IFB Industries Complaints & Reviews

Today my washing machine door glass is broken when the machine is completely in off mode....

I’m really annoyed with the services of ifb. There is no doubt that the product is good and has some really cool features but every day after purchasing this has been more of a nightmare.

We are really frustrated with the after sales support we received from ifb. Our washing machine is still under warranty but it has become completely useless now. Their customer care tells us that they will get it fixed once the spare...

My new washing machine under warranty stopped working since 12th june. I logged a complaint with ifb customer care at toll free no [protected] and they issued me a ticket no [protected] dated 13th june'20 at 9.22 am with a promise that within 96 hours, a technician will be deputed at my residence. Since then nobody from the company service turned up. During the past 11 days i have made calls almost everyday to the toll free no but everytime...

I ordered through ifb online portal for diswahser related items.
Only few items i received and didn't get any info on remaining items.
I tried to contact call center and no one is responding in a proper way.
Ordered almost more than one month ago.
I sent so many mails to ifb but no one is responding.
Please resolve this one.

I am adding below details of my order :
Hello, mahesh vecha!br...

Ac remote missing

Name: kishorbhai manek
Address: m g road mangrol
Pin:362225
Gujarat
M. [protected]
Model: 1.5 invt
Dop:[protected]
Request: remote missing
Dealer : balaji television
Dealer i'd:[protected]
Mo. [protected]...

Name: pradipbhai
Address: lilashah nagar nr bus statin veraval
Pin:362265
M. [protected]
Model: 6.5 rdw
Dop:[protected]
Request: installation demo
Dealer : balaji television
Dealer i'd:[protected]
Mo. [protected]...

Ifb sells accessories like washing machine trolleys, dust covers, detergents etc.in may 2020 my washing machine gave an error "conn" and i raised a complaint with ifb and service person attended but could not able to find or explain what that "conn" error is, but, the machine was working fine when he asked us to run the machine. So they closed the issue. Next day the machine started leaking water from the bottom. So raised complaint again....

My washing machine is in the warranty period and the same is not working from last 3 months

Previously due to lockdown we could not call ifb people for help.

But even after lockdown, just because our machine is the warranty period they show no interest in repairing our machine.

We are calling them continuously and following up with them

Only once the sales executive visited and...

Inhave purchased ifb washing machine on 9th june and have received product on 13th june from amazon. Since then i have recieved no communication from ifb... I have contacted ifb about 3 times a day only to hear different stories each time... Inwas given a commitment of installation maximum by 19th june and still have not received any information from service centre. Amazon refuses to return my money and take the product back... If i do not...

My ticket no is [protected]. On 16th, 2020 ifb call center excutive called and allowed a ticket no. Today is 18 th june, 2020, none of their technician call or present at my address to repair my a/c in this hot scorching sun.
Kindly visit my address and fix it as soon as possible....

I bought an Washing Machine on 14/06/2020.At Saravana Stores Padi . The product was delivered on 15/06/2020 . The installation person arrived on 16/06/2020. The person came for installation reported that machine is not in proper condition and it's an defect piece . I got shocked by hearing and immediately arrived to shop and complaint my issue ... Shop incharge asked me to wait for other two days .. I waited until 18/06/2020 but there is...

Ref: Complaint No ticket number [protected]
date of complaint 15/03/2020
Product/Model No:- se orita aqua sx 6.5 kg 1000 rpm & SR No.[protected]
warranty status :- under warranty.
purchase date :[protected]

still my complaint not resolved because of worst service of ifb
this is 3rd time am rising a complaint against this 1 st time I had to wait 3 month for resolve this 2 nd time also...

I am experiencing a worst experience with ifb service. My washing machine is not working and raised a complaint on 03-june-20. The complaint no is [protected]. Since last 15 days no engineer has visited my machine, moreover i have not receive any response from their end. Multiple times i escalate this mater to their customer care through mail, but didn't get any response.in last 15 days i made call to their customer care no for at least 10...

Ifb 30sc4 stop button and 1 min timer is not working. Kindly help!...

Ifb 30sc4 stop button and 1 min timer is not working. Kindly help!
Model no ifb 30sc4...

Authorised service technician sent by ifb came to replace a spare and while working, broke another part, rendering the machine useless. Now he says that i have to pay for this spare also costing 5000/-.
Poor technicians employed by ifb who damages customers machines to generate more spares sales.
Horrible situation. Don't know whom to approach. No ifb official is approachable and therefore all left to the franchisee's whims...

Purchased aqua sanorita 6.5kgs front load washing machine from authorized dealer in my town. Since the purchase heavy vibration in the machine even after several complaints made every time unqualified technician come and do the service. Now i came to know that i invested my valuable money in a well known international branded company...

Dear Sir,

i had purchased IFB Split AC last year, Dt 19th May 2019 from Leo International, Kanpur Model Number is IAFS18XA3T3CA.

sir due to lock down the dealer told me after lock down your company provided us the free service but today i called your helpline number your executive told me now its completed one year so no free service provided by the company and your executive behavior is too bad.
br...

Complain was registered on May 11th, 2020..& attended on 19th May, 2020 & a part(heater & diverter) was replaced ..but the problem recurred the very next day..
Till today no body has attended inspite of reopening of the ticket(didn't receive the message of reopening though)..& repeated calling..
This is absolutely not expected from such a reputed company... regretting buying this brand..will definitely not...

Complained was booked on 24.05.2020 ticket no [protected] but till now it has not resolved. Almost now 20 days are over only your
Service centre has contacted on phone only.
Kindly advise how to proceed further in the matter urgently

My contact no.[protected]...