHING IS DONE BY THE COMPANY . EVERY TIME WE WHEN WE CALL THE CUSTOMER CARE SERVICES THE SEND A TECHNITIAN WITH A POWDER ON THE NAME OF SERVICE .IFB SERVICE HAS PROVED TO BE THE POOREST SERVICE. WE DONT KNOW WHERE WE FILE OUR COMPLAINT OF THE...

MY WASHING MACHINE IFB FRONT LOADING FULLY AUTOMATIC SPIN TUB IS NOT WORKING PROPERLY. IT MAKES LOT OF SOUND AND VIBRATES IN SUCH A WAY THAT THE WM TENDS TO GO OUT OF CONTROL....

Product: IFB Dishwasher
Model: Zephyr EX
Issue: No service provided even after 21 days since complain was logged.
Complain No.: 4924778
Complain Date: 9th Aug 2010
Complain For: Replacement of Broken outlet hosepipe
IFB Dealer No.:[protected],[protected]
IFB Dealer manager: Mr. Anil Contact No. : [protected]

Complain was logged on 9th August 2010 and even after 25 days the...

COMPLAINT NO.4950370-DATED 16/08/2010.
DEAR SIR,
IT IS REALLY PAINFUL AND DISGUSTING EXPERINCE WITH COMPANIES AUTHORISED FRANCHISE-PERFECT COOL SERVICE..ANDHERI WEST. AND EVEN COMPNAIES HIGHER AUTHERTIES...MISS SONU, MISS AAMIRN,MR. PUJARI....THEY ARE NOT PICKING UP PHONES...PLS SEE THE MATTER SERIOUSLY OTHERWISE THESE PEOPLE ARE SPOILING COMPINES IMAGE.I AM USING USING THIS PRODUCT SINCE 20 YEARS...BUT FIRST TIME I AM EXPERICING...

Sir,
I bought a Washing machine (model no IFB Eliyte Dx - 5.5 Kg) dated 14/01/2009.I make a complaint in water leakage in bottom of the drum and a service person came from MSK Assosiates from lawspet,Pondycherry and it was croorrected and charged 160 rupees.
Again one more complaint booked at Sri mankular Electronics for digital display not working offenly at working condition. But the service person came and checked....

We have purchased Washing Machine of IFB from Croma, Goregaon about a year back. The machine is covered with 3 year warranty. Since last 3 months we have faced problems in working.

The first complaint was attended by IFB after severe follow up of more than a month. Now again machine has malfunctioned and stopped since one month. My complaint no is 4923012 with IFB. Their Malad service center ( Tel[protected] is totally irresponsible....

I have an IFB washing machine and have an AMC for it. I had given a complaint to the IFB customer care on 26th Aug and till date nobody has bothered to come and attend.

I don't understand what is the problem with these people. I seriously think ths IFB machines should be banned. The persons do not attend to their customers complaints.

worst service in IFB...

I have extremely hassled with the level of customer service provided by IFB. My washing machine has been giving problems for the last 45 days. The service center rep visited us a few times and after he is gone the problem starts again. There were following problems with the machine,

1. Clothes were getting torn
2. Water being ejected from the detergent tray and my house was getting flooded.

The technician...

I bought a IFb Senater 6 Kg Fully Auto washing machine from GREAT EASTERN TRADING Co.277/2/1 BT.road. vide M.R.No-16 Dt. 31st July 2010.

But I regreat to say that after opening the package,we observed numbers of scratches,rubbed marked on the body and deposited (settled) dust in different corner of the machine.

These defects are not acceptable in newly owned machine.

I would therefore request you...