IFB Industries Complaints & Reviews

SMOKE FROM WASHING MACHINE NOTICED ON[protected]
COMPLAINT REGISTERED WITH LOCAL DEALER
FIVE STAR AGENCIES
5/9 -A , MAIN BAZAAR
BLOCK -19
NEYVELI -607803...

I have purchased dish washer from 'ifb industries ltd.'make 'neptune' on date 20/01/2007.warranty by company upto 19/01/2009.company offererd extended warranty upto date 19/01/2011 under the scheme .I paid Rs.2525 by cheq on27/03/2007.since last 15 days machine is not functioning.I have complained to call centre,sent several mails to pune office, made several calls, no response from company. problem is not solved.company...

Complaint Number 3794889, dated 28th nov 2009

Inspite of various promises by customer care that complaint would be attended to in maximum 48 hours (including sunday), no action has been taken till now. I am sitting home for last two days awaiting for that precious moment when Mr Executive visits.

I was given Mr Chandhola (Head , Services Delhi) mobile number, but that too turned out to be just a IFB promotional...

A complaint was loded with IFB for malfunctioning of washing machine. (Clothes get torn). The engineer came and noticed that in addition to replacement of drum, the entire cabinet has to be replaced and we have to pay Rs.3500/- for the part. We agreed to pay the amount. But more than 15 days, the complaint was not resolved. Their response is very poor. Every day we make call to the dealer and IFB - the standard reply is "will be...

8 weeks ago, I made a complaint to IFB call centre and they informed their local franchise A ONE ENTERPRISES, Chennai who came and checked the machine and said that the TUB has to be replaced. After several phone calls and personal visit, Two weeks before they came and changed the TUB. What is the use!!! that TUB also leaking and technicians says that this is what IFB is supplying so asked me to wait for another one week.

Since...

I purchased a washing machine(model number Elena Dlx) 0n August 06, 2009 from Talauliker Electricals, Margao, Goa(Ph NO.:[protected]. The machine was installed on August 12. The person who came for installation fitted Tap adaptor and charged Rs 113 for the same. About 10 days back, the water started leaking from the adaptor. I made a complaint(complaint number: 3743180) on customer care number and told the problem. A person came after...

This is Vinoth kumar.R customer ID 1978717 from Faridabad-Haryana.I have brought a brand new washing machine on the month of SEP-2009.with inthis span of two months this has a down time of 15 (fifteen) days.
Now the spin operation is not functioning.ref complaint no 3761259 dt 19/11/2009.more than several times i had talked t the customer support and no one is solving the problem.I talked to the branch manager MANOJ[protected]...

Dear Sir ,
My IFB Customer No. is 1553928 and my IFB Senator 6Kg is not working from 11-11-09, and it is in warranty period, but spare part not available inspite of repeated assurance by them that it will be replaced.
Kind action requested.
Arul Raj....

dear sir /madam
i have purchased micro wave of ifb
firstof all we complaint to service centre at ujjain to mr.dighe befor 15n days as gate was not opening but it was in working condition
mr. dighe came after an hour of working finally the gate was opened of microwave but it stop working
then he told that it was problem of switch and he will get it replaced .
but from that day he has not came and switched...

This in continuation to the complaint i had registered 4 days back on 17 nov. about my washing machine which i bought with hope that all my washing problems are ultimately over. but its very disspointing to sy that they have only increased in terms of money expense. before this we were using videocon twin tub machine which never gave any problem ever...we sold it in excellent working condition after using it for more than 10 years.
br...

Sir/Madam,
I request you to kindly go through the service aspect offered by IFB as per my following narration and take up the matter suitably with IFB manufacturers. As I do not get hold of their e-mail ID, I request you to kindly forward the same to me, while you are forwarding the text to them for their views, comments and their responsive reply.

Service of IFB washing machines does not at all complement with their...

HI,

This is Udayakumar Devaraj from chennai,have purchased holiday package from IFB holidays team for Rs 6,999 thorugh my ICICI credit card .After confirming the details with them through their contact #[protected], had sent the duly filled form as per their instruction with Rs 750 DD taken from SBI chennai in favour of One Touch Solutions (India) PVT ltd payable @ Delhi on 3rd Nov 2009 through Chennai post office. Pls find...

From teh middle of October we are facing problem after problem. Each time they take about a week to attend but do not resolve the problem. From 7th November I have been reminding them repeatedly but unable to get my problem addressed.

I was given a number and talked to their customer service manager and still no response....

Dear Sir/ Madam
My Details:
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i am Mukesh kumar ([protected]), resides in Gurgaon, Haryana & working in Maruti Suzuki India Ltd, as IT Manager.

Problem Description:
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i purchased IFB - AW 806 washing machine from DAWAR INTERNATIONAL, Guragon.
the machine is under warranty (2 yrs). from the date of purchase, the machine gives problem 3...

7th november: made a complaint to chennai ifb customer care about the non working of the machine.

9th november. : a mechanic by name Mr.Durai attended and said there is loose connection and made something and went.

10th november : machine still not working lodged another complaint.complaint no :3716125

12th november : a mechanic by name Mr. Ramu attended and said the belt is jammed and needs change.hence...

I had submitted my complaint through IFB toll free nos twice at coimbatore for replacement of my microwave(23sc1) door as also replacement of rear nuts of my IFB washing machine(elena) which are required for transportation. It has been three months now and no action has been taken on the complaint. My address and tele no since the purchase of both the products has changed and current address and tele no are
Maj PS Chaudhary
circle...

i am using the ifb washing machine for the last 12 years.Till now the service was very good.Now I am workig in district hospital Idukki ,Kerala state. In sep 09 suddenly a sound came during spin . I contacted the local authorised sevice franchisee "ROSS COOL CARE, RAKESH BUILDING, OPPO.ANJANA HOSPITAL,PULIANMAMLA ROAD, KATTAPPANA, IDUKKI DT,KERALA
PHONE [protected],[protected].
ON 12-09-09 they changed the bearing...

I have washing machine under AMC & Its complaint( Complaint No.3709642) was registered with IFB Helpline at 8.30am of 5th Nov’09. Nobody has bothered to attend the complaint even after lapse of 204 hours( 8 & half days). I have spoken 6 times to IFB helpline but everytime got fake assurances that technician will come within 2 hours. I also got local Service centre No.22437182 from helpline, where nobody attends calls at all.br...

My Ifb washing machine is under AMC no-4338/87 dated 27.08.08 to 26.08.2010 of Varanasi. After complain inspite of several repeated request to service centre no service persons are attending the machine which is completaly neglegance towards customer service and due to this I am in heavy loss of physical and monetary.what strong action can we take?...

Sir,
1. I purchased the said product on 13 Oct 09 product Sl no.03344. When I tried to operate the same it did not responded . I logded a complaint with the dealer and service centre, Siliguri Ph.[protected]. After 3-4 days a Rep of service centre Mr. Bijoy came to my house and checked the product. He stated that the product is unserviceable and it needs replacement. Then he contacted Mr. Rajdeep (mob [protected], head of...