Claimed

IFB Industries Complaints & Reviews

www.ifbindustries.com

4.2

Updated: Dec 2, 2025

Complaints 6903

Resolved

5640

Unresolved

1263

Amazing! 🤩 It’s great to see how IFB Industries is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. IFB Industries’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to IFB Industries

Having problems with IFB Industries?

File a complaint and get it resolved by IFB Industries customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Washing Machines

IFB Industries

IFB Industries reviews & complaints page 312

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka

Dear Sir,

We have IFB Washing Machine currently under AMC. We registered a compliant on 16th Julyu 2010 and still awaiting to hear that we get our chance of have service.

Every call to IFB has been very demoralising to us. We are promised umpteen number of times till today saying that we would be serviced.

At last on 24th July we got some ray of hope when service engineer finally turned up. However to dismay we see the partly working machine has now completely come down. Our calls to IFB again have gone unnoticed.

Would there be a respite for us??? How long to bear this inconvience?? We take AMC to protect us from such issues and I see it is not helping me any further.

Is this issue with IFB or End Customer like me. Kindly adivce.

Aug 13, 2020

Complaint marked as Resolved

View replies

M

Mohanchandra

from Mumbai, Maharashtra

Jul 11, 2011

We have an IFB fully automatic digital 7 KG front load wasing machine. It is still under warranty. We have launched a complaint that our machingis not working properly. IFB service centre is still not able to tell us what is the problem in that machine . After chaning severeal parts as R&D, now they claim that our panel is gone and it is all becase of that.

For replacing that panel IFB does not have this panel in staock and their GOA factory/office is also not having the same in stock.

Please suggest what to do ? Where to go ?

Complaint No : 6619598
Dated : 26/06/2011

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: North Delhi, Delhi

Subject : Complaint regarding IFB 06 Kg Washing Machine ( SENATOR) under warranty, for Water Leakage & Motor Rotation Problem.

From the List of complaints I've released one thing that I am not the one who is suffering from the poor servicing of IFB . If I've seen this before purchasing of the IFB washing then I may not be the one . but anyways.

I am also facing the same problem from Customer Care to Service Engineer and its been 01 month my problem have not resolved. I've purchased my 06 Kg IFB Washing machine 10 months ago from "JAGOTA Electronics, Modal Town Phase -01, New Delhi" and its started water leakage problem from one month ago. I've tried to book the complaint in customer care and that took my 02 wk to book the complaints, Finally on 06-Aug-10 Complaint No. "4898301. { In fact that the customer care cell of IFB is the verst one and manner less they don't want to book the complaint and make the person fool by transferring the call from one desk to another. Actually they need a drastic BPO Training bez if you've select the medium of language "English" and by chance to get connected to the C.C.E and he /She have no answer to your question then they deliberately transferred the call to another desk and start passing harsh comments.}

Finally one so called Jholachap / road side engineer visited me and check the machine & told me for the replacement of Motor & Card. After that no response and same answer " Out of STOCK " . I'm chasing the Branch Engineer.....( don't want to name) and not getting the positive answer, He is also assuring me that one day your Washing Machine will be repair but...... unable to give the dates ?

On 23-Aug-10 again that Jholachap / road side engineer visited along with the Motor & Card, He open the Machine and found that the new Motor is also a damage one. I've asked him why He've not checked the same at the time of issuance so that mine and his time can not be wasted. instead of accepting his fault he start arguing with me. Till the time my call is open and My Washing Machine is not repaired.

Please help me or advise me how do I repair it.
I also wants to book the complaint against IFB who is making the False promises of better after sale servicing, Bez at the time of booking the complaint they told 24 hrs to will take to attend the Call and in mine case its more than that to attend the call ( first call attended on 13-Aug-10).

I think they don't have a qualified staff who can take care of Quality issues of products and customers complainants. Its sure there is a design problem in there Washing Machine Models & poor parts quality.

