IFB Industries Complaints & Reviews

As the complaint started the door of the washing machine was not opening properly.I called the concened person as i purchased this machine from Girias,sadashiv nagar(Bangalore).The person came and checked the complaint and he went off saying that he would be back to repair it.Now it has been more than 10 days and no person or no response regarding this complaint has been forwarded.This machine was purchased within 10 months and when contacted...

To,
IFB Industries Limited,
Calcutta

Sir,

Firstly let me introduce myself as probably the oldest IFB washing machine owner of Shimla. After purchase I persuaded a lot of my relatives and friends to purchase your washing machines. But of late I am totally unsatisfied with the follow up service by your Company despite regular AMC. Last year in January at the time of AMC the body/cover of the machine...

we bought a washing machine on 6th aug 2009 FRONTLOADING 7KG from ASHOKA TRADING CO.sec 16 FARIDABAD.From the very 1st day its not spining the clothes properly.we call many times at your service centre[protected] & and also talked to the engineer.He said that i will get it checked today it self (14/08/09).its over two weeks now but nobody has turend up.Please tell us what to do now.Is this the type of service you provide your coustmer?...

My machine was under breakdown due to some internal problem. Machine is still under warrenty period.
I have registered my complaint with IFB. They have send their technician through M/s Dhandeep lacocated near oswal park Thane ( W). They advice me to spend Rs.1500/- in a Stabilaizer & have not carried out any repair / Servicing to my machine. The technician installed the stabilizer & set the machine on. This was on 29.05.2009....

My washing machine is "SENATOR" 6KGS, while operating the drum is not rotating. But the knob is rotating, water also coming asusal.if i wat to complaint through phone no: 39004321 it is not working.
my address: T.benarji'
Flat no: 305, Vamsi 4S Plaza,
Bibisaheb Maktha, Swaroopnagar,
Uppal - 39.
Hyderabad.
Cell no's :[protected],[protected]....

I am using a 6Kg Digital Washing Machine and have paid 4 years Extended Warranty Charge to IFB. My Washing Machine is is still under Warranty. the Belt of the Washing Machine Broke due to streching and hest .I called to register a complaint at the IFB Customer Care # [protected] on Sunday on 08/23/09 However No Complaint # was provided by the Customer Care Executive who promised to send the Complaint # via SMS at my Mobile #. I again called...

this is to inform you that i haved moved from Chennai to Bangalore and IFB Washing Machine Service agent packed it and charged Rs. 350 and when the IFB Washing Machine service agent at Bangalore came down to un pack, he started complaing saying that the Filter is missing. I informed him not to do anything and gave a complaint to IFB authorities (Call Center) and on the IFB website. Immediately lot of people gave me a call trying to find out...

To,
M/s IFB Home Appliances

Sub: Customer code No. 001580 / Item code No. IFBELENADLX / ELENA DX Washing Machine- Claim for replacement under warranty reg;
Ref: Invoice No. 000661 dated 17.04.2009 of M/s QRS, Kottayam.

Sir,

The above said washing machine was purchased from M/s QRS, Kottayam and commissioned by your autherised service personel, but within a week the machine was emitting...

I REGRET TO INFORM THAT I.F.B WHICH IS SUCH A PRESTIGIOUS COMPANY KNOW FOR ITS PRODUCTS, HAS FAILED THROUGH ITS DEALERS, SUPPLYING US WITHA FAULY, WASHING MACHINE.THE MACHINE WAS PURCHASED ON 4/5/2007 FROMA DEALER OF IFB INDUSTRIES LTD, 32, 33 SATYA MANSION, TADBUND X ROADS, CITTA REDDY COLONY, SECUNDERABAD.


WE ARE OLD USERS OF IFB WASHING MACHINE, SINCE THE YEAR 1991, WE NEVER HAD ANY COMPLAINT WITH THE SAME FOR 10YEARS...

We have an IFB washing machine (senorita model). We have put the above
complaint for vibration and noise ofthe machine on 8.8.2009. Even after
over two weeks, the complaint still remains to be attended despite
repeated reminders.

