IFB Industries Complaints & Reviews

I have elite sx washing machine with the amc valid from 01.12.2018 to 30.11.2020 for the machine serial no.[protected]. The national lockdown due to covid-19 has caused difficulty to all and no service could be provided for any non-essential services. The lockdown continues from march mid-2020 to date. It is requested to extend the amc warranty free of cost for the non operational period (March to august 2020) as a gesture to support...

Hi,
I made a complaint 4 months back as my washing machine stopped working with a huge sound. Since it was lock down we understood unavailability of the service technicians and once lock down was released they attended our complaint. Took our machine and didnt respond for more than 2 months. Then they gave our machine which broke down in 1 day. After that the reception who takes complaint started talking rude and shouting at us, not...

Our ifb washing machine senorita aqua vx 6kg wasn't working. E reached out to the ifb service center near my place and they sent a technician to check the issue. A technician visited, checked the machine and told us that motherboard has become faulty and needs to be replaced. We asked him to replace and the next day he came to replace the motherboard. When the technician visited he just brought an unpacked motherboard. When we asked about...

One my washing machine is not working, it is in warranty, I tried to contact with customer care, but they are not lift my call, so please resolve my problem as soon as possible....

Same status. Ifb did not respond. Today i discovered that ifb has cheated me every way possible. I thought i was buying a made in india product but it is actually a made in china substandard product. The pcb's original date of manufacture is 2015.11.09, but a paper sticker is pasted on the pcb and it shows the date as 2018.06.09. White marking on the cracked ic clearly indicates that they had detected the ic as not reliable/weak/faulty. Not...

My washing machine model ifb elena aqua sx 6kg 1000 rpm error I m facing issue error continues start wash any program select eror in machine display with tone not complate work reason error so pls help and solve this issue early soon as possible...

Dear madam / sir,

We had raised a complaint no. [protected] (Our registered mobile number
[protected]) as the washing machine mentioned in the subject was giving
Problems related to the door (The panel was showing door issues). The
Service person came after a couple of days of complaint and changed
The sensor first. As the washing machine was still giving issues, he
Came a couple of days later...

I had register a case with ifb on 20aug-2020 with ticket number [protected]. After 22 days, today ifb engineer visited for issue at my home. I am very very unhappy with ifb services.

I have called chetan (Area manager) but he just asked engineer for do this case on friday.
Ifb is world class service provider. But reality is different at ground level. This a my case as a example.

Can i get justice as ifb...

This is to inform you that i am your customer of ifb front door washing machine since 1 1/2 yrs. We were having problem with our washing machine now more than 1month, we have been calling ifb customer care service of shillong, meghalaya but till now no response.
We are residing at nehu campus, shillong. We are having no hope on your customer care service of shillong division....

On 1st july 2020 my ifb microwave (23sc3) stopped working and i was told that the magnetron needs replacing. The manager at the ifb service partner 'aparaa enterprises' in bangalore asked me to take the amc and i wouldn't have to worry for the next 1 year regarding any service or part replacement issues.
I specifically asked him if all service related work and all parts would be covered under this amc and he confirmed....

I bought a built in hob (Model no. 436c-tr-bg) in march 21 this year. Around 10/12 days back suddenly it caught fire from all sides. At that time the smallest burner was on on seam mode. Nothing else. We lodged a complaint in ofb customer care (Ticket no. [protected]). After 2 days one of their employee came, did not do much. I disconnected the gas connection and kept it aside. He just connected again and for sometime, till he was present,...

Dear sir,

I made a service request for ifb washing machine front load on 30/08/2020. Thru my mobile no.[protected] vide ticket no.[protected]-the problem is not sort it out and cancelled by service center.

Again i raise the complaint on 04/09/20 vide ticket no.[protected] on 04/09/2020 and they send the technician he said problem in the board the machine is under warrenty only so we will indent to ifb and next...

My ifb front load washing machine was not working so i registered a complaint to customer care. They sent such a useless person who told that one of the part is burnt and you have to get it replaced which costs near to 6k. Also part is not available so we have to brought it from somewhere else then after 12-13 days he replaced that part ie. 29july. He hasn't given any receipt of that part neither any warranty.

Now again...

Hi team,

I have an ifb micrwave, purchased around 4 years back. It's door handle latch is broken, i have contacted ifb service center couple of times and they are not able to resolve the issue. I need a new door handle or latch, whatever is applicable.

Could you please look into it. I am having a hard time reaching out to customer care....

My IFB machine was supposed to be installed today, but the installation person never showed up and stopped lifting my calls. Very unprofessional and I want it installed tomorrow at any cost....

Following is the sequence of events which made to think we have decided on the wrong product and wrong company.

1. 17th of june 2020 pre booking done for ifb neptune vx.
2. Delivery of machine happened on 15th of july 2020
3. Installation happened on 17th of july 2020.
4. Machine stopped working on 30th of july 2020.
5. Informed service person and rised ticket on 31th july 2020.
6. Service...

The quick-start button on the microwave model 23bc4 stopped working suddenly. The microwave is not even 2 years old. Very unhappy with the quality of the product....

On the 21st of april 2020, i was trying to place abn order with ifb on line. The entire transaction went through and i. Payed using my credit card and got a message from razorpay saying my payment was successful. I however got no acknowledgement from ifb, nor did i receive my salt.

As all your offices were closed at the time, because of the lockdown, i could not get in touch wit you.

After that i have called...

My machine stopped working since last year. Just a day before i got the amc (Insurance) done for 2 years. I filed a complaint. A service associate came after a week and told we should get new wiring to get the machine work and that is not covered under amc. I paid 4000 for the wiring still the machine did not work. He told he will come back the next day and fix the machine. He never turned up, when i traced him and called him he replied we...

I purchased washing machine w-machine-fl-f. Auto, model: ifb senorita aqua vx 6.5 kg front loading wm paying rs.27000/- from "great eastern trading co." branch - 15 g. T. Road, khadinamore, chinsurah, on[protected].

At the time of purchase i also purchased a trolley to carry the washing machine, later i was informed the trolley was small in size according to the washing machine.

Now for the last 6 months we have...