In hope of repair of my IFB Washing Machine
S Mehra
JahangirPuri, Delhi

Aug 13, 2020

Complaint marked as Resolved

View replies

L

lucky bisht

from Delhi, Delhi

i have purchased senorita plus model and it has been faulty after purchasing 2 years the service engineer from gzb came and told me about the motor that motor is faulty.he demanded 7000/- for motor.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

Dear Sir,

I purchased microwave oven in Dec 2006 since then it was giving trouble, I complained several times and your service technician came but wasn't able to solve the problem. once your tech. came and he took away the part on which the mode buttons are given.It is SHAMEFUL for your company that first your dealer gave the defective piece than the service techn.fools the customer. better check this.Convection and grill are not in working condition the techn. has changed the part

Viraj KIshore
Lucknow
[protected]

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhi

complaint no : 4895801 dated 6th Aug

I bought Microwave oven some 3 yrs back thinking the brand name and service provided will be world class however my experience with IFB service has been pathetic.

I had complaint to your customer service rep on 6th Aug 2010. Representative came and told that a part would need to be replaced on 8th Aug 2010 however till today nobody came . leave coming nobody has even provided any satisfactory solution or call back.

I had a important get together on 10th Aug also updated your staff of the urgency and asked for alternative Owen till mine is fixed however they kept on giving me new dates. I feel as if I am being bluffed by a company which I admired till sometime back. Everytime I call your customer I have been provided a new no rather then a solution to my problem.

I have been calling IfB service centre daily and they are giving helpless reply that part to be replaced is unavailable.

No's tried are as follows :
[protected]
mobile : [protected]
other :[protected],4992569

Attitude by staff is casual and irresponsible. Despite repeated calls, I still doesn't have any solution.

Aug 13, 2020

Complaint marked as Resolved

View replies

S

Sridhar TN

from Hyderabad, Telangana

Ifb Microwave Oven — Pathetic Customer Service

I Bought IFB Microwave Oven and hardly used. suddenly it was not working and I called service center many times and they said service personnel will come today but nobody has ever turned up and nobody care about the call. I alson have IFB Washing Machine and the for installation, they took 1 week. It is very frustrating and I suggest not to buy IFB products because of their worst service.

S

shreejith babu

from Pune, Maharashtra

i wish u could shove the ifb microwave in the customers service ... as i never get through to give a complain .

D

DEBASIS PATRI

from Delhi, Delhi

MY FOLLOWING COMPLAINT HAS REMAINED UNATTENDED SINCE LAST 4 MONTHS. THE IFB MICROWAVE MODEL 20SC1 IS NOT WORKING AND THERE IS NO RESPONSE FROM YOUR CUSTOMER SERVICE. I HAD MADE THE FOLLOWING COMPLAINT ON 7.5.2009 AFTER MY EARLIER CALLS REMAIN UNATTENDED. I NEED YOUR QUICK INTERVENTION.
IFB MICROWAVE OVEN MODEL-20SC1 WAS PURCHASED BY ME IN SEPTEMBER 2007 FROM BHOPAL. SUBSEQUENTLY I GOT TRANSFERED TO RAIPUR IN MAY 2008. IN SEPTEMBER 2008 I LODGED A COMPLAINT WITH YOUR CALL CENTRE AND ALSO WITH THE LOCAL IFB SERVICE CENTRE REGARDING MALFUNCTIONING OF THE OVEN. THE CALL WAS ATTENDED AFTER 0NE MONTH IN OCTOBER AND SOME MINOR REPAIR WAS MADE. THE PROBLEM WITH THE OVEN AGAIN RESURFACED IN JANUARY 2009 AND SINCE THEN I HAVE LODGED ALMOST 10 COMPLAINTS TO YOUR LOCAL SERVICE CENTRE AT RAIPUR AND ALSO TO YOUR CALL CENTRE AND THE COMPLAINT STILL REMAINS UNATTENDED. MY COMPLAINT REFERENCE IS 2136927 WHICH I GOT FROM YOUR CALL CENTRE 2 MONTHS BACK. I REGRET YOU ARE SHOWING TOTAL DISRESPECT TO A CUSTOMER CALL AND PROBABLY ARE LEAST CONCERNED ABOUT ATTENDING TO CUSTOMER COMPLAINTS. TODAY AT 3.40 PM I CONTACTED YOUR CALL CENTRE AND TO MY UTTER DISMAY THE CALL WAS DELIBERATELY DISCONNECTED. PRIOR TO THAT THE SERVICE ENGINEER CLEARLY INDICATED THAT HE IS NOT IN A POSITION TO ATTEND TO THE COMPLAINT. THIS IS REALLY A SORRY STATE OF AFFAIRS AT IFB. NOW I AM PLANNING TO SEND BACK MY MACHINE BACK TO YOUR HEAD OFFICE THROUGH COURIER SO THAT YOU CAN KEEP IT IN THE ARCHIVE FOR SHOWING TO YOUR FUTURE CUSTOMERS ABOUT THE POOR QUALITY OF YOUR PRODUCTS AS WELL AS UR USELESS CUSTOMER SERVICE.

