IFB Industries Complaints & Reviews

I had called the customer care number on 1st july regarding repair in our ifb washing machine. Subsequently, the company had sent the service centre person to attend the same. The guy came the same day and for amc charged us 6450 (Bill attached). Since our drum had broken, the guy said he will bring the drum in a week and repair our washing machine. It is almost twenty days now and when we try to contact him, he doesn't pick the phone. Please...

I bought the above mentioned washing machine from Croma, Mumbai on December 11, 2018 and it is under warranty.
Machine stopped working on March 12, 2020 and raised a complain with ticket ID [protected] on March 14, 2020.
First time the technician came around March 16 (don't remember the exact date) with a wrong part and issue could not be resolved but then the lockdown. So, I waited till gradually opening around end-May 2020....

Water draing and drying not working F5 errroris showing...

I have placed order for 3 nos.of Autodish detergent vide order no.[protected] on 22nd June, 20 with advance payment of Rs.930/- paid by me in IFB website.
But till date I have not received any reply from them regarding despatch of the material. I contacted their helpline nos on 3 occasions in between but they have a standard answare that our back office team will contact you over phone & update. But no calls came from their end. I also...

I have purchased an ifb front load washing machine. Now from past 3 days, it has same problem, everytime i start this, it stuck and doesn't move to other task, it stuck at door error, even if we have closed the door properly.

It just 5 month old product.
Kindly look into this and replace the item, otherwise i will have to take some actions....

We are facing 2 issues in ifb washing machine.

1) when the machine is in running condition than suddenly blast voice comes often.

2) when we set washing program for 1 hour than that complets after 2.5 to 3 hours.

For these problems we have made complain 3 times. Same technician named shaileshbhai raval (M: [protected]) comes for repairing and withing seeing anything he says everytime that we are...

My washing machine is a top loading 7.5 kg machine, model no. Aw7201wb purchased on[protected]. The plastic panels inside the drum are broken and need repairs/replacement. Issues with service:
1) service center numbers mentioned on website do not work (I. E.[protected] and[protected], you need to write to ifb and pray that you're called back.
2) i've formally written to ifb thrice and everytime i get a phone call saying...

Installation of ifb dishwasher neptune plus vx not possible due to problem in dishwasher. This was before lockdown. The service is very poor. With repeated follow up, i received a message that the dishwasher will be replaced with a new one. But it’s more than 2 months, they are not responding. Very poor service. The company is not competent to deal with customers. For more than four months the machine is lying in my house. It’s of no...

Ticket no [protected] complaint date 4th july
Below mentioned mailed to ifb. Been complaining since feb but no proper service

Sir/madam

I, an extremely harassed customer would like you to kindly check the status of the above mentioned complaint with the mentioned ticket number and escalate the matter and get the needful done by your service center.

Regards

Mrignaini
br...

My washing machine was unserviceable since 06 jul 20. I have booked a complaint vide ticket no [protected]. Even after frequent reminders no one has turned up yet. The apathy shown by the service staff is quite evident. Previously, on my transfer to this place (Guntur) i had requested for re-installation of my machine requested for stand, outlet pipes and liquid detergent. However, due to the apathy shown by the staff i had to cancel my order...

No one from company not visiting our house to check the machine although it has 4 years warranty...

This is to inform you that we have purchased tl#sdg 9.5kg aqua washing machine in april 2019. Last month the machine did not start. We have called up the technician who has installed the washing machine but he was constantly postponing his visit. On june 26th 2020 we have raised a complaint in customer care technician has visited and informed that mother board got damaged due to rat and rat mesh has not been fixed at the time of installation....

Bought an ifb microwave in oct '19,
One day while the mw was operational to cook the vegetable, fumes starting coming from the back side of the microwave and smell was coming from it.

Timing was only set to 2 min and due to some internal electric issue fumes started to come out of the microwave.

Now i am unable to use the mw and i have also registered the call in call centre ([protected]) but no one is...

Have copied the emails which i have sent to ifb to replace my dishwasher. Iam very frustated as they are not even replacing it and not even returning my amount even after 50 days of purchase..

Mail no 1

I bought on 20th may 2020, a ifb dishwasher (Bill copy enclosed) from your ifb dealer parshast electronics, gandhi nagar nagar jammu.
After my repeated complaints and follow up the ifb dishwasher was finally...

I have copied the emails which i have sent to ifb to replace my dishwasher. Iam very frustated as they are not even replacing it and not even returning my amount even after 50 days of purchase..

Mail no 1

I bought on 20th may 2020, a ifb dishwasher (Bill copy enclosed) from your ifb dealer parshast electronics, gandhi nagar nagar jammu.
After my repeated complaints and follow up the ifb dishwasher was...

Its not even been 2 years since we bought [ifb 6.5 kg fully-automatic top loading washing machine (Tl-rdw 6.5kg aqua, ivory white)]

There are many troubles with this washing machine. It makes huge sounds quite often. It takes 5 times more than the time it shows on the timer.

Also suspect if this could be the reason for huge current bills.

Trying to reach out customer care on their customer care...

Dear Concerned,

I have been a long time user of IFB products. It’s been ages that I had required service for any of your products. These are great quality products I must say. I have always considered your company with high regards until I had booked for a service request for one of my IFB washing machine Elena Aqua. The ticket number raised for my request was [protected], and the technician had come and diagnosed the issue...

We have taken amc for 1 year on 28/9/19 at patron services in urapakkam.
Our washing machine is now on reapair. It is not washing properly. The dust in the clothes does not go properly.
We informed the company for repair. But they are not coming.
We contacted them many times but they are not responding.

We contacted them many times. But no response.

Details about that company: patron servicesbr...

I have amc of my washing machine which covers mother board. My start button has been broken. The technician says that i have damaged the mother board and he would not cover under warranty. Then please tell me what is the use of renewing amc. This is the 4th time i have renewed my amc...

I write this to submit that i purchased one washing machine-ifb, model tl65 rcw, top
Load, capacity 6.5 litres for rs. 17600 on june 15/06/2018. The receipt no. Is[protected] in rajan & co in nagercoil kaniyakumari district. To my utter
Disappointment, it is giving me trouble right around 1.5 years. Its persistent problem (A) squeezing system is not effective, and (B) it makes
Me irritating every day and its not working...