We have been taking AMC contract for past 6-7 years. Our current contract
is for two years valid upto 1.06.2011. In the past, though there have been
delays, our compalaints...

I have purchased IFB Microwave Oven 20SC1. For last two montha it is not functioning. I have lodged a complaint with the IFB Customer Service Center on 5th July, 2009. The complaint No is 3207233. Only once a technician came and said the overhead fan transformer needs to be changed. Since then I have been following up regularly with the IFB Customer Support Center as well as various people engaged in customer services. I have spoken to several...

MY WASHING MACHINE IS UNDER AMC.I made a complaint and the details are as below:
12-8-09:THE COMPLAINT is lodged and the NUMBER IS :3364941 DATE OF COMPLAINT IS:12-8-09.
PROBLEM IS:TUB IS LEAKING.
15-8-09:FIRST VISIT BY THE TECHNICIAN IS ON :15-8-09 AND HE DIAGONISED IMMLY THAT THE TUB HAS TO BE CHANGED.IT TAKES 30 MINUTES FOR DIAGONISING.
18-8-09:SECOND VISIT:THE NEW TECHNICIAN BROUGHT ONE OLD TUB AND DISMANTLED...

I SAY AT THE CUSTOMER CARE PHONE NUMBER AND NOTED THE PROBLEMS OF MACHINE, HE GIVE ME COMPLAIN NUMBER 3264630 DATED 17/07/09, BUT HE DOES'NT SOLVE MY PROBLEM TILL DATE 20/08/09. I WAS ALWAYS CALLING IN MRS. NIDHI MOBILE NUMBER BUT SHE COULD NOT ANY ACTION TILL TODAY DATE 20/08/09. SHE ALWAYS TELLING A LIE THAT PART(FRONT WHEIGHT) IS COMING FROM GOA AND SOME PART IS COMING FROM BHOPAL. MY MACHINE IS IN WARRANTY PERIOD BUT IN LUCKNOW SERVICE...

I bought a 5, 5 Digital IFB washing machine on 27 June 2009 from New Berco Electronics, G-3 Central Market Sector 10, Dwarka, New Delhi.

After a month and a half the washing machine while spinning went into overspeed and started jumping the machine was switched off. I made a complaint No.3380687 on 17/8/2009. Authorised service dealer visited on 18/8/2009 and found that the drum was broken and all bolts fastening it had come...

Water is leaking from the washing machine. I even have AMC made. The repairing personnel come, look at the machine. They just do some small adjustments, and say that the machine is repaired. When they are told to wait for a washing cycle to get completed, they just go out and say that the problem will not occur again. But when the machine is started the problem persists and all the water gushes on the floor.
This has happened continuously...

I bought the product in october-2007 from sales india, Bapunagar, ahmedabad, since the date, not a single visit is done from any company service person. I am surprised as there is no service for a product like washing machine....

Dear sir, madam
I have a machine of your company i stay in nashik ther is service center of the company i told about the timer in kolkata also but they said to give complant on service mail id so .I want the fedback of the complaint as quick as possible as since past 2months the timer is not aviable to me so iwant the timer quick as possible...

I Dr.Kumud Kukreja, resident of J 84, KALKAJI, FF, New Delhi 110019, had purchased SENATOR washing machine of IFB brand on 18/10/2006.In fact, for such a pricy product I've taken an extended warranty also which holds it's validity till 17/10/2010.
On 24/07/2009, I've registered a complaint in the IFB customer care centre regarding the breaking of my machine's door handle.Thankfully, the person has come and told...

complaint no. 3294415 filed on 24 Jul 09. Engineer visited on 30th Jul 09 telling us that the machine would require bearing replacement. Since then no body has come back with the spare and even after repeated calls to customer care who gave the no of branch manager and area manager (Mr. Anupam)spoke to both the persons and still nobody turned up till date....

Does anybody have the right contact detail of Jaipur office of IFB located at VKI, All the nos. given in the bill and receipt of AMC slip are busy since 10:00 am in the morning on 16th august 2009. even the service personnel mr subhash no, is OFF. The other two nos. mentioned the amc contract slip are wrong....