REGARDS

DEBASIS PATRI
RAIPUR
[protected]

S

Saurabh Srivastava

from Lucknow, Uttar Pradesh

IFB MICROWAVE — Pathetic service

Hi,
I bought a microwave oven from IFB worth Rs.13000, since I bought it there were severe problems in the oven, sometimes it does not allows me to cook or if it does my house is full of smoke as it appears that the house is on fire.When i called up the engineers they came with the reply that everything is fine and that is pretty normal that if you are cooking something the smoke is pretty normal.I have been using the microwave oven for the last 5 years of another company and it is the first time that I am getting this kind of oven which actually looks like a oven however it needs a open space so that it gets ample amount of space to spread the spoke caused by it, I have not been offered the two years warranty as well and I am sure that after November this year they would not even come to visit my place to check the oven.
I am a pretty dissatisfied customer as far as the product or the after saleas service is concerned so please help me out that what ezactly can be done.

C

ctcmishra

Sep 22, 2012

First IFB is the Worse Brand in Microwave. IFB is the Third Grade Microwave in this world. The Tencians are Top Class Jokers . They are Docaites. If You will give a complain for sevice The technician will come to UR house will do nothing but will take the charges. All the technicians are Jokers without having tech skill. You will be cheted.

First thing you have cheted when you select to Buy a IFB product . So Your cheating get started afterward.

Be Aware to purchase any IFB Products.

Regards,

Suvendu

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Tamil Nadu

I have raised problem in my drum on 13th august 2010 no service person attended my problem till now. I tried to reach all senior person in ifb nobody picks the phone / phone is switched off. By luck i spoke to one person she assured to send some one till now nobody turned up. After paying IFB AMC i am spending money on calling up all this people.

I am frustrated a lot.

Regards
Deepa

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

does the machine vibrate if rubber ring in front becomes 2 years old? machine was purchased 2 years ago but was used only for couple of times.we have now shifted to new residence.in old house machine was not vibrating.according to me service man has not leveled it properly and that is why it is vibrating.but he iscontinuosly insisting on replacing the rubber gaskate which costs 750 rs.pl take the rwright action and remove the fault.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

I have already complained through this forum earlier. However thre was no result. I am there fore again complaining.

I am Brig M. K. Dewan. I purchased a IFB washing Macine Model 6563 from Unique Enterprises D -79 Malviya Nagar New Delhi on 28 Dec 08 with 4 years of warranty.

the Machine performance was not satisfactory from day one. The Machine finally became defective on 31 Jul 10. I have lodged a number of complaints with IFB call Center at Calcutta I have spoken to the franchisee Mr Rajesh Kaul who detailed a mechanic. The mechanic however has shown his inability since there are no spare parts with franchisee. The IFB Company is at fault if they are not providing the spare parts to franchisee.

How long shall I suffer. Can IFB Company give me an answer.

Dr (Brig) M. K. Dewan
1219 sector 37, Noida, Mob No [protected]

View replies

M

muralidharakd

from Mysore, Karnataka

May 5, 2011

I have already complained through telephone, However there was no result. I am there fore again complaining.

the Machine stand performance was not satisfactory from day one. I have lodged a number of complaints with IFB call Center at Hassan, Karnataka State. I have spoken to the service mechanic. The mechanic however has shown his inability to slove the problem.How long shall I suffer. Can IFB Company give me an answer.

from
K.D.Muralidhara
Gorur Ramaswamy Iyengar Road
Near Helipad, Udayagiri, Hassan-573201
[protected]@gmail.com

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Delhi

IFB Industries Ltd.
Plot No.ind – 5, Sector-1,
East Calcutta Township,
Kolkata, West Bengal - 700 078

Atn:Mr.G.Dasgupta, President & CEO

SUB: Return of Substandard Washing Machine.

