IFB Industries Complaints & Reviews

Repent having bought IFB Dishwasher Neptune Sl No[protected] from Croma, Belapur vide Customer Delivery number[protected]. The machine is of poor quality. Ever since the first day it is giving problems. and the program installed is erratic. Hardly two months have passed and frequently we had to summon the service centre people who are adamant and turning a blind eye to our request to replace the machine. Your gievance redressal system...

I have purchased IFB microwave model 30 SC2 on 19 Jul 08 from IN canteen. In a weeks time, I have registered a complaint of TOP COVER RUSTED. The company rep. (M/s. Lucky services, Mumbai) inspected and assured the replacement of the same upon receipt from company.

Second complaint was lodged by me within next 30 days or so about TURN TABLE NOT ROTATING IN UNIFORM SPEED. The company rep. (M/s. Lucky services, Mumbai)...

xpedite the solution.

--- On Fri, 10/2/09, vithal deshpande <[protected]@yahoo.com> wrote:


From: vithal deshpande <[protected]@yahoo.com>
Subject: poor post sales care
To: [protected]@ifbglobal.com
Cc: [protected]@ifbglobal.com
Date: Friday, October 2, 2009, 10:02 PM


Dear Sir, Madam,

This is to bring to your notice that...

Dear Head of the department (IFB)

I bought a IFB Washing machine from one of your dealer called GEORGE ENTERPRISES on 22-06-09.
After two days i received the washing machine i complained about some un usual noise from the washing machine but no one come to check or to explain what was it. Again I complained on 29 -09-09 that the machine is not working at all on but still no response i don’t know why? So could...

I am the victimized client of IFB products and I am informing all of you how they have treated me.

I have IFB washing machine having Sanorita plus model with 5 Kg capacity and fully automatic since last 6 years+. Since purchase I am doing service contract with the company to have a trouble free usage.

In last August, due to vibration problems, I have replaced the top of the body along with the trolley which cost...

Dear Sir,

I purchased the IFB washing machine in Oct 2008 but it was not installed till one month. And then after installation, within few days only it started creating problems and was not working properly.
Complaint was lodged to replace the machine, but action was taken only after two months i.e. it got replaced in Jan, 2009 and I literally suffered for spending this money.

Now again it started creating...

I am having IFB washing machine executive plus waranty of which expired in June 09. I had some unusual sound coming while the machine is in operationa dn complained to IFB service personnel in March 09 on which 2 personnel came and sia d they repaire dit and went awa. to my surprise i have noticed that the sound had increased after repair. they had replacedsome 2 parts(old parts are available with us now also).One person's name was...

I HAVE BOUGHT A IFB DISHWASHER- ZEPHYR MODEL , AFTER TREMENDOUS ROUNDS TO THE DEALER ; IT APPEARED AS IF HE HAS DONE A FAVOUR TO ME BY SUPPLYING THE DISHWASHER TO ME AFTER ALMOST 25 DAYS. THE DEALER IS SHAM LAL KRISHAN LAL , 1/206/28 , SADAR BAZAR DELHI CANTT - 110010.WHO SAYS CONSUMER IS THE KING DURING THESE TIMES OF ABUNDANCE AND ECONOMIC SLOWDOWN. I BOUGHT THIS MACHINE ON 26 SEP 2009 ; THE BILL NO IS RB-6413 AND TILL 29 SEP ( 10:30 PM)...

dear sir ,
I had bought an ifb elena washing machine few years back and it is not properly working now . Its drums are shaking during rinsing and it makes a lot of trouble that it is also leaking , so we can't work on the machine . so kindly take proper action . we had already informed this to the service man and he had also not responded properly we had bought it from texmo agencies kayamkulam .And i feel bad on...

Dear Sir,

i have a IFB washing machine which is not working last 72 hours i have lodge a complent on 25th September 2009 in between 12 noon to 1 PM (Complent No.3538649).

I had a talk with incharge Mr.Rajeev his contact no.[protected] but he is not responding now even he is not picking my phone. I have given remainders also 2 to 3 times but still i am suffering my machine is not working, no body is attending...

There was problem with control board of my washing machine , so i raised a complaint. An IFM service executive has taken the control board before 20 days but not yet replaced. I called nearly 20 times for different levels of IFM customer care person. But no use.

I paid nearly 19000rs to purchase the machine. but it is not working within one year and the service is worst.

I had a good opinion on IFB. now i feel...

Hello all:

We bought IFB washing machine from Jainsons(receipt no: [protected]) in 25.11.2003 and wash motor failed on 17.9.2009

We contacted IFB service and they deputed technician. Technician found out that wash motor failed. For replacement of the same IFB demanded Rs 4225/-

Replacement motor is not having any serial number or make label. On inquiry, we find that its only a refurbished motor...

Dear Sir/ Madam,

I have purchase New Washing machine model (IFB washing machine Elite deluxe 5.5 Kgs) on 25.01.09 (which is still under warrantee period)

After purchasing the said machine i found that it is not working properly.I have made several complaints to IFB Call centre to replace the said machine, but regret to inform you that I am not getting proper response from your service centre. I never expected...

Complaint No:3309182 - dated 28-7-09
AMC NO : 266 From 19-11-08 to[protected]
ICR NO :24647


Service of my microwave oven is not done so far.I have not recieved any correct information from malappuram service center. I contacted Mr.ANIL(All kerala service manager COCHIN)many times.He didnot give me any information regarding the service.His response to customer was not proper and rational.Please...

I have taken this year's AMC from 29/06/09 and I reported a complaint on the heater not working from June onwards. every time I book the same complaint to the customer care toll free number, a new service person will come to my home and ask 'what is the problem mam, I have come to have a look at it'. after opening the machine, he will leave saying that he will bring the spare part the next day. he will never return. Once again...

MY CUSTOMER ID IS 53671
AND my machine is under AMC

I lodged the complaint of my washing machine 2900DX on 2.9.2009 around 9.00 AM.
My complaint no is 3444101.
But complaint is still not attended inspite of several reminders.
I also talked to Ms Alka the head of my area on phone nos 22832800 and [protected]
The result is NIL

I hope that your office may help me in...

After sales service of IFB Washing Machine is very poor. I have registered online complaint No.3223837 on 6.6.09 which needs to be attended to with tub replacement as per their technician. However, the matter is not being attended to till now and they are not even responding to our calls. The online service centre is not effective and just working as carrying and forwarding agent....

Person from M/s Jotsna Enterprise, New alipore, Kolkata (authorised service centre of IFB) has attended my complain on 20 Ltrs Microwave Oven.In my absence they have claimed Rs.864.00 from my wife and she has asked for the bill the person is telling ok next day I shall come and collect it. After two days he has phoned me and asking for the payment where I have told him to come and collect the same on saturday 11.30 -2.30 PM.But he is phoned...

I am under AMC. A service person from IFB came at 1.45PM on 03.09.09 and serviced the machine by just cleaned the inlet and outlet points in front of the machine. Also Marketted and insisted to use the SCALE REMOVING POWDER to remove the scaling and it is the IFB product. Is this true? Whether IFB selling any Scale Remove Power, pl confirm by MAIL....

I have IFB Washing machine. My customer code as given by IFB is 1596677. As adviced by the IFB personnel, I had got an AMC done for my washing machine. AMC period from 17 Sep 08 to 16 Sep 09. Recently I faced probelm in my washing machine. I have been lodging complaints at the IFB Jalandhar office since 20 Jul 09 but sadly even after about 40-45 days nobody has responded. I have made more than 30 calls to different IFB representatives in...