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IFB Industries Complaints & Reviews

www.ifbindustries.com

4.2

Updated: Dec 2, 2025

Complaints 6903

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5640

Unresolved

1263

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Washing Machines

IFB Industries

IFB Industries reviews & complaints page 33

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The products which are very costly do NOT work as per standard and the services have been given to franchises who charge very huge amounts for services and products. Even for delivering a power chord they charge Rs 600/- apart from the product price. The appliances are covered under warranty only for 1 or 2 years max. I would recommend people NOT to buy IFB appliances at any cost.

IFB Industries customer support has been notified about the posted complaint.

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Address: Settipalli

I registered service request with ticket number [protected] on May 22 they call me and said this is not our area and we will assign another person then after no response

Again I registered with ticket number on [protected] on June 2 .. the next day technician called and said he is far away I will another person again no response later

Again I register on ticket number [protected] on June 8 and executive said within 24 hrs we will solve the issue, today June 11 still didn't receive any call .
Now this I call to customer care they are saying our app is not working .

Almost 20 days we are facing the problem ..my mom is literally facing so much trouble to wash with hands .. but u people doesn't care about this

Aug 29, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES

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Website: ifbappliances.com

Dishwasher not working

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No respect

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Customers care very worst responsible w

Aug 12, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Jun 09, 2021

Updated by Divyariya No response

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We were unable to contact you on the number you provided, please provide an registered number and the best time to call so that we can assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB Appliances

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I got a call from IFB service centre Past 5 months about general service many persons.. and not at all coming for service and making disturbance. And I'm not satisfying IFB service centre in erode.. they behave like rubbish

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Address: 55,patel colony,opp.saraswati school, behind heera moti cinema,KOTPUTLI -303108, DISTRICT JAIPUR,RAJASTHAN

Washing machine not functioning well. Spin process is not functioning.

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Hi sir..
my name is SHARATH from huzurabad, Karimnagar distic, pin:505468, Telangana. mobile number :[protected];[protected]
my AMC complaint is still now pending ticket id:[protected], on date 27/05/2021 onwards. I call 27/05/2021 onwards karmnager franchise number [protected]. And also calling to customer care number. 4/06/2021 technician come my home check my machine on that time technician not say anything about my machine problem. Even so I am calling [protected] number the lady not giving to information The call was cut off while I was talking. And also when I am calling this number [protected] she not respect to me and not given to current information to me.
And I am send the mail ([protected]@ifbglobal.com) on 04/06/2021. But still now mail also not solves my problem. So I am kindly request to you solve my problem immediately . iam suffering lot off about this issues..

thank you ...

+1 photos

+1 videos

Aug 6, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 26, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you by our team kindly provide us with the best day/time to your convenience and we will send our technician to resolve your issue. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/. Alternatively you can also write to us at [protected]@ifbglobal.com.

Regards,
IFB Appliances

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Address: A-2, GULMOHAR PARK, NEAR ALLIANCE, BHURARANI ROAD, RUDRAPUR, UTTARAKHAND - 263153

I purchased IFB split AC last year August 2020. The product is in warranty. I want to get it serviced but all the IFB helpline numbers[protected],[protected] are not responding.
Please help to get it serviced as the AC is not cooling enough. Even 16 degree is working like 27 degrees.
It has been around more than a week since I have been facing the problem.
I wish to get it serviced as soon as possible.

Aug 7, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES

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Address: MUNIRABAD

Sir our washing machine front load purchased on oct 2017 now the problem is raised in that damper is not working so it is cover under the warranty yes or no and what can we do please reply

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Address: KPHB, Hyd, 500072

Hi Team, i have taken AMC for my IFB washing machine, after 4 months got an issue with machine, Called AMC people they said some panel needs to be replaced. but its almost 4 weeks now, no response from the team.

Jeevan reddy, KPHB, Hyd, 500072. he is the AMC manager, His response was very bad and not even picking up the calls.

i am very tired and not sure\, what to respond on this.

need immediate assistance, here. Thanks

[protected] - mu number

Aug 8, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES

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We purchased ifb senorita wxs (6.5kg) washing machine 10 months back, the rubber gasket got a cut and the water leaks from it, i called ifb service center for its replacement since my washing machine is under warranty. They said service charge will be 250 rs and the new gasket would cost rs.3000. I checked online for its price, didnt get any information regarding this particular model but similar models gasket costs around rs.990. I just want to know the real cost of the gasket and whether it will be covered under warranty or not???