Dear Sir:

I had bought a washing machine Model No.7233 through a dealer named Hari Sharan & Sons, Delhi vide Inv. No.175 dt.05.08.09, with a high expectation. But I got extremely disappointed to find the machine is of a very poor quality on usage.

I may bring to your knowledge that it had started giving trouble after approx. 4 months of purchase, a complaint was lodged and your mechanic repaired it. Thereafter approx. after 2 months time the machine started giving trouble again, a complaint was lodged and it got repaired. One again approx. after a subsequent 3 months time the machine stopped working, a complaint lodged and got it repaired. And now again on 03.08.2010 it went out of order and the same day a complaint was lodge with your service department followed by at least 4-5 phone calls every day but all in vain and till date no body has attended the complaint.

I am extremely dissatisfied with working of this washing machine and even the after sale services of your company, because every time I lodged a complaint and I had to vigorously follow-up to get attended.

Looking to my experience and the problem I faced with your substandard and low quality product, I am left with no choice but to return this machine at your cost and expense. Therefore, you are requested to kindly arrange to refund the entire amount of Rs.17000.00 (inclusive of VAT) I paid for the purchase, as early as possible.

An early action in the matter is requested as I have already gone through a lot of disturbance in my day-to-day life due to this machine and would like to get ride this headache.

Regards,

Neeta Bedi
r/o. 150 Mall Apartments,
Mall Road,
Delhi-110054.

Aug 13, 2020

Complaint marked as Resolved

View replies

S

saurabh007

from Delhi, Delhi

Dear Sir / Madam

Please look into the following complaint, and see if you can help us out.
It has been 18 days, yet the complaint has not been rectified.

Hoping an early response

Regards
R.D.Miglani
F-178, Mansarover Garden
New Delhi - 110015

----- Forwarded Message ----
From: Rishi Miglani <[protected]@yahoo.com>
To: [protected]@ifbglobal.com
Cc: [protected]@yahoo.com; [protected]@yahoo.co.in; smita.[protected]@gmail.com
Sent: Sat, August 21, 2010 12:23:20 AM
Subject: Caution : IFB services are not World Class --- Complaint No. 4912285

Dear Sir / Madam,

I, R.D. Miglani am the owner of an IFB Fully Automatic Washing Machine - Model : Senator. Presently, we have an Annual Maintenance Contract for Two (2) years from 16.11.2009 to 15.11.2011. Kindly note that the washing machine was purchased some 10 years back and immediately after the completion ofthe warrany period, AMC's have ben continued till date.
But for late, I am sorry to inform you that despite paying a hefty amount (Aprox Rs 4700/- including taxes), we are not being offered the desired services, the company ought to provide through its so-called World class Service Network (Please refer to the following complaint)

1. On 09.08.2010, a complaint vide No. 4912285 was registered for the following :
"As soon as the machine is switched ON, the drum starts to rotate even without taking the water. For the full duration of the cycle, the drum keeps rotating continuosly with/without water and does not stop even for a minute. As a result of this, the clothes remain dirty and some of them even dry."

2. On 11.08.2010, Mr Deepak attended the complaint BUT did not rectify. As per him, the water level switch was defective and he assured us that the complaint will be rectified very soon.

3. Company's Delhi office (Ph. No.[protected]/[protected] as well as the Customer care (Ph. No. [protected]) were called upon on the following dates but to no use.
11.08.2010
17.08.2010
18.08.2010

4. Finally as a last attempt to get the problem rectified, I tried to contact Delhi Office head Mr Rajat Jain on Phone No. [protected], BUT to my shock instead of speaking to Mr jain, my call was forwarded to a Madam who said that the part is being INDENT from Company Office at OHKLA.

I hope that by now you must have got a feel of the ORDEAL that I am being subjected to by "IFB Industries".

Please note that one after the other, I have been suffering through its so-called World class Service Network. Please have a look on the below complaint sent on 26th June 2010. That time, we had to wait for 10 days to get the machine in working condition.

