IFB Industries Complaints & Reviews

Dear Sir / Madam ,

iam Chandrika loacated in chennai.I have an IFB top loading washing macine which is under warranty period booked in my husband's name S. Sesahdri sekar.
On 13 th feb i have launched a complaint with your customer care in b'lore that there is a problem in my machine ( the delicate button " start" is not working / complaint no : 4137878)..
i was told that your representative...

Poor service from the day 1 from IFB

After Purchase of New IFB Senator Dx 6 Kg, for Rs. 27,100/- the first day of service from IFB (for installation service) was one of the poorest I had seen from manufacturer of world class washing machines in India.

Machine was purchased on 21.2.10 and delivered on 23.02.10.(Croma- Ghatkopar West invoice no.[protected] dtd. 21.2.10)

The guy from IFB visited our...

I have launched complaint about improper heating & light problem in my microwave oven third week of OCT 09 having comp. no.5950 at Raipur Chattisgarh state.After many reminder it has not been attended so far.Ultimately I Have again launched the same comp.at Kolkata office on 9th DEC 09 having comp. no.3850214.But til date after many reminder it is unattended yet.
Therefore I request you to kindly look into the matter and do the...

This is the second time I am complaining regarding the same issue. I bought an IFB microwave machine on Christmas for my mother. They gave us a defective machine. Shahs a shop in Chennai have a policy (very convenient, i must add) that once you buy any product they wash their hands off it.ie You are responsible for contacting the company of your product. Thus I will not be buying at this Shahs again.

Well, I got this microwave...

sir,
we are having one IFB FRONT LOADING DIGITAL WASHING MACHINE Model No (10707/Digital) and also we are having Annual Maintenance Contract up to 18/06/2011.
The Washing Machine is not working for the last 25 days and we informed the local service center and of no use and then we made a complaint (complaint no 4153376) on 18/02/2010 to "24 Hrs" CUSTOMER CARE ( of IFB) [protected] . They promised us to do the needful...

This is Dhanasekar, residing in Chennai, Tamil Nadu. I had entered AMC with IFB Industries and AMC is valid till 1st October 2010. My customer code is 2074751. I own an IFB Supremo Washing machine since 1999. I had lodged a complaint that my Washing machine is making a hell a lot of noise and also that it is moving hither and thither while the spin is on. In November 2009, one of your service personnel by name Mr.Arivudoss attended the...

vibration with big noise and sounds, and now not working. mechanic visited but not attended the problem by saying that the drum broken and sr. mechanic will attend. the machine repair has not been properly attended and it could not be used from its purchase in january,2010. I am undergoing mental agony because of it.Please replace the machine or attend the repair properly. my customer i.d. no is 2149694....

(complaint no. 4066996 Date 26/01/20010).
(complaint no. 4144769 Date 15/02/2010)
(MW Model no.20PG2S)

Very poor after sales Service. There was some problem in one ‘touch pad key’ of IFB Microwave (though ideally it should not happen in IFB MW). I complained one month back (complaint no. 4066996 Date 26/01/20010). Then followed two three times on phone then only a technician came. Initially I was told it’s...

we have a front loading IFB washing machine. The machine once switched on will not stop but it continuously runs. we have to switch off the main power to the machine. the main problem is we can not open the door of the machine and thus the clothes remains inside the machine. we have not been able to take the clothes out of the machine at all....

>>>> Dear .mr pawan
>>>>
>>>> It is with great anguish and pain that we write this mail to
>>>> complain of the pathetic service and product quality of ifb
>>>> dishwasher
>>>>
>>>> My dad S umapathy had purchased a dish washer a year back and ever
>>>> since that time we have been speaking to...

premanent id no 705116.

We have taken up with the IFB Dealer at Vadapalani and as per his advice we have taken AMC after we explained the service rep all our problems and collected Rs 2,500/- while he gave rcet for Rs 2,100/- only , stating that they would come and furnish bill for service later.

the person who attended was Mr. Madhavan[ mobile no. 0-[protected]] and he does not attend to our repeasted calls...

I have a washing machine of IFB make ( Senorita plus ) bought in 2001 and the machine is under AMC. The front rubber gasket was changed in November 2009 and after that clothes often goes inside the drum and the drum stops moving and gets stuck . I am finding it very difficult becaiuse of this. Yopur service personnel attends and removes the clothes and closes the complaint , but still the problem persists. As of now, on 10th Feb 2010, I...

I bought an IFB Washing Machine last year in March. It gave a lot of complaints from the start. The person from Harinidhi enterprises came to install it and it kept on leaking. So He said it was because of the vibrations and therfore needed a stand. I bought a stand worth 1000 rupees. Still vibrations keptt happening. The technicians came atleastt 5 times. Yesterday it fell from the stand and I called them up. They came up with a bill of...

Sir,

I am deeply concerned at the poor response and casual attitude of your service centres as well personnels who note the complaints. I have lodged complaint at service centre CALCUTTA four times , first one on 21 Jan 10 , that my microwave oven is not functional since last one month. Customer code 1935713 , Ticket No 4053021. Ms Rishita noted the same. NEXT on 29 Jan , thereafter on 03 Feb and 05 Feb 2010.Ms ananya and...

We are struggling very hard to get service at Mumbai for IFB dishwasher. Despite several complaints to IFB customer care and service centre, with numerous phone calls to their Customer Care, we are not getting our Dishwasher complaint addressed. Every time they say, the required spare part has not come and making odd excuses every time. The latest complaint is pending since 16.01.2010. However this problem started from Sept 2009. Some Control...

i am from thanjavur district. my father gave a washing machine from your dealer SUNDER ELECTRONIC near in santapillai gate,thanjavur.when my father went to shope after bought washing machine,they told to my father,within two days my installer come your home & they do install your washing machine.but till now nobady come my home for install my washing machine.immediately send installer to my home.............

Free service attended on 27.01.2010 and while leaving rubber part in the front door was torn and water was leaking hence informed one Mr.Karthik at Banglore Ph.[protected] and also informed Mrs.Uma and Mr.Vasanth at chennai service Office at Ph.No.43994999 and one Mr.Karthik (Service Engineer) assured they will replace the defect but the person who attended did not reveal his name wanted to rectify the same by doing some patch work which...

Hi,

IFB really you will happy to know that, How am I happy with your services. I purchased your washing machine model no-AW7233 from JAGOTA ELECTRONICS MODEL =2ND DELHI-110009 with the price of rupees 18500.On that day i was happy but what happened on the next day.

I visited to your website and checked the price which is rupees 18200 of that product I shocked, Even on the machine cover was written this price...

Have been dealing with The After Sales service company called Home Appiances Service ,Shop no G-10,upper ground,E-57,vinod Nagar,I.P.ext.Del.

Phone nos [protected].Contact person-Ravinder.

Have an AMC with them.The drum of the washing machine had been replaced last month.However the engineer had not fitted it properly & have had a number of clothes shredded subsequently!

Despite chasing them...

Gave E-Mail regarding failure of my Automatic Washing Machine to IFB customer support on 11th Jan 2010.

Very next day their representative from Hosur (M/S.Lisanth Appliance Services) sent their personnel for attending the problem.

They told that drum got failed and they had to take the M/C to their Work shop as it was not possible to replace the drum here.

I had to pay Rs.1000/= as advance and...