IFB Industries Complaints & Reviews

I lodged complaint on or around 10-5-10, regarding washing machine hardware is burst causing drum punctured, concrete blocks broken and causing loud noise and clothes getting soiled, so the machine is not in use since then. Experienced ridiculous response from franchisee as well as authorised dealer, I complained on customer [protected]@ifbglobal.com but no concrete action taken.

Difficult to fathom that within 3 years of purchase...

Pathetic Customer Service

I Bought IFB Microwave Oven from M/s Bansal Electronics Samana Distt. Patiala Punjab during the 2nd week of December 2009 and hardly used. Suddenly it was not working and I called service center many times and they said service personnel will come today but nobody has ever turned up and nobody care about the call.
The product is very much in warranty period. I even mail my complaint to the IFB...

I had initially thought that IFB is a customer oriented firm and bought IFB washing machine and Microwave Owen for a price of Rs. 35000/-. I have now realized that IFB is totally fraud company luring its customers to pay every year on annual maintenance contract and never living up to terms and agreements. IFB has outsourced its services to Sriram soultions, where agents don't know nothing other than scewing up working appliances and...

My IFB washing machine is under AMC and I am in chennai.In spite of the repeated request from the month of November2009, the services person had come once and checked up and informed that the bearing has gone and need to be replaced, he assured that it will be attaned with 3 to 4 days, till to day (14/05/2010) no action has been taken to rectify.Now the washing mechine is in complet stand still.My AMC expire in the month of August 2010, and...

i have been complaining about the worst wash quality of the ifb washing machine to the ifb officials. some have come to attend the complaint, but no solution. every they come they say some techinical problem, they attend the problem but no white wash of the clothes. recently, about 20 days back, one engineer has taken the sample of the banian which has turned its colour from white to blackish white. on enquiry they say that the sample banian...

Poorest Quality, Highest Inefficiency and Awful Customer Service – synonyms for IFB?

Our Customer Care Ref No: 1564771

I bought IFB Washing Machine Executive Plus, 5Kg, Frontload model from Next Retail Shop, 4th Block, Jayanagar, Bangalore on 17/08/2008 though Bill No: 629305. Some technician on the name of IFB came and installed it.

The hell of problems that we had to face:
1. With in...

I am Pavithra from Chengalpet the user of IFB Automatic Washing Machine, my machine is under warranty. Last Wednesday I suited a complaint to the customer service ( Ticket No: 1682510, Complaint No: 4469730 ). In call centre representative told the service will be done with in 48hrs. It is hardly one week nobody has turned up till date.

I rang up to the service man, they said there is non availiablity of service man. We...

A person "Mr. Rajeev Agrawal" is sending emails to students to deposit Rs. 6,250 in trturn for their interviews for a position in IFB Industries Ltd.

I spoke to company officials, taking contacts from NSE website:[protected], they confirmed that This is a fraud commited by this unkknown person, and will lodge a IFR against the person.

This Person "Mr Rajeev Agrawal" give his mobile number...

I live in Delhi and have an AMC with IFB and complained at the number given in AMC form when the machine stopped working. The workmen came the next day and diagnosed the cause to be a motor fault saying they will be back next day as the motor needed to be replaced. This meant that one day of office work was already lost. However, they did not turn up next day and on calling number 25776208 we were told that the motor is not in stock. On insistence...

Dear sir,



I have purchased IFB Micowave oven-Model 25 PGIS s.no 2508/03/17003 VIDE INVOICE NO:HYD NO SVR/783/09-10 dated 18/08/2009.

I have paid cash Rs6545 on 12/08/2009( receipt no:454) at IFB Stock point Vijayawada.

since it is purchased i am facing lot of difficulties:-



1.After I purchased unit even for the demo of the unit the people...

Dear Sir,

We have few problems with the IFB Washing Machine and its not working for the last couple of weeks......

We are very sorry to inform you that we are not able to receive any sort of service from IFB for the IFB Washing Machine we have purchased. For the past ten days we are calling to IFB customer care at [protected], i thought they will respond with responsibility, but nothing...

Complain - Machine is not Spinning.
Complaint No 4430074.
Complaint Lodged on 26.04.2010.
Attended on 26.4.2010.
On the same day Technician Mr. Sameer informed that the Timer has to be replaced. He
changed the Timer and said that its working now. We also signed a service contract
and charged a total amount of 6000/- Rs. But the very next day (27-Apr-10) again the Machine
stopped spinning. Till...

The function washing mode if kept in that position is not getting water and not getting started whereas we are keeping the Rinse position for water intake and then setting it at Wash position to get our work done.
Also require the following spares:-
1)Descaling powder
2) Water tube rubber coupling(Black one connecting water pipe & washing m/c)
Sincerely Yours,
Vijay Rangan
[protected]
Mrs.Mythili...

Good day ,
This is to bring to your kind notice that I, Vidya Nigam purchased IFB microwave model 25SC2 from Sawhney electronics ,Shop no.8 ,Awwa shopping complex command canteen , lucknow on 23rd Nov 2008.
Until last month it was working fine , when one day i suffered a painful electric shock ...Following this , the very next day i lodged a complaint at IFB customer care lucknow, which was actually attended after one month..On...

Complain registered for non-working microwave on April 19, 2010 (ID: 1409178, Complain No.: 4402727). Service person visited and said that front switch panel needs replacement which will be done in 2 days. Service charge was also taken. Service person never came back for replacing front switch panel. On enquiry in customer service it was found that fault was closed without consulting us....

HI,
I AM PRABATH.C
MY CUSTOMER ID IS 2046455
COMPLAINT NUMBER IS 4336345

MY IFB SENORITA WASHING MACHINE I BOUGHT IT ON OCT-09. IT GOT REPAIRED ON 1ST OF APR-10. I MADE COMPLAINT TO CUSTOMER CARE ON 2ND APR-10. SERVICE PERSONS CAME WITHIN TWO DAYS AND TOLD THAT SOME STONE INSIDE THE MACHINE HAS GONE.THERE IS NO STOCK OF THAT STONE IN SALEM NOW. IT WILL TAKE ONE WEEK TIME TO BRING THAT FROM CHENNAI. THEN...

Very worst customer service by ifb in chennai. They even turn back.

We are using ifb washing machine and the machine is in extended waranty we paid 1500 rs for that.

15 days before we face an issue. The water was not drained out. We contact custom no [protected] and we registered a compliant. We clearly mention the issue (I. E water was not drained out). They rasied a compliant number and promise send the service...

I bought IFB washing machine on 2008. Till now i registered n number of complaints..while washing clothes its making noise like a running train. 6 months back its started leaking & i gave a complaint...after following up for nearly 7 days the so called service centre people changed some part & told like everything is fine..but the problem didnt rectified...when ever we are using it still water leaking...10days back i given another...

Iam hina tejwani from east of kailash .I have bought the machine from Unique Electronic ,central market just four months before only and in just these four month my machine had start giving me the problem and this is the fourth time it again not working .now i am constantly requesting IFB company that please replacsd it so that i should not face problem any more .After spending 20000/- rupees iam not satisfied.You please consider this request.br...

dear sir ,
i already complain for my washing machine model no-sup.dx . as on 21.4.2010 complain no-4414167 but still yet didnt get any kind of response . I called so many times but they are idle.One of in company staff named manish came to me and made a contract saying that whenever I ever have problem that contarct will cover all the things but now they are not.So please consider my problem and do take any kind of action....