My question to the so-called World Renowned IFB Industries is that how long does it take for a small part to come from OKHLA to New Delhi [ Distance between the two places being just 30 Kms ]. Our machine is not working from 08.08.2010 and its been 18 days since we are washing our clothes by hand.

IF THERE IS ANY CUSTOMER SERVICES HEAD PRESENT IN INDIA WHO VALUES THE CUSTOMERS, KINDLY REPLY TO THIS E-MAIL OR CONTACT ME.

Hoping that this E-Mail Complaint may have some positive effect.
Kindly look into this matter at the earliest.

Thanking You

Regards
R.D.Miglani
F-178, Mansarover Garden

[protected][protected]Previous Message sent on 26.06.[protected][protected][protected]

From: Rishi Miglani <[protected]@yahoo.com>
To: [protected]@ifbglobal.com
Cc: [protected]@yahoo.com
Sent: Sat, June 26, 2010 11:36:08 AM
Subject: Serious Lapse of Service ; Complaint No. 4636379

Dear sir/madam,

I, R.D. Miglani am the owner of an IFB Fully Automatic Washing Machine - Model : Senator. Presently, we have an Annual Maintenance Contract for Two (2) years from 16.11.2009 to 15.11.2011. Kindly note that the washing machine was purchased some 10 years back and immediately after the completion ofthe warrany period, AMC's have ben continued till date.
But for late, I am sorry to inform you that despite paying a hefty amount (Aprox Rs 4700/- including taxes), we are not being offered the desired services, the company ought to provide through its so-called World class Service Network (Please refer to the following complaint)

I had registered a complaint regarding Water leakage from the bottom of the machine casing on 23.06.2010 for which I was given a Customer Id of 300849 (Despite repeated request I was not given a Complaint Number). The attendent for the abovesaid complaint, arrived on 25.06.2010 at 4:10 PM, entered the house and asked for the A.M.C papers. He asked for the complaint and on being told that "During running of the machine water leaks from the bottom of the machine casing", he simply replied that it is due to adding too much of detergent in the machine. He noted down the AMCno. and WITHOUT taking our signature on any paper regarding rectification of the complaint, he left at 4:20 PM.
After he left, the machine was run on 75% load with appropriate detergent and after that a De-Scaling run was carried out. To my Shock, the machine leaked in both the cases.

Today morning that is 26.06.2010, When I contacted the attendant, he said that he would come on Tuesday i.e. 29.06.2010. On requesting him to come earlier, he said that he had already attended the complaint.
Subsequently, I again called up the Complaint center and registered the complaint, thankfully this time with a Complaint no. 4636379.

Please note that since we are using the machine for more than 10 Years, we must have gained so much experience that we would know "Which and in What quantity a detergent is to be added."

My concern with the IFB Industries is that, inspite of paying a hefty amount of Rs 4700/- ( In which a person can buy a New Semi-Automatic Machine) (Having spent more than Rs 20000 /- till date on the A.M.C), the After sales services are not being delivered as promised. The ruthlessness of the staff is an "icing on the cake" and that too on being a loyal customer of IFB.

Kindly look into this matter at the earliest.

Thanking You

Regards
R.D.Miglani
F-178, Mansarover Garden

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

We have bought IFB 7kg automatic front load machine and thought will support and help our day to day activities and as trusted name in the market with all hopes.

Problem : After washing some Greece / oil and dirt comes on all clothes and it will never go(spoiled almost 50 pairs of clothes.

Action by IFB : lodged series of complaints and number below, they took the machine and serviced at their factory and gave it back not improvement at all.

All basic expectations are not even met and we started with series of problems and complaints.
No body to do service and take the ownership to sort out the problem and even company like IFB has very very poor service and support.

Hope to see some justice to be given by consumer forum my concern is addressed and nobody else go through this situation.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Chandigarh

Dear Sir,

I have purchase IFB Microwave on 29th July:

Model - 30SC2 from ure dealer:

Sachdeva Electronics SCO 2415 Sec. 22-C, Chd. 2707372,[protected]

Buyer Name - Neetu

Sector - 48C

Pament Mode - ICICI Crdit Card
Amt - 6700

I have made Payment from the Credit Card. As EMI facility is available as per attached link IFB website provide EMI conversion option if payment made by ICICI Credit Card. But till date my payment has not been coverted in to EMI>

I have conacted ICICI Crditec card also they told me to conact vendor and vendor is not responding .

