IFB Industries Complaints & Reviews

I purchased a new washing machine, IFB SENATOR DX, from JAYAM&CO,ANNA NAGAR, CHENNAI, on[protected] but not working. My I.D. NO. is 2149694. Though I complained in complaint no 3992464, the defect has not been completely rectified by stating that spare parts for the above new model washing machine are to be ordered for rectification. AS A RESULT, I COULD NOT USE THE MACHINE even after paying an amount of RS.30000/= HENCE I am now at...

IFB Washing Machine - AW609021


I have registered a complaint :3866215 ON 13/12/2009.(Permanent complint number:1311836) Still it is unresolved. I have spoken to Mr:Shankar of IFB:([protected]) who is least brothered to solve it.I have spoken Mr:Rajagopal - Franshise Owner. No responce till now. Machines was examined three times by two persons.Mealwhile my warranty period got over on 29/12/2009.

Give reasons...

Hi,
I had purchased an IFB Microwave oven, top of the line model, thinking that IFB is a reputed company. There was some error in typing the bill, so I requested him to send me the corrected bill. Also, the cooking bowls that come free with the product were not available at the time of purchase. (Diwali Time).

Even the demonstration about how to use the product has not been made yet.

Despite my regular...

As a customer who bought IFB machine ELENA DX5.5 Kg I am TOTALLY dissatisfied and FRUSTRATED to the core.Just within 2 months the machine broke down.More than that Even after 30 days(ticket reference 3844530) NOTHING happened inspite OUR FOLLOW UP DAILY.

Worst part is I am hearing stories from thier service personnel(Raja gopalan -[protected],IFB service manager Shankar-[protected],Bala-[protected])
1.How the part is...

I am Vidyacharan of Chennai. We had purchased an IFB washing machine 2 years ago. The product is under AMC---Annual Maintenance Contract. We have been paying over Rs.1500 every year under the name of AMC. We had a problem with the washing machine over two months ago. We filed a complaint on 12 /11/2009 with the customer care/service center. We have been contacting them every day almost from that time. They say their people will come and...

Sir,
My IFB Elena modle washing machine is not working.This problem happened on 17.11.09 and that day itself I had registered my complaint to Vasanth & Co, Pattukkottai, Tanjore Branch. My Complaint No.is 3759320 and my permanent No. is 2104681.Regarding this I spoke many times with Vasanth & co Manager karthick, Demonsrator Selvaraj, Area IFB service incharge Senthil & Murali. They did n’t ggive proper response to my...

My washing machine is not working since last month and i have loged a complaint for it for 50 times. But till date i.e 7.01.2010 the problem has not been solved. The complaint details are 3869625 dated on 14.12.2009 and 3911602 on 23.12.2009. The authority is continuosly promising of sending the technician but at the end of the day nobody turns up. The complaint has even been even made to the higher authority (Mr Mitesh Jain, head of IFB,...

I bought IFB washing machine in June 2007 and during the warranty period of 2 years, we have gone through lot of problems like, shock during the running of the machine, noise during the washing, water tripping during washing, left over water after washing and poor wash quality etc., etc.,

We have battled to get the service representative/engineers to attend to the problem.

Now the machine is under AMC after the...

I HAVE PURCHASED A WASHING MECHINE FROM QRS KOTTAYAM IN MONTH OF SEPTEMBER

AND AFTER ONE WEEK ONLY THEY INSTALLED DUE TO POOR SERVICE OF THE COMPANY.

WHEN INSTALLING ITSELF ON OFF SWITCH COMPLAINED NOTICED AND COMPANY TECHNITION I

INFORMED US WE WILL REPLACE THE SWITCH . BUT AFTER 5 MONTH IT IS NOT REPLACED AND

IAM CALLING SERVISE CENTRE AT KOTTAYAM REGULARLY BUT NO RESPONS AND...

I had purchased the IFB Microwave oven model no 20sc1 from Bangalore in 2007.I received manual book for other model, I complained to the concerned person but he is not able to give me manual book for the said model hence I can't use this microwave without manual. I kindly request to send me the manuals for the said model through mail....

My dryer is not working since almost 1 month. Machine is under AMC with IFB (Customer code : 1389574). After lodging complaint technician attends after 5 - 6 days and further spoils the machine. I have asked many times for a senior engineer / knowledgeable person to look at the machine. But, still the company is sending people who do not know the work. Since last 20-25 days smoke and burning smell is also coming from the machine. My clothes...

Sir,
On 25 Mar 2009, I bought IFB washing machine model no. 6563 ( A/ccount No. 1837229 )from Arvee Electronics.
I am disappointed because the service you provided after the purchase is pathetic. The product given to me is defective which I am compalining from day one but there is nobody in IFB to listen to customer after sale is done. I registered complaints so many time but without any solution they get closed and when I...

Hi,

This is Sivasankar from Chennai working with a Leading IT company. I am an IFB Customer as well...

I got an issue with my Washing M/c (ELENA Model) and raised a complaint thru Call center and a Service center guy came on 26th and he said a component need to be changed and we asked him to change it immediately. As he doesn't have that spare he told us that he will change it on next day (27th Dec)....

I have been using IFB dishwasher for some years. Whenever there were problems with the dishwasher, the service technicians failed to solve these even in several visits. The quality of customer service is pathetic. After lodging any complaint, I had to make several calls to make them come home to attend to the problem. Some of the telephone numbers of service engineers given to me are not answered at all.

Recently, I lodged...

I bought an IFB microwave M-2901 when they first started in India. It cost me Rs 16,000 then. From the first day nobody came to give a demo, after a lot of phone calls to the company they sent a man who said he didn't know how to operate the machine. The company also refused to give us an owners manual for the microwave.

Then we realised that it doesn't heat the food like a microwave does but takes the same time as...

I have purchased IFB20SC2 convection microwave on order. I made payment as was asked byagent on home delivery. On opening I watched the gift voucher of Rs.2000/-. when I contacted the agent, He dint replied satisfactory. last date of gift voucher is 31st dec 2009. how I can get the redemption on my item. Plz suggest....

I have purchased convection microwave oven of IFB company 20SC2. there was a gift voucher of 2000 which states weiver of 2000/- rupees. Dealer dint told about it.I have seen it at home. now dealer does not provide the discount and this offer is valid upto 31st dec 2009. Today it is 29th dec 2009. what I have to doi. please suggest....

hello sir! am palanimuthu from putlur.(near tiruvallur). my washing machine s not working properly. the problem is the active led repeatedly flashes near d ending stage n does not come to end. and i have contacted the guy who has come for the demo.. but his mobile is switched off. he wud have given wrong no. and he dint give the purchase bill too... so pls take this complaint nd send us the people from service station immediately.......

This is Bindu from Hassan, Karnataka. I actually purchased IFB 7kg fully automatic digital washing machice in the name of my father, B.N.Ramaswamy from NEXT Showroom on Monday, 21.12.09. They told Company service person will come show demonstration within 2 days. But till now they haven't come.After so many phone calls to showroom they told they have already registered on Monday itself. After that one fellow by name, Chethan phoned...

I had faced the washing machine not working problem during the september month and we have informed to the local Service centre "Sowbharnika Electronics-Pondicherry" we got the response from them on 09Oct09. As per the Service man (Mr.Prakash) suggestion we need to change the timer, so he has replaced the Timer and charged Rs.3565/-. He also cut the Hot water inlet and we haven't get any valuable comments regarding this. br...