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This is the complain regarding IFB washing machine, I had very worst experience with IFB service, I had issue with my washing machine and getting huge noise from the machine so I have raised the complain. Next day the technician came to repair it. However the machine did not work so I decided to complain again but till now no one turned up to replace the parts. I am calling the IFB costumer care daily and they are conveying that they will forward the complaint to higher authorities but none of them responded back . No number of higher. Officials are available anywhere. I am planning to throw the machine at your door steps. Also, I won't suggest any one to go in for IFB machine strongly because of very bad service.

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Grey white coating on utensils. After several reminder, no one came for service.
TKT no [protected].

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Conn error shown since last month and when I call customer service they cannot resolve the issue via phone due to this lock down and they will only send a person after the lockdown which has now been extended again. Why can't you people provide remote assistance. You need to have people who deal with these issues on the phone not some guy who just placates other and says he doesn't know anything. Nothing about this issue is in manual or online. Truly disappointed in the company.

Aug 12, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

Regards
IFB APPLIANCES

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Address: Kachanayakanahalli village,hennagara post jigani hobli anekal taluk bangalore 560105.

Washing machine not working complaint also have been raised no action taken.

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Address: Hyderabad

Dear Sir,

Date of Incident : 4th June 2021
Client Number : [protected]

We have an IFB Elena Aqua 6Kg 800 rpm washing machine. The problem was the drum was not rotating, so we called the service guy from IFB and he has seen it and has recommended to change the Mother board and he is asking Rs.5800/- towards replacement of mother board and 590/- as service charges. Kindly let us know the exact cost of the mother board.

Kindly revert back asap.

+1 photos

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 05, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We were unable to contact you on the number you provided, please provide an registered number and the best time to call so that we can assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB Appliances

Jun 06, 2021

Updated by shaluhsa Dear Sir,

I have not received any call from your side on my Mobile. Pls note my Mobile No: [protected]. The service guy has charged me 7000/- towards the replacement of Motherboard of Elena Aqua 6kg 800rpm washing machine. Kindly do the needful. Hope your esteemed would take necessary action to resolve the issue.

Awaiting your call ASAP

Regards
John

Verified Support

Jun 07, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We're already sorting this out for you and will get back to you with an update on this as soon as possible.

Regards,
IFB APPLIANCES

Verified Support

Jun 08, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES

Jun 08, 2021

Updated by shaluhsa Dear Sir/ Madam,
Thank you for your sincere support. We have received an amount of Rs.2490/- as refund on 7th June.
We appreciate your services towards resolving the issue.

Thanks
Regards
John

View replies

S

shaluhsa

Jun 6, 2021

Dear Sir,

I have not received any call from your side on my Mobile. Pls note my Mobile No: [protected]. The service guy has charged me 7000/- towards the replacement of Motherboard of Elena Aqua 6kg 800rpm washing machine. Kindly do the needful. Hope your esteemed would take necessary action to resolve the issue.

Awaiting your call ASAP

Regards
John

S

shaluhsa

Jun 7, 2021

Dear Sir,
I am forwarding you the bill raised for the service and replacement of mother board for your kind perusal.

Regards
John
[protected]

Repair of Mother Board - Comment #3841942 - Image #0

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Address: IFB Authorised Service centre, Sr. No. 46/2, Shree Guru Govind Society Samruddhi Market, Flat No. 102, Sangharsh Chowk, Kharadi Rd, Chandan Nagar, Pu

Please ban your Enigma Enterprises IFB Pune, they are providing Very Poor Service to customer, ima very surprise why IFB not checked first about this agency ??? they can't handle the Customers Properly, i have Very Shocking experience of their Service Technician Mr. .Pandey [protected] this guy is non technical & Unprofessional Person he came 4/5 times to see my washing machine in between (19.03.2021 - 30.03.2021)but he couldn't find out the exact Problem & this is very Funny things.

Request to IFB please think many times when you said your Authorized Service center ENIGMA ENTERPRISES, In future i will never think to buy again any IFB Products also i will share my this experience to my Friends & Relatives

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Dear sir

I have purchased a washing machine from IFB 10/10/2018 model TL ROW 6.5kg Aqua. Warranty is still 09/10/2022
The problem has come 3 months back. They sent nonprofessional technicians. They damaged the product. Again Problem has and shocking the washing machine. Repeatedly I am complaining call center people are saying we are sending technician but nobody is coming I was given a complaint though their app they canceled the compliant without visiting they mentioned there customer is not available so this only way to me to raise compliant through you plz help me to resolve the problem

Venkat
[protected]
Moti Nagar
Hyderabd

Aug 7, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 05, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES

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Address: House no. 482 Verna Salcete Goa

Microwave oven not working
MOB No. [protected]

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