Kindly look after the matter.

Attached is the link.

Regards

Neetu
M - [protected]

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra

Sir,

I have purchased IFB Senator Washing Machine 4 years back from Local shop.
The Machine Makes noise while rotating. , so we can't use the machine.

Pl. send Mechanic to check the machine.

Address :-

Shirishkumar C. Prabhu
A-3, SAGAR, PLOT RH-91.
Near Model Collrge,
Dombivali (EAST)
DIST. THANE
PIN - 421203

Mob. : [protected]
: [protected] (Mrs. Prabhu)

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Wanted to send this note hoping some one would be listeneing and valueing the customer presence and needs.

I have logged the complaint number 4834406 to IFB call centre for my washing machine, which is not working from last 25 days and it is under two year warrenty.

IFB technition came first week of complaint and the quality of service provided was appreciable as they
1) Broked the wheel from body,
2) Did a short circuit in house and went without communicating...
3) From last 10 days despite following the Call centre and bangalore office no one is listening
4) no communication when they plan to attend and correct the problem, no SLA in place

Contacted the Bangalore persions with the hirearchy order of Mr Manoj, Mr Ram and then Mr Balaji and when ever i am calling them they are saying our technition will come but no one is coming at the day end... Really after so much of patience and facing a poor service from the company hence writing this mail.

Really i am getting frustrated as my family is suffering from the pain and the delay IFB people are providing, Hope with this mail IFB would react and help me to act on my complaint number...

View replies

C

Complainant6814974

from Delhi, Delhi

my washing machine is not working.ido not know any service centre adress.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I have logged the complaint number 4834408 to IFB call centre for the washing machine, it is under two year warrenty. the machine is not working from last 25 days ...there technition came in first week but broked the wheel from body, did a short circuit in house and went without communicating...from last 10 days despite following the Call centre and bangalore office no one no one is listening and when ever i am calling them they are saying our technitial will come but no one is coming.Really a poor service, please help

View replies

B

balu menon

from Mumbai, Maharashtra

IFB has one of the worst services. No use even if you call up their regional office also, they will not help. I am also facing similar issue; just because i was not ready to take up AMC the service engineer left the premises without repairing.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Tamil Nadu

Is there a way to penalize IFB for breach of contract.

I had registered a complaint with IFB on May 30; and thet have recorded it as Jun 12th, 2010. I have a AMC with them for the year, ending March 2011.

After a few days of sucessive calls, it was attended to on Jun 25, 2010.

Till date (Aug 12th, 2010) I have not heard back from them. There have been two calls in between from their side, enquiring abt residence change and another enquiring if the order is closed. Every time you call, they do not have a clue on the issue/concern of the customer/complaint.

I am not able to track the MD (name) of this company and the official address of the person, to send a personalized legal letter.

Has there been any class action law suite against this company?....

Jaishree:

My details - [protected]@yahoo.com

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat

Owner of Washing Machine : Mrs. Vinita Sahni
Complaint No : 4240969

I have launched my washing machine's complaint to the company several times, on their Customer Care Centre, on their Head Office, on Local service centre, Mailed the Company millions times. But no response from any areas of IFB and my Complaint id due since March 2010, i am really pissed off with such behaviour of the company.

Please help me to take some action against the IFB Company.

Please take notice to my serious problem, i'll be grateful to you.

Amit Sahni
[protected].
Surat.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

i have been compalining to the company and the stores (Vijay Sales) for the last 2 weeks. The company person came twice to my place to report that the turntable (glass) broke due to faulty thermostat. this complaint has not been reported to their managers. when asked about the repairs, they ask us to pay for the glass. we are still under warranty and the company refuses to budge. I need to lodge a complaint in consumer forum. someone please advise me how to go about it. my email is [protected]@rediffmail.com

