IFB Industries Complaints & Reviews

I registered a complaint about the breakdown of my washing machine on 23.8.2010. So far only a mechanic has come to tell me that the control panel shall have to be changed and that this would be done on the 26th. Today is the 27th and so far no one has come, in spite of repeated reminders by me to the local shop from whiich I purchased the machine and to your customer care...

IFB Washing Machine: Model-Digital SX 6KG
Serial No. WT DIG SX B 001491, Date of purchase-- 26.04.10.
My machine is not working. Machine shows the MOTOR ERROR. My complain No. 4933904. Customer ID - 2299416. Technician visited my house and told me that motor should be replaced. To-day the technician came with a motor. I think that the motor is not a new one. The motor was not in sealed pack and there is no sticker of IFB in...

Sir,
I am an owner of washing machine IFB Alena.Now it is not working.I called service agency at Kollam,Kerala,which is our nearest(Venture Electronics,Kollam). They never cared or attended.Then i registerd complaint online and through sms on 20/08/10.One David called me and promised to solve the complaint(complaint is that the waterdoes not flow out and drier not functioning properly).But of no use.Though one Suresh from kayamkulam...

[protected]@ifbglobal.com;

Dear Sir/Madam

We have taken the AMC for IFB Alina washing machine model 38773 on 7th August 2010,which is valid until 18th August 2011 through Mr.J.K.Gupta at Rohini.
We regret to inform you that we have facing severe problem in getting our washing machine attended because the person who took the franchise,i.e.Mr.J.K.Gupta
has informed us that he has given-up the franchise...

Dear Sir / Madam

Please look into the following complaint, and see if you can help us out.
It has been 18 days, yet the complaint has not been rectified.

Hoping an early response

Regards
R.D.Miglani
F-178, Mansarover Garden
New Delhi - 110015



----- Forwarded Message ----
From: Rishi Miglani <[protected]@yahoo.com>
To:...

Dear Sir,

We have IFB Washing Machine currently under AMC. We registered a compliant on 16th Julyu 2010 and still awaiting to hear that we get our chance of have service.

Every call to IFB has been very demoralising to us. We are promised umpteen number of times till today saying that we would be serviced.

At last on 24th July we got some ray of hope when service engineer finally turned up. ...

Subject : Complaint regarding IFB 06 Kg Washing Machine ( SENATOR) under warranty, for Water Leakage & Motor Rotation Problem.

From the List of complaints I've released one thing that I am not the one who is suffering from the poor servicing of IFB . If I've seen this before purchasing of the IFB washing then I may not be the one . but anyways.

I am also facing the same problem from Customer Care...

Dear Sir,

I purchased microwave oven in Dec 2006 since then it was giving trouble, I complained several times and your service technician came but wasn't able to solve the problem. once your tech. came and he took away the part on which the mode buttons are given.It is SHAMEFUL for your company that first your dealer gave the defective piece than the service techn.fools the customer. better check this.Convection...

complaint no : 4895801 dated 6th Aug

I bought Microwave oven some 3 yrs back thinking the brand name and service provided will be world class however my experience with IFB service has been pathetic.

I had complaint to your customer service rep on 6th Aug 2010. Representative came and told that a part would need to be replaced on 8th Aug 2010 however till today nobody came . leave coming nobody has even provided...

I have raised problem in my drum on 13th august 2010 no service person attended my problem till now. I tried to reach all senior person in ifb nobody picks the phone / phone is switched off. By luck i spoke to one person she assured to send some one till now nobody turned up. After paying IFB AMC i am spending money on calling up all this people.

I am frustrated a lot.

Regards
Deepa...

does the machine vibrate if rubber ring in front becomes 2 years old? machine was purchased 2 years ago but was used only for couple of times.we have now shifted to new residence.in old house machine was not vibrating.according to me service man has not leveled it properly and that is why it is vibrating.but he iscontinuosly insisting on replacing the rubber gaskate which costs 750 rs.pl take the rwright action and remove the fault....

I have already complained through this forum earlier. However thre was no result. I am there fore again complaining.

I am Brig M. K. Dewan. I purchased a IFB washing Macine Model 6563 from Unique Enterprises D -79 Malviya Nagar New Delhi on 28 Dec 08 with 4 years of warranty.

the Machine performance was not satisfactory from day one. The Machine finally became defective on 31 Jul 10. I have lodged a number of...

IFB Industries Ltd.
Plot No.ind – 5, Sector-1,
East Calcutta Township,
Kolkata, West Bengal - 700 078

Atn:Mr.G.Dasgupta, President & CEO

SUB: Return of Substandard Washing Machine.

Dear Sir:

I had bought a washing machine Model No.7233 through a dealer named Hari Sharan & Sons, Delhi vide Inv. No.175 dt.05.08.09, with a high expectation. But I got...

We have bought IFB 7kg automatic front load machine and thought will support and help our day to day activities and as trusted name in the market with all hopes.

Problem : After washing some Greece / oil and dirt comes on all clothes and it will never go(spoiled almost 50 pairs of clothes.

Action by IFB : lodged series of complaints and number below, they took the machine and serviced at their factory and gave...

Dear Sir,

I have purchase IFB Microwave on 29th July:

Model - 30SC2 from ure dealer:

Sachdeva Electronics SCO 2415 Sec. 22-C, Chd. 2707372,[protected]


Buyer Name - Neetu

Sector - 48C

Pament Mode - ICICI Crdit Card
Amt - 6700

I have made Payment from the Credit Card. As EMI facility is available as per attached link...

Sir,

I have purchased IFB Senator Washing Machine 4 years back from Local shop.
The Machine Makes noise while rotating. , so we can't use the machine.

Pl. send Mechanic to check the machine.

Address :-

Shirishkumar C. Prabhu
A-3, SAGAR, PLOT RH-91.
Near Model Collrge,
Dombivali (EAST)
DIST. THANE
PIN - 421203

Mob. : [protected]br...

Wanted to send this note hoping some one would be listeneing and valueing the customer presence and needs.

I have logged the complaint number 4834406 to IFB call centre for my washing machine, which is not working from last 25 days and it is under two year warrenty.

IFB technition came first week of complaint and the quality of service provided was appreciable as they
1) Broked the wheel from body,br...

I have logged the complaint number 4834408 to IFB call centre for the washing machine, it is under two year warrenty. the machine is not working from last 25 days ...there technition came in first week but broked the wheel from body, did a short circuit in house and went without communicating...from last 10 days despite following the Call centre and bangalore office no one no one is listening and when ever i am calling them they are saying...

Is there a way to penalize IFB for breach of contract.

I had registered a complaint with IFB on May 30; and thet have recorded it as Jun 12th, 2010. I have a AMC with them for the year, ending March 2011.

After a few days of sucessive calls, it was attended to on Jun 25, 2010.

Till date (Aug 12th, 2010) I have not heard back from them. There have been two calls in between from their side, enquiring...

Owner of Washing Machine : Mrs. Vinita Sahni
Complaint No : 4240969

I have launched my washing machine's complaint to the company several times, on their Customer Care Centre, on their Head Office, on Local service centre, Mailed the Company millions times. But no response from any areas of IFB and my Complaint id due since March 2010, i am really pissed off with such behaviour of the company.

Please...