IFB Industries Complaints & Reviews

After purchasing the washing machine till now no one came to explain the demo session...

I Have done the AMC for my microwave on 23 Nov 2019 .vide Book No 002215 and receipt number [protected] dated 23 Nov 2019 for Rs. 1770/-
I have registered complaint number of time but your represented not visited. In spite of repeated requests your representative visited my house on 29 Oct 20 and raised a ticket [protected] and said i will carry out the repairs tomorrow but he did not turn till today. Now he is saying first renew the...

Buyer beware! Don't buy IFB products. This is a long comment since I have had issues with IFB service that I would like to warn potential customers of.

While the product is good the service is very sub-par. I purchased a microwave oven model 25BCS-DD1 and while it is a decent machine within a year the front glass cover detached due to glue which could not withstand heat from oven. The service person who came, stuck it...

My ifb 7 kg washing machine spin not working properly and door closing seal rubber also damaged plese provide best service as well as possible..thank you.....

Dear IFB,

I have Senorita AQUA SX 6kg front load with not powering ON issue due to power fluctuations. Recently we contacted IFB service engineer, he visited and quoted around 6k for mother board and 1.5k for door lock. Really they are so expensive when compared to other brands. Please confirm with real prices to continue with IFB.
Thank you,
Nukesh...

I purchased an ifb dryer 1 year ago. It has been giving me trouble for the past 10-15 days. I booked a complaint with the service centre after a lot of trouble... The two numbers are always busy...I can imagine how many complaints they are handling. The technician came after two days of booking the complaint. Did nothing and went away without my signature and closed the ticket. Since then I am calling them local service centre everyday. They...

Hi,
I have registered service request on 03/11/2020 for my IFB washing machine as black pieces comes out after washing. Ticket number [protected] was alloted to me. Engineer visited on 03/11/2020 and told that machine needs to be cleaned and he will again visit on 04/11/2020 with tools and accessories to open the drum, I paid him 590 Rs visiting fees for which I didn't get receipt. Next that another engineer visited and without...

Hi, We have a Senator 6kg washing machine. Cust. Code # 1033559. For getting the AMC amount, the service center from Hyderabad were harassing us by calling several times and once we paid it, the technician visited us and said that there are few parts that needs replacement and we were told by both the Branch Manager Mr. Kishore (+91 [protected]) and later was confirmed by the Area Manager stating that the parts would be replaced.
br...

Hello and Good Morning.

I have been using IFB Senorita 6.5KG for the past 5 years Recently I got some problem and raised a complaint with IFB for service. One of their service engineer came and said the PCB is faulty and needs replacement. He also mentioned that the price is Rs.4500/- but there will be no warranty at all.

Question.
1. What is the cost of PCB
2. Why there is NO warranty when i am...

Hello,

I recently had issue in my IFB senorita aqua sx 6 KG washing machine and i raised the service request with IFB Point.


The service engineer visited and said PCB board has to be replaced.

And also he suggested, to go for AMC thru which they will replace the suspension for free of cost. But he never told me, PCB board also comes free under AMC.

He said the cost for...

Iam a disappointed customer of IFB appliances.
I have IFB Front Load Washing Machine.My washing machine drum was not moving & stopped working by default and a complaint for the same was registered with customer service.The technician from DATAR Services visited to look in to & he suggested to change the part i.e ball bearings of the drum & even suggested to change the entire drum.We paid the charges of Rs 8000/- for a new drum and...

I purchased a washing machine within two months machine started malfunctioning. Washing cycle not completing, getting stuck half way I complained several times ref [protected]. I complained several times some young technicians ( Freshly ITI completed apprentice) coming and opening machine and spending some time and scratching head. Machine status is same I send several reminders but problem is not solved. I asked for replacement of machine...

I rang up your customer care number at [protected] to get connected with one of your customer executives and informed the individual to speak in Bengali. Seeing she is unable to communicate with me, I politely asked her in English to hand over someone who speaks Bengali. The customer executive on the other side appeared pretty much reluctant to speak up with me.

is it because the executive feels ashamed to speak with a Bengali...

Dear Sir/madam,
I am a an IFB customer for last 15 years and have been very happy with machine and services too. But now I am very sorry to say that I am deeply disappointed n frustrated with Hyderabad customer care and services of IFB as in last 15 days twice we registered our complaint (asked by your people only to do for their misunderstanding of the model) and it has not been rectified till now. Now i have lost hope also as we...

I reported a complaint regarding washing machine to replace rusted cabinet, senetor Aqua 6kg, on 28th June 2020, they visited and said they will replace within two weeks, took Rs 1000/- advance, no proper reply, and again I lodged complaints four times regularly, they take the complaint and closes my complaint got sick of calling their technicians, finally they returned my advance and said cabinet is not available, IFB customer care simply...

It is been 3 months, we are facing issues with the washing machine. Even after complaining 5 times, it is not resolved. The engineer asked to put stablizer, I have not ever experienced if washine machine needs stablizer and also he said to switch on all the electrical appliances on home to reduce the voltage, if this machine is so much defective, we need it to be replaced as it is under warranty. Every time they send Engineer 'Kaushal Gautam'...

I purchased a Washing Machine through Amazon, and since I purchased a machine I am getting unwanted noise from the machine. As always I logged many complains to IFB and their one of the Engineer Named Alpesh who is from Ahmedabad, had put some kind of packing from board through which the noise stopped coming. Somehow later on I came to know about this and still the noise persist. I had called the Local Higher Authority but he is not convince...

I have complained a 100 times to the service centre about the repair of my washing machine. There has been no reply by the local service provider. There is some minor problem with the door lock due to which my washing machine shows an error of f2. I have explained this to the service provider on the toll free no. They register my request but I get no response in return from the local service provider. I call them again and they tell me that...

Showing 'Lo' at the power start point...

Model is SENORITA SX, serial no[protected]. One & a half year ago there was a complaint in the machine. As per the technician advise we changed the control panel/the board. Which costed me around 5000. I remembered what I paid approximately but the bill I misplaced as we shifted to another house. At that time there was no display when we switch on the machine. This time we got an error message TACO on the display and there drum...