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamnagar, Gujarat

HI,
MY NAME IS RAVI A KHAMBHAYTA.
I HAVE IFB WASHING MACHINE FULLY AUTOMATIC SYSTEM.
MY MACHINE WAS STOPPED LAST 1 MONTH.
I HAVE CONTACT IFB STORE M/S SAMUDRA SALES IN JAMNAGar,BUT NO BUDY SOLVE MY PROBLEM.
I HAVE DAILY CALL ON IFB STORE SINCE 1 MONTH.
PLEASE SOLVE THIS PROBLEM AND SEND SERVICE MEN.
IFB CUSTOMER CARE PERSON , MENTION THIS PROBLEM AS EARLY AS SOON.
CELL NO:[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

S

stivan roy

from Gwalior, Madhya Pradesh

Apr 23, 2011

to ifb washing machine customer name:gabriel d khristi, a-5, anand park, opp st xaviers school, mobno:[protected] we bought wm ifb senorita dx 5.5 kg washing machine sr [protected] on 29 july 2010 from afis appliances anand gujarat invoice no rl/2103. i want ur assistance . the machine has been vibrating too muh while operating.there are also some other problems i have been trying company's help line no but there is no reply i want your experts at my home as early as possible

Z

zitauu

Oct 12, 2011

[protected]@yahoo.com
Hello
I read your profile today and it was so good to me.u know that i am interested to be a friend first.i also believe that coming to you will be a probability of meeting that very love that has been lacking in my entire life. please i will like you to contact me direct to my e-mail address,
([protected]@yahoo.com) i dont know the posebility of remaing in forum for long time, i will give you a full introduction of my self with my pictures ok. i will be waiting for your mail to my e-mail adsdress
([protected]@yahoo.com) as you know
there is no age, race, colour n religion barrier when it comes to true love,
cares Grace.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Surat, Gujarat

Dear Sir,
I am facing problems with my IFB washin machine(Model no.-Elena series) since three months.
I have registered a complain with the IFB people(complaint no.[protected], but there is no response from them inspite of me calling them again & again.
I have complained to the Gujarat's IFB head regarding it but then too there is no response from their side.
I want them to repair or replace the machine since it is in warranty period still.

Akshay Mantri
[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

S

sonalijoshii

from Bengaluru, Karnataka

Hi Akshay,

Is there any luck with the replacement since I have a similar problem of complaint follow ups under guarantee period.

rgds,

Sonali

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat

I HAVE PURCHASED 3 IFB WASHING MACHINES AT A TIME BEFORE 7YEARS APPROX.
OUT OF IT 2 ARE NOT WORKING I HAVE FILED COMPLAINT AT SHOWROOM BUT NO COMPANY PERSON IS ATTENDING THE COMPLAINT.
I BOUGHT IT FROM PATEL ELECTRONICS. MORBI GUJARAT.
I AM FED UP MAKING COMPLAINT TO THEM

THERE IS NO CUSTOMER CARE NUMBER OR ANY KIND OF HELPLINE NUMBER OF COMPANY
I ADVICE EVERYONE DONT EVER BUY APPLIANCES OF IFB VERY POOR AFTER SALES SERVICE.

MY NUMBER IS [protected]

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ariyalur, Tamil Nadu

I'm Sathyapriya ,lecturer in Anna university Tiruchirappalli,Ariyalur campus.
bought 6kg digital IFB washing machine on 21/2/10 at mangal &mangal shopping mall,trichy.It was in good condition upto 5/5/10 only. i made a complaint on 10/5/10 to custamer care, the complaint number is 4491188. But no one is taking response still now.I made complaints to the following persons they are in custemer care.SUBASH ON 25/5/10, SONY ON 3/6/10,PARBAHARAN ON 16/6/10,PAUL ON 16/6/10, SATHYAPRIYA ON 26/6/10, KRISHNAKUMAR ON 26/6 /10 7) KUMARESAN ON 26/6/10, 8)SATHISHKUMAR ON 16/7/10, 9) SWEDHA FROM BANGLORE ON 4/8/10, . NANDHAGOPAL ON 4/8/10 .I made not even for above mentioned persons,also complaint to so many persons not mentioned here.I think the IFB company is not there. If the problem is not solved by you within a week then I'll complaint to consumer court by refering my lawer.There is always problem between me &my husband,since he supported to buy LG only, by my compelsion only we bought IFB.Here after i advice to others not to buy any IFB product because of IFB's very very very very...... worst service.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines