IFB Industries Complaints & Reviews

If I as a customer have to go through this torture, can't imagine what their so claimed '1 MILLION' customers go through. I bought this microwave at their Chennai sales office (Nungambakkam) on 6thDec. I registered for a DEMO call with their call centre[protected]th, after receiving the item at my residence. I was promised this 'demo' within 48 hrs of registering and also was advised not to open the box until...

The machine is not completing the full wash. The machine stops in between itself and we are not able to open the door.The conplaint was booked five days back and I was assured everyday morning that the problem will be attended that day itself. But till today nobody has turned up. We office goers have no other option than to depend on the machine. But your service is very worse. Please take immediate action.I want the problem to be solved...

I have an AMC for my IFB washing machine. I gave a complaint on Tuesday 9th Dec, 2008 for my IFB washing machine. I was give a ticket number 2519328 and was informed that within 48 hours my call will be attended to. After 3 days One Engineer came, checked the machine, found few electrical parts burnt, told us it will take 4-5 days and went out. Till then there is no communication/followup from IFB and our machine is still out of order. This...

We bought IFB washing machine on 03/01/2001. Once the warranty period got over we started facing serious issues with the washing machine. The worst thing is the service of the chennai service centre. They asked us to take AMC, themachine will never get fault in the AMC period but as soon as the AMC period got over it will face serious problems and again they will collect a lumpsum + another AMC contract (I wonder how this happens ). Now the...

i purchased ifb microwave on24november08 from ur authorized dealer at sujanpur (hamirpur) but no person have yet come 4 demo...

Dated 10/12/2008; Time ; 11;55 AM
For the above mentioned washing machine which is under gaurantee period a complained was loged with the above no. about 14-15 days ago and once again reminded in between, but so far no one has turned up.
I am residing at D-144, Fourth floor, Abul Fazal Enclave Part I, New Delhi 110 025. My washing machine gives spark while spinning. My wife Nikhat Khan registered a complained with the consumer...

I had a problem with my dryer where there was a jumping of the drum. I logged my complaint on the 20th November and got my SMS of ticket number 2442269. I didn't hear from the IFB service centre for 1 week. Finally I wrote on the feedback page of the IFB website and got a call from the Service centre. A Mr ravi mobile number [protected] happens to be the manager coordinated it. After a 2 days of back and forth they finally came and told...

SIR I HV LODGE A COMPLAINT REGARDING MY WASHING MACHINE IFB 6KG DIGITAL MODEL PUMP ANS SOUND WHILE RUNNING THE MACHINE, ON 18/10/2008. BUT I GOT THE TICKET NO ONLY ON 21/10/2008 AS THERE WAS A PROBLEM IN THE COMPUTER.
AFTER GETTING THE TICKET NO I REPEATEDLY CALLING THE CHENNAI OFFICE AT POES RD TEYNAMPET VIKAS ENTERPRISES
THER WAS NO ONE THE LIFT THE PHONE OR IT SAID IT WAS ENGAGED. HENCE I WENT TO OFFICE DIRECTLY, TO MY SURPRISE...

my three month old ifb wahing machine has not been working for the past 20+ days...i lodged a complaint immediately and made repeated calls to get someone to take a look at it...the worst part being that the person would attend my call and say he was on his way to my place i would cancel all other programmes only to give him a call after 2hrs...sorry madam not possible today... finally after 18days of the intial complaint somebody came in...

I have got a new IFB Microwave Oven under HP Gift Hamper Scheme for purchasing a new computer. The wave guide of the oven is broken and is not working since receiving. Your engineers came and said that they will not provide free service as this machine has been ggot under 'Gift Hamper' scheme. Please see that we are not pushed to the consumer redressal forum for indifferent attitude of your engineers....

I bought IFB 17 PG 1S Microwave, Serial No- IFB 2508/01/11788 on 17th June 2008. Nobody had came for the demonstration of the product till date. And from day 1 one haulling sound was coming through it, then I had lodge a complain against the same Complain No- 2367058, Dated:- 31.10.08 at 11.35 a.m & I got the commitment to resolve my problem with in 48 hrs. After 15-20 days of lodging the complain, one mechanic came with wrong part called...

On 25-Nov-2008, I have booked a complaint for my IFB washing machine. But till now no one has attended to the complaint . what is more frustrating is that the customer care is just giving the compliant number and not really arranging the repair. I have contacted the CHENNAI service center & As well as sent a mail to [protected]@ifbglobal.com, But there is no response from both the place..
My complaint no is 2462317.
contact...

My IFB washing machine developed a problem about 50 days back.Complaint was registered with service centre on 22nd of October with the service centre at jammu( Complaint No 559).they promised that the service engineer will be available in a couple of days but no one has come till date.
I also approached my dealer on 3rd nov who in turn rang up the service centre and assured me that the engineer will turn up in a day but no one has...

REF - MODEL - SENATOR 6 KG. SR NO - 28952. PUR DT-18.08.07

WE HAVE BEEN CONSTANTLY COMPLAINING SINCE LAST 6 MONTHS FOR THE W/MC. THERE IS LOT O[censored]NHEALTHY / STRANGE METAL BANGING NOISE & INTERNAL VIBERATION CAUSING THE M/C BREAKDOWN CONSTANTLY FOR THE LAST SIX MONTHS


PARTS LIKE FRONT DISPENSER PANEL, FRONT FULL PANEL, BOTTOM FILTER PANEL, BOTTOM FULL PANEL HAVE ALSO BEEN REPLACED.

...

Sir
My uncle gift me this machine i.e. Senetor model. Which he bought from Arvindra Electronic, Sector 22, Chandigarh on just 12/12/2008 through Canteen. I'm very astonished when no engg. come from the service centre after repeatdly complaint i made at number[protected] from my Mobile no. I got the Ticket No. 2473326 through IFB Care on my Mobile. Now a week is gone but no one want to care. Is any body there can do some thing...

I LODGED A COMPLAINT OF SERVICE AT CENTRALISED CUSTOMER CARE OF IFB IN END OCT 08
THE REPRESENTATIVE OF THE AUTHORISED SERVICE FRANCHISEE
M/S S M ENTERPRISES F-37, GALI NO 13 LAXMI NAGAR DELHI 92 ATTENDED THE COMPLAINT AFTER 10 DAYS AND GAVE AN INVOICE NO 11625 OF 11.11.08 FOR RS 674 AS SERVICE CHARGE AND INVOICE NO 2992 DT 11.11.08 OF S M ENTERPRISES( THERE IS NO BOOK NO MENTIONED ALTHOUGH TIN NO AND MOBILE NO [protected] ARE...

From last 2 years their are 4 conmlaint on the same Machine vibration No Improvemnt in the machine.
All the time Engineer comes with new suggession.
1. Change your detergent.
2. Remove the botteom stand.
3. Brocken Shock absorvir,

But problem remain the same.

Does IFB Manufacture the Product like this which never end with complaint.
Please find my new complaint number...

can u locate a service centre for my neutron grill ifb micro oven nearest to my place of residence for me?the address is:-----
204B, J. Queens Palace, Sahdeo Path, West Patelnagar Patna(Bihar)INDIA-800023.Mobile nos.#[protected]/[protected]...

IFB sold us a lemon dishwasher. It has not functioned for about 75% of the time in the last two years. It is mostly disfunctional or under repair at one of the IFB service centers. It has been repaired numerous times and pretty much all the parts seem to have been touched during these repairs. The first problem occurred in a month or so. After that it has given us repeated problems. The dishwasher not only doesnt wash properly despite following...

I registered a complaint for my IFB washing machine, on[protected]. But to my surprise no one has attended to the complaint till date. what is more frustrating is that the customer care is just giving the compliant number and not really arranging the repair. I have contacting the CHENNAI service center t(he phone number given by the cutomer care) either the phone number do not exists/not picked even after 15 times or switched off. My complaint...